Nokia 8800 Service Manual
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Nokia Customer Care
Service Manual
RM-13/33 (Nokia 8800/8801)
Mobile Terminal
Part No: (9240218 (Issue 1))
Company Confidential
Copyright ©2005 Nokia. All Rights Reserved.

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Summary of Contents for Nokia 8800

  • Page 1 Nokia Customer Care Service Manual RM-13/33 (Nokia 8800/8801) Mobile Terminal Part No: (9240218 (Issue 1)) Company Confidential Copyright ©2005 Nokia. All Rights Reserved.
  • Page 2: Amendment Record Sheet

    RM-13/33 Nokia Customer Care Amendment Record Sheet Amendment Record Sheet Amendment No Date Inserted By Comments Original issue 05/2005 J Bryman Page ii Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 3 • 1eaa_11b for RM-33 There are no major differences between the two builds. Note: For the latest version of the parts lists, please refer to the Service bulletins. 9240218 (Issue 1) Company Confidential Page iii Copyright ©2005 Nokia. All Rights Reserved.
  • Page 4 Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
  • Page 5: Warnings And Cautions

    WCDMA networks and cause problems to 3G cellular phone communication in a wide area. • During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged. 9240218 (Issue 1) Company Confidential Page v Copyright ©2005 Nokia. All Rights Reserved.
  • Page 6: For Your Safety

    Use only approved accessories and batteries. Do not connect incompatible products. CONNECTING TO OTHER DEVICES When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. Page vi Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 7: Care And Maintenance

    All of the above suggestions apply equally to the product, battery, charger or any accessory. 9240218 (Issue 1) Company Confidential Page vii Copyright ©2005 Nokia. All Rights Reserved.
  • Page 8: Esd Protection

    ESD protection ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
  • Page 9 Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste. 9240218 (Issue 1) Company Confidential Page ix Copyright ©2005 Nokia. All Rights Reserved.
  • Page 10 While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e-mail. Please state: • Title of the Document + Issue Number/Date of publication •...
  • Page 11 RM-13/33 Nokia 8800/8801 Service Manual Structure Nokia Customer Care Nokia 8800/8801 Service Manual Structure 1 General Information 2 Parts Lists and Component Layouts 3 Phoenix Service Software Instructions 4 Service Tools and Service Concepts 5 Disassembly and Reassembly instructions 6 Baseband Troubleshooting and Tuning...
  • Page 12 RM-13/33 Nokia Customer Care Nokia 8800/8801 Service Manual Structure (This page left intentionally blank.) Page xii Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 13: General Information

    Nokia Customer Care 1 — General Information 9240218 (Issue 1) Company Confidential Page 1–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 14 RM-13/33 Nokia Customer Care General Information (This page left intentionally blank.) Page 1–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 15: Table Of Contents

    List of Tables Table 1 Power....................................1–7 Table 2 Car accessories..................................1–7 Table 3 Audio....................................1–7 Table 4 Connectivity..................................1–8 Table 5 Imaging and lifestyle..............................1–8 List of Figures Figure 1 RM-13/33 product picture............................1–5 9240218 (Issue 1) Company Confidential Page 1–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 16 RM-13/33 Nokia Customer Care General Information (This page left intentionally blank.) Page 1–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 17: Product Selection

    • Internal SVGA Camera 600x800 • Bluetooth wireless interface • Internal vibrator • Integrated hands free (IHF) speaker • Plug-in SIM (1.8 and 3.0 V) • Real time clock 9240218 (Issue 1) Company Confidential Page 1–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 18: Ui Features

    • DCT3 charger plug • Plug and play bottom accessory support Software features • ISA OS 8.0s Platform • Nokia Series 40 UI : C++ and Java MIDP 2.0 UI features Imaging • Integrated SVGA camera (0.5 megapixels) • Video player •...
  • Page 19: Accessories

    Dual headset HDD-1 Loopset LPS-3 Wireless headset HDW-2 Wireless clip-on headset HS-3W Wireless boom headset HS-4W Wired headset HS-7 Wireless headset HS-11W Wireless headset HS-12W Wired headset HS-14 9240218 (Issue 1) Company Confidential Page 1–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 20: Table 4 Connectivity

    Digital pen SU-1B Desk stand DT-8 Table 5 Imaging and lifestyle Name Type Image viewer SU-2 Image frame SU-7 Image album PD-1 Camera PT-5W SIM copy device RX-17 Page 1–8 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 21 Nokia Customer Care 2 — Parts Lists and Component Layouts 9240218 (Issue 1) Company Confidential Page 2–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 22 RM-13/33 Nokia Customer Care Parts Lists and Component Layouts (This page left intentionally blank.) Page 2–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 23: Table Of Contents

    Table 8 Changeable component parts for RM-13/33......................2–9 List of Figures Figure 2 Exploded view.................................2–5 Figure 3 Spare parts overview..............................2–6 Figure 4 RM-13/33 component layout, bottom........................2–10 Figure 5 RM-13/33 component layout, top..........................2–11 9240218 (Issue 1) Company Confidential Page 2–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 24 RM-13/33 Nokia Customer Care Parts Lists and Component Layouts (This page left intentionally blank.) Page 2–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 25: Exploded View

    RM-13/33 Parts Lists and Component Layouts Nokia Customer Care Exploded view Figure 2 Exploded view 9240218 (Issue 1) Company Confidential Page 2–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 26: Spare Parts Overview

    RM-13/33 Nokia Customer Care Parts Lists and Component Layouts Spare parts overview Figure 3 Spare parts overview Page 2–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 27: Mechanical Parts

    MAIN FLEX C-COVER ASSY I010 SPRING RIGHT I011 SPRING LEFT I012* MAGNET I013* SLIDER I014* BALL BEARING I015* C-COVER I016* THERMO TAPE I017 BOTTOM FLEX I018 BACK PLATE 9240218 (Issue 1) Company Confidential Page 2–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 28: Swap Phones

    SWAP phone for EU C (Standard) + APAC SWAP phone for EU Turkey SWAP phone for EU Russia SWAP phone for EU France SWAP phone for EU Ukraine SWAP phone for EU South Africa Page 2–8 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 29: Component Parts

