Mochiba MKBR Frequently Asked Questions

Frequently Asked Questions:
Q: Can smart LED Bulb be used in sockets with dimmers?
A: No, this bulb is designed to be used in on/off sockets only. It is not suitable for any
dimmers.
Q: Can smart LED bulb be used in enclosed fixtures?
A: No, this bulb is not designed for fully enclosed fixtures.
Q: Can smart LED bulb be used outdoors?
A: No, this bulb is designed for indoor use only.
Q: Are these smart LED bulbs compatible with Philips Hue bridge or other smart lighting
hubs?
A: No, the smart LED bulb does not support hub connection. Hub is not necessary.
Q: Can smart LED bulb be used with a 5Ghz Wi-Fi network?
A: No, the smart LED bulb does not work with 5Ghz Wi-Fi network. It can only work with
2.4Ghz Wi-Fi network.
Q: Can smart LED bulb be connected to Alexa/Google Home directly?
A: No, the smart LED bulb can only connect to Alexa/Google Home via Smart Life app or
Tuya Smart app.
Q: Does this bulb work with iPhones and iPads?
A: Yes, you can use the Smart Life app, Amazon Alexa app, or Google Home app on your
iPhone or iPad to control the smart LED bulb.
Q: What are the minimum software/OS requirements?
A: The Smart Life app can operate with Android 4.1 and above and iOS 8.0 and above.
Q: Can I control the light when l'm not at home?
A: Yes, you can remotely control smart LED bulb via Smart Life app when you are not at
home, on condition that the smart LED bulb is not offline.
Q: How can I reset the smart LED bulb?
A: You can reset the smart LED bulb by turning it ON-OFF-ON-OFF-ON.
Q: During setup, I get a "couldn't connect" message, or nothing happens. What do l do?
A: Please reset the smart LED bulb and then go through the setup process again.