Neptune MAH55FL Series Technical Information

Neptune Front Load Washer⎯ ⎯ ⎯ ⎯ ⎯ Technical Information
MAH5500B*, MAH55FL*
• Due to possibility of personal injury or property damage, always contact an authorized technician
for servicing or repair of this unit.
• Refer to Service Manual 16010061 for detailed installation, operating, testing, troubleshooting, and
disassembly instructions.
All safety information must be followed as provided in Service Manual 16010061.
.
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Leaking
• Make sure supply hose connections are not
leaking. Check for rubber gasket damage due to
overtightening.
• Make sure end of drain hose is correctly inserted
and secured to drain facility.
• Avoid overloading which can push the door
partially open.
• Check internal hose connections
• Check tub cover. Remove, reposition and reinstall
the tub cover seal. Seal seam must be at the
top of the tub cover.
Display Lights Up When Door Opened
• This is normal behavior.
No Tumble
• Washer does not tumble for the first 30 seconds
after the door has been opened for safety pur-
poses.
• Fabric cycles such as DELICATES and HAND
WASH only tumble for a few seconds every 30
seconds.
• Check for loose connections at machine control
board, motor control board and motor.
• Perform Motor and Motor Control Test.
• Washer does not tumble during some drains and
rinse fills.
No Water Fill
• Check to make sure water supply turned on fully.
• Normal water level is only 2.5 to 5 inches inside
the spinner.
• Check for kinks in inlet hoses.
• Check for clogged inlet screens.
• Visually check hot and cold separately at
dispenser for proper flows.
• Go to No Fill Test page 6.
16025861
!
CAUTION
!
WARNING
Noisy
• Clothes washer should be leveled properly as
outlined in installation instructions.
• Weak floors can cause vibration and walking.
• Check for loose lower front bracket
• Be sure rubber feet are installed on leveling legs.
• Check that the leveling leg lock nuts are
tightened.
• If complaint is a high-pitched noise during fill then
disconnect supply hoses and clean screens.
• Check for proper spring placement of outer tub
support springs.
• Check strut operation.
Tub is completely full of suds
• Run the clothes washer through another complete
cycle using cold water and no more detergent.
• Reduce detergent amount for that specific load size
and soil level. Towel loads have a minimal amount
of soil present and typically create more suds.
• Use high efficiency or low sudsing detergent
specially formulated for front load washers.
• Check for restricted drain system.
• Check for loose wire connections at control board
and pump.
• Check to see if belt fell off motor and pulley.
• Perform Motor and Motor Control Test.
Wet Clothes
• Very small clothes loads can cause unbalances
add additional towels.
• Excessive suds may have been present. Check
for diagnostic code 16.
• Check unbalance harness connections at all
switches and at Control Board.
1 December 2004
©2004 Maytag Services