No sound on the recorded file: Please see above "Video OK / No Audio." on
the number 5.
Playback lags: VideoMate Vista U100 needs CPU resources to do the
encoding. Therefore, the lags come when CPU fails to encode in real time.
Usually, VCD quality needs about 1.7 GHz CPU for recording while DVD
quality needs about 2.4G CPU for recording. Press Ctrl + Alt + Del to check
your CPU usage. If it reaches 100%, then the lag is inevitable.
TV is not clear: Sometimes the signal could be reduced by the branching.
Please make sure the cable signal is good. Try to move the computer to a TV
set and connect the cable which is being used for the TV set. Also directly
connecting the cable before the splitter may help. This problem could also
come from static. Once you connect the cable to our TV card, the static
interferes with the system. It's possible to correct this problem by connecting a
wire from the grounding of the cable to ground. Also make sure computer
grounding is good.
Other issue: Please go to our website for the latest software update. Many
problems may be fixed on the newer software version. You are welcome to
visit our website at http://www.comprousa.com/support
No digital broadcast signal
direction of the TV broadcast base. Adjust the position for the best reception.
Digital terrestrial TV's determined by government policy. The broadcast bases
will be increased in order to cover the entire country. Please check the related
government website for more information about the strength of digital
terrestrial TV broadcast in your area.
You can check how good the signal is in your location by performing a simple
test. Please plug in the antenna into an analog TV set. Then check if this TV
set can receive a good TV signal. If the picture is not clear, the digital terrestrial
TV broadcast signal is about the same. The difference is when the program
data is not sufficient, you may see a blank screen or the video will be
scrambled.
22
In order to receive digital terrestrial TV
broadcasts, an antenna is crucial. Digital
terrestrial TV broadcast uses about the
same wave frequencies as analog TV (UHF).
It's recommended to have a fishbone-like
antenna (see figure) on the roof for
reception.
Make sure you position the antenna in the
Need help?
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