NETGEAR LB1111 User Manual
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NETGEAR LB1111 User Manual

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LTE Modem
Models LB1110 and LB1111

User Manual

September 2016
202-11610-03
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR LB1111

  • Page 1: User Manual

    LTE Modem Models LB1110 and LB1111 User Manual September 2016 202-11610-03 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

  • Page 3: Table Of Contents

    Connect a Router or WiFi Router to the LAN Port of the Modem....17 Access the Modem’s Web Pages for the First Time..........17 Change the Language..................19 Download the NETGEAR AirCard App for Smartphones and Tablets....19 Chapter 3 Manage the Modem LAN Settings Change the LAN Settings..................21 Manage Router Mode and Bridge Mode..............22...
  • Page 4 LTE Modem LB1110 and LB1111 Disable Port Forwarding..................41 Manage Port Filtering for Outgoing Traffic............41 Block Specific Services and Applications From Accessing the Internet and Allow All Other Services and Applications..............42 Allow Specific Services and Applications to Access the Internet and Block All Other Services and Applications..............43...
  • Page 5 LTE Modem LB1110 and LB1111 How do I access the modem’s web pages?............76 What do I do if I forget my admin login password?..........76 How do I disconnect from the mobile broadband network?.........76 How do I find my computer’s IP address?............77 How do I find a device’s MAC address?...............78...

  • Page 6: Lb1110-100Eus. Data Model With Band Support For The Europe Region

    LB1110-100EUS. Data model with band support for the Europe region. • LB1111-100EUS. Data model with Power over Ethernet (PoE) and band support for the Europe region. This chapter provides an introduction and hardware overview of the LTE Modem LB1110 and LB111 models and contains the following sections: •...

  • Page 7: Introduction

    LTE Modem LB1110 and LB1111 Introduction The NETGEAR LTE Modem LB1110 and LB1111 models, in this manual referred to as the modem, can provide broadband data services to areas where wired Internet is not readily available or is difficult, costly, or time-consuming to install.

  • Page 8: Package Contents

    LTE Modem LB1110 and LB1111 Package Contents Your package contains the following items. The power adapter is localized to the country of sale. For some countries, a converter is included. Figure 1. Package contents Install the Micro SIM Card A micro SIM card (that is, a 3FF SIM card) might be preinstalled in the modem or you might need to obtain a micro SIM card and install it yourself.
  • Page 9 LTE Modem LB1110 and LB1111 Remove the black plastic SIM slot cover so that you can access the metal SIM card slot. Unlock the metal SIM card door. Introduction and Hardware Overview...
  • Page 10 LTE Modem LB1110 and LB1111 Carefully slide the micro SIM card into the metal slot. Lock the metal SIM card door. Close the black plastic SIM slot cover. Turn on power to the modem. Introduction and Hardware Overview...

  • Page 11: Top Panel With Status Leds

    LTE Modem LB1110 and LB1111 Top Panel With Status LEDs The modem displays status LED bars on the top panel. Figure 3. Modem top view with LED bars The following table describes the LED bars and icons from left to right.

  • Page 12: Back Panel With Connectors, Buttons, And A Port

    LTE Modem LB1110 and LB1111 Back Panel With Connectors, Buttons, and a Port The following figure shows the port, connectors, and buttons on the back panel of the modem. Figure 4. Modem components on the back panel From left to right, the back panel of the modem provides the following components: •...

  • Page 13: Position The Modem

    LTE Modem LB1110 and LB1111 Figure 5. Product label Position the Modem Use the Signal Strength LED bars on the top panel to position the modem for best signal strength in relation to the mobile broadband network. Also for best results, place your modem according to the following guidelines: •...

  • Page 14: Optional External Antenna

    LTE Modem LB1110 and LB1111 Brick walls or surfaces Concrete walls or surfaces For information about wall-mounting the modem, see Wall-Mount the Modem on page 92. Optional External Antenna You can purchase an external multiple input, multiple output (MIMO) antenna for the modem to extend the mobile broadband signal range indoors or in fringe network areas.

  • Page 15: Get Started

    Connect a Computer, Switch, Hub, Router, or WiFi Router to the Modem on page 16 • Access the Modem’s Web Pages for the First Time on page 17 • Change the Language on page 19 • Download the NETGEAR AirCard App for Smartphones and Tablets on page 19...

