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Controller
ProSAFE WC7600v2
User manual
NETGEAR ProSAFE WC7600v2 User Manual
Wireless controller
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1 Introduction
Models, Key Features, and Capabilities
Model WC7500
Model WC7600
Model Wc7600V2
Model WC9500
Model Scalability and Feature Differences
Model Common Features and Capabilities
What Can You Do with a Wireless Controller
Licenses
Maintenance and Support
Chapter 2 Hardware Descriptions
Package Contents
Hardware Models WC7500 and Wc7600V2
WC7500 and Wc7600V2 Front Panel Ports and Slots
WC7500 and Wc7600V2 Back Panel Components
WC7500 and Wc7600V2 Product Labels
Hardware Models WC7600 and WC9500
WC7600 and WC9500 Front Panel Ports and Slots
WC7600 and WC9500 Back Panel Components
WC7600 and WC9500 Product Labels
LED Functions (All Models)
Wireless Controller System Components
Supported NETGEAR Access Points
Supported NETGEAR Antennas
Chapter 3 System Planning and Deployment Scenarios
Basic and Advanced Setting Concepts
Profile Group Concepts
Basic Profile
Advanced Profile
System Planning Concepts
Preinstallation Planning
Before You Configure a Wireless Controller
High-Level Configuration Examples
Single Controller Configuration with Basic Profile Group
Single Controller Configuration with Advanced Profile Groups
Stacked Controller Configuration
Management VLAN and Data VLAN Strategies
High-Level Deployment Scenarios
Scenario Example 1: Network with Single VLAN
Scenario Example 2: Advanced Network with Vlans and Ssids
Scenario Example 3: Advanced Network with Redundancy
Chapter 4 RF Planning and Deployment
Application, Browser, and Port Requirements for RF Planning
RF Planning Overview
Planning Requirements
Recommended RF Planning Procedure for a Building
Manage a Building and Floors for an RF Plan
Add a Building and Floors
Add a Single Floor to a Building
Scale a Floor
Add a Wifi Coverage or Wifi Noncoverage Zone to a Floor
Remove a Wifi Coverage or Noncoverage Zone from a Floor
Add a Wifi Building Obstacle to a Floor
Remove a Building Obstacle from a Floor
Add a Wifi Obstruction Area
Remove a Wifi Obstruction Area
Change the Name, Map, or Dimensions of a Floor
Change the Name of a Building
Duplicate an Entire Building with All Floors
Duplicate a Single Floor
Remove a Single Floor
Remove an Entire Building with All Its Floors
Use the Wifi Auto Planning Advisor to Generate an RF Plan for a Floor
Manually Add and Manage Access Points on a Floor Map for an RF Plan
Manually Add and Manage Antennas on a Floor Map for an RF Plan
Display and Recalculate the Wifi Coverage for a Heat Map
Display or Change the Wifi Inventory for an RF Plan
Download a Report for an RF Plan
View the Heat Map for a Deployed Floor Plan
Chapter 5 Installation and Configuration Overview
Connect Your Computer to the Wireless Controller
Log in to the Wireless Controller
Roadmap for Initial Configuration
Roadmap for Configuring Management of Your Wifi Network
Choose a Location for the Wireless Controller
Deploy the Wireless Controller
Register the Licenses
Chapter 6 Configure the System and Network Settings and
Configure the General Settings
Manage the Time Settings
Manage the IP, VLAN, and Link Aggregation Settings
Management VLAN Concepts
Untagged VLAN Concepts
Controller Link Aggregation Concepts
Configure the IP, VLAN, and Controller Link Aggregation Settings
Manage the DHCP Server
Add a DHCP Server
Change the Settings for a DHCP Server
Remove a DHCP Server
Register Your Licenses
Configure the License Server Settings
Register Your Licenses with the License Server
Manage Certificates
Configure Syslog, Alarm Notification, and Email Settings
Configure the Syslog Settings for an Internal Syslog Location
Configure the Syslog Settings for an External Syslog Location
Configure Alarm Notification Settings
Configure the Email Notification Server
Chapter 7 Manage Security Profiles and Profile Groups
Wifi Security Profile Concepts
Small WLAN Networks
Large WLAN Networks
Profile Naming Conventions
Considerations before You Configure Profiles