    See also A3 size layouts in the Schematics chapter (Page 9–4). Note: Shielding cans may ONLY be cut open by Repair analysis technicians, and for analysis only. 9240218 (Issue 1) Company Confidential Page 2–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 30 RM-13/33 Nokia Customer Care Parts Lists and Component Layouts Component layout, build 1eaa_11a/b (RM-13/33), bottom Figure 4 RM-13/33 component layout, bottom Page 2–10 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 31 RM-13/33 Parts Lists and Component Layouts Nokia Customer Care Component layout, build 1eaa_11a/b (RM-13/33), top Figure 5 RM-13/33 component layout, top 9240218 (Issue 1) Company Confidential Page 2–11 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 32 RM-13/33 Nokia Customer Care Parts Lists and Component Layouts (This page left intentionally blank.) Page 2–12 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 33 Nokia Customer Care 3 — Phoenix Service Software Instructions 9240218 (Issue 1) Company Confidential Page 3–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 34 RM-13/33 Nokia Customer Care Phoenix Service Software Instructions (This page left intentionally blank.) Page 3–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 35 Figure 29 Finishing data package uninstallation.......................3–19 Figure 30 Login....................................3–19 Figure 31 Login, user configured.............................3–20 Figure 32 Phoenix icon................................3–20 Figure 33 Manage connections..............................3–20 Figure 34 Connections list................................3–21 Figure 35 Select mode: Manual..............................3–21 9240218 (Issue 1) Company Confidential Page 3–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 36 Figure 62 Finish JBV-1 update installation...........................3–33 Figure 63 Checking JBV-1 SW version.............................3–33 Figure 64 JBV-1 update directory window...........................3–34 Figure 65 JBV-1 SW update done.............................3–34 Figure 66 JBV-1 SW status................................3–34 Page 3–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 37: Service Software Installation

    • Administrator rights may be required to be able to install Phoenix depending on the operating system. • If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program. 9240218 (Issue 1) Company Confidential Page 3–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 38 Press the F1 key or the feature’s Help button to activate a Help file. Steps 1. Run the phoenix_service_sw_a15_2004_24_7_55.exe to start installation. Figure 7 Preparing setup Install Shield will prepare. Page 3–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 39 Phoenix Service Software Instructions Nokia Customer Care 2. Click Next in Welcome dialog to continue. Figure 8 Welcome dialogue 3. Read the disclaimer carefully. Figure 9 Disclaimer text 9240218 (Issue 1) Company Confidential Page 3–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 40 RM-13/33 Nokia Customer Care Phoenix Service Software Instructions 4. Choose destination folder. The default folder C:\ProgramFiles\Nokia\Phoenix is recommended. Figure 10 Destination folder Click Next to continue. You may choose another location by selecting Browse (not recommended). 5. Wait for the components to be copied.
  • Page 41 If the operating system used requires restarting your computer the Install Shield Wizard will tell you about it. Select Yes... to reboot the PC immediately and No... to reboot the PC manually afterwards. 9240218 (Issue 1) Company Confidential Page 3–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 42 After the reboot, components are registered and Phoenix is ready for use. Note: Phoenix does not work, if components have not been registered. Figure 15 Registering components 2 Page 3–10 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 43: Phoenix Update Installation

    • Driver versions will be checked and updated. When you update the Phoenix from old to new version (for example, a14_2004_16_4_47 to a15_2004_24_7_55), the update will take place automatically without uninstallation. 9240218 (Issue 1) Company Confidential Page 3–11 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 44: Uninstalling Phoenix

    1. Open the Windows Control Panel and choose Add/Remove Programs. 2. To uninstall Phoenix, choose Phoenix Service Software → Change/Remove → Remove . Figure 18 Remove program The progress of the uninstallation is shown. Page 3–12 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 45: Repairing Phoenix Installation

    PC when you run the repair setup. Steps 1. Open Windows Control Panel → Add/Remove Programs . 2. Select Phoenix Service Software → Change/Remove . 9240218 (Issue 1) Company Confidential Page 3–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 46: Phoenix Service Software Data Package Overview

    • Files for type label printing • Validation file for the Faultlog repair data reporting system • All product-specific configuration files for Phoenix software components Data files are stored under C:\Program Files\Nokia\Phoenix (default). Installing Phoenix data package Before you begin •...
  • Page 47 2. Click Next, and wait for the installation files to be extracted. Figure 21 Extracting files 3. Click Next to continue. Figure 22 Continue data package installation 9240218 (Issue 1) Company Confidential Page 3–15 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 48 4. Confirm location and click Next to continue. Figure 24 Data package destination folder The install shield checks where the Phoenix application is installed and the directory is shown. Click Next to continue. Page 3–16 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 49 5. Click Next to start copying the files. Figure 25 Start copying files Phone model specific files will be installed. Please wait. Figure 26 Data package installation status 9240218 (Issue 1) Company Confidential Page 3–17 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 50: Uninstalling Phoenix Data Package

    Please read all related documents carefully. Steps 1. To uninstall the data package, click OK Cancel to interrupt the uninstallation. Figure 28 Uninstalling Phoenix data package Page 3–18 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 51: Service Software Instructions

    If the user ID is already configured, choose it from the dropdown list and click OK. To add a new user or edit existing ones, click Maintain. 2. To add information for a new user, click New. 9240218 (Issue 1) Company Confidential Page 3–19 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 52: Managing Connections In Phoenix

    Figure 32 Phoenix icon 2. Choose File → Manage Connections . Figure 33 Manage connections Existing connections can be selected, edited, deleted, and new ones created by using this dialog. Page 3–20 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 53 • COM Port: Virtual COM Port used by FLS-4 Note: ALWAYS check this. Go to Windows → Control Panel → FLS Virtual Port → Configuration . Figure 36 FLS virtual port icon 9240218 (Issue 1) Company Confidential Page 3–21 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 54 When a product is found, Phoenix will load product support. Name of the loaded product support module and its version information will be shown on the bottom of the screen. Page 3–22 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 55: Installing Flash Support Files For Fps-8* And Fls-4

