uaue Q23 How-To

Q1：How to solve the problem where the phone cannot connect
to the app?
A：
When the watch cannot connect to the app, please follow these steps:
1. Find the settings in the app and select "Restore Factory Settings". Then unbind the
watch and delete the Bluetooth name "Q23E" from the phone
2. Restart the watch, enter the APP interface, and reconnect the watch and phone.
After successful connection, normal use can be restored.
Q2: What should be done when the watch cannot be used and
does not record data?
A：
1. Select the "Restore Factory Settings" option on the watch;
2. Unbind the watch in the app and delete the Bluetooth name "Q23E" from the
phone"
3. After the watch is turned on, connect to the phone again through the app.
Q3: How should we solve the problem of the watch not
charging properly?
A：
Firstly, please wipe the charging port and cable contacts on the watch with alcohol
or
a damp tissue, and then try charging again.
If it still cannot be charged, please try replacing it with a new charging cable and
charging again. (To protect your charging cable, please do not use a fast charging
plug
to connect for charging.)
Q4： How to adjust the time and turn the wrist to light up the
screen on a watch?
A：
Flipping the wrist to turn on the screen requires setting in the "Keep Health" app,
selecting "More Settings" to open "Rasie first to walk screen". Then flipping the wrist
will automatically turn on the screen.