HP StorageWorks MSA500 Maintenance And Service Manual
HP StorageWorks MSA500 Maintenance And Service Manual

HP StorageWorks MSA500 Maintenance And Service Manual

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HP StorageWorks Modular Smart Array 500
System
Maintenance and Service Guide
(formerly Smart Array Cluster Storage System)
October 2003 (Fourth Edition)
Part Number 251850-004
HP CONFIDENTIAL Codename: Aurora Part Number: 251850-004 Last Saved On: 9/19/03 10:52 AM

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Summarization of Contents

About This Guide
Audience Assumptions
Details the expected qualifications and experience of the guide's intended audience, primarily service technicians.
Technician Notes
Provides critical safety warnings and instructions for authorized service technicians regarding repairs and modifications.
Where to Go for Additional Help
Lists supplementary documentation and resources available for users seeking further information or assistance.
Telephone Numbers
Provides contact numbers for locating HP authorized resellers and accessing HP technical support.
Illustrated Parts Catalog
Mechanical and System Components
Identifies and illustrates the main mechanical and system components of the HP StorageWorks Modular Smart Array 500.
Removal and Replacement Procedures
Safety Considerations
General safety advice to be reviewed before performing any service procedures on the system.
Preventing Electrostatic Discharge
Guidelines to prevent damage to system components from electrostatic discharge (ESD).
Rack Warnings and Cautions
Safety precautions related to rack installation, stability, and handling of heavy equipment.
Device Warnings and Cautions
General warnings and cautions for system installation and repair procedures, emphasizing authorized personnel.
Weight Warning
Safety information regarding the weight of the MSA500 system and proper lifting techniques.
System Power Down
Procedure for safely powering down the system before performing maintenance or component replacement.
Hard Drive Blank
Procedure for removing and replacing a hard drive blank, emphasizing airflow maintenance.
Hot-Plug SCSI Hard Drive
Instructions for replacing hot-plug SCSI hard drives, including precautions against data loss.
Universal Hot-Plug Tape Drive
Procedure for removing and replacing a universal hot-plug tape drive.
Bezel Blank
Procedure for removing and replacing a bezel blank, crucial for maintaining system airflow.
HP StorageWorks Modular Smart Array 500 Controller
Procedure for removing and replacing the system controller, including cache migration advice.
Battery-Backed Cache Module
Procedure for removing and replacing the battery-backed cache module, with data loss warnings.
Blower
Procedure for removing and replacing the system blower assembly.
Hot-Plug Power Supply
Procedure for removing and replacing hot-plug AC or DC power supplies, with safety precautions.
2-Port and 4-Port Shared Storage Modules
Procedure for removing and replacing 2-port and 4-port shared storage modules.
Interconnect Blank
Procedure for removing and replacing interconnect blanks, important for system airflow.
Power Button/LED Assembly
Procedure for removing and replacing the power button and LED assembly.
MSA500 System Chassis and Backplane
Procedure for replacing the system chassis and backplane, requiring removal of all components.
Diagnostic Tools
Server Utilities
Overview of HP utilities for system diagnostics, reporting, and management, including INSPECT and Insight Manager.
ROM Upgrades
Information on upgrading the array controller's firmware using the ROM flash tool.
Array Diagnostics Utility
Details on using the ADU to test and verify system hardware operation and identify potential failures.
Array Configuration Utility
Description of the ACU, a browser-based tool for managing array capacity, logical drives, and RAID configurations.
NetWare Online Array Configuration Utility (CPQONLIN)
Information on CPQONLIN, a NetWare Loadable Module for configuring and monitoring drive arrays.
Component Identification
Front Panel Components
Identifies and illustrates the components located on the front panel of the MSA500 system.
Enclosure LEDs
Describes the status indicators (LEDs) for the system enclosure and their meanings.
Rear Panel Components
Identifies and illustrates the components located on the rear panel of the MSA500 system.
Power Supply/Blower Assembly LEDs
Explains the status LEDs for the power supply and blower assemblies.
2-Port Shared Storage Module Components
Identifies the connectors and parts of the 2-Port Shared Storage Module.
2-Port Shared Storage Module LEDs
Describes the status indicators (LEDs) for the 2-Port Shared Storage Module.
4-Port Shared Storage Module Components
Identifies the connectors and parts of the 4-Port Shared Storage Module.
4-Port Shared Storage Module LEDs
Describes the status indicators (LEDs) for the 4-Port Shared Storage Module.
SCSI IDs
Details the SCSI IDs assigned to each bay and their corresponding bus ports.
Hot-Plug SCSI Hard Drive LEDs
Explains the activity, online, and fault LEDs for hot-plug SCSI hard drives.
Hot-Plug SCSI Hard Drive LED Combinations
Provides a guide to interpreting combinations of LEDs on hot-plug SCSI hard drives.
Controller Components
Controller Display
Describes the LCD display and navigation buttons on the MSA500 controller.
Controller LEDs
Details the various LEDs on the controller, their descriptions, and operational status.
Specifications
System Unit Specification
Provides detailed physical and electrical specifications for the system unit.
Memory
Specifies the requirements and details for SDRAM DIMM cache modules.
2-Port and 4-Port Shared Storage Modules
Provides physical specifications for the 2-Port and 4-Port Shared Storage Modules.
Hot-Plug AC Power Supply
Details the electrical and physical specifications for the hot-plug AC power supply.
Hot-Plug DC Power Supply
Details the electrical and physical specifications for the hot-plug DC power supply.

Table of Contents