  • Page 16: Internet Connection Over Mobile Broadband

    LTE Modem LB1110 and LB1111 Internet Connection Over Mobile Broadband By default, when the modem powers up with a SIM card installed, it automatically searches for and connects to your network provider’s mobile broadband network. This process might take several minutes. The SIM card that is installed determines the mobile broadband network to which the modem connects.

  • Page 17: Connect A Computer To The Lan Port Of The Modem

    LTE Modem LB1110 and LB1111 Connect a Computer to the LAN Port of the Modem You can add a single computer to the Ethernet local area network (LAN) of the modem. To connect a computer to the Ethernet LAN of the modem: Attach one end of the Ethernet cable that came in the product package to an Ethernet port on your computer.
  • Page 18 LTE Modem LB1110 and LB1111 In the Sign In field, enter the modem’s admin password. The default password is password (case-sensitive). If you do not want to enter your password each time that you access the modem’s web pages, select the Remember me check box.

  • Page 19: Change The Language

    Your settings are saved and the language changes. Download the NETGEAR AirCard App for Smartphones and Tablets Download and use the complimentary NETGEAR AirCard app to view your connection, settings, and data usage from your smartphone or tablet. Search the app store for NETGEAR AirCard at netgear.com/aircardapps.
  • Page 20 Manage the Modem LAN Settings This chapter describes how to manage the LAN settings that the modem provides. The chapter contains the following sections: • Change the LAN Settings on page 21 • Manage Router Mode and Bridge Mode on page 22 •...

  • Page 21: Change The Lan Settings

    LTE Modem LB1110 and LB1111 Change the LAN Settings The modem is preconfigured to use private IP addresses on the LAN side. The modem’s default LAN IP configuration is as follows: • LAN IP address. 192.168.5.1 • Subnet mask. 255.255.255.0 This address and subnet mask are part of the designated private address range for use in private networks and are suitable for most applications.

  • Page 22: Manage Router Mode And Bridge Mode

    LTE Modem LB1110 and LB1111 Select Settings > Advanced > LAN. In the IP address field, enter a new IP address. The default IP address is 192.168.5.1. The Submit button displays after you change the IP address. In the Netmask field, enter a new network mask.

  • Page 23: Change The Dhcp Server Settings

    LTE Modem LB1110 and LB1111 In Bridge mode, only a single device can be connected to the Internet through the modem. This device can be a computer, router, or WiFi router. In Bridge mode, Network Address Translation (NAT) is disabled, the DHCP server is disabled, and IPPT is enabled.
  • Page 24 LTE Modem LB1110 and LB1111 Although you can change the DHCP address range of the modem, this is rarely necessary. However, if you establish a VPN connection to a server that assigns IP addresses in the same range as the one that is used by the modem, you must change the DHCP range of the modem to prevent network problems.
  • Page 25 LTE Modem LB1110 and LB1111 Select Settings > Advanced > LAN. Make sure that next to DHCP Server, the Enabled radio button is selected. By default, when the modem functions in Router mode, the DHCP server is enabled. In the DHCP IP Range fields, enter the start and end IP addresses for the DHCP pool.

  • Page 26: Disable The Dhcp Server

    LTE Modem LB1110 and LB1111 When you change the DHCP server settings, the modem resets. Any devices that are connected to the modem are disconnected when the modem resets and must obtain a new IP address when they reconnect to the modem.

  • Page 27: Disable Vpn Pass-Through

    LTE Modem LB1110 and LB1111 To enable the DMZ when the modem functions in Router mode and to designate a computer to receive incoming traffic: Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem.
  • Page 28 LTE Modem LB1110 and LB1111 The Dashboard page displays. Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 29: Chapter 4 Manage The Mobile Broadband Connection

    Manage the Mobile Broadband Connection This chapter describes how to manage the mobile broadband connection of the modem. The chapter contains the following sections: • Manage Mobile Broadband Auto Connect Options on page 30 • Manually Connect to or Disconnect From the Mobile Broadband Network on page 31 •...

  • Page 30: Manage Mobile Broadband Auto Connect Options

    LTE Modem LB1110 and LB1111 Manage Mobile Broadband Auto Connect Options By default, the modem automatically connects to your service provider’s mobile broadband network. You can change this setting so that the modem automatically connects to another type of network when you are roaming or never autoconnects.

