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Frequently Asked Questions
Q: Why is the product not working?
A: Normally the product should work. Please check with the following steps.
1) Check the compatibility list to see if your device is compatible.
2) Make sure your phone/tablet supports ethernet and is compatible with USB 3.0 or above.
You can check it on the official website of your device or contact us directly at
support@uniaccessories.com
3) If there are no problems with the above two factors, please try to connect other devices to
check if our products can be used normally.
4) If all steps have been done and remain not working. Please contact us at
support@uniaccessories.com
Q: How to use the product's fast charging port (PD)?
A: The PD port is connected to the power supply device, and the USB C port is connected to the
laptop. Effectively avoid the problem of insufficient power of the laptop during use.
Note:
1. Please use chargers and cables above 65W with PD fast charging protocol.
2. The actual power supply is related to the charger, charging cable, and device interface
protocol you use.
3. The PD port can not be used as an output power source to charge mobile phones and
tablets.
Q: Why can't it reach 1Gbps?
A: Please check the product with the following steps:
1) Please make sure the USB C port on your device is compatible with USB 3.0 or above
2) Please make sure the network cable is CAT6 or above.
3) Please check your bandwidth allocation.
4) If you cannot solve the problem. Please contact us at support@uniaccessories.com.
Compatible Devices(Incomplete List)
MacBook Pro 2023/2022/2021/2020
MacBook Air 2023/2022/2020/2019
MacBook 2019/2018/2017
iMac Pro 2017/2018
Surface Book 3/ Laptop 5/ Pro 9/ Go 3
Lenovo ThinkPad X1 Carbon (5th Gen)
Lenovo Yoga 720/910/920
Laptops & PC
HP Spectre X360/HP 13-V014TU
Chromebook: Google Pixelbook
Dell XPS 13"/15"/ 17"
Asus ZenBook3
Samsung Note 8/ 9/ 10/ 10+/ 20/ Ultra
Samsung Galaxy S21 Ultra/S21 +/S21/S20/S20+/S20 Ultra/S10/
S10+/S9/S9+/S8/S8+
Samsung Galaxy Tablet Tab A 10.5
Google Pixel/ Pixel 2/ Pixel 3/ Pixel 4/ Pixel 5/ Pixel 6
iPad Pro 2022/2021/2020/2018
iPad Air 5/4
iPad mini 6
Phones & Tablets
Nexus 5X/6P
HTC 10/U11/U12
Lumia 950/950XL
LG G5/V20
Supports Linux, macOS, Windows, iOS, Android
System
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Related Manuals for UNI UA95-23
Summary of Contents for UNI UA95-23
- Page 1 Frequently Asked Questions Compatible Devices(Incomplete List) MacBook Pro 2023/2022/2021/2020 Q: Why is the product not working? MacBook Air 2023/2022/2020/2019 A: Normally the product should work. Please check with the following steps. MacBook 2019/2018/2017 1) Check the compatibility list to see if your device is compatible. iMac Pro 2017/2018 2) Make sure your phone/tablet supports ethernet and is compatible with USB 3.0 or above.
- Page 2 A: Please be assured that it is normal for the device to heat up during the continuous transmission (X) Not suitable for USB A devices and conversion of signals. uni products are made of high-quality aluminum alloy for heat (X) Not suitable for Lightning devices dissipation, which will not cause harm to your device or the human body.
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