Basic and Advanced Security Configuration Concepts
Manage Security Profiles for the Basic Profile Group
Configure a Profile in the Basic Profile Group
Change the Settings for a Profile in the Basic Profile Group
Remove a Profile from the Basic Profile Group
Manage Security Profiles for Advanced Profile Groups
Add an Advanced Profile Group
Remove an Advanced Profile Group
Configure a Profile in an Advanced Profile Group
Change the Settings for a Profile in an Advanced Profile Group
Remove a Profile from an Advanced Profile Group
Network Authentication and Data Encryption Options
Manage Authentication Servers and Authentication Server Groups
Authentication Server Concepts
Configure Basic Authentication Server Settings
Configure a RADIUS Authentication Server Group
Remove a RADIUS Authentication Server Group
Manage MAC Authentication and MAC Authentication Groups
Guidelines for External MAC Authentication
Configure Basic Local MAC Authentication Settings
Remove a MAC Address from a Wireless Client List
Import a MAC List from a File
Configure a Local MAC Authentication Group
Remove a Local MAC Authentication Group
Select an ACL for a Profile in the Basic Profile Group
Select an ACL for a Profile in an Advanced Profile Group
Chapter 8 Discover and Manage Access Points
Access Point Discovery Guidelines
General Discovery Guidelines
Layer 3 Discovery Guidelines
Remote Access Point Discovery Guidelines
Discover Access Points with the Discovery Wizard
Discover Access Points in Factory Default State and Access
Points in a Layer 2 Subnet
Discover Access Points Installed and Working in Standalone Mode in Different Layer 3 Networks
Manage the Managed AP List
View the Managed AP List
Change Access Point Information on the Managed AP List
Remove Access Points from the Managed AP List
Assign Access Points to Buildings, Floors, and Advanced Profile Groups
Chapter 9 Configure Wifi and Qos Settings
Basic and Advanced Wifi and Qos Configuration Concepts
Configure the Radio
Configure the Radio for the Basic Profile Group
Configure the Radio for an Advanced Profile Group
Configure Wifi Settings
Configure Wifi Settings for the Basic Profile Group
Override Channel and Transmission Power in the Basic Profile Group
Configure Wifi Settings for an Advanced Profile Group
Override Channel and Transmission Power in an Advanced
Profile Group
Configure Channels
Specify Radio Frequency Management
Radio Frequency Concepts
WLAN Healing Concepts
Configure Radio Frequency Management for the Basic Profile Group
Configure Radio Frequency Management for an Advanced
Profile Group
Manage Airqual for a Profile Group
Airqual Concepts
Configure Airqual for the Basic Profile Group
Configure Airqual for an Advanced Profile Group
Manage Quality of Service for an Advanced Profile Group
Quality of Service Concepts
Configure Quality of Service for a Profile Group
Manage Load Balancing
Load Balancing Concepts
Configure Load Balancing
Manage Rate Limiting
Rate Limiting Concepts
Configure Rate Limiting for the Basic Profile Group
Configure Rate Limiting for an Advanced Profile Group
Manage the LED Behavior
Manage the LED Behavior for the Basic Profile Group
Manage the LED Behavior for an Advanced Profile Group
Chapter 10 Manage Rogue Access Points, Guest Network
Manage Rogue Access Points
Rogue Access Point Concepts
Configure Basic Rogue Detection Settings
Classify Rogue Access Points
Import a List of Known Access Points from a File
Manage Guest Network Access through Guest Portals and Captive Portals
Portal Concepts
Configure a Basic Guest Portal or Captive Portal
Configure an Advanced Guest Portal or Captive Portal
Remove a Portal
Manage Users, Accounts, and Passwords
User and Account Concepts
Change the Password of the Default Admin Account of the Wireless Controller
Add a Management User
Add a Wifi User
Add a Captive Portal Account
Add a Logo and Message on Captive Portal User Information
Add a Captive Portal User
Add Multiple Captive Portal Users Simultaneously
Change the Settings for a User or Account
Remove Users or Accounts
Export a List of Users or Accounts
