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Brother HL-1435 User Manual

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Brother Laser Printer
HL-1435
User's Guide
For visually-impaired users
Please see the two HTML files, index_win.html and index_mac.html,
on the supplied CD-ROM. You can read them with Screen Reader
'text-to-speech' software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box or view
it on the CD-ROM we have supplied.
Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a
convenient place so you can use it quickly if you need to.
Please visit our web site at http://solutions.brother.com where you can get answers to Frequently
Asked Questions (FAQs), Product Support and Technical Questions, and the latest Driver Updates
and Utilities.
Version 1

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  Summary of Contents for Brother HL-1435

  • Page 1 Brother Laser Printer HL-1435 User's Guide For visually-impaired users Please see the two HTML files, index_win.html and index_mac.html, on the supplied CD-ROM. You can read them with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the printer.
  • Page 2: Definitions Of Warnings, Cautions, And Notes

    Laser printer HL-1435 series User's Guide Definitions of warnings, cautions, and notes We use the following terms throughout this User’s Guide: You must follow these warnings to prevent possible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it.
  • Page 3: To Use The Printer Safely

    To use the printer safely After you have just used the printer, some parts inside the printer will be extremely hot. When you open the front or rear cover of the printer, never touch the shaded parts shown in the illustrations below.
  • Page 4: Brother Numbers (Usa And Canada)

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as a confirmation of the purchase date of your product should you lose your receipt;...
  • Page 5: Customer Service

    Printer Customer Support Brother International Corporation 15 Musick Irvine CA 92618 In Canada Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357.
  • Page 6: Internet Addresses

    Internet addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com (In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com...
  • Page 7: Important Information: Regulations

    Bridgewater, NJ 08807-0911 Telephone: (908) 704-1700 declares, that the products Product name: Laser Printer HL-1435 Model number: HL-14 complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 8: Industry Canada Compliance Statement (For Canada)

    Industry Canada Compliance Statement (For Canada) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use a double-shielded interface cable with twisted-pair conductors and that it is marked “IEEE1284 compliant”.
  • Page 9: Fda Regulations (100 To 120 Volt Model Only)

    FDA Regulations (100 to 120 volt model only) U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.
  • Page 10: Important - For Your Safety

    IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three-pin plug type and correctly wired to provide proper grounding.
  • Page 11: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are registered trademarks in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft Corporation in the U.S.
  • Page 12: Table Of Contents

    Table of Contents Definitions of warnings, cautions, and notes ................-i To use the printer safely ......................-ii Brother Numbers (USA and Canada) .....................-iii Register your product .......................-iii Frequently asked questions (FAQs) ....................-iii Customer Service ........................-iv Service center locator (USA only) ..................-iv Service center locations (Canada only) ................
  • Page 13 ® ® For Mac OS 8.6 to 9.2 and Mac OS X 10.1 to 10.2 ............2-1 ® ....................................2-2 For Windows Features in the Brother printer driver ................. 2-2 ® ..................................... 2-9 For Macintosh Control panel ............................3-1 Service call indications ......................3-5 Control panel buttons ........................
  • Page 14: About This Printer

    About this printer What is in the box? When you unpack the printer, check to see that you have all of the following parts. AC Power Cord Drum Unit Assembly (with Toner Cartridge included) Printer Quick Setup Guide CD-ROM Components may differ from one country to another. The power cord may be slightly different than the one in the figure above, depending on which country the printer was bought in.
  • Page 15: Front View

    Front view Front View Figure 1-1 Face-down Output Tray Support Flap (Support Flap) Face-down Output Tray (Top Output Tray) Front Cover Paper Tray Manual Feed Paper Guides Manual Feed Slot Control Panel 1 - 2 ABOUT THIS PRINTER...
  • Page 16: Back View

    Back view Back view Figure 1-2 Rear Cover Power Switch AC Power Connector Parallel Interface Connector USB Interface Connector ABOUT THIS PRINTER 1 - 3...
  • Page 17: Positioning The Printer

