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HUAWEI G610_U15 Smartphone FAQs
Issue
01
Date
2013-07-17
INTERNAL
Huawei Device Co., Ltd.

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Summary of Contents for Huawei G610 U15

  • Page 1 HUAWEI G610_U15 Smartphone FAQs Issue Date 2013-07-17 INTERNAL Huawei Device Co., Ltd.
  • Page 2: Table Of Contents

    1.9.2 I cannot send or receive multimedia messages, why? How can I solve this problem? ..........15 1.9.3 Is there any restriction on the size, format, or resolution of the file to be attached to a multimedia message? ..15 Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 3 1.19 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback? ..... 37 1.20 What line order does the headset use? ........................37 1.21 Pre-installed applications and versions ........................37 Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 4 2.8.6 How do I set my browser's home page? ........................71 2.8.7 How do I save a web page for offline reading? ....................... 72 2.8.8 How do I configure network settings? ........................72 Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 5 2.16.1 How do I update the weather? ..........................89 2.16.2 How do I manage cities displayed in the Weather application? ................90 2.17 Developer options ..............................91 Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 6 3.13 How are the phone ROM and RAM allocated? ...................... 100 3.14 How do I check the available space in my phone storage and microSD card? ............101 Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 7: Basics

    1 Basics Basics 1.1 Color schemes Black and white. 1.2 Selling points  Android 4.2 (Jelly Bean) operating system and Huawei Emotion UI  Quad core, 1.2 GHz high-speed processor  5.0-inch capacitive touchscreen  3G and Wi-Fi high-speed Internet access, and portable Wi-Fi hotspot ...
  • Page 8: Keys

    Touch this key to return to the home screen.  Touch and hold this key to display the list of recently used applications. Touch this key to display an option menu. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 9: Installation

    HUAWEI G610_U20 智能手机 FAQ 1 Basics 1.4 Installation 1.4.1 Opening the battery cover 1.4.2 Installing the SIM cards 1.4.3 Installing a microSD card Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 10: Installing The Battery

    HUAWEI G610_U20 智能手机 FAQ 1 Basics 1.4.4 Installing the battery 1.5 Home screen Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 11: How Do I Add Or Delete A Home Screen

    Widgets to add widgets to or delete widgets from your home screen, Thumbnails to add or delete home screens, or Transitions to select a home screen transition effect. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 12: How Do I Manage The Applications And Widgets On The Home Screen

    Touch and hold an application or widget until your phone vibrates. You will then be able to drag the application or widget to move or uninstall it. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 13: Contacts

    Edit to display the contact editing screen. Touch the contact photo area then Take photo or Choose photo from Gallery, as shown in the following figure. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 14: How Do I Import Contacts From Or Export Contacts To A Sim Card

    (for example, Iusacell as shown in the following figure) then Phone to display your SIM card contacts. Select the contacts you want to import, and touch OK. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 15 Go to Contacts. Touch the menu key then Import/export. From the displayed screen, choose Phone then Iusacell to display your phone contacts. Select the contacts you want to export, and touch OK. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 16 HUAWEI G610_U20 智能手机 FAQ 1 Basics Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 17: How Many Contacts Does My Phone Support

    Touch the groups tab, select the desired group, and touch the menu key then Edit to display the group editing screen. Touch and add a contact to the group. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 18 HUAWEI G610_U20 智能手机 FAQ 1 Basics Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 19: How Do I Manage The Contacts

    1.7.5 How do I set the SMS center number? Go to Messaging and touch the menu key. From the displayed option menu, touch Settings > Text Message (SMS) > Service center. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 20: Calls

    Touch the menu key then Add subject. The message then changes to a multimedia message. Touch to attach pictures, audio clips, or videos to the message. Touch Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 21: I Cannot Send Or Receive Multimedia Messages, Why? How Can I Solve This Problem

    1.10.1 How are my songs sorted? Artists: Sorts songs by artist. Albums: Sorts songs by album. All songs: Sorts all songs by name. Playlists: Contains the playlists you have created. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 22: How Do I Create A Playlist

    Go to Music and touch Playlists then Create new playlist. Name the playlist and touch Save. In the displayed dialog box, touch OK. Select the songs you want to add to the playlist, and touch ADD. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 23: What Playing Modes Does My Phone Support

