Raritan COMMANDCENTER 2.20 User Manual

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1F61

I.T.E.

LISTED

CC-0H-E

May 2005

255-80-3100

User Guide

V2.20

Raritan Computer Inc.

400 Cottontail Lane

Somerset, NJ 08873

USA

Tel. 1-732-764-8886

Fax. 1-732-764-8887

E-mail: sales@raritan.com

http://www.raritan.com/

Raritan Computer Japan, Inc.

4th Flr. Shinkawa NS Building

1-26-2 Shin-kawa, Chuo-ku

Tokyo 104-0033

Japan

Tel. 81-03-3523-5991

Fax. 81-03-3523-5992

E-mail: sales@raritan.co.jp

http://www.raritan.co.jp

Raritan Computer France

120 Rue Jean Jaures

93200 Levallois-Perret

France

Tel. 33-14-756-2039

Fax. 33-14-756-2061

E-mail: sales.france@raritan.com

http://www.raritan.fr

Raritan Computer U.K. Ltd.

36 Great St. Helen's

London

EC3A 6AP

United Kingdom

Tel. 44-20-7614-7700

Fax. 44-20-7614-7701

E-mail: sales.uk@raritan.com

http://www.raritan.com

Raritan Computer Europe, B.V.

Eglantierbaan 16

2908 LV Capelle aan den IJssel

The Netherlands

Tel. 31-10-284-4040

Fax. 31-10-284-4049

E-mail: sales.europe@raritan.com

http://www.raritan.com/

Raritan Computer Taiwan, Inc.

5F, 121, Lane 235,

Pao-Chiao Rd., Hsin Tien

Taipei Hsien

Taiwan, ROC

Tel. 886-2-8919-1333

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Germany

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http://www.raritan.de

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Raritan Computer, Inc.