    SW update (Page 3–26) after installing a new phone data package. Steps 1. Start by double clicking flash_update_03_13_001.exe to begin installation. Figure 41 Flash update welcome dialog 9240218 (Issue 1) Company Confidential Page 3–23 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 56 Figure 43 Flash installation interrupted If an older version exists on your PC and it needs to be updated, click Next to continue installation. Figure 44 Continue flash update Page 3–24 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 57 RM-13/33 Phoenix Service Software Instructions Nokia Customer Care 3. It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia \Phoenix. Click Next to continue. Figure 45 Flash destination folder When installing the flash update files for the first time you may choose another location by selecting Browse.
  • Page 58: Updating Fps-8 Flash Prommer Software

    2. Choose Flashing → FPS-8 Maintenance . Figure 49 FPS-8 maintenance Note: Screen shots may be different depending on the Phoenix version used and the connected components. Page 3–26 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 59 4. Wait until you are notified that update has been successful; the procedure will take a couple of minutes. Click OK to close the FPS-8 Maintenance window. Figure 51 Prommer SW update done View after successful prommer software update: 9240218 (Issue 1) Company Confidential Page 3–27 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 60: Activating Fps-8

    Before FPS-8 can be successfully used for phone programming, it must first be activated. First fill in the FPS-8 activation request sheet in the FPS-8 sales package and follow the instructions given. Page 3–28 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 61: Deactivating Fps-8

    RM-13/33 Phoenix Service Software Instructions Nokia Customer Care When activation file is received (for example, 00000.in), copy it to the C:\ProgramFiles\Nokia\Phoenix \BoxActivation directory on your computer (this directory is created when Phoenix is installed). Steps 1. Start Phoenix Service Software.
  • Page 62: Updating Jbv-1 Docking Station Software

    Steps Run Jbv1_18_update.zip file and start software installation by double clicking Setup.exe. Note: DO NOT CONNECT THE USB CABLE/JBV-1 TO YOUR COMPUTER YET! Page 3–30 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 63 Figure 58 JBV-1 update information Accept the suggested destination folder for installing the JBV-1 SW Package, and click Next to continue. Figure 59 JBV-1 update destination folder 9240218 (Issue 1) Company Confidential Page 3–31 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 64 Select Full installation and click Next to continue. Figure 60 Select installation: Full A program folder is created and the software files are installed there. Click Next to continue. Figure 61 Select program folder Page 3–32 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 65 • If there is a previously installed JBV-1 Firmware update package (v.17 or older) on your computer, please update the JBV-1 USB driver. Please see the readme.txt file in C:\Program Files\Nokia\JBV-1 Firmware Update\JBV-1USB driver folder for instructions on how to update the JBV-1 USB Driver.
  • Page 66 First, click Refresh Status to see the current SW version and then Update Firmware to update the software. After you have updated all docking stations, close the JBV-1 Firmware Update dialog box. Page 3–34 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 67: Service Tools And Service Concepts

    Nokia Customer Care 4 — Service Tools and Service Concepts 9240218 (Issue 1) Company Confidential Page 4–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 68 RM-13/33 Nokia Customer Care Service Tools and Service Concepts (This page left intentionally blank.) Page 4–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 69 Figure 73 JBV-1 service concept...............................4–16 Figure 74 Module jig flash concept with FPS-8........................4–17 Figure 75 Module jig flash concept with FPS-10.........................4–18 Figure 76 Module jig service concept.............................4–19 9240218 (Issue 1) Company Confidential Page 4–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 70 RM-13/33 Nokia Customer Care Service Tools and Service Concepts (This page left intentionally blank.) Page 4–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 71: Service Tools

    Features include: • compatible with the JBV-1 • easy phone attachment and detachment. • reliable phone locking • switch for detecting phone • replaceable SIM interface 9240218 (Issue 1) Company Confidential Page 4–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 72: Dau-9S

    FLC-2 is used with a flash adapter to supply a controlled operating voltage. FLS-4S Flash device FLS-4S is a dongle and flash device incorporated into one package, developed specifically for POS use. Page 4–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 73 FPS-8 from the Universal Power Supply. Also included in the sales pack: • ACF-8, AC charger • CA-10 DS, Printer cable • AXS-4, D9-D9 cable 9240218 (Issue 1) Company Confidential Page 4–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 74 PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled operating voltage. Page 4–8 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 75 XCS-1 Service cable The XCS-1 service cable is used to connect FLS-4S to the POS flash adapter for supplying a controlled operating voltage and data connection. 9240218 (Issue 1) Company Confidential Page 4–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 76: Service Software Concepts

    SMA to N-Connector ca. 610mm. Attenuation for: • GSM850/900: 0.3+-0.1 dB • GSM1800/1900: 0.5+-0.1 dB • WLAN: 0.6+-0.1dB Service software concepts POS flash concept with FLS-4S Figure 67 POS flash concept Page 4–10 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 77: Pos Flash Concept With Fps-8

    AXS-4, included in FPS-8 sales pack D9 – D9 cable PKD-1 Software protection key Computer with Phoenix SSW SF-12 SRAM Module (3 pcs needed inside FPS-8) 9240218 (Issue 1) Company Confidential Page 4–11 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 78: Pos Flash Concept With Fps-10

    Power cable FPS-10 Flash prommer box AC-33 included in sales kit AC charger CA-31D included in sales kit USB cable PKD-1 Software protection key Computer with Phoenix SSW Page 4–12 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 79: Pos Flash Concept With Fps-11

    FPS-11 Flash prommer box AC adapter included in sales kit AC charger CA-31D included in sales kit USB cable PKD-1 Software protection key Computer with Phoenix SSW 9240218 (Issue 1) Company Confidential Page 4–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 80: Flash Concept With Fps-8

    Printer cable pack PKD-1 Software protection key Computer with Phoenix SSW SF-12 SRAM Module (3 pcs needed inside FPS-8) Note: More than 32MB SRAM required in FPS-8. Page 4–14 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 81: Flash Concept With Fps-10

    EM calibration including Zocus should be carried out in JBV-1 and DA-41. Note: Power to JBV-1 should be supplied from an external DC power supply, NOT A FLASH PROMMER. JBV-1 input voltage: normal +12V, maximum +16V. 9240218 (Issue 1) Company Confidential Page 4–15 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 82: Module Jig Flash Concept With Fps-8