  • Page 31: Manually Connect To Or Disconnect From The Mobile Broadband Network

    LTE Modem LB1110 and LB1111 • 3G only. The modem functions in Wideband Code Division Multiple Access (WCDMA) mode only and does not fall back to another type of service if 3G service is not available. • LTE only. The modem functions in 4G LTE mode only and does not fall back to another type of service if 4G LTE service is not available.

  • Page 32: Manage Apn Profiles For Mobile Broadband Connections

    LTE Modem LB1110 and LB1111 The Dashboard page displays. Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 33: View Apn Profiles Or Add A Custom Apn Profile

    LTE Modem LB1110 and LB1111 View APN Profiles or Add a Custom APN Profile To add a custom APN profile manually, use the information that your mobile broadband service provider gave you. To view APN profiles or add a custom APN profile for a service provider network: Launch a web browser from a device that is connected to the modem.

  • Page 34: Select An Apn Profile

    LTE Modem LB1110 and LB1111 Field Description Name Enter the name or acronym of the mobile broadband service provider or any other information that might help you to identify the APN profile. Enter the APN that provides access to the mobile broadband network. Use the information that your mobile broadband service provider gave you.

  • Page 35: Change An Apn Profile

    LTE Modem LB1110 and LB1111 The Dashboard page displays. Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 36: Remove An Apn Profile

    LTE Modem LB1110 and LB1111 For more information about the APN profile settings, see View APN Profiles or Add a Custom APN Profile on page 33. Click the Save button. Your settings are saved. Remove an APN Profile You can remove an APN profile for a service provider that you no longer use.You cannot remove the default APN profile.
  • Page 37 Secure Your Network This chapter describes how to make your network more secure. The chapter contains the following sections: • Change the Modem Password on page 38 • Manage Port Forwarding for Incoming Traffic on page 38 • Manage Port Filtering for Outgoing Traffic on page 41 •...

  • Page 38: Change The Modem Password

    LTE Modem LB1110 and LB1111 Change the Modem Password We recommend that you change the default password that you use to access the modem’s web pages to a more secure password. The default password is password (case-sensitive). To change the password for the modem’s web pages: Launch a web browser from a device that is connected to the modem.

  • Page 39: Enable Port Forwarding And Add A Service Or Application

    LTE Modem LB1110 and LB1111 The following sections provide information about managing port forwarding for incoming traffic: • Enable Port Forwarding and Add a Service or Application on page 39 • Remove a Service or Application for Port Forwarding on page 40 •...

  • Page 40: Remove A Service Or Application For Port Forwarding

    LTE Modem LB1110 and LB1111 Add a service or application for port forwarding: In the Label field, enter a name for the service or application. In the IP field, enter the IP address for the computer that provides the service or runs the application.

  • Page 41: Disable Port Forwarding

    LTE Modem LB1110 and LB1111 Disable Port Forwarding You can disable port forwarding. If you do so, the entries in the Port Forwarding table become hidden but are not removed. For information about removing entries, see Remove a Service or Application for Port Forwarding on page 40.

  • Page 42: Block Specific Services And Applications From Accessing The Internet And Allow All Other Services And Applications

    LTE Modem LB1110 and LB1111 • View Services and Applications on the Whitelist and Remove a Service or Application From the List page 45 • Disable Port Forwarding on page 41 Block Specific Services and Applications From Accessing the Internet and Allow All Other Services and Applications You can set up a blacklist of services and applications that are blocked from accessing the Internet.

  • Page 43: Allow Specific Services And Applications To Access The Internet And Block All Other Services And Applications

    LTE Modem LB1110 and LB1111 If this is the first time that you set up the blacklist, the table is empty. Add a service or application to the blacklist: In the Label field, enter a name for the service or application.

  • Page 44: View Services And Applications On The Blacklist And Remove A Service Or Application From The List

    LTE Modem LB1110 and LB1111 The Port Filtering page displays. From the Port Filtering menu, select White List. If this is the first time that you set up the whitelist, the table is empty. Add a service or application to the whitelist: In the Label field, enter a name for the service or application.

