ausdom S240 Faq

Module
After installing the driver, the display of the CPU Liquid Cooler
Software
S360/S240 does not show properly?
After the driver is installed, a message is displayed indicating
Software
that the service fails to start.
Software Data is incorrectly read after the driver is installed.
What to do if your unit still overheats when your CPU Liquid
Software
Cooler is turned on?
Setup Why is the temperature displayed on the screen "EE"?
What should I do if the CPU Liquid Cooler backplate comes
Setup
loose after installation?
The shutdown screen is not turned off after the driver is
Setup
installed.
AUSDOM S240/S360 CPU Liquid Cooler FAQ
Question
If none of the following steps solve your problem, please contact our service team for
assistance. support@ausdom.com
1、Check that the USB connecting cable plug on the water-cooler is correctly connected to
the USB port on the motherboard.
2、"AUSDOM PC Monitor" software on the desktop of the computer system is on.
3, find customer service to upgrade the latest software and reinstall.
The service fails to start after the installation. You need to install the AUSDOM PC Monitor
system component and reinstall it. And requires the system to be networked.
After the installation, the screen does not read the data properly. Uninstall the driver again,
and restart it, and then install it again. Replace the USB port and try again.
If the CPU Liquid Cooler is working properly but the PC device is still overheating, try the
following steps to fix the problem.
If none of the following steps solve your problem, please contact our service team for
assistance.
Note: We do not recommend disassembling and altering your radiator in any way.
Disassembling or altering your radiator will void the radiator warranty.
Make sure your fan and Liquid Cooler are free of dust and debris.
Sometimes dust or debris can cause fans and Liquid Cooler to not work properly. Remove
all debris to improve airflow.
Reapply thermal paste
If your PC device has been in use for a while, you may need to reapply thermal paste.
We recommend reapplying thermal paste every 12 to 18 months.
Check the radiator collector settings
If your heatsink is a 3-pin connector without a SATA cable connection, check your BIOS
settings and make sure that the wiring bits connected to the heatsink are set to the
maximum or fastest possible setting value.
Because the digital display part of this screen for two digits, if the temperature is greater
than 100 degrees, it will prompt the display of the error "EE" out, when the temperature back
to below 100 degrees, it will display normal.
It is common for the heatsink backplate to come loose after it is first installed on the
motherboard. After securing and tightening the radiator pump, it will pull the backplate onto
the motherboard and apply pressure to the slots through the Liquid Cooler.
IMPORTANT: Do not, under any circumstances, add additional washers and spacers to the
backplate to minimize play in the backplate. Adding additional washers and spacers will
increase the mounting pressure on the retention kit and may damage your retention kit,
motherboard, or slots.
After installation, the screen is always displayed and cannot be turned off. To turn off USB
Wake function in motherboard BIOS setup.
Answer