    1.11 Camera 1.11.1 If my phone has no microSD card installed, can I take pictures or shoot videos? Yes. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 24: My Phone Cannot Open Some Pictures Or Videos. Why

    Touch Camera > Settings > Preferred save location, as shown in the following figure. Choose SD card or Internal storage, as shown in the following figure. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 25: How Do I Edit A Photo Or Video Or Add A Photo Frame

     To edit a photo, touch the menu key. You will then be able to rotate, crop, or edit the photo, as shown in the following figure. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 26: Does My Phone Support Hd Videos

    1.11.8 What video formats and resolutions does my phone support?  Videos are saved in .3gp format.  The following video resolutions are supported: Rear camera: HD (1280x720), VGA (640x480), and MMS (176x144) Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 27 HUAWEI G610_U20 智能手机 FAQ 1 Basics Front camera: VGA (640x480) and MMS (176x144) Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 28: What Picture Formats And Resolutions Does My Phone Support

     The following picture resolutions are supported: Rear camera: 5M (2560x1920), 3.7M (2560x1440), 3.2M (2048x1536), 0.9M (1280x720), and 0.3M (640x480) Front camera: 0.3M (640x480) and 0.1M (320x240) Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 29: Streaming Media

    Audio encoding: AAC and AMR-NB/WB − File formats: 3GP and MP4 − Maximum encoding rate: 4 Mbit/s  The network connection is unstable.  The phone's available memory is insufficient. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 30: What May Cause Poor Quality Of Online Streaming Media Played On My Phone

    1.13.2 How do I send data using Bluetooth? To share an audio clip, a picture, or a video, touch and hold the file in Music or Gallery, and touch Share then Bluetooth. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 31 To share a website, open your browser, access the website, and touch the menu key. From the displayed option menu, choose Share page. In the displayed dialog box, touch Bluetooth. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 32: My Phone Cannot Be Discovered By Other Bluetooth Devices. Why

    1.13.3 My phone cannot be discovered by other Bluetooth devices. Why?  Bluetooth has been turned off on your phone. Go to Settings. Under WIRELESS & NETWORKS, turn on Bluetooth. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 33: What Is The Bluetooth Working Range

    The Bluetooth is turned on, but your phone is not set to be visible to all devices. Go to Settings. Under WIRELESS & NETWORKS, touch Bluetooth. On the Bluetooth screen, touch your device name (for example, HUAWEI G610-U20 in the following figure), set your device to be visible to all nearby Bluetooth devices.
  • Page 34: Can My Computer Use My Phone's Data Connection Through Bluetooth? Can I Play Games With Other Devices Using Bluetooth

    Your phone supports the Personal Area Network (PAN) Profile, so other devices can share your phone's data connection. To use this function, go to Settings. Under WIRELESS & NETWORKS, touch More. Touch Tethering & portable hotspot. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 35 HUAWEI G610_U20 智能手机 FAQ 1 Basics Select Bluetooth tethering. Other Bluetooth-capable devices can then connect to your phone using Bluetooth and use your phone's data connection. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 36 Start the game. The following section uses a naval battle shooting game as an example. On the Bluetooth screen, search for available devices and touch the desired Bluetooth-capable device, for example HUAWEI G700-U20 in the following figure. Touch Pair. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright ©...
  • Page 37 HUAWEI G610_U20 智能手机 FAQ 1 Basics On your phone, open the game. Under Bluetooth, touch CREAT. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 38 HUAWEI G610_U20 智能手机 FAQ 1 Basics On the peer device, open the game. Under Bluetooth, touch JOIN. On the peer device, select HUAWEI G610-U20 (your device name) to connect to the game. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 39: Gps Navigation

    If the data service is enabled, you can go to GPS settings and turn on A-GPS to speed up the time-to-first-fix (TTFF). You can also change the A-GPS server as follows: Go to Settings. Touch Location services > GPS satellites. Select A-GPS. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 40 If the data service is enabled, you can turn on GPS EPO assistance and configure EPO settings by downloading assistance data or setting the phone to automatically download assistance data. This will also speed up the TTFF. Select GPS EPO assistance. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 41: Does My Phone Support Fm Radio? If Yes, How Do I Save Manually Found Channels