RM 19C-1 Shanghai Shiye Building

18 Caoxi North Road

Shanghai China 2000030

Tel. 86-21-64680475

Fax. 86-21-64627964

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Page 1 User Guide V2.20 Raritan Computer Inc. Raritan Computer Europe, B.V. 400 Cottontail Lane Eglantierbaan 16 Somerset, NJ 08873 2908 LV Capelle aan den IJssel The Netherlands Tel. 1-732-764-8886 Tel. 31-10-284-4040 Fax. 1-732-764-8887 Fax. 31-10-284-4049 E-mail: sales@raritan.com E-mail: sales.europe@raritan.com http://www.raritan.com/ http://www.raritan.com/ Raritan Computer Japan, Inc.
Page 3 Copyright and Trademark Information This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan Computer, Inc. ©Copyright 2005, CommandCenter, RaritanConsole, Dominion, and the Raritan company logo are trademarks or registered trademarks of Raritan Computer, Inc.
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Page 5: Table Of Contents
Contents Chapter 1: Introduction................1 CommandCenter Overview......................1 Product Photos...........................1 Product Features and Benefits ....................1 Package Contents........................3 Chapter 2: Installation ................5 Prepare Network for Remote Operation ..................5 Initial Configuration ........................5 Change Administrator Password ....................6 Strong Password Rules ........................6 Confirm IP Address ........................6 Prepare Devices for Remote Operation..................7 Add New Devices........................8 CommandCenter Window Components ..................9...
Page 6 Paragon II System Controller (PIISC) ....................39 IP-Reach and UST-IP Administration ....................40 Device Power Manager......................41 Discover Raritan Devices......................42 Device Group Manager ......................44 Add Device Group ...........................44 Edit Device Group Name .........................45 Delete Device Group ........................46 Add Device Rule ..........................46 Edit Device Rule ..........................47 Delete Device Rule ..........................48 Port Manager ...........................49 Configure Port ..........................50...
Page 7 Inactivity Timer Configuration ......................92 Time/Date Configuration........................93 Modem Configuration ........................94 Connection Mode..........................94 Device Settings..........................96 SNMP ..............................97 Setting up for SNMP.........................97 Configuring SNMP in CommandCenter ..................97 Cluster Configuration .......................99 Setup Manager........................104 Reset CommandCenter .........................104 Backup CommandCenter ......................104 Restore CommandCenter......................105 Saving and Uploading Backup Files ..................105 Reports...........................106 Active Users Report........................106 Active Ports Report........................107...
Page 8 Figures Figure 1 CommandCenter..........................1 Figure 2 CommandCenter - rear panel ......................1 Figure 3 CommandCenter Connections......................5 Figure 4 Set IP Address with Configuration Manager Commands ..............6 Figure 5 Add Device screen..........................8 Figure 6 Add New Device screen........................8 Figure 7 Security Alert Window........................11 Figure 8 Login Window ..........................11 Figure 9 CommandCenter Application Window (with Devices tree displayed)..........12 Figure 10 IP Specification Window .......................12...
Page 9 Figure 52 Device Power Manager Screen .....................41 Figure 53 Discover Raritan Devices Screen ....................42 Figure 54 Discovered Raritan Devices List Window ..................42 Figure 55 Add Device Screen ........................43 Figure 56 Device Groups Manager Screen....................44 Figure 57 Add Device Group Window......................44 Figure 58 Device Groups Manager Screen....................45 Figure 59 Edit Device Group Window ......................45 Figure 60 Device Groups Manager Screen....................46...
Page 10 Figure 105 Application Manager Screen ......................77 Figure 106 Add Application Window ......................77 Figure 107 Search Window..........................78 Figure 108 Edit Application Window ......................78 Figure 109 Delete Application Window ......................79 Figure 110 Firmware Manager Screen ......................79 Figure 111 Search Window..........................80 Figure 112 Delete Firmware Window......................80 Figure 113 Manager General Screen......................82 Figure 114 Security Manager LDAP Screen ....................83 Figure 115 LDAP advanced configuration options ..................84...