    Positioning the printer Please read the following before you use the printer. Power supply Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, should be no longer than 5 metres (16½...
  • Page 18: What Kind Of Paper Can I Use

    What kind of paper can I use? Type and size of paper The printer loads paper from the installed paper tray or manual feed slot. The names for the paper trays in the printer driver and this Guide are as follows: Paper tray Tray 1 Manual feed slot...
  • Page 19: Recommended Paper

    Recommended paper Europe Plain paper Xerox Premier 80 Xerox 4200DP 20 lb Xerox Business 80 Hammermill Laser Paper 24 lb Modo DATACOPY 80 IGEPA X-Press 80 Recycled paper Xerox RECYCLED SUPREMES Transparency 3M CG 3300 3M CG 3300 Labels Avery laser label L7163 Avery laser label #5160 Before you buy a lot of paper, please test some to make sure that the paper is suitable.
  • Page 20: Printable Area

    Printable area When using Brother GDI printer driver emulation, the edges of the paper that cannot be printed on are shown below. Portrait Figure 1-3 Letter Legal B5 (ISO) Executive B6 (ISO) 4.2 mm 4.2 mm 4.2 mm 4.2 mm 4.2 mm 4.2 mm 4.2 mm...
  • Page 21: Printing Methods

    Printing methods Printing on plain paper You can print on plain paper from the paper tray or manual feed slot. For the paper you want to use, please see What kind of paper can I use? in this chapter. Printing on plain paper from the paper tray Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
  • Page 22 While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots. Figure 1-6 Put paper in the tray. Check that the paper is flat in the tray at all four corners. Figure 1-7 ABOUT THIS PRINTER 1 - 9...
  • Page 23 Do not put more than 250 sheets of paper (80 g/m ) in the tray, or paper jams may occur. Check that paper is below the maximum paper mark ( ). Figure 1-8 For two-sided printing, put the side that is going to be printed on (blank side) face down, with the top of the paper at the front of the tray.
  • Page 24: Printing On Plain Paper From The Manual Feed Slot

    Printing on plain paper from the manual feed slot The printer automatically turns on the Manual Feed mode when you put paper into manual feed slot. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Plain Paper Paper Source: Manual Send the print data to the printer.
  • Page 25 Using both hands, slide the manual feed slot paper guides to the paper width to be used. Figure 1-11 Pull up the support flap to prevent paper from sliding off the top output tray. Figure 1-12 If you choose not to pull out the support flap, we recommend that you remove printed pages immediately after they come out of the printer.
  • Page 26 Put the paper into the manual feed slot with the side to be printed face up. Make sure that the paper is straight and in the proper position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam. Do not put more than one piece of paper in the manual feed slot at any one time, or it may cause a jam.
  • Page 27: Printing On Thicker Paper And Card Stock

    Printing on thicker paper and card stock When the rear cover is lifted up, the printer has a straight paper path from the manual feed slot to the back of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock.
  • Page 28 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed slot. Drum Ready Paper Alarm Toner Data Figure 1-15 Using both hands, set the width of the manual feed paper guides to the paper width you want to use. Figure 1-16 Using both hands, insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller.
  • Page 29 Put the paper into the manual feed slot with the side to be printed face up. Make sure that the paper is straight and in the proper position in the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam. Do not put more than one piece of paper in the manual feed slot at any one time, or it may cause a jam.
  • Page 30: Printing On Envelopes

    Printing on envelopes Types of envelopes to avoid Do not use envelopes: that are damaged, curled, wrinkled, or an usual shape that are extremely shiny or textured with clasps, snaps or tie strings with self-adhesive closures that are of a baggy construction that are not sharply creased that are embossed (have raised writing on them) that were previously printed by a laser printer...
  • Page 31: Printing On Envelopes From The Manual Feed Slot

