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Problem | Solution |
The app or WiFi cannot find the Smart Plug |
|
I can't find the app | Get the app from the Apple App store or Google Playstore. Your device must have iOS 9 or later or Android 6.0.1 Marshmallow or later. |
I can't turn devices on or off with the app |
|
I can't configure the Smart Plug | Press and hold for 10 seconds to reset (LED flashes green and the Smart Plug resets upon release). Use the app to reconfigure network settings. |
LED does not turn On | Make sure the LED is not deactivated in the app |
How do I do a Factory Reset | Unplug the Smart Plug, then press and hold the power button. Continue holding the button, plug the Smart Plug into an outlet, then release the button when you hear a click (about 4 seconds). The LED will be solid. |
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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