Ninja QB1004 Troubleshooting


Motor doesn't start, or blades don't rotate: Check that the plug is securely inserted into the electrical
outlet. Check that the Splash Guard, and Power Unit are securely in place.

Food is unevenly chopped: Either you are chopping too much food at one time, or the pieces are not
small enough. Try cutting the food into smaller pieces of even size, and processing smaller amounts per
batch.

Food is chopped too fine or is too watery: The food has been over-processed. Use brief pulses or process
for shorter time. Let blades stop completely between pulses.

Food collects on splash guard/safety cover or on the sides of the pitcher or bowl: You may be processing
too much food. Turn the machine off. When the blades stop rotating, remove the power head, and the
splash guard. Remove some of the food being processed.
What comes with the Master Prep

1 48 oz. Pitcher with blade set, splash guard & storage lid, 1 40 oz. bowl with blade set & storage lid, 1 16
oz. chopper with blade set, splash guard & storage lid, 1 power pod.

How many splash guards come with the Master Prep
The pitcher splash guard is to be used for both the 48 oz. pitcher and the 40 oz. bowl. The 16 oz. chopper
comes with a separate splash guard.

®
Will the Ninja Master Prep
®
The Master Prep Professional is not a juice extractor, but it will blend whole fruits and vegetables into
liquid form, you may need to add additional liquids or ice to reach the consistency you desire.

Is it OK to put the Ninja
®
Yes, all of the Ninja
recommended to use the top rack of dishwasher for the blades, lids and splash guards.

What are the pitcher, bowl and chopper made of?
BPA-Free SAN Plastic

How much do the containers hold?
The pitcher holds 48 oz./6 cups; the bowl holds 40 oz./5 cups; the chopper hold 16 oz./2 cups.

How many Watts is the Master Prep
It is 450 Watts, that operates on 120V with 60Hz of electrical power.

What is the blade speed?
®
The Ninja Master Prep
control while pulsing and blending to desired consistency.

Where can I get additional parts (blades, containers, cups, etc.) for my Ninja
Professional?
Simply visit the Parts and Accessories tab on this page to find a variety of available parts/accessories. Or
visit www.ninjakitchen.com/parts-and-accessories.
Troubleshooting
®
Professional?
®
Professional blend vegetables and fruits into drinkable liquids?
® ®
Master Prep Professional in the dishwasher?
®
Master Prep Professional parts are dishwasher-safe EXCEPT the Power Pod. It is
®
Professional?
®
Professional has a unique one speed pulsing system that allows you to have total
®
Professional?
™ ®
Master Prep