Automotive Integrated Electronics PREM-CD-DLX Troubleshooting Manual

Automotive Integrated Electronics
Troubleshooting Guide
(PREM-CD-DLX)
*If the vehicle has an in-dash screen and the USB CD Player does not appear as an audio source:
Check to make sure the CD Player is plugged into the USB port for data and not the USB port for charging. The
charging port is usually marked with a lighting symbol, but it could be faint and hard to see. The charging port
will not work to connect the CD Player to the car.
Also, make sure to disconnect any USB extensions and plug in the CD Player directly. Some vehicles have
sensitivity to USB cable lengths. USB signal is based on a specified length to allow for proper functionality and
transmission. As an extension cable is provided, we cannot control the pre-existing factory length. Combining
both the provided USB extension cable and the factory length may result in an improperly functioning or non-
functioning unit. It is best to attempt installation based on using the built in USB cord first.
*If the CD will not play or skips:
Step 1. Insert CD
Step 2. WAIT. If the unit begins to auto play, still WAIT. The indexing process is being performed whereby the
USB hub in your vehicle is building a table of contents to follow. This can take up to 15 seconds. If at any time
this indexing process is interrupted by skipping to a song or pausing or unplugging or changing the source, it will
interrupt the table of contents and it will skip songs, miss songs, play 10 sec then stop or just not work at all.
Ford and GM display on the screen that the unit is indexing and to "please wait". It will even tell you when the
indexing is complete, but make sure to still give it 15 seconds even if it only took 3 seconds. Other vehicles may
not display anything on the screen. However, you must still wait for at least 15 seconds for the CD to index before
pushing any buttons or trying to fast forward, skip, play, etc.
If the indexing process gets interrupted, you must eject the disc. Then insert a different disc to purge the vehicle
USB hub. Let it index for that CD, then eject and reinsert the original CD. Let the original CD index again. Once
finished indexing, it will be ready to listen to.
*CD Controller Re-sync:
Your CD Controller is fitted with a buffer re-sync procedure. In the event you leave your vehicle with a disc in the
player, when you come back and decide to change the CD, the buffer will need re-syncing. Simply, push the dial in
and hold it for 3 seconds. The buffer built-in will reset and you can then begin to play your CD's.
*These CD Players work with ANY vehicle using the included CD Player Adapter and have an extremely low defect
rate if properly installed. Please make sure you let every CD index for 15 seconds before trying to fast forward,
skip, play, etc.
*Make sure you have read the Installation Instructions included with the CD Player and also located on the site
page in the User Guide PDF, as well as this online Troubleshooting Guide located in the images. Please also view
the helpful installation videos on the site page.
If you are still experiencing issues, please call customer service at: (442) 400-9489 for more assistance.