    The following equipment is required for the AMS software update when the system module is placed in the module jig MJ-33 and connected through an FPS-8 set-up: Page 4–16 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 83: Module Jig Flash Concept With Fps-10

    The following equipment is required for the AMS SW update when the system module is placed in the module jig MJ-33 and connected through a prommer set-up: 9240218 (Issue 1) Company Confidential Page 4–17 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 84: Module Jig Service Concept

    When a prommer is used for power supply (4 V), the jumper should be set to bypass regulator. EM calibrations including Zocus are only done with JBV-1. Module jig MJ-33 does not support Zocus calibration. Page 4–18 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 85 Figure 76 Module jig service concept Item Type Description MJ-33 Module jig XRF-1 RF cable DAU-9S MBUS cable PCS-1 Power cable PKD-1 Software protection key Computer with Phoenix SSW 9240218 (Issue 1) Company Confidential Page 4–19 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 86 RM-13/33 Nokia Customer Care Service Tools and Service Concepts (This page left intentionally blank.) Page 4–20 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 87 Nokia Customer Care 5 — Disassembly and Reassembly instructions 9240218 (Issue 1) Company Confidential Page 5–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 88 RM-13/33 Nokia Customer Care Disassembly and Reassembly instructions (This page left intentionally blank.) Page 5–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 89 RM-13/33 Disassembly and Reassembly instructions Nokia Customer Care Table of Contents Disassembly instructions................................5–5 Reassembly instructions................................5–12 9240218 (Issue 1) Company Confidential Page 5–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 90 RM-13/33 Nokia Customer Care Disassembly and Reassembly instructions (This page left intentionally blank.) Page 5–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 91 Always protect the window with a plastic film. Remove the battery cover. Unscrew the 4 torx screws size 6 plus screws in the shown order. Mind the different screw lengths. 9240218 (Issue 1) Company Confidential Page 5–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 92 Remove the B-cover by shifting it carefully and as shown in the picture below. Mind the sharp contact springs. Unlock the antenna assy, beginning from the left side. Use the DC plug to remove the system connector. Ensure that no adhesive remains. Page 5–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 93 Lever out the vibra motor with a slotted screwdriver. Ensure that no adhesive remains. Once removed, the microphone cannot be used again. Unlock and remove the SIM retainer. Pull up the A-cover. Note: Mind the Flex foil components. 9240218 (Issue 1) Company Confidential Page 5–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 94 Open the first flex connector of the PWB with the SRT-6. Open the second flex connector and remove the PWB. Peel off the bottom flex carefully. Shift the slide to the end position before you continue. Page 5–8 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 95 Unscrew the 4 torx size 4 screws in the shown order. For reassembly use the reverse order and a torque of 17 Ncm. Note: For reassembly ALWAYS USE NEW SCREWS! Remove the UI cover. 9240218 (Issue 1) Company Confidential Page 5–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 96 Protect the inner side window and now bared LCD with plastic film. Carefully lever out the camera module with the SRT-6. Remove the earpiece with tweezers. Pull up the camera housing. Page 5–10 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 97 Nokia Customer Care Lever out the keymat with the SRT-6. Carefully lift up the main flex. Peel off the main flex. Release the springs from the middle pin first. 9240218 (Issue 1) Company Confidential Page 5–11 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 98 Disassembly and Reassembly instructions Release the end loop of the springs. Reassembly instructions Steps Mind the correct positioning of the springs. Place the lower spring. Then, place the upper spring. Page 5–12 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 99 4. Continue by following the disassembly instructions, but in reversed order. Note: Pay special attention to step 18 and 4. Note: For reassembly ALWAYS USE NEW SCREWS! 9240218 (Issue 1) Company Confidential Page 5–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 100 RM-13/33 Nokia Customer Care Disassembly and Reassembly instructions (This page left intentionally blank.) Page 5–14 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 101 Nokia Customer Care 6 — Baseband Troubleshooting and Tuning 9240218 (Issue 1) Company Confidential Page 6–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 102 RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning (This page left intentionally blank.) Page 6–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 103 Figure 78 Phone does not stay on or is jammed........................6–8 Figure 79 Charging failure................................6–9 Figure 80 Low battery operation time troubleshooting....................6–10 Figure 81 FM radio..................................6–11 Figure 82 SIM card failure................................6–13 9240218 (Issue 1) Company Confidential Page 6–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 104 Figure 94 Various noise problems............................6–26 Figure 95 BT audio errors................................6–27 Figure 96 Vibra errors..................................6–28 Figure 97 Bluetooth troubleshooting............................6–29 Figure 98 Select energy management calibration......................6–30 Figure 99 Energy management calibration..........................6–31 Page 6–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 105: Introduction To Baseband Troubleshooting

    KEYBOARD STUCK TEST LPRF IF TEST FLASH CHECKSUM TEST CAMERA IF TEST EXT RAM DATA BUS TEST EXT RAM ADDR BUS TEST NAND FLASH ID TEST BT WAKEUP TEST 9240218 (Issue 1) Company Confidential Page 6–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 106: Power And Charging Troubleshooting

    3.9 VDC. UEMEK will prevent any functionality at battery/supply levels below 2.9 VDC and the software will shut the phone down at 3.1 VDC. Page 6–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 107: Phone Does Not Stay On Or Is Jammed

    If the MCU does not service the watchdog register within the UEMEK, the operations watchdog will run out after approximately 32 seconds. It is not possible to measure this service routine. 9240218 (Issue 1) Company Confidential Page 6–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 108 RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Figure 78 Phone does not stay on or is jammed Page 6–8 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 109: Charging Failure

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care Charging failure Figure 79 Charging failure 9240218 (Issue 1) Company Confidential Page 6–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 110: Low Battery Operation Time

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Low battery operation time Figure 80 Low battery operation time troubleshooting Page 6–10 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 111: Interface Troubleshooting

    Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to measure quantitatively, and the difference between a good and a bad picture can be small. Some training or experience may be needed to detect what is actually wrong.
  • Page 112: Taking And Evaluating Test Pictures

    • The image may be blurred, though it does not show in the viewfinder • Analyse the picture from your PC monitor, full colour setting is recommended • If possible, compare with a picture of the same motive taken with a similar Nokia device Camera troubleshooting...
  • Page 113: Flash Programming Troubleshooting