    EPO FILE INFO. 1.15 Does my phone support FM radio? If yes, how do I save manually found channels? Yes, your phone supports FM radio. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 42: Can I Download Themes To My Phone? Does My Phone Support Live Wallpapers

    Method 1: When the screen is not locked, press the power and volume down buttons at the same time for at least 2s. Method 2: Use the HiSuite software. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 43: Does My Phone Support Flash Playback? If Not, Can I Install A Third-Party Flash Player For Flash Playback

    Using such headsets, you can also adjust the in-call volume and music volume. 1.21 Pre-installed applications and versions 智能手机G610U 预置应用.xlsx 1.22 microSD card compatibility test G610-U00产品T卡兼 容性测试.xls 1.23 Basic functions HUAWEI G610_U15 Smartphone Fuction .xlsx Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 44: Common Settings

    2.1.1 How do I configure email settings? Adding an email account Go to Email and touch Others. An email account can be set up automatically or manually. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 45 HUAWEI G610_U20 智能手机 FAQ 2 Common settings To manually set up an email account: On the account setting screen, enter your email account and password. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 46 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Touch Manual setup to display the following screen. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 47 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Touch POP3 to display the following screen. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 48 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Configure the POP3 settings and touch Next. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 49 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Configure the email receiving settings and touch Next. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 50 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Set Inbox checking frequency and touch Next. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 51 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Set the account name and your name and touch Next. You will then access the inbox of the email account. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 52 To automatically set up an email account: On the account setting screen, enter your email account and password. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 53 2 Common settings Touch Next. When multiple sets of service provider settings are available, select an account type. After your phone verifies incoming server settings, set Inbox checking frequency. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 54 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 55 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Touch Next. Set the account name and your name and touch Next. You will then access the inbox of the email account. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 56: Sending An Email

    For details about email account settings, contact your email service provider. Sending an email On the Inbox screen, touch , enter the recipient, subject, email content, and touch Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 57 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Viewing and deleting an email On the Inbox screen, touch an email to read it, and touch to delete it. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 58: Removing An Email Account

    On the Inbox screen, touch the menu key. From the displayed option menu, choose Settings. Touch the email account you want to remove. From the displayed screen, touch Remove account. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 59 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 60: Can I View Emails When No Internet Connection Is Available On My Phone

    On the Account setup screen, touch Exchange. Obtain the mailbox server's configuration from your email service provider's website, configure the settings, and log in to your Exchange account. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 61 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 62 Go to Settings. Under ACCOUNTS, touch Corporate. Touch your account and select the data you want to synchronize. Touch the menu key. From the displayed option menu, choose Sync now to synchronize the selected data to your phone. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 63 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 64: Wi-Fi Settings

    Wi-Fi network, and touch OK. After the connection is set up, you will be able to use the Wi-Fi network to access the Internet. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 65: What Wi-Fi Protocols Does My Phone Support? What Are The Data Rates Supported By Each Protocol

    NETWORKS, touch Wi-Fi. On the displayed Wi-Fi screen, touch the menu key. From the displayed option menu, choose Advanced. Set Keep Wi-Fi on during sleep to Always. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 66: Can I Use My Phone As A Mobile Wi-Fi Hotspot And Access The Internet From Another Device Using My Phone's Data Connection

    Wi-Fi hotspot. After a device connects to your phone over Wi-Fi, you can access the Internet from that device using your phone's mobile data connection. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 67: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet

    In the displayed dialog box, select Show advanced options. Select Static for IP settings. Enter the IP address (mostly 192.168.1.***), gateway address (mostly 192.168.1.1), subnet mask or network mask (255.255.255.0), and domain name (DNS address). Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 68: How Do I Set My Phone To Work As A Modem And Provide Internet Access For Computers

    Settings > WIRELESS & NETWORKS > More... > Tethering & portable hotspot. Then the computer can connect to your phone over Wi-Fi to access the Internet. Currently, this function is available to computers running Windows. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 69: Tone Settings

    From the displayed screen, select a ringtone and touch APPLY. 2.6.2 How do I turn on or off vibration for incoming calls and messages? Go to Settings. Touch Audio profiles then . Under GENERAL, select Vibrate. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 70: How Do I Set A Custom Audio File As The Ringtone Or Message Tone