Page 11 Figure 159 Upgrade CommandCenter Screen.....................121 Figure 160 Restart Screen ...........................122 Figure 161 Info Window ..........................122 Figure 162 Shutdown CommandCenter Screen ..................123 Figure 163 Logout Window ..........................124 Figure 164 Exit Window ..........................124 Figure 165 Association Management Process.....................127...
Page 13: Chapter 1: Introduction
1: I HAPTER NTRODUCTION Chapter 1: Introduction CommandCenter Overview Congratulations on your purchase of CommandCenter, Raritan’s convenient and secure method for managing various UNIX servers, firewalls, routers, load balancers, Power Management devices, and Windows servers. CommandCenter provides central management and administration, using a set of serial and KVM appliances.
Page 14 OMMAND ENTER UIDE • Uncompromising Security: secure 128-bit encryption (both intranet and Internet); flexibility of access via SSL, access restriction (by time of day, and/or maximum session duration) as part of user profile in user management: − Has the ability to restrict login access to products based on time of day, the ability to restrict duration of on-line sessions, handle password expiration, and prompt for password changes.
Page 15: Package Contents
1: I HAPTER NTRODUCTION − Auto-recovery (watchdog timer). − Modem access for emergency administration. − Support for primary and secondary servers. • Support for Clustering and Geographic Redundancy, enabling backup availability with CommandCenters located on the same or different networks. •...
Page 16 OMMAND ENTER UIDE...
Page 17: Chapter 2: Installation
2: I HAPTER NSTALLATION Chapter 2: Installation Prepare Network for Remote Operation Network/Firewall: To make CommandCenter accessible from outside a network firewall, the following ports must be opened: • Port 443: for https connection • Port 8080: for CommandCenter server operations Please note that Port 80 is not required, as CommandCenter will forward the data from Port 80 to Port 443.
Page 18: Change Administrator Password
OMMAND ENTER UIDE Change Administrator Password After logging on to the CommandCenter unit with the default login name and password (ccroot/raritan0), we recommend that you change the default user account. Please follow these steps: 1. From the Session menu, click Change My Profile. 2.
Page 19: Prepare Devices For Remote Operation
2: I HAPTER NSTALLATION Prepare Devices for Remote Operation Please make sure all devices are installed according to their manufacturers’ instructions. These instructions, in addition to those in the section Prepare Network for Remote Operation, above, are required to bring other devices into the unified view of the CommandCenter unit. CommandCenter works with Raritan’s Dominion product family (Dominion KX, Dominion KSX, and Dominion SX), with Raritan Remote Power Control strips, with Raritan’s IP-Reach product family (IP- Reach TRx and IP-Reach M1 and M2), and with Raritan’s Paragon II System Controller as well as HP...
Page 20: Add New Devices
OMMAND ENTER UIDE Add New Devices 1. Log on to CommandCenter as an administrator. 2. Click on the Devices tab. 3. On the Devices menu, click on Device Manager, and then click Add Device. The Add Device selection screen appears. Figure 5 Add Device screen 4.
Page 21: Commandcenter Window Components
2: I HAPTER NSTALLATION CommandCenter Window Components 1. Ports Selection tab: Click on the Ports tab to display all known target Ports in a Ports tree view. Click on the + and - signs to expand or collapse the tree. 2.
Page 22 OMMAND ENTER UIDE...
Page 23: Chapter 3: Operation
3: O HAPTER PERATION Chapter 3: Operation Overview Once you have configured CommandCenter with the correct IP address as outlined in Chapter 2, and have defined at least one user, as described in Chapter 4: User Manager, Add New User, the CommandCenter unit can be placed at its final destination.
Page 24: Standalone Client Access
OMMAND ENTER UIDE 3. Type your Username and Password and click Login. 4. Upon valid login, the CommandCenter application window appears. The menu bar and tool bar, which contain commands for operating and configuring CommandCenter, are at the top of the screen. The Ports tab, Users tab, and Devices tab, which contain the Ports selection tree, Users selection tree, and Devices selection tree, appear on the left side of the window.
Page 25: Connection To Console And Kvm Management Appliances
