INS LifeGuard SmartHome LGX User Manual

In-home medical alarm system

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LifeGuard

LGX Medical Alarm

SmartHome LGX

In-Home Medical Alarm System

User Guide

Table of Contents

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Summary of Contents for INS LifeGuard SmartHome LGX

Page 1 LifeGuard LGX Medical Alarm SmartHome LGX In-Home Medical Alarm System User Guide...
Page 2: Customer Feedback
1800 636 226, via email at lifeguard@theinsgroup.com.au, or in writing to The INS Group, P.O. Box 485, Unanderra NSW 2526. You can also complete our Customer Satisfaction Survey online by visiting inslifeguard.com.au/customer-satisfaction...
Page 3: Table Of Contents
Customer Feedback Troubleshooting / Resetting Unit Welcome to the LifeGuard SmartHome LGX Getting Started What’s in the Box .......5 Installation .
Page 4: Welcome To The Lifeguard Smarthome Lgx
Welcome to the LifeGuard SmartHome LGX The LifeGuard SmartHome LGX is a Medical Alarm System that allows you to summon assistance whenever you need it, at any time of the day or night. It receives signals from various transmitters and medical devices via RF, WiFi, ZigBee, †...
Page 5: Getting Started
Getting Started The LifeGuard SmartHome LGX was designed to be easy to use; there are no complicated features to learn. If you need assistance at any time, just press the Help button on the LGX directly, on your personal wrist or pendant transmitter, or on a range of other compatible transmitters and devices.
Page 6: Installation
*To connect via Ethernet, plug the cable into the LGX Ethernet port and connect it to your network. If this is your first time connecting via Ethernet or WiFi and it isn’t successful, please contact INS LifeGuard on 1800 636 226, as the LGX may require reprogramming.
Page 7: Ac Power Check-Up
LGX, then swivel the antennas straight up as shown. ① ② ③ Antennas are generally not required. If added, they will need to be programmed. Please call INS LifeGuard on 1800 636 226 for assistance.
Page 8: Mounting The Lgx
Mounting the LGX The LifeGuard SmartHome LGX can be mounted on the wall, or wherever desired, using the wall-mount bracket provided. Ensure the LGX is fitted at approximately chest height where the button, microphone and speaker can be easily accessed and operated.
Page 9: Device Management
Device Management Any transmitters, accessories or other devices that are supplied with your LGX will already be programmed to the unit. Should you decide to add additional devices in future, they can easily be programmed to your LGX. Devices are programmed to your LGX using the button on the back of the unit.
Page 10: Triggering An Alarm
• Under idle mode (backlight around the Help button is blue), press and hold the Learn button on the LGX (see page 6) for 3 seconds. The LGX will emit a beep when button is pressed and a second beep at 3 seconds. Release the button when the second beep is heard.
Page 11: Lifeguard Smarttracker
It also functions as a fall detector, and has a docking station for easy charging. Family & Carer Support INS LifeGuard provides your family and carers with the unique ability to interact with your INS LifeGuard in-home or on-the- go alarm system.
Page 12: Ins Lifeguardian
® INS LifeGuardian Elevate Your Safety and Wellbeing LifeGuardian isn’t just another app — it’s a mobile alarm that can also provide both preventative and reactive features to ensure your health and safety. It pairs seamlessly with compatible Apple and...
Page 13: Ins Lifeguardian Connect
Set Geofence alerts and receive notifications • Set up tasks and reminders You control these permission settings and can grant or withdraw them at any time via the INS LifeGuardian ® app. Ask your family or carer to scan one of the QR codes below to install this free companion app.
Page 14: System Overview
System Overview Top View Back View Side View Parts Identification Button/LED/Component Behaviour Function / Indication 1. Help Button (with Press in idle mode To summon emergency help Backlight) Light Blue backlight ON Idle mode Purple backlight ON Learning Mode Red backlight FLASHES •...
Page 15 Button/LED/Component Behaviour Function / Indication 4. Microphone 5. Cellular Signal Strength While LED bar(s) on Indicate cellular signal strength / Battery Level Indicator when AC power is connected. (5 bars - Excellent, 4 bars - Good, 3 bars - Fair, 2 bars - Poor, 1 bar - very poor) Orange LED bar(s) flash Indicate the LGX battery level...
Page 16: Voice Prompt
Voice Prompt The LGX plays voice prompts on important occasions to report its condition or remind you to take a specific action. Information on voice prompts is provided in the chart below. Voice Prompt Condition Emergency call was pressed. Played once after pressing the Help Button on the Control Panel, Active Button on Panic Button, WTR, Fall Sensor or DECT device Help call in progress.
Page 17: Consumer Product Warranty
Your Product is covered by this Consumer Product Warranty, which is provided to you by The INS Group, ABN 21 003 640 793, PO Box 485, Unanderra NSW 2526 (“INS”).
Page 18 If on delivery of the product to The INS Group it is found that there is no failure of the product or that the failure is not covered by the guarantees provided by the ACL or this Consumer Product Warranty, INS reserves the right to charge you the reasonable costs it has incurred.
Page 19: Safety Information
Please read this important safety information before you use your device. It contains general safety information for devices supplied by The INS Group and may include content that does not apply to your particular device. Follow all cautions and warnings in this document to prevent injury to yourself or others and to prevent damage to the device.
Page 20  Contact INS LifeGuard on 1800 636 226 to report the incident so we can ensure the device safety and operation has not been compromised before using the device again. Prevent the small end of the charger from contact with conductive materials, such as liquids, dust, metal powders, and pencil leads.
Page 21 Humidity and liquids may damage the parts or electronic circuits in your device. Do not turn the device on if it is wet. If your device is already on, turn it off and unplug from the power point. Then contact INS LifeGuard on 1800 636 226 to report the incident so we can ensure the device safety and operation has not been compromised.
Page 22 When your device is not in use it should be stored with the power pack disconnected. Correct disposal of the device: Unless you have purchased the device from INS, it remains the property of INS and must be returned to us when the service is no longer required.
Page 24 Free Call 1800 636 226 www.inslifeguard.com.au...