    Printing on envelopes from the manual feed slot When the rear cover is lifted up, the printer has a straight paper path from the manual feed slot to the back of the printer. Use this paper feed and output method when you want to print envelopes. The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
  • Page 32 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed slot. Drum Ready Paper Alarm Toner Data Figure 1-21 Using both hads, set the width of the manual feed paper guides to the envelope width. Figure 1-22 Using both hands put the envelope in the manual feed slot until the front edge of the envelope touches the paper feed roller.
  • Page 33 Make sure the envelope is straight as you insert it sideways in the manual feed slot. If it is not, the envelope may not be fed properly, resulting in a skewed printout or a jam. Do not put more than one envelope in the manual feed slot at any one time, or it may cause a jam.
  • Page 34: Printing On Transparencies

    Printing on transparencies You can print on transparencies from the paper tray, manual feed slot. Printing on transparencies from the paper tray Do not put more than 10 transparencies in the paper tray. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Transparencies Paper Source: Tray1 Pull the paper tray completely out of the printer.
  • Page 35 While pressing the blue paper-guide release levers, slide the paper guides to fit the transparency size. Check that the guides are firmly in the slots. Figure 1-25 Put transparencies in the tray. Check that the transparencies are flat and below the maximum paper mark ( ).
  • Page 36 Put the paper tray firmly back in the printer. Pull out the support flap to prevent transparencies from sliding off the top output tray. Figure 1-27 Send the print data to the printer. Caution Remove each transparency immediately. ABOUT THIS PRINTER 1 - 23...
  • Page 37: Printing On Transparencies From The Manual Feed Slot

    Printing on transparencies from the manual feed slot When the rear cover is lifted up, the printer has a straight paper path from the manual feed slot to the back of the printer. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Transparencies Paper Source: Manual Figure 1-28...
  • Page 38 Send the print data to the printer A NO PAPER status is shown by the control panel LEDs until you put a transparency in the manual feed slot. Drum Ready Paper Alarm Toner Data Figure 1-30 Using both hands, slide the manual feed paper guides to the transparency width. Figure 1-31 Using both hands put the transparency in the manual feed slot until its front edge touches the paper feed roller.
  • Page 39 Put the transparency into the manual feed slot with the side to be printed face up. Make sure that the transparency is straight and in the proper position on the manual feed slot. If it is not, the transparency may not be fed properly, resulting in a skewed printout or a jam. Do not put more than one transparency in the manual feed slot at any one time, or it may cause a jam.
  • Page 40: Printing On Both Sides Of The Paper (Manual Duplex Printing)

    Printing on both sides of the paper (Manual duplex printing) ® ® ® ® The supplied printer drivers for Windows 95/98/Me, Windows NT 4.0, Windows 2000/XP, Mac ® 8.6 to 9.2 and Mac OS X 10.1 enable manual duplex printing. For more information about how to choose the settings, see the Help text in the printer driver.
  • Page 41 Remove the printed even-numbered pages from the output tray and put them back in the paper tray, placing the paper with the side to be printed on (blank side) face down. Follow the instructions on the computer screen. Figure 1-35 The printer will now automatically print all the odd-numbered pages on the other side of the paper.
  • Page 42: Manual Duplex Printing From The Manual Feed Slot

    Manual Duplex printing from the manual feed slot Before you put the sheets back in the manual feed slot, you will have to straighten them, or you may get paper jams. You should not use very thin or very thick paper. When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.
  • Page 43 Remove the printed even-numbered pages from the output tray and put them in the same order back into the manual feed slot. Place the paper with the side that is going to be printed on (the blank side) face up. Follow the instructions on the computer screen. Figure 1-38 Repeat Step 3 until you have printed all the odd-numbered pages on the other side of the paper.
  • Page 44: Guidelines For Printing On Both Sides Of The Paper

    Guidelines for printing on both sides of the paper If the paper is thin, it may wrinkle. If paper is curled, straighten it and then put it back in the paper tray. You should use regular paper. Do not use bond paper. When you put paper in the paper tray, first empty the tray then put the printed page in it, with the printed side face up.
  • Page 45: Driver And Software