3: O HAPTER PERATION Connection to Console and KVM Management Appliances • CommandCenter may interface with the Console and KVM management appliances of the Dominion series and the IP-Reach series. Both serial and KVM devices are supported. • Raritan provides a standard console access, a vt100 Java terminal emulation for remote target devices that require a serial connection.
Page 26 OMMAND ENTER UIDE Warning: The security warning display (appearing in IE only) appears the first time the user connects to a serial port. Click Yes when this display appears; if you click No, the console application will not launch and you must exit CommandCenter, close the browser, re-launch the browser, and connect to the CommandCenter again.
Page 27: Chapter 4: Commandcenter Management
4: C HAPTER OMMAND ENTER ANAGEMENT Chapter 4: CommandCenter Management Overview In addition to providing the capability to aggregate and manage multiple Dominion series serial units and IP-Reach units from a central location, CommandCenter has powerful built-in features and capabilities for management and configuration: •...
Page 28: Configuring Commandcenter Manager Components
OMMAND ENTER UIDE Note: The Quick Commands toolbar has been upgraded in CC v2.1 and higher to include “Back” and “Forward” buttons, the left and right-pointing arrows. Please use these as you would use the Back and Forward commands in your Internet browser. The Back arrow button will return you to the last screen you viewed, and the Forward button moves you forward to the next screen you viewed, after you have used the Back command.
Page 29: Add User
4: C HAPTER OMMAND ENTER ANAGEMENT Add User 1. On the Users menu, click Add User. The Add User screen appears. Figure 14 Add User Screen 2. Type the user’s name in the Username field (4-16 characters, alphanumeric characters or underscores, no spaces).
Page 30: Edit User
OMMAND ENTER UIDE Edit User This command allows you, as Administrator, to edit a user’s parameters. 1. Click on the Users tab. In the Users tab area, a Group icon shows multiple figures, and a User icon appears as a single person; click on the + sign before a group name to expand and view all users within it.
Page 31: Change Own Password
4: C HAPTER OMMAND ENTER ANAGEMENT Change Own Password For security reasons, you may choose to change your own password. 1. On the Session menu, click Change My Profile. The Change My Profile screen appears. Figure 17 Change My Profile Screen 2.
Page 32: Logoff User(S)
OMMAND ENTER UIDE Logoff User(s) Use this command to disconnect any logged-in user from CommandCenter. 1. Click on the Users tab and select a user from the Users tree. Note: To select more than one user, hold the <CTRL> key and click on additional users. 2.
Page 33: Bulk Copy
4: C HAPTER OMMAND ENTER ANAGEMENT Bulk Copy To save time, use the Bulk Copy command to duplicate user profiles or port assignments when creating new users. 1. Click on the Users tab and select a user from the Users tree whose properties you want to copy to another user(s).
Page 34: Delete User From Group
OMMAND ENTER UIDE 3. Click on the Username drop-down arrow and select a user from the list to add to the group shown in the User Group Name field. 4. Click OK to add the selected user to the group or Cancel to exit without adding. An Added Successfully To Group message confirms that the user has been added to a group.
Page 35: Add User Group
4: C HAPTER OMMAND ENTER ANAGEMENT Add User Group Use the Add User Group command to create specific groups and assign them different privileges, depending on the needs of your work environment. Groups can help you keep your system organized. Assign privileges, or features, to Groups upon creating them.
Page 36: Edit User Group
OMMAND ENTER UIDE Edit User Group This command allows you to rename group and modify its Features. Important: Please remember that you must be an Administrator to modify User Groups. The category Users Not In Group cannot be modified. Members of that group have observation rights only. 1.
Page 37: Edit User Group Policies
4: C HAPTER OMMAND ENTER ANAGEMENT Edit User Group Policies Groups can be assigned policies, or permissions, that allow them to view and/or control devices and ports. Depending on which policies are assigned to them, groups might have: No Rights, Some Rights, Control Rights, or Full Administration Rights.
Page 38: Delete User Group
OMMAND ENTER UIDE Delete User Group This command allows you to remove a group name from the system. Users from the deleted group will be re-assigned to the category Users Not In Group, displayed at the base of the Users tree. 1.
Page 39: Device Manager
4: C HAPTER OMMAND ENTER ANAGEMENT 6. Click OK to assign users to the group or Cancel to exit without saving. A Users Assigned Successfully message confirms that users have been assigned. 7. Repeat steps 1 through 6 to assign users to other groups. Device Manager Device Manager commands allow you to configure Dominion series and IP-Reach units and their individual ports.
