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Server
FF840
Administrator's manual
FaxFinder FF840 Administrator's Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Product Overview
Package Contents
Faxfinder Expansion Module
Safety Warnings
Analog Telecom Safety Warnings
Lithium Battery
Ethernet Ports
Specifications
Faxfinder Expansion Module Specifications
Faxfinder Power Draw
Ff240
Ff440
Ff840
Faxfinder Expansion Modules Power Draw
Ffex8
Ffex16
Fax File Types
Requirements
Fax Routing Overview
Inbound Routing
Outbound Routing
Static or Dynamic Delivery
PBX Call Routing
Hardware and Installation
Connectors and Leds by Model
Faxfinder FF240
Faxfinder 440
Faxfinder FF840
Connector Descriptions
LED Descriptions
Faxfinder Expansion Module Connectors and Leds
Faxfinder FFEX8
Faxfinder FFEX16
Connector Descriptions
LED Descriptions
Before Installing Faxfinder
Mounting Faxfinder (Optional)
Mounting Faxfinder on a Wall
Mounting a Faxfinder Expansion Module on a Wall
Mounting Faxfinder in a Rack
Cabling Faxfinder
Cabling a Faxfinder Expansion Module to Faxfinder
Basic Faxfinder Configuration
Configuring Faxfinder's IP Address and Network Settings
Network Configuration Fields
Updating the Admin Account
Setting Time
Time Fields
Configuring SMTP
SMTP Parameters
Sending a Test Fax from Fax Machine to Faxfinder
Adding a Printer (Optional)
Printer Fields
Adding a Network Share (Optional)
Network Share Fields
Using a Server Certificate
Upload a Server Certificate
Generating a Server Certificate
Server Certificate Fields
Adding Individual Users
User Fields
Adding Global Contacts Individually
Routing Inbound Faxes
Configuring Inbound Options
Inbound Routing Destinations
Configuring Modems
Modem Fields
Creating a Restore File
Fax Management
Logging into the Web Management Interface
Requesting a Password
Navigating the Web Management Interface
Checking System, Printer, and Share Status
Checking Modem and Fax Status
Sending Now
Canceling Outbound Faxes
Resetting a Busy Modem
Blocking a Modem's Inbound and Outbound Faxes
Checking the Mail Queue
Resending Queued Mails
Viewing Logs
Log Fields
Rebooting Faxfinder
Restoring Factory Defaults
Restoring Configuration
Managing Users, Contacts, and Recipients
Users
Importing Users
Creating a CSV File
Importing a User CSV File
Exporting a User List
Deleting Users
Editing Users
Adding Active Directory Users
Contacts
Allowing Users to Add Global Contacts
Importing Global or Personal Contacts
Exporting a Contact List
Deleting Global or Personal Contacts
Editing Contacts
Groups
Using Groups to Organize Contacts
Adding a Global or Personal Group
Deleting Global or Personal Group
Editing Groups
Recipients
Viewing Recipients
Creating a CSV File
Importing Recipient Lists
Importing a Recipient List
Exporting a Recipient List
Deleting Recipients
Advanced Configuration
Using SFTP
SFTP Fields
Adding an SFTP Server
Downloading an SFTP Key
Editing SFTP Server Settings
Deleting an SFTP Server
Configuring Fax Log Purging
Fax Log Purge Parameters
Purging Fax Logs Immediately
Emailing or Saving Logs Immediately
Using the Common UNIX Printing System
Updating Software
Updating Faxfinder Software
Updating Modem Software
Setting the Debug Level
Downloading System Logs for Troubleshooting
Configuring Outbound Fax, Archive and Purge Options
Allowing Simultaneous Faxing
Setting Fax Storage Options
Archiving Outbound Faxes
Purging Outbound Faxes
Enabling Outbound Fax Approval
Removing Approvers
Enabling the Outbound Approval Report
Configuring Store & Forward Fax (T.37)
Store & Forward (T.37) Parameters
Adding Additional Hosts
Configuring SNMP
Viewing Available Mibs
Configuring SNMP Version 1 and 2C
Configuring SNMP Version 3
SNMP Settings
Configuring SNMP Allowed Addresses
Setting SNMP Traps
Dialing Rules
Dialing Rules Lists
Components
Dialing Rule Patterns
Dialing Rule Actions and Arguments
Blacklist Numbers
Go to List and Return from List Actions
Examples
Creating New Dialing Rules
Adding a Rule
Applying New Dialing Rules
Editing Dialing Rules
Deleting a Dialing Rule or Dialing Rule List
Using Active Directory with Faxfinder
Enabling Active Directory
Active Directory Settings
Adding Active Directory Users
Syncing Faxfinder with Active Directory
Deleting Active Directory Users
Cover Pages
Custom Cover Pages
Tips
Text Field Names and Descriptions
Creating Cover Pages
Adding Cover Pages to Faxfinder
Providing Default Opt-Out Information for Cover Pages
Adding Date And/Or Time to Cover Pages
Truncating Phone Numbers on Cover Pages
Cover
Faxfinder Fax Client Software for Windows and Mac
Faxfinder Client for Windows
Installing Faxfinder Client Software on Windows
Faxfinder Printer Usage Rights
Faxfinder Client for Mac
Installing Faxfinder Client Software on a Mac
Associate or Disassociate Faxfinder Fax Servers from the Client
Associating Faxfinder Fax Servers with the Client
Disassociating a Faxfinder Unit from the Client
Troubleshooting
What if I Can't See My Faxfinder's Web Page
What if I Don't Get an Email When I Click Send Test Email
Name Server Address Could Not be Resolved
Mail Server Not Running
Client PC Can't Connect to Mail Server
Incorrect Administrator Address
Mail Server Does Not Support SMTP
Discrepancy between Faxfinder's SMTP Settings and Mail Server's User ID and Password Requirements
What if Faxfinder Doesn't Answer a Fax Call
Where Can I Find the SMTP Error Code List
Dealing with a Failed Fax Report
T.37 Advanced Usage
Options
Multiple Options Example
Regulatory Information
47 CFR Part 68 Telecom
47 CFR Part 15 Regulation Class a Devices
Fax Branding Statement
Canadian Limitations
Industry Canada Class a Notice
EMC, Safety, and R&TTE Directive Compliance
Restriction of the Use of Hazardous Substances (Rohs)
REACH Statement
Registration of Substances
Substances of very High Concern (SVHC)
Waste Electrical and Electronic Equipment Statement
WEEE Directive
Instructions for Disposal of WEEE by Users in the European Union
Information on HS/TS Substances According to Chinese Standards
Information on HS/TS Substances According to Chinese Standards (in Chinese)
Configuring Active Directory for Use with Faxfinder
Faxfinder Server Settings
Registering Schema Snap-In
Creating Custom Attributes
Custom Attribute Settings
Creating a Custom Class
Adding Custom Class to User Class
User Attributes Management
Active Directory User Attributes
Index
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Troubleshooting
Downloading System Logs for Troubleshooting
64
Troubleshooting
90
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Related Manuals for FaxFinder FF840
Server FaxFinder FF240 Administrator's Manual
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Server FaxFinder FF440 Administrator's Manual
(116 pages)
Summarization of Contents
Product Overview
Package Contents
Lists the items included in the FaxFinder package.