  • Page 45: View Services And Applications On The Whitelist And Remove A Service Or Application From The List

    LTE Modem LB1110 and LB1111 The Dashboard page displays. Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 46: Disable Port Filtering

    LTE Modem LB1110 and LB1111 Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 47: Manage Sim Card Security

    LTE Modem LB1110 and LB1111 Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).
  • Page 48 LTE Modem LB1110 and LB1111 WARNING: Be careful entering the SIM PIN multiple times because you can enter only a limited number of incorrect PINs before the SIM card is blocked. The number of allowed attempts depends on the SIM card. If the SIM card is blocked, you...

  • Page 49: Enter The Sim Pin To Enable The Modem To Connect To The Internet

    LTE Modem LB1110 and LB1111 Enter the SIM PIN to Enable the Modem to Connect to the Internet If you enable SIM card security, you must enter the SIM PIN each time that you turn on the modem before the modem can access the mobile broadband network.

  • Page 50: Personalize The Sim Pin

    LTE Modem LB1110 and LB1111 A pop-up window similar to the following one displays. In the Enter SIM PIN field, enter the PIN. You are allowed only a limited number of attempts to enter the correct PIN. If you run out of available attempts, the SIM card is blocked.

  • Page 51: Disable Sim Card Security

    LTE Modem LB1110 and LB1111 Select Settings > Mobile > SIM Security. Click the Update SIM PIN link. In the Current SIM PIN field, enter the old PIN. In the New SIM PIN field and Verify SIM PIN fields, enter the new PIN.

  • Page 52: Unblock The Sim Card With A Puk

    LTE Modem LB1110 and LB1111 Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).
  • Page 53 LTE Modem LB1110 and LB1111 WARNING: Be careful entering the PUK multiple times because you can enter only a limited number of incorrect PUKs. The number of allowed attempts depends on the SIM card. If you run out of available attempts, you might need to contact your mobile broadband service provider again.
  • Page 54 LTE Modem LB1110 and LB1111 • If your mobile service provider provided you with a new SIM code, enter it in both the Enter New SIM PIN and Verify SIM PIN fields. • If your mobile broadband service provider did not provide you with a SIM code, enter a custom SIM code (you can make up your own code) in both the Enter New SIM PIN field and Verify SIM PIN fields.
  • Page 55 Manage the Modem and Monitor Usage and the Network This chapter describes how to manage the firmware and configuration file of the modem and monitor data usage and the network. The chapter contains the following sections: • Upgrade the Firmware of the Modem on page 56 •...

  • Page 56: Upgrade The Firmware Of The Modem

    LTE Modem LB1110 and LB1111 Upgrade the Firmware of the Modem The modem’s firmware (also referred to as software) is stored in flash memory. The modem automatically checks for new firmware once a week. Firmware updates generally comprise enhancements and fixes to the functionality of the modem and modem’s web pages. If the modem detects new firmware, the modem’s web page displays an alert and options to download the update the firmware.

  • Page 57: Back Up And Restore The Modem Settings

    LTE Modem LB1110 and LB1111 WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update. For example, do not turn off the modem. The page shows the progress of the firmware upload in percentage completed. The firmware update process takes several minutes.

  • Page 58: Restore The Settings

    LTE Modem LB1110 and LB1111 Select Settings > General > Software and Reset. In the Download / Backup Settings section, click the Save button. Choose a location to store the file on your computer. The default name of the backup file is export.cfg...

  • Page 59: Return The Modem To Its Factory Default Settings

    LTE Modem LB1110 and LB1111 Follow the directions of your browser to locate and select the file. Click the Submit button. The configuration is uploaded to the modem. When the restoration is complete, the modem restarts. Return the Modem to Its Factory Default Settings...

  • Page 60: Use The Modem's Web Pages To Reset The Modem To Factory Defaults

    LTE Modem LB1110 and LB1111 Use the Modem’s Web Pages to Reset the Modem to Factory Defaults CAUTION: This process erases all settings that you configured in the modem. To reset the modem to factory default settings with the modem’s web pages: Launch a web browser from a device that is connected to the modem.

  • Page 61: Set A Plan Limit For The Data Counter

    LTE Modem LB1110 and LB1111 To view detailed data usage: Launch a web browser from a device that is connected to the modem. The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem.

  • Page 62: Change The Billing Cycle Counter Or Reset The Data Counter

    LTE Modem LB1110 and LB1111 Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 63: View Service Provider, Type Of Service, And Signal Strength

    LTE Modem LB1110 and LB1111 In the Monthly Usage section, from the Billing start date menu, select a new start date. The Submit button displays after you make a selection. To reset the data counter for data usage, click the Reset button.

