UNI B0C2H9HVH3 Frequently Asked Questions

Frequently Asked Questions
Q: Why is the product not working?
A: Normally the product should work. Please check with the following steps.
1) Check the compatible list in the product description.
2) Make sure your phone/tablet supports ethernet and USB 3.0 or later version. You can check it
on the official website of your device or contact us directly at
3) If both requirements are satisfied, connect other USB C devices to your laptop or use the
product with other laptops or PCs.
4) Please download the driver on the website below if it is still not working.
https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-
1000m-gigabit-ethernet-usb-3-0-software
5) If all steps have been done and remain not working. Please contact us at
support@uniaccessories.com.
Q: Does it require drivers?
A: No, it doesn't. Driver is not required normally.
Q: Why can't it reach 2.5 Gbps?
A: The speed depends on your internet environment, device type and the bandwidth of your router.
For 2.5 Gbps:
1) Please make sure the USB C port on your device at least supports USB 3.0.
2) The network cable should be CAT6 or above.
3) Please check your bandwidth allocation.
If you are still unsatisfied with the speed, please contact us at
and we will solve your problem within 24 hours.
support@uniaccessories.com
support@uniaccessories.com
Compatible List (incomplete list)
Samsung Note 8/ 9/ 10/ 10+/ 20/ Ultra
Samsung Galaxy S21 Ultra/ S21 + / S21 / S20 / S20+/ S20 Ultra/ S10/
S10+/ S9/ S9+/ S8/ S8+
Samsung Galaxy Tablet Tab A 10.5
Google Pixel/ Pixel 2/ Pixel 3/ Pixel 4/ Pixel 5/ Pixel 6
iPad Pro 2022/2021/2020/2018
Phones & Tablets
iPad Air 5/4
iPad mini 6
MacBook Pro 2023/2022/2021/2020
MacBook Air 2023/2022/2020/2019
MacBook 2019/2018/2017
iMac Pro 2017/2018
Surface Book 3/ Laptop 5/ Pro 9/ Go 3
Lenovo ThinkPad X1 Carbon (5th Gen)
Lenovo Yoga 720/910/920
Laptop & PC
HP Spectre X360/HP 13-V014TU
Chromebook: Google Pixelbook
Dell XPS 13"/15"/ 17"
Asus ZenBook3
System Supports Linux, macOS, Windows, iOS, Android