Chapter 11 Maintain the Wireless Controller and Access Points
Manage the Configuration File or Upgrade the Firmware
Back up the Configuration File
Restore the Configuration File
Upgrade the Firmware
Reboot the Wireless Controller
Reset the Wireless Controller
Manage Extended Storage
Manage Remote Access
Specify Session Time-Outs
Save the Logs
Save the System Logs
Save and Clear the Logs for an Access Point
View Alerts and Events
View System Alerts
View Radio Frequency Events
View Load-Balancing Events
View Rate-Limit Events
View Redundancy Events
View Stacking Events
Manage Licenses
View Your Licenses
Retrieve Your Licenses
Reboot Access Points
Configure Multicast Firmware Upgrade for Access Points
Change the Multicast Firmware Upgrade Settings
Disable Multicast Firmware Upgrade
Chapter 12 Manage Stacking and Redundancy
Stacking Concepts
Configure a Stack of Wireless Controllers
Remove a Wireless Controller from a Stack
Select Which Wireless Controller in a Stack to Configure
Manage Redundancy for a Single Controller
VRRP Redundancy Concepts
Configure a Single Controller with Redundancy
Manage a Redundancy Group with N:1 Redundancy
VRRP N:1 Redundancy Concepts
Configure a Redundancy Group with N:1 Redundancy
Replace a Redundant Controller
Remove a Redundancy Group
Chapter 13 Monitor the Wifi Network and Its Components
Monitor the Network
View the Network Summary Page
View the Wireless Controllers in the Network
View the Access Points in the Network
View the Clients in the Network
View the Profiles in the Network
Monitor the Wireless Controller
View the Wireless Controller Summary Page
View Wireless Controller Usage
View Access Points that the Wireless Controller Manages
View Clients on Access Points that the Wireless Controller Manages
View Neighboring Clients that the Wireless Controller Detects
View Neighboring Access Points that the Wireless Controller
Does Not Manage
View Security Profiles that the Wireless Controller Manages
View DHCP Leases that Are Provided by the Wireless Controller
View Captive Portal Users on Access Points that the Wireless Controller Manages
View the Guest Email Address Database for Access Points that the Wireless Controller Manages
View Airqual for the Channels in a Profile Group
Monitor the Ssids on the Wireless Controller
Monitor Local Clients in the Network
Monitor Accepted Clients
Monitor Blacklisted Clients
Chapter 14 Troubleshooting and Diagnostics
Troubleshoot Basic Functioning
Power LED Is Not Lit
Status LED Never Turns off
Ethernet Port Leds Are Not Lit
Troubleshoot the Web Management Interface
Check the Ethernet Cabling
Check the IP Address Configuration
Check the Internet Browser
Troubleshoot a TCP/IP Network Using the Ping Utility
Use the Reset Button to Restore Default Settings
Resolve Problems with Date and Time
Resolve Network Problems
Resolve Problems with Access Points
Resolve Discovery Problems
Resolve Connection Problems
Network Performance and Rogue Access Point Detection
Use the Diagnostic Tools on the Wireless Controller
Ping an Access Point
Trace a Route to an Access Point
View the Console Debug Logs of an Access Point
Capture Wifi Packets
Appendix A Controller-Managed Access Points
Overview
Change IP Address and VLAN Settings on a Controller-Managed Access Point
Reenable the DHCP Client on a Controller-Managed Access Point
Upgrade or Change Firmware on a Controller-Managed Access Point
Save and View the Logs on a Controller-Managed Access Point
Enable Link Aggregation on a WAC740 Access Point
Change the Password on an Access Point
Convert an Access Point from Controller-Managed to Standalone
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Quick Links
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Model Wc7500
2
Model Wc7600
3
Model Wc7600V2
4
Connect Your Computer to the Wireless Controller
Download this manual
See also:
Installation Manual
ProSAFE Wireless Controller
Models WC7500, WC7600,
WC7600v2, and WC9500
Us e r Manual
November 2016
202-11659-03
350 East Plumeria Drive
San Jose, CA 95134
USA
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