    Driver and software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following operating systems are on the CD-ROM that we have supplied.
  • Page 46: For Windows

    4.0, Windows 2000 or XP, you can access the Basic tab by clicking Printing Preferences... in the General tab of the Brother HL-1435 series Properties screen. Select the Paper Size, Multiple Page, Orientation and so on. Select the Paper Source and so on.
  • Page 47 If you are using Windows NT 4.0, Windows 2000 or XP, you can access the Advanced tab by clicking Printing Preferences... in the General tab of the Brother HL-1435 series Properties screen. Change the tab settings by clicking the following icons:...
  • Page 48 Print Quality Select the resolution, toner save and print settings or gray printing setting. Resolution You can change the resolution as follows: 1200 dpi x 600 dpi 600 dpi 300 dpi Toner Save Mode You can save running costs by turning on the toner save mode, which reduces the print density. ®...
  • Page 49 Device Options You can set the following Printer Function modes in this tab: (You can jump to the page for each Printer Function by clicking the function name in the list below.) Job Spooling Quick Print Setup Sleep Time Status Monitor Page Protection Print Date &...
  • Page 50 Job Spooling The printer saves data that you want reprinted. You can reprint a document without sending the data again from your PC. To reprint press and hold down the Control Panel button until all four LED’s are lit and then release the Control Panel button. If you want to prevent other people from printing your data using the Reprint function, clear the Use Reprint check box in the job spooling settings.
  • Page 51 Accessories tab When you install some options, you can add it and select its settings in the Accessories tab as follows. You can manually add and remove the options for any optional unit device that is installed on the printer. Tray settings will match the installed options. Paper Source Setting This feature recognizes the paper size in each paper tray.
  • Page 52 Support tab You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com You can see the printer driver version. You can check the current driver settings. DRIVER AND SOFTWARE 2 - 8...
  • Page 53: For Macintosh

    ® For Macintosh ® ® This printer supports Mac OS 8.6 to 9.2 and Mac OS X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com ® The screens in this section are from Mac OS X 10.1 ®...
  • Page 54 Specific settings Set the Media Type, Resolution, Toner Save, and other settings. DRIVER AND SOFTWARE 2 - 10...
  • Page 55: Control Panel

    Control panel This section refers to the Light Emitting Diodes (LEDs) and Control panel button on the control panel. Drum Ready Paper Alarm Toner Data Figure 3-1 The LED indications shown in the table below are used in the illustrations in this chapter. LED is off LED is on LED is blinking...
  • Page 56 Printer status Sleep mode The power switch is off or the printer is in Sleep mode. Pressing the Control panel button wakes up the printer from Sleep mode to Ready mode. Drum Ready Paper Alarm Toner Data Figure 3-2 Ready to print The printer is ready to print.
  • Page 57 Printer status Data remaining in memory Print data remains in the printer memory. If the Data LED is on for a long time and nothing has printed, press the Control panel button to print the remaining Drum data. Ready Paper Alarm Toner Data...
  • Page 58 Printer status Paper jam Clear the paper jam. See Paper jams and how to clear them on page 6-5. If the printer does not start printing, press the Control panel button. Drum No paper Ready Put paper in the printer. See Printing on plain paper on page 1-8. Then press Paper the Control panel button.
  • Page 59: Service Call Indications

    Service call indications If there is an error that cannot be corrected, the printer will show that a service call is needed by lighting up all the LEDs and then alternating the following combination as shown in Table 1: LED indications when the service error occurs on page 3-6.
  • Page 60 Table 1: LED indications when the service error occurs LEDs Fuser Laser BD Scanner ROM Error D-RAM Error Service A Malfunction Malfunction Malfunction Drum Ready Alarm Data LEDs Service B Engine NV-RAM Main Motor CPU Runtime Interface Error Error Malfunction Error Drum Ready...
  • Page 61: Control Panel Buttons

    Control panel buttons The control panel buttons have the following functions: Cancel printing If you press the Control panel button while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in Sleep mode, press the Control panel button to wake the printer up and go to the Ready state.
  • Page 62: Print A Test Page

