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FAQ Help Manual
Q1. What are the steps to connect my watch to Bluetooth using the App?
A: Instructions for Activating and Setting Up Your Watch:
1. Please kindly charge this watch to activate it first.
2. Search app VeryFitPro in the app store to download this app directly. APP "VeryFitPro " is
compatible with Android 4.4 above or IOS 7.1 above, Bluetooth 4.0 above smart phones only, it is
not compatible with PC, iPad or Tablets.
3. Register an app account by using your email address.
4. Please keep in mind that you cannot connect the watch directly to your phone's Bluetooth,
even if it shows as successfully connected. You must first turn on your phone's Bluetooth and
then log in to the VeryFitPro app to connect the watch.
Please follow these steps to test the connection:
1. Make sure the watch is fully charged and close to your phone, the Bluetooth of your phone
has been turned on;
2. Please install the latest version of the"VeryFitPro ", set to trust this app, and turn on the
function that app auto-launch if you have the option when install the app. Please allow all the
requirements of the app;
3. Please turn on the GPS function on your phone if there is a reminder when pairing;
4. Enter into the page of the Device, please click "Pair Device"-"Add Device" button to search the
device, until it shows "ID115U" in this page and select the bracelet to do the connecting;
Note: Some smart phones have the access restriction, please enter into the "Permissions" of your
phone's setting, and find the application, then set it as a trusted app.
Q2. Why is my watch unable to connect or bind with the App?
A: Troubleshooting Guide: Watch Not Connecting to VeryFitPro App
1. Proximity Check: Ensure the watch is near the phone; the watch screen should light up during
connection.
2. Phone Bluetooth Issues: If phone Bluetooth malfunctions, turn it off, restart the phone, and
enable Bluetooth again.
3. Check Current Connections: On the main watch page, slide right to check Bluetooth status.
White icon indicates connected; red icon indicates not connected.
4. Update VeryFitPro App:Android users: Download the latest VeryFitPro App from Google Play;
iOS users: Download the latest version from the App Store.
5. System Compatibility: Android: Requires version 4.0 or above; iOS: Requires version 7.1 or
above.
6. Previous iOS Connection: If connected to another iOS device before, ignore Bluetooth on the
original device when reconnecting.
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Summary of Contents for BiggerFive ID115U
- Page 1 4. Enter into the page of the Device, please click "Pair Device"-”Add Device” button to search the device, until it shows "ID115U" in this page and select the bracelet to do the connecting; Note: Some smart phones have the access restriction, please enter into the "Permissions" of your phone's setting, and find the application, then set it as a trusted app.
- Page 2 7. Last Resort: If issues persist, the watch's Bluetooth module may be damaged. Q3. Why does my watch experience frequent Bluetooth disconnections with the App? A: Frequent Bluetooth Disconnections Troubleshooting: 1. Check Proximity and Obstacles: The operational range for the tracker's Bluetooth is 10 meters (33 feet).
- Page 3 inaccuracies: 1. During initial setup, ensure the watch time is correct, and provide accurate gender, age, height, and weight information. Incorrect inputs can affect the acceleration sensor algorithm, leading to inaccurate step, distance, and calorie data, which in turn impacts personal fitness tracking accuracy.
- Page 4 Set personal information for this fitness tracker after the connection. This fitness tracker can also be used separately for recording exercise data. Note: Ensure to keep the other fitness tracker away during the pairing process to avoid interference. Q8. How can I adjust the watch time? A: Connect your watch with the VeryFitPro phone app.
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