    Go to Settings. Touch Audio profiles then . Under INCOMING CALLS, touch Phone ringtone or Default notification. On the Music tab, select a tone and touch APPLY. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 71: How Do I Set The Ringtone For A Contact Group

    The phone does not support this function. 2.6.5 How do I disable touch sounds? Go to Settings. Touch Audio profiles then . Under SYSTEM, clear Touch sounds. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 72: Language And Keyboard

    2.7.3 How do I change the system font size? Go to Settings. Touch Display > Font size. Select a font size. 2.7.4 What text input methods does my phone support? The phone supports Android keyboard and Huawei Input Method. Issue 01 (2013-07-17) Huawei Proprietary and Confidential...
  • Page 73: How Do I Turn Off The Key Press Vibration

    Language & input then next to Android keyboard, and clear Vibrate on keypress. If you are using Huawei Input Method, to turn off key press vibration, go to Settings, touch Language & input then next to Huawei Input Method, touch Keyboard settings, and clear Vibrate on keypress.
  • Page 74: How Do I View A Web Page In Full Screen Or Save A Web Page To Bookmarks

    2.8.2 How do I view a web page in full screen or save a web page to bookmarks? To view a web page in full screen, touch the menu key. From the displayed option menu, choose Settings. Touch Labs > Full screen. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 75 To save a web page to bookmarks, touch the menu key. From the displayed option menu, choose Save to bookmarks. On the displayed screen, set parameters and touch OK. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 76: Can I Log In To My Email Account Using The Browser On My Phone

    Internet Explorer. 2.8.5 How do I save an image from a web page? Touch and hold the image and choose Save image from the displayed option menu. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 77: How Do I Set My Browser's Home Page

    Open the browser. Touch the menu key. From the displayed option menu, choose Settings. Touch General > Set homepage. From the displayed option menu, select your home page. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 78: How Do I Save A Web Page For Offline Reading

    To view the APN settings, go to Settings. Under WIRELESS & NETWORKS, touch More. Touch Mobile networks > Access Point Names. To restore APN settings, touch the menu key. From the displayed option menu, choose Reset to default. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 79: How Do I Enable Or Disable The Data Service

    Go to Settings. Under WIRELESS & NETWORKS, touch More. On the displayed screen, touch VPN. You must set a lock screen PIN or password before you can use the VPN function. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 80 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Touch in the upper right corner to add a VPN. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 81 Touch a VPN on the VPN list. In the displayed dialog box, enter your user name and password. To save your user name and password, select Save account information. Touch Connect to connect to the VPN. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 82: Screen Lock

    2.9.1 How do I enable a screen lock that must be unlocked using a PIN? Go to Settings and touch Security > Screen lock > PIN. Under Input your PIN, enter a PIN. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 83 When you power on the phone or press the power button to turn on the screen, the following screen is displayed. Enter your PIN and touch to unlock the screen. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 84: How Do I Use The Face Unlock Function

    When you power on the phone or press the power button to turn on the screen, the following screen is displayed. Frame your face in the image recognition area to unlock the screen. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 85: How Do I Enable A Screen Lock That Must Be Unlocked Using A Pattern

    Go to Settings and touch Security > Screen lock > Pattern. On the Choose your pattern screen, swipe your finger across the screen to connect four or more dots together in a pattern and touch Continue. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 86 When you power on the phone or press the power button to turn on the screen, the following screen is displayed. Enter your pattern to unlock the screen. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 87: How Many Times Can I Try The Screen Unlock Pattern Before My Phone Becomes Permanently Locked? Can I Unlock The Phone By Sending An Email From My Gmail

    To set the alarm to repeat on certain days, touch Repeat and select the desired intervals.  To set a ringtone for the alarm, touch Ringtone and select the desired ringtone.  To set the alarm volume, drag the slider under Volume. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 88: Will The Alarms Go Off When My Phone Is Powered Off

    Storage. Under DEFAULT STORAGE LOCATION, select the desired location. If you have a microSD card installed on your phone, the SD Card option is available. Third-party applications will be installed to the default storage location you have selected. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 89: How Do I Install, Manage, And Uninstall Applications