    Print a test page You can use the Control panel button or the printer driver to print a test page. Using Control panel button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Control panel button as you turn on the power switch.
  • Page 63: Options

    Options Print server (NC-2100p) (For Windows only) ® An optional network print server (NC-2100p) allows you to connect to your network through the parallel interface. To install the print server, please see the instructions supplied with the NC-2100p. For more information, see Network User’s Guide on the supplied CD-ROM with the NC-2100p.
  • Page 64: Ir-Da Interface (Ir-1000) (For Windows

    Ir-DA Interface (IR-1000) (For Windows only) ® IR-1000 connects to any printer and prints data without using connecting cables. Supports IrDA1.1 infrared communication standard. ® ® ® Fully compatible with Windows 95/98/Me, Windows NT 4.0 and Windows 2000 infrared printer device.
  • Page 65: Routine Maintenance

    Routine maintenance You will need to replace certain parts and clean the printer on a regular basis. You can see the maintenance video in the Maintenance Tutorial section of the CD-ROM we have provided with the printer. You can see how to replace the toner cartridge. You can see how to replace the drum unit.
  • Page 66: Toner Cartridge

    Toner cartridge A new toner cartridge contains enough toner to print up to 3,000 (TN-standard cartridge) or up to 6,000 (TN-high yield cartridge) A4 or Letter-size single-sided pages at about 5% coverage. The amount of toner used varies according to what is printed on the page and the print density setting.
  • Page 67: Toner Empty Message

    Toner Empty message If the LED shows the message below, the printer has run out of toner or the toner is not evenly distributed inside the cartridge. Drum Ready Paper Alarm Toner Data Figure 5-2 Replacing the toner cartridge To make sure you get high quality print, use quality toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from.
  • Page 68 Caution We recommend that you place the drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, do not touch the electrodes shown in Figure 5-4.
  • Page 69 Caution Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time the toner life will be shortened. If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. Brother strongly recommends that you don not refill the toner cartridge provided with your printer.
  • Page 70 Caution Put the toner cartridge in the drum unit immediately after you have removed the protective cover. Do not touch the shaded parts shown in Figure 5-8 and Figure 5-9 to prevent any degradation to the print quality. Figure 5-8 Figure 5-9 Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
  • Page 71 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Return the tab to the home position ( ) before you put the drum unit assembly back in the printer.
  • Page 72: Drum Unit

    Drum unit This printer can print up to 20,000 pages with one drum unit. At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the average type of print job and paper. There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used, number of pages per print job and so on.
  • Page 73: Replacing The Drum Unit

    Replacing the drum unit We recommend that you clean the printer when you replace the drum unit. See Cleaning in this chapter. Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM: Open the front cover of the printer.
  • Page 74 Hold down the blue lock lever and take the toner cartridge out of the drum unit assembly. Figure 5-16 Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. Discard the used drum unit according to local regulations, keeping it separate from domestic waste.
  • Page 75 Put the drum unit assembly in the printer. Make sure that the printer is turned on, the front cover is open and the Drum and Alarm LED are lit. Figure 5-18 Reset the drum counter. See the instructions supplied with the new drum unit. Caution The Drum LED indication does not disappear until you reset the drum counter.
  • Page 76: Cleaning

    Cleaning Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth.
  • Page 77: Replacing Maintenance Parts

    Replacing maintenance parts You need to replace the maintenance parts regularly to maintain print quality. You should replace the units listed below after printing the following number of pages. Item Approximate Life To Purchase Replacement Fixing unit 50,000 pages * Call Customer Service Separator pad holder 50,000 pages *...
  • Page 78: Troubleshooting

    Troubleshooting Identifying your problem First, check the following: The power plug is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. The front cover is fully closed. Paper is inserted properly in the paper tray.
  • Page 79: Error Messages In The Status Monitor

    Error messages in the status monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the Printer Status on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab.
  • Page 80: Error Message Printouts