Page 40: Add Device
OMMAND ENTER UIDE Add Device Use this command to add a new device to the system. 1. Click on the Devices tab. 2. On the Devices menu, click Device Manager, and then click Add Device. The Add Device selection screen appears. Figure 28 Add Device Selection Screen 3.
Page 41: Figure 30 Add Device Screen For Raritan Devices
4: C HAPTER OMMAND ENTER ANAGEMENT Figure 30 Add Device Screen for Raritan Devices Figure 31 Add Device Screen for iLO, RILO 5. Type the new device name in the Device name field. 6. Type the IP Address or Hostname of the new device in the Device IP or Hostname field. 7.
Page 42: Edit Device
OMMAND ENTER UIDE 12. Click OK to add the device or Cancel to exit without saving. A Device Created Successfully message confirms that device has been added. 13. Repeat steps 1 through 12 to add other devices. Note: You will not see a TCP port number or Heartbeat timeout field for Dominion SX and HP iLO/RILO devices.
Page 43: Bulk Copy
4: C HAPTER OMMAND ENTER ANAGEMENT Bulk Copy The Bulk Copy command allows you to copy the assigned categories and elements from one device to multiple other devices. Please note that categories and elements are the only properties copied in this process.
Page 44: Restore Device Configuration
OMMAND ENTER UIDE 3. Click OK to back up the device configuration or Cancel to exit without backing up. A Device Configuration Backed Up Successfully message confirms that device configuration has been backed 4. Repeat steps 1 through 3 to back up other device configurations. Restore Device Configuration This command allows you to restore a previously backed-up device configuration.
Page 45: Upgrade Device
4: C HAPTER OMMAND ENTER ANAGEMENT Upgrade Device Use the Upgrade Device command to download new versions of device firmware. 1. Click on the Devices tab and select a device from the Devices tree. 2. On the Devices menu, click Device Manager, and then click Upgrade Device. The Upgrade Device screen appears.
Page 46: Pause Device
OMMAND ENTER UIDE Pause Device You can pause a device to temporarily suspend CommandCenter’s control of it without losing any of the configuration data stored with CommandCenter. 1. Click on the Devices tab and select a device from the Devices tree. 2.
Page 47: Custom View
4: C HAPTER OMMAND ENTER ANAGEMENT Custom View You can customize the Devices tree by organizing devices to appear in a particular format. You might want to view devices by Country, by Time Zone, or by any other option that helps you differentiate between them.
Page 48: Add Custom View
OMMAND ENTER UIDE Add Custom View 1. Click on the Devices tab. 2. On the Devices menu, click Change View, and then click Custom View. The Custom View screen appears. 3. In the Custom View panel, click Add. An Add Custom View window appears. Figure 43 Add Custom View Window 4.
Page 49: Delete Custom View
4: C HAPTER OMMAND ENTER ANAGEMENT 6. To re-order the details in the Custom User Details panel, select a detail and use the Up and Down buttons to arrange details in the order you want devices sorted. To remove a detail from the list, select the detail and click the Delete button in the Custom User Details panel.
Page 50: Topological View
OMMAND ENTER UIDE Topological View Use the Topological View command to view the structural setup of all the connected appliances in your configuration. 1. Click on the Devices tab and select a device from the Devices tree. 2. On the Devices menu, click Topological View. The Topological View for the selected device appears. Figure 47 Topological View Screen 3.
Page 51: Special Access To Paragon Ii System Devices
4: C HAPTER OMMAND ENTER ANAGEMENT Special Access to Paragon II System Devices Paragon II System Controller (PIISC) Paragon II System Integration users can add their PIISC devices to the CommandCenter Devices tree and configure them via the Paragon Manager application from within CommandCenter. For more detailed directions on using Paragon Manager for PIISC configuration, please see Raritan’s Paragon Manager / Paragon II System Controller User Manual.
Page 52: Ip-Reach And Ust-Ip Administration
OMMAND ENTER UIDE IP-Reach and UST-IP Administration You can also perform administrative diagnostics on IP-Reach and UST-IP devices connected to your Paragon System setup directly from the CommandCenter interface. After adding the Paragon System device to CommandCenter, it appears in the Devices tree. Right-click on the device icon in the Devices tree and select Remote User Station Admin.
Page 53: Device Power Manager
4: C HAPTER OMMAND ENTER ANAGEMENT Device Power Manager Before using the Device Power Manager view, make a physical connection of a PowerStrip to a Dominion SX or Dominion KSX unit. When you add the PowerStrip device, define this connection in CommandCenter.