  • Page 64: View Account Details And Other Details About Your Modem

    LTE Modem LB1110 and LB1111 Table 3. Types of mobile broadband service Icon Type of Mobile Broadband Service Long Term Evolution (LTE) Dual Carrier HSPA Plus HSPA Plus HSPA HSUPA HSDPA UMTS EDGE GPRS View Account Details and Other Details About Your Modem You can view details about your modem such as the mobile number, IMEI (International Mobile Station Equipment Identity), firmware version and related information, and so on.

  • Page 65: View Information About The Mobile Broadband Connection

    LTE Modem LB1110 and LB1111 The page displays details about the modem and its configuration. The displayed details are self-explanatory, except for the following information in the Account Details section, all of which is associated with the SIM card that is installed in the modem: •...
  • Page 66 The information that is displayed on this page is not described in this manual. If you experience mobile broadband service problems, this information might be requested by NETGEAR support or by the support team of your mobile broadband service provider.

  • Page 67: Set Up Sms Alert Messages

    • [Text] is the actual message content. For example, software update is available. An example of an SMS alerts message is: 003 LB1110 4PX123AB1234C software update is available. To set up SMS alerts: Launch a web browser from a device that is connected to the modem.

  • Page 68: Set The Data Limit For Sms Alert Messages

    LTE Modem LB1110 and LB1111 In the Device Phone #s fields, enter the phone numbers to which the modem must send alerts. The Submit button displays after you enter a phone number. Select one or more check boxes for the alerts that the modem must send: •...

  • Page 69: View Alerts

    LTE Modem LB1110 and LB1111 Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 70: Turn Off The Leds

    LTE Modem LB1110 and LB1111 The Dashboard page displays. Note If you did not select the Remember me check box when you logged in previously, a limited Dashboard page displays. In the Sign In field, enter the modem password and click the Sign In button. The default password is password (case-sensitive).

  • Page 71: Chapter 7 Manage Sms Messages

    Manage SMS Messages This chapter describes how to manage SMS messages. The chapter contains the following sections: • Manage Incoming SMS Messages on page 72 • Send an SMS Message on page 73...

  • Page 72: Manage Incoming Sms Messages

    LTE Modem LB1110 and LB1111 Manage Incoming SMS Messages The modem notifies you of unread SMS messages by showing a number next to the Messaging link on the main menu. You can view these messages and delete messages that you no longer need.

  • Page 73: Send An Sms Message

    LTE Modem LB1110 and LB1111 Send an SMS Message You can send a short SMS message of up to 70 characters directly from the modem. To send an SMS message: Launch a web browser from a device that is connected to the modem.
  • Page 74 Frequently Asked Questions This chapter provides answers to questions that might come up about your modem. The chapter contains the following sections: • What do I do when I can’t connect a device to the modem? on page 75 • What do I do when I can’t access the Internet? on page 75 •...

  • Page 75: What Do I Do When I Can't Connect A Device To The Modem

    LTE Modem LB1110 and LB1111 What do I do when I can’t connect a device to the modem? If you are experiencing problems connecting to the modem, try the following suggestions: • Disconnect your device from the modem. • Turn off your modem, wait 10 seconds, and turn on your modem.

  • Page 76: Can I Connect Multiple Lan Devices To The Modem

    LTE Modem LB1110 and LB1111 Can I connect multiple LAN devices to the modem? By connecting the modem to an Ethernet switch or hub, you can connect multiple Ethernet devices such as printers, credit card terminals, and computers to the modem.

  • Page 77: How Do I Find My Computer's Ip Address

    LTE Modem LB1110 and LB1111 How do I find my computer’s IP address? The steps for finding your computer’s IP address depend on the operating system. If your device runs an operating system that is not listed here, see the appropriate operating system documentation.

  • Page 78: How Do I Find A Device's Mac Address

    LTE Modem LB1110 and LB1111 Table 4. Find your computer’s IP address (Continued) Operating System Task Description To find the IP address on a Mac OS X device: From the Apple menu, select System Preferences > Network. The network settings display.
  • Page 79 LTE Modem LB1110 and LB1111 Table 5. Find a device’s MAC address Operating System Task Description Windows 7 To find the MAC address on a Windows 7 device: Select Start > Run. The Run window opens. Enter and click the OK button.