    Error message printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message. Error message Action Memory Full Press the Control panel button to print the data left in the printer. Reduce the print resolution or reduce the complexity of your document.
  • Page 81: Paper Handling

    Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of paper can I use? on page 1-5. Problem Recommendation The printer does not feed The paper tray may be out of paper or not properly installed. If it is empty, put paper from the tray1.
  • Page 82: Paper Jams And How To Clear Them

    Paper jams and how to clear them When a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown below. Drum Ready Paper Alarm Toner Data Figure 6-1 After you have just used the printer, some parts inside the printer are extremely hot. When you open the front cover or rear cover of the printer, never touch the shaded parts shown in Figure 6-2.
  • Page 83 Pull the paper tray completely out of the printer. Figure 6-3 Pull the jammed paper up and out of the printer. Figure 6-4 Open the front cover. 6 - 6 TROUBLESHOOTING...
  • Page 84 Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. Figure 6-5 Caution To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in...
  • Page 85 Open the rear cover. Pull the jammed paper out of the fuser unit. Figure 6-7 If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next printouts. Print a few copies of the test page until the scattering of toner stops.
  • Page 86 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Figure 6-9 Put the drum unit assembly back in the printer. Put the paper tray in the printer.
  • Page 87: Other Problems

    PC. ® For Macintosh with USB Problem Recommendation HL-1435 does not appear in Check that the printer is turned on. Chooser. Check that the USB interface cable is connected correctly. Check the printer driver is installed correctly. ®...
  • Page 88 Examples of poor print Recommendation quality Make sure you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem. See What kind of paper can I use? on page 1-5. Make sure that you choose the appropriate media type in the printer driver. See What kind of paper can I use? on page 1-5.
  • Page 89 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows: 94 mm (3.7 in.) Position the print sample in front of the drum unit, and find the exact position 94 mm of the poor print.
  • Page 90 Examples of poor print Recommendation quality The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-9. Make sure that you use paper that meets our specifications. See What kind of paper can I use? on page 1-5. ABCDEFGH abcdefghijk A B C D...
  • Page 91 Examples of poor print Recommendation quality You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning on page 5-12. The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3. ABCDEFGH abcdefghijk A B C D...
  • Page 92: Solving Print Problems

    Solving print problems Problem Recommendation The printer prints Make sure the printer cable is not too long. We recommend that you use a unexpectedly or it prints parallel cable of less than 2 metres (6 feet) in length. garbage data. Make sure that the printer cable is not damaged or broken.
  • Page 93: Appendix

    Appendix Printer specifications Engine Technology Electrophotographic Print speed Up to 15 ppm when printing on Letter size paper Up to 14 ppm when printing on A4 size paper First print time Less than 15 sec Resolution 1200 dpi x 600 dpi 600 dpi x 600 dpi 300 dpi x 300 dpi *1 From standard paper tray...
  • Page 94 Paper handling Paper Input Manual feed slot 1 Sheet Paper tray 250 Sheets Paper Output Face-down 150 Sheets Face-up 1 Sheet Duplex Manual Duplex *5) Calculated with 80 g/m paper ® *6) Not available on Mac OS X 10.2 Media specifications Media types Manual feed slot Plain paper, Bond paper, Recycled paper,...
  • Page 95: Important Information For Choosing Your Paper

    Important information for choosing your paper This section provides information to help you choose paper to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying.
  • Page 96 Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper. This can change greatly depending on the storage environment, although usually paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can sometimes be about 10% in a high humidity environment.
  • Page 97: Index

    INDEX accessories and supplies (USA) ..... v NC-2100p ............4-1 Accessories tab ..........2-7 Network Connectivity ........A-1 no paper ............3-4 Brother numbers (USA/Canada) ....iii Brother Solutions Center .......2-1 paper ............. 1-5 paper handling ........6-4 paper jams ..........3-4 Parallel interface cable ........1-1 carton contents ..........1-1 pick up roller ..........5-13 cleaning ............5-12...