Table of Contents

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Nokia Customer Care
Service Manual
RM-632; RM-634; RM-699 (Nokia E5-00; L3&4)
Part No: (Issue 3)
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.

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Table of Contents

Troubleshooting

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Summarization of Contents

Warnings and Cautions
Warnings
Important safety warnings regarding device installation, operation in hazardous areas, and medical devices.
Cautions
Precautions for servicing, handling, and testing to prevent damage or interference.
For Your Safety
Qualified Service
States that only qualified personnel may install or repair phone equipment.
Accessories and Batteries
Advises using only approved accessories and batteries and avoiding incompatible products.
Connecting to Other Devices
Recommends reading user guides for safety instructions when connecting to other devices.
General Information
Product Selection
Details the RM-632 as a GSM/WCDMA dual mode phone supporting specific bands.
Phone Features
Covers display, keypad, and hardware features including camera, USB, and audio connectors.
RF Features
Lists internal antennas, supported GSM/EDGE and WCDMA bands, and high-speed data capabilities.
Software and User Interface Features
Describes the operating system, user interface, applications, and software features.
Accessories
Lists the items included in the sales package, such as phone, battery, charger, and headset.
Technical Specifications
Includes general specifications, RF characteristics, battery endurance, and environmental conditions.
Service Devices and Service Concepts
Product Specific Devices
Lists and describes product-specific service devices like FS-147, MJ-266, SS-88.
General Devices
Lists and describes general service devices such as CU-4, FLS-5, FPS-21, PK-1, etc.
Service Concepts
Explains various service concepts like flash programming, RF testing, and Bluetooth/WLAN testing.
BB Troubleshooting and Manual Tuning Guide
Baseband Self Tests and Power Issues
Covers baseband self-tests, power, charging, power key, and voltage troubleshooting.
Connectivity Troubleshooting
Addresses issues with USB, SIM card, and MicroSD card interfaces.
User Interface and Sensor Issues
Details troubleshooting for display, keyboard, LEDs, and ambient light sensor (ALS).
Camera and Audio Issues
Guides through troubleshooting camera module and audio components (earpiece, mic, speaker).
RF and Wireless Troubleshooting
Covers GPS, Bluetooth, FM radio, and WLAN troubleshooting procedures.
Baseband Tuning and Calibration
Explains certificate restoring, product code change, and energy management calibration.
RF Troubleshooting
RF Fundamentals and Setup
Covers RF introduction, key components, auto tuning, and Phoenix self-tests.
Receiver (RX) Troubleshooting
Details GSM and WCDMA receiver chain activation, RSSI measurement, and troubleshooting flowcharts.
Transmitter (TX) Troubleshooting
Guides through GSM and WCDMA transmitter testing and troubleshooting flowcharts.
RF Shielded Troubleshooting and Components
Addresses voltage checking, VCTCXO, RF components, and antenna troubleshooting.
System Module
System Overview and Key Components
Provides an introduction to the system module and lists key hardware components.
Power and Clocking Systems
Details power distribution, energy management, battery, and clocking schemes.
Interface Details
Explains SIM, MicroSD, USB, display, keyboard, ALS, GPS, audio, AV, Bluetooth, and FM interfaces.
RF Description
Describes the receiver (RX) and transmitter (TX) functions within the RF system.
Service Information Differences RM-632 and RM-634
RM-634 Product Data and RF Characteristics
Details RM-634 product data, connectivity, and main RF characteristics compared to RM-632.
RF Troubleshooting Differences
Highlights differences in RF troubleshooting and components between RM-632 and RM-634.
Receiver and Transmitter Troubleshooting
Covers WCDMA RX and TX troubleshooting and flowcharts for RM-634.
Service Information Differences RM-632 and RM-699
RM-699 Product Data and Connectivity
Details RM-699 product data, sales package, and connectivity differences from RM-632.
BB Troubleshooting Differences
Discusses differences in baseband troubleshooting between RM-632 and RM-699.
Mechanical and Labeling Differences
Highlights mechanical identity and type designators on the C-cover/PWB for RM-632 and RM-699.

Table of Contents