    The most common error information messages are: • Phone does not set Flashbus TXD line high after VCC is switched on • External RAM test failed 9240218 (Issue 1) Company Confidential Page 6–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 114: User Interface Troubleshooting

    (Runtime tests). The following Start-up tests are performed during power up: UEM CBUS IF TEST SLEEP X LOOP TEST AUX DA LOOP TEST EAR DATA LOOP TEST TX IDP LOOP TEST Page 6–14 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 115: Power Key Failure

    2 Replace either antenna or PWB. UI module keys troubleshooting If the UI module keys are not working, do the following: 1 Check/replace UI-flex 2 Check baseband (if LED) 3 Replace PWB 9240218 (Issue 1) Company Confidential Page 6–15 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 116: Audio Troubleshooting

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Audio troubleshooting Uplink or downlink failure Figure 84 Uplink or downlink failure Page 6–16 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 117: Uplink Missing Audio Signal

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care Uplink missing audio signal Figure 85 Uplink missing audio signal 9240218 (Issue 1) Company Confidential Page 6–17 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 118: Uplink Weak Audio Signal

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Uplink weak audio signal Figure 86 Uplink weak audio signal Page 6–18 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 119: Uplink Distorted Audio Signal

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care Uplink distorted audio signal Figure 87 Uplink distorted audio signal 9240218 (Issue 1) Company Confidential Page 6–19 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 120: Uplink Tdma Noice

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Uplink TDMA noice Figure 88 Uplink TDMA noice Page 6–20 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 121: Downlink Missing Audio Signal

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care Downlink missing audio signal Figure 89 Downlink missing audio signal 9240218 (Issue 1) Company Confidential Page 6–21 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 122: Downlink Weak Audio Signal

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Downlink weak audio signal Figure 90 Downlink weak audio signal Page 6–22 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 123: Downlink Distorted Audio Signal

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care Downlink distorted audio signal Figure 91 Downlink distorted audio signal 9240218 (Issue 1) Company Confidential Page 6–23 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 124: Downlink Noise In Audio Signal

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Downlink noise in audio signal Figure 92 Downlink noise in audio signal Page 6–24 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 125: Downlink Tdma Noise

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care Downlink TDMA noise Figure 93 Downlink TDMA noise 9240218 (Issue 1) Company Confidential Page 6–25 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 126: Various Noise Problems

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Various noise problems Figure 94 Various noise problems Page 6–26 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 127: Bt Audio Errors

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care BT audio errors Figure 95 BT audio errors 9240218 (Issue 1) Company Confidential Page 6–27 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 128: Vibra Errors

    RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning Vibra errors Figure 96 Vibra errors Page 6–28 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 129: Connections Troubleshooting

    RM-13/33 Baseband Troubleshooting and Tuning Nokia Customer Care Connections troubleshooting Bluetooth troubleshooting Figure 97 Bluetooth troubleshooting 9240218 (Issue 1) Company Confidential Page 6–29 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 130: Baseband Tuning

    Select “Read from phone” to show the current values in the phone memory, and then check that the communication with the phone works. 2. Select “Calibrate” to run selected calibrations.. Page 6–30 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 131 4. If values are within limits, select "Save to phone". Note: Only values of checked tunings (Battery size, Battery temperature etc.) will be saved. 5. Close the Energy Management Calibration window to end calibration. 9240218 (Issue 1) Company Confidential Page 6–31 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 132 RM-13/33 Nokia Customer Care Baseband Troubleshooting and Tuning (This page left intentionally blank.) Page 6–32 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 133: Rf Troubleshooting And Tuning

    Nokia Customer Care 7 — RF Troubleshooting and Tuning 9240218 (Issue 1) Company Confidential Page 7–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 134 RM-13/33 Nokia Customer Care RF Troubleshooting and Tuning (This page left intentionally blank.) Page 7–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 135 Figure 114 Troubleshooting TX 900 GMSK, part 2......................7–28 Figure 115 Troubleshooting TX 1800/1900, part 1......................7–29 Figure 116 Troubleshooting TX 1800/1900 GMSK, part 2....................7–30 Figure 117 N500 Helgo................................7–31 9240218 (Issue 1) Company Confidential Page 7–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 136 RM-13/33 Nokia Customer Care RF Troubleshooting and Tuning Figure 118 Synthesizer................................7–32 Page 7–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 137: Introduction To Rf Troubleshooting

    6 Use a test SIM card, set to normal mode and use a GSM tester with antenna or RF coupler. Measure basic RF parameters in call mode. If “fail”, replace antenna assy. 9240218 (Issue 1) Company Confidential Page 7–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 138: Auto Tuning

    For this reason, the calibration is done only once, not separately for 3 bands. This tuning doesn’t require RF input from an external signal generator. Steps 1. Select Tuning → RX Channel Select Filter Calibration Page 7–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 139: Rx Calibration

    Note: Always calibrate band 850/900 first. RX calibration requires an external signal generator. Steps 1. Select Tuning → RX calibration 9240218 (Issue 1) Company Confidential Page 7–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 140 Check Load from phone and Save to phone. iii Press Start Initial data will be loaded from the phone and calibration starts. The following banner pops up: Page 7–8 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 141 Press OK vi Press “Save & Continue” Figure 103 RX calibration values (Example) Results Calibration data will be stored to the phone. Next action Continue to next band. 9240218 (Issue 1) Company Confidential Page 7–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 142: Rx Band Filter Response Compensation (Gsm)

    From the Tuning menu, choose GSM -> Rx Band Filter Response Compensation. Check “Manual” and “Load from Phone” check boxes. Clear “Save to Phone” check box Click Start. Page 7–10 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 143 Connect signal generator to the phone and set frequency and amplitude as instructed in the "RX Band Filter Response Compensation for EGSM900" popup window. To perform tuning, click OK. 9240218 (Issue 1) Company Confidential Page 7–11 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 144 Ch. 586 / 1945.06771 MHz Ch. 661 / 1960.06771 MHz Ch. 736 / 1975.06771 MHz Ch. 794 / 1986.66771 MHz Ch. 810 / 1989.86771 MHz Ch. 835 / 1994.86771 MHz Page 7–12 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 145: Tx Manual Tuning

