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Quick Links
Q: How to access the product background( set parameters,Background
parameters update online, upload logs)?
A: (For iPhone) please connect to wireless CarPlay or connect directly to the box's WIFI "WIFI
name varies with the car model. It starts with VOL or Auto (password 12345678). Input
192.168.50.2 with your phone's Safari browser.
Video
Link:https://drive.google.com/file/d/1121sknAKRnqvz3tjJ4Y7C2f6FrrTL4Yi/view?usp=sha
rin
g
A: (For Android phones) please ignore the box's Bluetooth signal and actively connect to the box's
second WIFI with your phone. WIFI name which start with VOL or Auto
model (password 12345678). Input 192.168.50.2 to enter the background with your phone's
browser.
Video
Link:https://drive.google.com/file/d/1121sknAKRnqvz3tjJ4Y7C2f6FrrTL4Yi/view?u
sp=sharin
g
A: Check for updates: Basic Settings" Check for updates, make sure not to power off during this
period. Please wait for the box to RESTART and you will see the UI interface again.
Video
https://drive.google.com/file/d/16aBejSZI8YGiY55PcSUfODbVt8lEDw_G/view?usp=sharing
A: Upload logs: Basic Settings 》 Please click Feedback to fill in the issues first. And take a
'Screenshot' of the log. Then click "submit". Please send the screenshot of the logs to the
corresponding staff and wait for the technical team to provide a solution.
Video Link:
https://drive.google.com/file/d/1121sknAKRnqvz3tjJ4Y7C2f6FrrTL4Yi/view?usp=sharing
changes with the car
Link:
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Related Manuals for Carlinkit CP2A
Summary of Contents for Carlinkit CP2A
- Page 1 Q: How to access the product background( set parameters,Background parameters update online, upload logs)? A: (For iPhone) please connect to wireless CarPlay or connect directly to the box's WIFI "WIFI name varies with the car model. It starts with VOL or Auto (password 12345678). Input 192.168.50.2 with your phone's Safari browser.
- Page 2 Q：Background parameters A：Basic infos "Car info" "Box info" "Other" A: Manage "Connected phone records" A: Settings "Auto-connect" "Media Delay" "Language" A: Advanced "Sync Mode" "Background Mode" "Knob Mode" "Video Resolution" "DPI" "Frame" "Start Delay" "GPS" "Resst" "Rollback" Q: Followed the correct steps but can't access the product background? A: Please turn your browser's Private Mode on.
- Page 3 Q ： After clicking submit log, a prompt appears on the webpage: Please turn off WiFi and use traffic for related operations/ 请 关 闭 WiFi，使用流量进行相关操作. A：1. Turn off the WLAN of your mobile phone 2. Turn on Cellular on your mobile phone 3. Please click submit again Video Link: https://drive.google.com/file/d/1kiU7g_PpnBMWtr_SCys_CmnYRwb3wMFk/view?usp=sharing Q: Why does the car screen show CarPlay when I connect to Android...
- Page 4 Q: What if the box is not responding when I plug it into the car? A ： Please confirm whether the car is equipped with wired CarPlay first. Confirm whether it is plugged into the right USB port. Please connect the box WIFI to enter to the background and click "Reset". Ignores the original car Bluetooth on your Phone.
- Page 5 Q:When I connect to CarPlay or Android Auto, there is a delay when I use the navigation? A: Please enter to the background - turn off the GPS option, or change Frame to 20. Q: Got a black screen after connecting to CarPlay or Android Auto A: Please enter to the background and turn on the Background Mode option, or adjust Frame to 20, or adjust the resolution.
- Page 6 Q: How can I change the split screen display to full screen when enter to wireless Android Auto? A: Please enter to the background and adjust the DPI, try the value range between 160-260. Q: Connected to CarPlay/Android Auto and it appears to drop and restart? A: Please enter to the background and adjust the Frame to 20.
- Page 7 Q: Can't connect to wireless Android Auto? A：Please check if your phone supports wireless Android Auto and if the wireless Android Auto option is turned on. A：Please clear Google Services cache, Android Auto cache, and then restart your phone. Clear Google Services cache Vi deo Link: https://drive.google.com/file/d/1f5sCkTXjb8w0-x3y-r32k4s9fxpTnE-m/view?usp=shar...
- Page 9 Q: Can't connect to wireless CarPlay? A: Restore network settings on your phone and restart the box.
- Page 10 Q: I need to unplug the box every time to make the box be recognized. A: Please enter to the background and adjust Start Delay to 1. Q: I can't select the lower menu with buttons when enter to wireless Android Auto? A: Please enter to the background and select knob mode to all.
- Page 11 Q: Display is not clear? A: Adjust the video bit rate in "0-20 " range depending on the resolution of the car...
- Page 12 Q: Connected to wireless Android Auto and the car screen stuck? A: Please enter to the background and adjust the resolution, change the video bit rate to 6, and change Frame to 20. Q: Play music lagging? A: Please enter to the background and adjust Media Delay to 1300.
- Page 13 Q： Hardware /WIFI /BT Error appears on the screen when I plug in the product? A: Use a USB flash stick to upgrade the firmware, please contact the technical support team to get the update file. Vi deo Link: https://drive.google.com/file/d/1Pgwkm_ttKr_8D0s-yayYHeIQ5HKIa7__/view?usp=sharing Q：Touchpad cannot be used A: Please confirm whether the original wired carplay can use the touchpad, make sure it can be used.
- Page 14 Q：After using for a period of time, the original car and the dongle lost connection, no Bluetooth and no WIFI signal. A: Please check the color of the box's indicator light , and get in touch with the technical team to get the update file for update.
- Page 15 Q：Can't automatically connect to carplay or Android Auto A: Please check whether the Bluetooth is occupied by your original car's Bluetooth. If yes, please delete your original car's Bluetooth on your phone. Please turn on "Auto Connect" on the box's UI interface settings and turn on "Auto Connection"...
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