Page 54: Discover Raritan Devices
OMMAND ENTER UIDE Discover Raritan Devices Use this command to initiate a search for all Raritan devices on your system. The search will automatically detect all newly attached, and previously existing Raritan devices on your network, including Paragon, PIISC, IP-Reach, Dominion KX, and Dominion KSX units. After locating the devices, you may connect them to your CommandCenter system if they are not already connected.
Page 55: Figure 55 Add Device Screen
4: C HAPTER OMMAND ENTER ANAGEMENT 4. Select a Raritan device from list and click Add to add the device to CommandCenter or click Close to exit without adding the device. If you clicked Add, the Add Device screen appears. Figure 55 Add Device Screen 5.
Page 56: Device Group Manager
OMMAND ENTER UIDE Device Group Manager Use the Device Groups Manager screen to add, edit, assign, and remove device groups and the rules that govern them. First add a Device Group, then add a Device Rule(s) to make working with and viewing devices easier.
Page 57: Edit Device Group Name
4: C HAPTER OMMAND ENTER ANAGEMENT Edit Device Group Name 1. On the Associations menu, click Groups Manager, and then click Device Group Manager. The Device Group Manager screen appears. Figure 58 Device Groups Manager Screen 2. Click on the Groups drop-down arrow and select the group to be edited from the list. Click Edit and the Edit Device Group window appears.
Page 58: Delete Device Group
OMMAND ENTER UIDE Delete Device Group 1. On the Associations menu, click Groups Manager, and then click Device Group Manager. The Device Groups Manager screen appears. Figure 60 Device Groups Manager Screen 2. Click on the Group Names drop down arrow and select the device group to be deleted. Click Delete and the Delete Device Group window appears.
Page 59: Edit Device Rule
4: C HAPTER OMMAND ENTER ANAGEMENT Important: You can combine the application of two or more rules by using operators such as ‘&’ meaning ‘and’ or ‘ ⎜’ (vertical bar that shares the <\> key on your keyboard) meaning ‘or.’ Note: When you select a category, make sure you select a proper operator that relates to the element in order for the rule to take effect.
Page 60: Delete Device Rule
OMMAND ENTER UIDE Delete Device Rule 1. On the Associations menu, click Groups Manager, and then click Device Group Manager. The Device Groups Manager screen appears. Figure 64 Device Groups Manager Screen 2. Select a rule to be deleted from the rule table and click Delete Rule. The Delete Rule window appears. Figure 65 Delete Rule Window 3.
Page 61: Port Manager
4: C HAPTER OMMAND ENTER ANAGEMENT Port Manager Port Manager commands allow you to configure, connect to, and disconnect from ports of serial and KVM devices in your CommandCenter system. Once configured, CommandCenter provides centralized access to Dominion and IP-Reach units through these attached target device(s).
Page 62: Configure Port
OMMAND ENTER UIDE Configure Port Configure a Serial Port 1. Click on the Devices tab and select a serial device from the Devices tree. 2. On the Devices menu, click Port Manager, and then click Configure Ports. The Configure Ports screen appears.
Page 63: Configure A Kvm Port
4: C HAPTER OMMAND ENTER ANAGEMENT 6. Click on the Baud Rate drop-down arrow and select a rate. 7. Click on the Parity/Data Bits drop-down arrow and select a parity value. 8. Click on the Parity Check check box to enable the parity check. 9.
Page 64: Figure 69 Configure Kvm Port Screen
OMMAND ENTER UIDE 3. Click the Configure button that corresponds to the KVM port line item you wish to configure. The Configure KVM Port screen appears. Figure 69 Configure KVM Port Screen 4. Type a port name in the Port Name field. 5.
Page 65: Configure An Outlet Port
4: C HAPTER OMMAND ENTER ANAGEMENT Configure an Outlet Port 1. Click on the Devices tab and select a PowerStrip device from the Devices tree. 2. On the Devices menu, click Port Manager, and then click Configure Ports. The Configure Ports screen appears.
Page 66: Delete Ports
OMMAND ENTER UIDE 6. Click OK to configure the outlet port or Cancel to exit without configuring. A Port Created Successfully message confirms that outlet port has been created. 7. Repeat steps 1 through 6 to configure other outlet ports. Delete Ports Delete a port to remove the port entry from the Ports tree and Cancel all accessibility of the remote target device.
Page 67: Bulk Copy
4: C HAPTER OMMAND ENTER ANAGEMENT Bulk Copy To save time, use the Bulk Copy command to duplicate Port names or associations to other ports. 1. Click on the Ports tab and select a port whose data you want to copy to another. 2.
Page 68: Connect Port
