JSAUX B0CQ2KM215 Faq

Q1：Does it support reading TF and SD cards at the same time?
No, it does not support simultaneous reading of SD and TF cards.
Q2：Which SD and TF cards are compatible?
Compatible with SD, SDHC, SDXC, MMC Micro, RS MMC, as well as Micro SD, Micro
SDHC, and Micro SDXC cards.
Q3：Does the card reader support iPad Pro?
Yes, the card reader supports the iPad Pro with a USB-C port for single-card reading of
SD/TF cards.
Q4：Why is the SD card reader not working?
1. Please make sure the SD card is correctly inserted into the card reader and the
connection is secure.
2. Make sure the file system used by the SD card is compatible with your computer. In
most cases, Windows supports FAT32 and exFAT, while Mac supports FAT32, exFAT, and
HFS+.
3. Due to limitations of the Android system, the memory card must be in FAT32 format,
and other formats may not be recognized by mobile phones. Please note that the memory
card should be formatted to the FAT32 file system. Before formatting, ensure all data on
the card is backed up, as formatting will erase it. You can format the card using a
computer.
4. If your phone isn't recognizing the memory card or responding, please confirm that the
OTG (On-The-Go) function on your device is enabled or whether the USB debugging
mode is turned on. (Before using this product, please turn on the "OTG function" of the
USB mode first. If you cannot find the USB mode, please Google "how to turn on phone
USB mode").
Q5： How to read and transfer files on your iPhone 15/ iPad using the USB-C SD Card
Reader?
1. Insert the SD card into the designated slot on the SD card reader.
2. Open the 'Files' app on your device. This app is pre-installed on i-OS, so there's no
need to download third-party software.
3.Look for a folder named 'NoName' or 'Untitled'—this represents your SD card.
4. Select the files you wish to transfer from the SD card.
5. Move the desired files to your iPhone or iPad as needed.