    TX power level tuning has to be performed on all GSM bands. Steps Connect the phone to a spectrum analyzer. From the drop down menus, set "Operating mode" to Local, "System mode" to GSM, and select band. 9240218 (Issue 1) Company Confidential Page 7–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 146 + module jig attenuation Reference level 33 dBm A power meter with a peak power detector can be also used. Remember to take the attenuations in the account! Page 7–14 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 147 RM-13/33 RF Troubleshooting and Tuning Nokia Customer Care Click Start . 9240218 (Issue 1) Company Confidential Page 7–15 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 148 Target dBm Power level Target dBm 29.5 (30.5 for RM-33 32.5 GSM1900) Base Base EDGE 850/900 1800/1900 Power level Target dBm Power level Target dBm 26.5 25.5 Page 7–16 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 149 PL0 coefficient 0.45 0.51 PL11 coefficient 0.219 PL15 coefficient 0.12 0.185 GSM1800 EDGE on PL2 coefficient 0.35 0.394 PL11 coefficient 0.23 PL15 coefficient 0.12 0.194 GSM1900 EDGE off 9240218 (Issue 1) Company Confidential Page 7–17 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 150: Tuning Tx/Iq

    Frequency span 300kHz 300kHz 300kHz Resolution Bandwidth 3kHz 3kHz 3kHz Video Bandwidth 3kHz 3kHz 3kHz Sweep Time 3 sec 3 sec 3 sec Trace Type Clear/Write Clear/Write Clear/Write Page 7–18 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 151 Marker 2 897.4MHz 1747.8MHz 1880MHz Marker 3 897.46771MHz 1747.86771MHz 1880.06771MHz 2. Open the following two windows in Phoenix: select Testing → RF Controls Figure 105 RF controls 9240218 (Issue 1) Company Confidential Page 7–19 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 152 RF Troubleshooting and Tuning ii select Tuning → TX IQ Tuning . Figure 106 Tx IQ tuning After opening the two windows, Phoenix should look like this: Page 7–20 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 153 4. Start IQ tuning by pressing Start button in the TX IQ Tuning window. The purpose of this tuning is to reduce the frequency components at marker 2 (carrier leakage) and marker 3 (+67kHz/upper sideband) as much as possible. 9240218 (Issue 1) Company Confidential Page 7–21 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 154 Now, marker 3 should also be at least 40dB below marker 1. At this point, the spectrum analyzer screen should look similar to that of the figure below. Page 7–22 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 155 Now, using the spectrum analyzer settings listed in Table “Spectrum analyzer settings” and the RF control settings listed in Table “RF Control window settings”, follow exactly the same procedure to perform IQ tuning in the remaining bands. 9240218 (Issue 1) Company Confidential Page 7–23 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 156: Rx Troubleshooting

    RM-13/33 Nokia Customer Care RF Troubleshooting and Tuning RX troubleshooting RX 900 Figure 110 RX 900 Page 7–24 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 157 RM-13/33 RF Troubleshooting and Tuning Nokia Customer Care RX 1800 Figure 111 RX 1800 9240218 (Issue 1) Company Confidential Page 7–25 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 158 RM-13/33 Nokia Customer Care RF Troubleshooting and Tuning RX 1900 Figure 112 RX 1900 Page 7–26 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 159: Tx Troubleshooting

    RM-13/33 RF Troubleshooting and Tuning Nokia Customer Care TX troubleshooting TX 900 GMSK troubleshooting Figure 113 Troubleshooting TX 900 GMSK, part 1 9240218 (Issue 1) Company Confidential Page 7–27 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 160 RM-13/33 Nokia Customer Care RF Troubleshooting and Tuning Figure 114 Troubleshooting TX 900 GMSK, part 2 Page 7–28 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 161: Tx 1800/1900 Troubleshooting

    RM-13/33 RF Troubleshooting and Tuning Nokia Customer Care TX 1800/1900 troubleshooting Figure 115 Troubleshooting TX 1800/1900, part 1 9240218 (Issue 1) Company Confidential Page 7–29 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 162 RM-13/33 Nokia Customer Care RF Troubleshooting and Tuning Figure 116 Troubleshooting TX 1800/1900 GMSK, part 2 Page 7–30 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 163: Rf Engine Troubleshooting

    RM-13/33 RF Troubleshooting and Tuning Nokia Customer Care RF engine troubleshooting N500 Helgo Figure 117 N500 Helgo 9240218 (Issue 1) Company Confidential Page 7–31 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 164: Synthesizer

    RM-13/33 Nokia Customer Care RF Troubleshooting and Tuning Synthesizer Figure 118 Synthesizer Page 7–32 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 165: System Module Description

    Nokia Customer Care 8 — System Module Description 9240218 (Issue 1) Company Confidential Page 8–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 166 RM-13/33 Nokia Customer Care System Module Description (This page left intentionally blank.) Page 8–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 167 Figure 124 Battery connector with pogo pins........................8–10 Figure 125 FM radio module interface to engine.......................8–11 Figure 126 Tiku/UEMEK SIM interface connections......................8–12 Figure 127 System connector inputs and pads........................8–13 9240218 (Issue 1) Company Confidential Page 8–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 168 RM-13/33 Nokia Customer Care System Module Description Figure 128 Display unit connections............................8–14 Figure 129 Led driver block...............................8–16 Figure 130 Audio block diagram..............................8–17 Figure 131 Bluetooth engine interface..........................8–19 Page 8–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 169: Phone Description

    Slide switch magnet Samsung SH248CSP FM radio IC Philips TEA5761UK Earpiece SonionKirk LTR711A 13.0mm Bluetooth BC3-ROM IHF Speaker Pioneer Microphone Matsushita Boomer National Semiconductor LM4667 (Class D) Vibra Matsushita 9240218 (Issue 1) Company Confidential Page 8–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 170 Figure 119 PWB layout overview, bottom side Figure 120 PWB layout overview, top side Note: Shieldning cans must ONLY be removed by Repair analysis technicians, and for analysis only. Page 8–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 171: Engine

    System Module Description Nokia Customer Care System block diagram Figure 121 System block diagram Engine Engine modules The engine contains • RF ASICs (Application specific integrated circuits) 9240218 (Issue 1) Company Confidential Page 8–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 172: Rf Engine

