Zen Water 4G-MP Manual

HELP! My Zen Water System is leaking.
If there is no visible crack or damage to the tanks, then there are only two (2) places to check
where water could leak:
[A.] the spigot or where the spigot attaches to the tank (Figure 1)
[B.] where the bottom tank and the middle ring joins (Figure 2)
Figure 1
[A.] Leak from the spigot / around spigot –
If the leak is coming directly from the spout of the spigot, then it needs to be replaced
immediately.
If the leak is coming from where the spigot attaches to the tank, then the leak can be stopped by
tightening of the magnetic nut. Follow the steps below to tighten nut:
1. Empty water from the bottom tank.
2. Make sure that there are two washers, one on the inside and one
on the outside of the tank. (Figure 3)
3. Tighten the magnetic nut by a quarter turn. Using one hand to
hold the spigot in place, tighten the nut clockwise with your other
hand as much as you can.
4. Refill the tank with water and check to make sure there is no water leaking before use.
Hint: Fill the bottom tank with water and let it sit by the sink for about 5 to 10 minutes
to test for leaks. Check for leak around the spigot area, especially around the
washer. Take a tissue to dab the area to see if it absorbed any water. If there is any
leak, even a small amount oozing out, it would show on the tissue.
5. If there is still a leak, repeat steps 3 to 4.
6. If and when the nut is properly tightened, there should not be any leak.
Figure 2
Figure 3
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