Bissell 1940A Manual

If you are experiencing Leaking, follow these steps to resolve:
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Turn off and Unplug machine
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Remove and fill water tank
o Only water is to be used in the machine
o Do not use vinegar or any other solution as it could damage the water tank
o Inspect the cap and insert for cracks or damage
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o Confirm the rubber gasket at the tip of the cap is still attached to the machine
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Check that the x-valve is working properly
o Push up on the valve over the sink to ensure water releases out of the tank
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Replace the water tank and push down securely so there are no gaps
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Has this resolved the issue?
o Yes > Great! Glad we could get you back to cleaning!
My PowerFresh® Steam Mop Hard Floor Steam Cleaner has No Power
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Unplug machine
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Check the power cord for damage
o Is the cord damaged?
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Try using an alternate outlet
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Steam Level should flash a blue light for 40 seconds before stopping
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When blue light is solid, push Steam Level button
o Once - Low setting
o Twice - Med setting
o Three times - High setting
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Is there a blue light when machine is plugged in?
o Yes > Great! Glad we could get you back to cleaning!
If damaged, a new cap should be ordered
If damaged, the cap assembly will need to be replaced
Yes > Contact Us
No > Plug machine in to a functioning outlet
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