FaxFinder Expansion Module
Describes the optional hardware module for adding more modems.
Safety Warnings
Provides essential safety precautions for installation and use.
Technical Specifications
Details physical, environmental, and performance specifications of the FaxFinder models.
Hardware and Installation
Connectors and LEDs
Identifies and illustrates physical ports and status indicators on the FaxFinder.
Connector and LED Descriptions
Explains the function of each port and the meaning of status LEDs.
Installation Preparations
Outlines necessary steps and checks before installing the FaxFinder.
Mounting Instructions
Provides guidance for physically mounting the FaxFinder on walls or in racks.
Basic FaxFinder Configuration
IP Address and Network Settings
Configures essential network parameters like IP address, subnet, and DNS.
Admin Account and Time Configuration
Secures the admin account and sets accurate time synchronization.
SMTP and Email Settings
Integrates the FaxFinder with the email server for fax delivery.
User and Contact Management
Covers adding, importing, and managing users and contacts.
Inbound Fax Routing Configuration
Defines how incoming faxes are delivered to recipients.
Modem Configuration
Sets up and configures individual modems for fax operations.
Configuration Save and Restore
Guides on creating backup files for FaxFinder settings.
Fax Management
Web Interface Access and Navigation
Details how to log in and navigate the FaxFinder web management interface.
Status Monitoring
Explains how to check system, modem, fax, and status information.
Outbound Fax Operations
Manages sending, canceling, and blocking outbound faxes.
Log and Queue Management
Covers viewing mail queues, logs, and resending queued items.
System Maintenance
Includes rebooting, restoring defaults, and managing configurations.
Advanced Configuration
SFTP and File Management
Configures secure file transfer for storing faxes.
Fax Log Purging and Management
Sets up automatic deletion and retrieval of fax logs.
Software and Modem Updates
Guides on updating the FaxFinder software and modem firmware.
Troubleshooting and Debugging
Provides methods for diagnosing issues and collecting debug information.
Outbound Fax Options
Configures archiving, purging, and storage for outbound faxes.
Outbound Fax Approval
Sets up an approval workflow for outgoing faxes.
Store & Forward Fax (T.37)
Configures sending faxes via email using the T.37 protocol.
SNMP Configuration
Enables and configures SNMP for network monitoring.
Dialing Rules
Dialing Rule Patterns and Actions
Defines patterns and actions for modifying or blocking fax numbers.
Blacklist Numbers
Sets up rules to block specific fax numbers.
Creating and Applying Dialing Rules
Guides on creating, editing, and applying custom dialing rules.
FaxFinder Fax Client Software
Installing FaxFinder Client on Windows
Instructions for installing the client software on Windows computers.
Installing FaxFinder Client on Mac
Instructions for installing the client software on macOS.
Associating FaxFinder Servers with the Client
Connects the client software to the FaxFinder server for faxing.
Troubleshooting
Web Page Access Issues
Diagnoses problems with accessing the FaxFinder's web interface.
Email and SMTP Issues
Addresses problems with email delivery and SMTP server connectivity.
Fax Call Issues
Addresses problems with the FaxFinder not answering fax calls.
Failed Fax Report Analysis
Helps analyze and resolve issues causing failed fax transmissions.
T.37 Advanced Usage
T.37 Options and Commands
Explains advanced options for sending faxes via email using T.37.
Multiple Options Example
Demonstrates combining multiple T.37 options for faxing.
Regulatory Information
47 CFR Part 68 Telecom Compliance
Compliance information related to telephone network connection.
47 CFR Part 15 FCC Compliance
FCC compliance for digital devices in commercial environments.
Fax Branding Requirements
Legal requirements for identifying sender information on faxes.
Canadian and EU Directive Compliance
Compliance with Canadian and European Union regulations.
Hazardous Substances Information (RoHS/WEEE)
Information on restricted substances and electronic waste disposal.
Chinese Hazardous Substances Information
Details on hazardous substances in components per Chinese regulations.
Configuring Active Directory Integration
Enabling Active Directory Integration
Guides on enabling FaxFinder to use Active Directory for user authentication.
Active Directory Schema Configuration
Steps for modifying the AD schema to add custom attributes.
User Attributes Management
Explains how to manage user attributes in Active Directory for FaxFinder.
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