    HiSuite to install the applications. You can also download applications from an application store and install them directly on your phone. To check downloaded, running, and all applications, go to Settings and touch Apps. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 90: I Cannot Install An Application. What Can I Do

    Maps, Messenger, Navigation, Play Movies, Play Music, Talk, YouTube, Voice Search, Google, Play Books, Play Magazines, Google Settings, Kingsoft Office The following figure shows an example of the applications customized by a service provider. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 91: Third-Party Applications

    2.13.1 How do I back up and restore contacts? Open the Tools folder and touch Backup.  Backup On the Backup screen, touch Backup to SD card, select Contacts, and touch Backup. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 92: Can I Back Up My Contact Groups

    2.13.2 Can I back up my contact groups? 2.13.3 How do I back up data to or restore data from the cloud? The phone does not support cloud backup or restoration. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 93: What Data Can Be Backed Up On My Phone

    Go to Settings and touch Apps. 2.14.3 What does the application management screen look like? On the application management screen, you can switch between the following three tabs: DOWNLOADED, RUNNING, and ALL. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 94: How Do I Manage A Specific Application

    Touch the application you want to manage to display the following screen. You will then be able to stop or uninstall the application, or delete data from the application. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 95: What Cloud Services Do My Phone Provide

    HUAWEI G610_U20 智能手机 FAQ 2 Common settings 2.15 What cloud services do my phone provide? The phone does not provide any Huawei cloud services. 2.16 Weather 2.16.1 How do I update the weather? Touch in the lower left corner to update the weather.
  • Page 96: How Do I Manage Cities Displayed In The Weather Application

    Touch to display the Manage cities screen. Touch to display the Add city or Delete city screen. You will then be able to add or delete cities. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 97: Developer Options

    HUAWEI G610_U20 智能手机 FAQ 2 Common settings 2.17 Developer options Go to Settings and touch Developer options. You will then be able to turn on or off developer options. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 98 HUAWEI G610_U20 智能手机 FAQ 2 Common settings Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 99: Can I Synchronize My Phone's Date And Time With The Network

    Camera (PTP): PTP stands for the Picture Transfer Protocol. In this mode, you can synchronize pictures between your phone and the computer, regardless of whether the computer supports MTP. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 100: How Do I Free Up The Internal Storage

    You can also drag the status bar downward to open the notification panel. Touch in the upper right corner to display shortcut switches. Touch to turn on or off airplane mode. Note that wireless networks are unavailable in airplane mode. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 101: How Do I Restore My Phone To Its Default Settings

    When your phone is powering on, touch and hold the menu key until the phone vibrates to enter safe mode. After the phone is powered on, Safe mode is displayed in the lower left corner. To exit safe mode, restart your phone. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 102: Hisuite

    Connect your phone to a computer using a USB cable, and touch Connected as an installer in the notification panel. Choose HiSuite. Wait for a while, and go to CD driver (Hisuit) double click. to installed on the computer. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 103: Does My Phone Support Hdmi

    Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 104: Others

     If the CPU usage is high and multiple background processes are running, restart the phone to close unwanted processes and applications. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 105: My Customized Wallpaper Automatically Stretches. Can I Set It To Not Stretch

    Connect your phone to a computer. On the computer, run adb shell. If $ is displayed, the phone has not been rooted. If # is displayed, the phone has been rooted. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 106: If I Remove The Battery, Do The Date And Time On My Phone Return To Zero? Will Configuring My Phone To Automatically Set The Date And Time Generate Data Traffic

    Galaxy SIII: total: 16 GB, available: 11. 35 GB Galaxy Note: total: 4 GB, available: 1.51 GB HUAWEI G520: total: 4 GB, available: 1.84 GB HUAWEI T8950: total: 4 GB, available: 1.82 GB HUAWEI G610T: total: 4 GB, available: 2.24 GB HUAWEI G610U: total: 4 GB, available: 2.24 GB...
  • Page 107: How Do I Check The Available Space In My Phone Storage And Microsd Card

    Similarly, under DEFAULT WRITE DISK, touch SD card to check the total and available space in your microSD card. Issue 01 (2013-07-17) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

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