OMMAND ENTER UIDE Connect Port Having just configured ports in the previous section of this chapter, you are now ready to connect to these ports and manage them through the RaritanConsole application. Connect to a Serial Port 1. Click on the Ports tab and select a serial port to connect to and manage. 2.
Page 69: Connect To A Kvm Port
4: C HAPTER OMMAND ENTER ANAGEMENT Connect to a KVM Port 1. Click on the Ports tab and select a KVM port to connect to and manage. 2. On the Ports menu, click Connect Port. 3. While Raritan Remote Client or JRRC launches, a Connection Status window will inform you of connection status.
Page 70: Connect To An Ilo/Rilo Port
OMMAND ENTER UIDE Connect to an iLO/RILO Port 1. Click on the Ports tab and select an iLO or RILO target to connect to and manage. 2. On the Ports menu, click Connect Port. 3. A new java applet, HP’s Remote Console will launch, once the applet loads, you have KVM access to the iLO/RILO-enabled server.
Page 71: Managing An Ilo/Rilo Power Port
4: C HAPTER OMMAND ENTER ANAGEMENT Managing an iLO/RILO Power Port 1. Click on the Ports tab and select an iLO or RILO Power Supply node for the iLO/RILO target you want to manage. 2. On the Ports menu, click Power Port Manager. 3.
Page 72: Edit Port
OMMAND ENTER UIDE 4. Repeat steps 1 through 3 to disconnect other ports. Edit Port Edit a Serial Port 1. Click on the Ports tab and select a serial port to be edited. 2. On the Ports menu, click Edit Port. The Edit Serial Port screen appears. Figure 79 Edit Serial Port Screen 3.
Page 73: Edit A Kvm Port
4: C HAPTER OMMAND ENTER ANAGEMENT Edit a KVM Port 1. Click on the Ports tab and select a KVM port to be edited. 2. On the Ports menu, click Edit Port. The Edit KVM Port screen appears. Figure 80 Edit KVM Port Screen 3.
Page 74: View Ports
OMMAND ENTER UIDE View Ports Regular View Select this command to view the Ports tree grouped in default view (you can change the regular view by assigning new criteria to a custom view, see next section). 1. Click on the Ports tab. 2.
Page 75: Custom View
4: C HAPTER OMMAND ENTER ANAGEMENT Custom View You can customize the Ports tree view by organizing your ports to appear in the format of your choice. You might want to view ports by device, or by rack, or by any other option that helps you differentiate between them.
Page 76: Add Custom View
OMMAND ENTER UIDE Add Custom View 1. Click on the Ports tab. 2. On the Ports menu click Change View, and then click Custom View. The Custom View screen appears. 3. In the Custom View panel click Add. An Add Custom View window appears. Figure 83 Add Custom View Window 4.
Page 77: Delete Custom View
4: C HAPTER OMMAND ENTER ANAGEMENT 6. To re-order the details in the Custom User Details panel, select a detail and use the Up and Down buttons to arrange details in the order you want devices sorted. To remove a detail from the list, select the detail and click the Delete button in the Custom User Details panel.
Page 78: Port Power Manager
OMMAND ENTER UIDE Port Power Manager Manage the power to outlet ports directly using this screen. 1. Click on the Ports tab and select an outlet port from the Ports tree. 2. On the Ports menu, click Port Power Manager. The Power Port Management screen appears. Figure 86 Port Power Management Screen 3.
Page 79: Port Group Manager
4: C HAPTER OMMAND ENTER ANAGEMENT Port Group Manager Add Port Group 1. On the Associations menu, click Groups Manager and then click Port Group Manager. The Port Groups Manager screen appears. Figure 87 Port Groups Manager Screen 2. Click Add in the Group panel to add a new group. The Add Port Group window appears. Figure 88 Add Port Group Window 3.
Page 80: Edit Port Group
OMMAND ENTER UIDE Edit Port Group 1. On the Associations menu, click Groups Manager and then click Port Group Manager. The Port Groups Manager screen appears. 2. Click on the Group Name drop-down arrow and select a group to edit. Click Edit in the Group panel. The Edit Port Group window appears.
Page 81: Association Manager
4: C HAPTER OMMAND ENTER ANAGEMENT Association Manager Association Manager commands allow you to add, modify, or delete Categories and Elements. In CommandCenter, each device or port has an associated IP Address and Port Name by default. For further differentiation, additional types of attributes, known as categories, are associated to the device or port for ease of administration.
Page 82: Edit Category
OMMAND ENTER UIDE 2. Click Add in the Category panel to add a new category. The Add Category window appears. Figure 92 Add Category Window 3. Type a category name in the Category Name field (note that spaces are not permitted). 4.
Page 83: Delete Category