    • Traffic controller for memory interface (dct4 flash/sram, sdram) • General purpose USARTs • SIM card interface • I2C interface • GSM coder • Interface control for: keyboard, LCD, Camera, audio and UEMEK Page 8–8 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 173: Energy Management (Uem)

    1 No supply 2 Backup 3 Power off 4 Reset 5 Power on 6 Sleep 9240218 (Issue 1) Company Confidential Page 8–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 174: Battery And Charging

    Battery endurance (Page 8–19). This device uses a BL-5X battery. The battery pack is special designed and differs from most Nokia phones. The BSI terminal is removed due to size limitation and the GND and VBAT is interchanged. The BSI resistor is placed on the PWB, as only one battery capacity is supported.
  • Page 175: Camera

    The interface in the UEMEK contains power up/down, port gating, card detect, data receiving, ATR-counter, registers and level shifting buffers logic. The data communication between the SIM card and the phone is asynchronous half duplex. 9240218 (Issue 1) Company Confidential Page 8–11 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 176: Flash

    • Pads for 2-wire charging in cradles • Audio • 2-wire fully differiental mono audio • 2-wire differiental microphone input • Detection/controlling • HeadInt passive brake switch Page 8–12 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 177: User Interface

    A 24-pin connector provides the interface between the display unit and the PWB (connected through the UI- flex). Internally, the Tiku display interface has interfaces with the VIAbus and the secondary DMA controller. 9240218 (Issue 1) Company Confidential Page 8–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 178: Keyboard

    Separate controllines (Special keys) for Navi_Up, Navi_Down and GPIO 6 Navi_Select. Navi_Left and Right Navi_Right are connected to the keyboard matrix Down GPIO 7 Select GPIO 13 Page 8–14 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 179: Led And Driver

    PWB, display LEDs in the display, and keyboard LEDs on the UI flex. Varistors are placed parallel to the keyboard LEDs to protect them from electrostatic discharge. The feedback is calculated so that constant current will pass through the display LEDs. 9240218 (Issue 1) Company Confidential Page 8–15 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 180: Slide Switch

    The audio concept includes an earpiece, a microphone, and a bottom connector for headset and integrated handsfree (IHF). Audio is based on Tiku, UEMEK and a discrete amplifier for the handsfree speaker, the boomer. Page 8–16 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 181 The button vibra is a new concept vibra. The rated voltage is 3.2 volt and it needs a sweep frequency (140 to155 Hz, 5Hz at 20ms steps) to reach the resonance frequency. 9240218 (Issue 1) Company Confidential Page 8–17 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 182: Connections

    The Bluetooth module is provided with power from an external LDO (Low drop out) regulator. This is enabled by PURX, which is an internal UEMEK reset signal. This signal is high whenever the phone is powered on. Page 8–18 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 183: Technical Specifications

    Variation in operation times will occur depending on SIM card, network settings and usage. Talk time is increased by up to 30% if half rate is active, and reduced by 5% if enhanced full rate is active. 9240218 (Issue 1) Company Confidential Page 8–19 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 184: Environmental Conditions

    ADC settings in the SW might shutdown the phone above this value. b. During fast charging of an empty battery, this voltage might exceed this value. Voltages between 4.20 and 4.60 might appear for a short while. Page 8–20 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 185: Main Rf Characteristics