  • Page 80: How Do I Find My Mobile Phone Number

    LTE Modem LB1110 and LB1111 Table 5. Find a device’s MAC address (Continued) Operating System Task Description Windows 10 To find the MAC address on a Windows 10 device: In the Task bar, click the Search field. Enter Command Prompt.
  • Page 81 Alerts and Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your modem. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for more product information and contact information.

  • Page 82: Alert Messages

    LTE Modem LB1110 and LB1111 Alert Messages The modem can display alerts to advise you of device status changes. The following table describes alerts that might display. For information about how to view alerts, see View Alerts on page 69.

  • Page 83: Verify Normal Behavior With The Led Bars

    LTE Modem LB1110 and LB1111 Table 7. Quick tips for troubleshooting (Continued) Problem Possible Solution You cannot connect over an Make sure that the Ethernet cable is securely plugged in. Ethernet cable to the modem. Make sure that your computer or device does not use a static IP address but is configured to receive an IP address automatically with DHCP.

  • Page 84: Power Led Bar Is Off

    • Check that you are using the 12 VDC 1.0A power adapter that NETGEAR supplied for this product. If the error persists, most likely a hardware problem occurred. For recovery instructions or help with a hardware problem, contact technical support at netgear.com/support.

  • Page 85: Lan Led Is Off

    LTE Modem LB1110 and LB1111 Table 9. Error conditions indicated by the Signal Strength LED bars (Continued) Condition Bar 1 Bar 2 Bar 3 Bar 4 Bar 5 Possible Solution Unknown error Turn the power off, wait 10 seconds, and turn on the modem to see if it recovers.

  • Page 86: Troubleshoot The Mobile Broadband Internet Connection

    LTE Modem LB1110 and LB1111 • Turn off and on both the modem and the device that is connected to the modem. • If your modem’s IP address was changed and you do not know the current IP address, clear the modem’s configuration to factory defaults.This sets the modem’s IP address to 192.168.5.1.

  • Page 87: Troubleshoot Internet Browsing

    LTE Modem LB1110 and LB1111 Troubleshoot Internet Browsing If the modem can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for one of the following reasons: • The monthly data limit for your mobile broadband account might be reached.

  • Page 88: Test The Path From Your Computer To A Remote Device

    LTE Modem LB1110 and LB1111 If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be using an incorrect network configuration. Do the following: •...

  • Page 89: Appendix A Default Settings And Specifications

    Default Settings and Specifications The appendix contains the following sections: • Factory Default Settings on page 90 • Technical and Environmental Specifications on page 91...

  • Page 90: Factory Default Settings

    For more information about resetting the modem to its factory default settings, see Return the Modem to Its Factory Default Settings on page 59. Table 10. LB1110 and LB1111 modem factory default settings Feature Default Settings Login User login URL http://192.168.5.1...

  • Page 91: Technical And Environmental Specifications

    LTE Modem LB1110 and LB1111 Table 10. LB1110 and LB1111 modem factory default settings (Continued) Feature Default Settings Messaging Incoming SMS messaging Enabled Technical and Environmental Specifications Table 11. LB1110 and LB1111 modem specifications Feature Description Data and routing protocols...

  • Page 92: Appendix B Wall-Mount The Modem

    Wall-Mount the Modem This appendix describes how to wall-mount the modem. The appendix contains the following sections: • Position Your Modem on page 93 • Mount Your Modem on page 94...

  • Page 93: Position Your Modem

    LTE Modem LB1110 and LB1111 Position Your Modem Use the Signal Strength LED bars on the top panel to position the modem for best signal strength in relation to the mobile broadband network. Also for best results, place your modem according to the following guidelines: •...

  • Page 94: Mount Your Modem

    LTE Modem LB1110 and LB1111 Mount Your Modem To wall-mount the modem: Drill holes in the wall where you want to wall-mount the modem. Install wall anchors in the holes. Use pan head Phillips wood screws, 3.5 x 20 mm (diameter x length, European) or No. 6 type screws, 1 inch long (U.S.).
  • Page 95 LTE Modem LB1110 and LB1111 Insert screws into the wall anchors, leaving 1/8 inch (3 mm) of each screw exposed. Attach the modem to the screws and secure it into place. Wall-Mount the Modem...

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