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Microphone doesn't work / The other party can't hear any
sound, or the volume goes in and out
There are the following situations:
1. There are two buttons for volume mute and mic mute on the
sound controller, check whether the mic mute is turned on;
Solution:
When the mic mute mark is turned on, the other party cannot hear
our voice, and the red indicator light next to the button will light up.
When the volume mute is turned on, the other party voice will not
be heard, and the red indicator light next to the button will light up.
(The volume mute button cannot turn off the microphone function)
2. During the use of the headset, the microphone is far away
from the mouth, so that the other party cannot hear the user's
voice during the call;
Solution:
It is recommended to keep the boom mic with ENC roughly 2
inches (about 2 fingers) from your lips when speaking. The mic is
flexible and can be formed to contour with your jawline.
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Summary of Contents for awatrue EH05-U
- Page 1 Microphone doesn't work / The other party can't hear any sound, or the volume goes in and out There are the following situations: 1. There are two buttons for volume mute and mic mute on the sound controller, check whether the mic mute is turned on; Solution: When the mic mute mark is turned on, the other party cannot hear our voice, and the red indicator light next to the button will light up.
- Page 2 3. Two headset devices are used on the computer at the same time, and the computer sets the other headset as the default audio device, so the EH05 headset has no sound input/output; Solution: In the computer settings, find the audio settings, and find the EH05 device, select the EH05 device as the default input/output device (Please refer to Attachment 1 for detailed steps) 4.
- Page 3 Static electricity in headphones There is a sizzle in the headphone It is recommended to check whether the connection between the headset and the device is stable, and then check whether the network environment at that time is good. Or before the earphone is inserted into the device, wipe the USB interface with a clean cloth before using it.
- Page 4 There is an echo in the call Check that calls are made in a separate sealed space, the echo in the space itself is misidentified as the echo of the headphones; you can try talking in an open area to see if there is still an echo. Another possibility is that the listening function is turned on, and you can hear your own voice in the headset, mistakenly thinking it is an echo, and you can turn it off in the computer settings.
- Page 5 Attachment 1...
- Page 7 Attachment 2...
- Page 9 Here are some steps you can get your voice heard. Step 1: Open "Setting" and click "System" Step 2: Click "Sound" Step 3: Click "Sound Control Panel" Step 4: Click "Recording" Step 5: Double click on "EH05(U) Microphone" Step 6: Click "Listen" Step 7: Choose "Listen to this device"...
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