    GSM850: 45 MHz EGSM900: 45 MHz GSM1800: 95 MHz GSM1900: 80 MHz Channel spacing 200 kHz Number of RF channels GSM850: 124 EGSM900: 174 GSM1800: 374 GSM1900: 300 9240218 (Issue 1) Company Confidential Page 8–21 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 186 Gain control range min. 30 dB Phase error (RMS/peak), GMSK 5 deg./20 deg. peak EVM (RMS/peak), 8-PSK 10%/30% Table 23 Receiver characteristics Item Values Type Direct conversion, Linear, FDMA/TDMA Page 8–22 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 187 25 dB GSM850/EGSM900 30 dB GSM1800/GSM1900 Usable input dynamic range -102... -10 dBm RSSI dynamic range -110... -48 dBm Compensated gain variation in receiving +/- 1.0 dB band 9240218 (Issue 1) Company Confidential Page 8–23 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 188 RM-13/33 Nokia Customer Care System Module Description (This page left intentionally blank.) Page 8–24 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 189 Nokia Customer Care 9 — Schematics 9240218 (Issue 1) Company Confidential Page 9–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 190 RM-13/33 Nokia Customer Care Schematics (This page left intentionally blank.) Page 9–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 191 Figure 158 RM-13/33 FM radio, v. 0.0, ed. 31 ........................9–27 Figure 159 RM-13/33 Component layout 1eaa_11a/b, top side ...................9–28 Figure 160 RM-13/33 Component layout 1eaa_11a/b, bottom side ................9–29 9240218 (Issue 1) Company Confidential Page 9–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 192 RM-13/33 Schematics Nokia Customer Care Schematics Audio Figure 132 RM-13/33 Audio, v. 2.0, ed. 287 9240218 (Issue 1) Company Confidential Page 9–4 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 193 RM-13/33 Schematics Nokia Customer Care Bluetooth Figure 133 RM-13/33 Bluetooth, ed. 113 9240218 (Issue 1) Company Confidential Page 9–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 194 RM-13/33 Schematics Nokia Customer Care Top level Figure 134 RM-13/33 Top level, ed. 443 9240218 (Issue 1) Company Confidential Page 9–6 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 195 RM-13/33 Schematics Nokia Customer Care RF top level Figure 135 RM-13/33 RF top level, ed. 224 9240218 (Issue 1) Company Confidential Page 9–7 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 196 RM-13/33 Schematics Nokia Customer Care RX front end and antenna switch Figure 136 RM-13/33 RX front end and antenna switch, ed. 182 9240218 (Issue 1) Company Confidential Page 9–8 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 197 RM-13/33 Schematics Nokia Customer Care Helgo (RF ASIC) Figure 137 RM-13/33 Helgo, ed. 227 9240218 (Issue 1) Company Confidential Page 9–9 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 198 RM-13/33 Schematics Nokia Customer Care Power amplifier and detection Figure 138 RM-13/33 Power amplifier and power detection, ed. 161 9240218 (Issue 1) Company Confidential Page 9–10 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 199 RM-13/33 Schematics Nokia Customer Care Baseband engine Figure 139 RM-13/33 BB engine, v. 0.0, ed. 3 9240218 (Issue 1) Company Confidential Page 9–11 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 200 RM-13/33 Schematics Nokia Customer Care RF-baseband interface Figure 140 RM-13/33 RF-BB interface, v. 1.3, ed. 3 9240218 (Issue 1) Company Confidential Page 9–12 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 201 RM-13/33 Schematics Nokia Customer Care Energy management (UEM) Figure 141 RM-13/33 UEMEK power management, v. 1.0, ed. 3 9240218 (Issue 1) Company Confidential Page 9–13 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 202 RM-13/33 Schematics Nokia Customer Care Light filtering Figure 142 RM-13/33 Light filtering, v. 1.0, ed. 3 9240218 (Issue 1) Company Confidential Page 9–14 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 203 Figure 143 RM-13/33 DC_DC for Tiku and VIO, v. 1.7, ed. 3 MultiGND and connections Figure 144 RM-13/33 MultiGND connecting AGNDs & IRGND to global GND, v. 0.0, ed. 3 9240218 (Issue 1) Company Confidential Page 9–15 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 204 RM-13/33 Schematics Nokia Customer Care Flash memory Figure 145 RM-13/33 Flash memory 128 Mbit, v. 2.0, ed. 3 9240218 (Issue 1) Company Confidential Page 9–16 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 205 RM-13/33 Schematics Nokia Customer Care TikuEDGE Figure 146 RM-13/33 TikuEDGE part of uBB engine, v. 1, ed. 3 9240218 (Issue 1) Company Confidential Page 9–17 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 206 RM-13/33 Schematics Nokia Customer Care GENIO and GPIO Figure 147 RM-13/33 GENIO & GPIO connection block, v. 0.0, ed. 3 9240218 (Issue 1) Company Confidential Page 9–18 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 207 RM-13/33 Schematics Nokia Customer Care SYS_OUT Figure 148 RM-13/33 SYS_OUT top level, v. 2.0, ed. 329 9240218 (Issue 1) Company Confidential Page 9–19 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 208 Nokia Customer Care SIM reader Figure 149 RM-13/33 SIM reader, v. 2.0, ed. 143 MultiGND symbol bypass Figure 150 RM-13/33 MultiGND symbol bypass, v. 0.0, ed. 28 9240218 (Issue 1) Company Confidential Page 9–20 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 209 Nokia Customer Care System connector Figure 151 RM-13/33 System connector, v. 3.3, ed. 327 Zocus (current measurement) Figure 152 RM-13/33 Zocus current measurement, v. 2.1, ed. 99 9240218 (Issue 1) Company Confidential Page 9–21 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 210 RM-13/33 Schematics Nokia Customer Care UI components Figure 153 RM-33 UI components, v. 2.3, ed. 534 9240218 (Issue 1) Company Confidential Page 9–22 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 211 RM-13/33 Schematics Nokia Customer Care FM interface (RM-33) Figure 154 RM-33 FM interface, v. 0.0, ed. 124 9240218 (Issue 1) Company Confidential Page 9–23 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 212 RM-13/33 Schematics Nokia Customer Care FM interface (RM-13) Figure 155 RM-13 FM interface, v. 0.0, ed. 128 9240218 (Issue 1) Company Confidential Page 9–24 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 213 RM-13/33 Schematics Nokia Customer Care CBus Figure 156 RM-13/33 CBus, v. 0.0, ed. 64 9240218 (Issue 1) Company Confidential Page 9–25 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 214 RM-13/33 Schematics Nokia Customer Care Differential stereo Figure 157 RM-13/33 Differential stereo, v. 0.0, ed. 71 9240218 (Issue 1) Company Confidential Page 9–26 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 215 RM-13/33 Schematics Nokia Customer Care FM radio Figure 158 RM-13/33 FM radio, v. 0.0, ed. 31 9240218 (Issue 1) Company Confidential Page 9–27 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 216 RM-13/33 Schematics Nokia Customer Care Component layout, top side Figure 159 RM-13/33 Component layout 1eaa_11a/b, top side 9240218 (Issue 1) Company Confidential Page 9–28 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 217 RM-13/33 Schematics Nokia Customer Care Component layout bottom side Figure 160 RM-13/33 Component layout 1eaa_11a/b, bottom side 9240218 (Issue 1) Company Confidential Page 9–29 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 218 RM-13/33 Schematics Nokia Customer Care 9240218 (Issue 1) Company Confidential Page 9–30 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 219 Nokia Customer Care Glossary 9240218 (Issue 1) Company Confidential Page Glossary–1 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 220 RM-13/33 Nokia Customer Care Glossary of terms (This page left intentionally blank.) Page Glossary–2 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 221 D/A-converter Digital-to-analouge converter Digital-to-analouge converter Digital Battery Interface DBus DSP controlled serial bus connected between UPP_WD2 and Helgo DCT-4 Digital Core Technology Direct memory access Data Package 9240218 (Issue 1) Company Confidential Page Glossary–3 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 222 Integrated hands free IMEI International Mobile Equipment Identity Infrared IrDA Infrared Data Associasion Intelligent software architecture JPEG/JPG Joint Photographic Experts Group Liquid Crystal Display Low Drop Out Light-emitting diode Page Glossary–4 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.
  • Page 223 Serial control Bus For RF Right Soft Key RS-MMC Reduced size Multi Media Card RSSI Receiving signal strength indicator Reset Switch Real Time Clock (provides date and time) Radio Receiver 9240218 (Issue 1) Company Confidential Page Glossary–5 Copyright ©2005 Nokia. All Rights Reserved.
  • Page 224 Peak-to-peak voltage VSIM SIM voltage Wireless application protocol Watchdog XHTML Extensible hypertext markup language Zocus Current sensor, (used to monitor the current flow to and from the battery) Page Glossary–6 Company Confidential 9240218 (Issue 1) Copyright ©2005 Nokia. All Rights Reserved.

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