4: C HAPTER OMMAND ENTER ANAGEMENT Delete Category Deleting a category deletes all of the elements created within that category. The deleted category will no longer appear in the Devices tree once the screen is refreshed or the user logs out and logs back into CommandCenter.
Page 84: Edit Element
OMMAND ENTER UIDE 2. Click Add in the Element for Category panel to add a new element. The Add Element window appears. Figure 96 Add Element Window 3. Type the new element name in the Enter Value of Element field. 4.
Page 85: Delete Element
4: C HAPTER OMMAND ENTER ANAGEMENT Delete Element Deleting an element removes that element from all Port associations, leaving association fields blank. 1. On the Associations menu, click Association Manager. The Association Manager screen appears. 2. Select the element to be deleted from the Element For Category list and click Delete in the Elements For Category panel.
Page 86: Policy Manager
OMMAND ENTER UIDE Policy Manager Policy Manager commands allow you to add, edit, delete, and assign policies to Device and Port groups. Policies give users rights to control, view, or deny access to groups. Please see Appendix B: Initial Setup Process Overview for more information on using Policies.
Page 87: Edit Policy
4: C HAPTER OMMAND ENTER ANAGEMENT 10. Click Update to add the policy. The Update Policy window appears Figure 101 Update Policy Window 11. Click Yes to add the policy or No to close the window. 12. Click Close to close the Policy Manager screen. 13.
Page 88: Delete Policy
OMMAND ENTER UIDE Delete Policy 1. On the Associations menu, click Policy Manager. The Policy Manager screen appears. 2. Click on the Name drop-down arrow to select a policy to be deleted. Click Delete to delete the policy. The Delete Appliance Policy window appears. Figure 104 Delete Appliance Policy Window 3.
Page 89: Chapter 5: Administration Tools
5: A HAPTER DMINISTRATION OOLS Chapter 5: Administration Tools Application Manager Add Application You can upload different custom applications to CommandCenter and assign the applications to different ports in order to access them individually, as needed. 1. On the Setup menu, click Application Manager. The Application Manager screen appears. Figure 105 Application Manager Screen 2.
Page 90: Edit Application
OMMAND ENTER UIDE 4. Click OK to add the new application or Cancel to close the window. If you clicked OK, a search window appears. Figure 107 Search Window 5. Click on the Look In drop-down arrow and navigate to locate the application in your system. When you find the application, select it, and click Open.
Page 91: Delete Application
5: A HAPTER DMINISTRATION OOLS Delete Application Deleting an application from the Application Manager removes it from the CommandCenter database, although it is still retained in the local directory. When you delete a custom application, the serial port reverts to using RaritanConsole. 1.
Page 92: Delete Firmware
OMMAND ENTER UIDE 2. Click Add to add a new firmware file. A search window appears. Figure 111 Search Window 3. Click on the Look In drop-down arrow and navigate to locate the firmware file in your system. When you find the firmware, select it, and click Open. The firmware name will appear in the Firmware Name field.
Page 93: Security Manager
5: A HAPTER DMINISTRATION OOLS Security Manager Authentication and Authorization CommandCenter supports the new Raritan Authentication and Authorization Standard. This standard specifies password rules, login rules, and IP access list rules to be followed by all products. CommandCenter conforms to all features in this standard. As a means to slow down hackers, after three failed attempts, the IP connection is disconnected and the source IP address is temporarily blocked (for approximately five minutes).
Page 94: General
OMMAND ENTER UIDE General The General properties allow you to set the order of your authentication databases. If the first checked option is unavailable, CommandCenter will try the second, then the third, and so on, until it is successful. 1. On the Setup menu, click Security Manager. When the Security Manager screen appears, click on the General tab.
Page 95: Ldap
5: A HAPTER DMINISTRATION OOLS LDAP Once the CommandCenter applet is started and a user name and password are entered, a query is forwarded either through CommandCenter or directly to the LDAP server. The username and password match those in the LDAP directory and the user is authenticated.
Page 96: Figure 115 Ldap Advanced Configuration Options
OMMAND ENTER UIDE 10. Click Advanced to set advanced configuration options for the LDAP server. Figure 115 LDAP advanced configuration options 11. Click the radio button for Base 64 or Plain Text depending on whether you want the password to be sent to the LDAP server with encryption or as plain text.
Page 97: Figure 116 Importing User Groups From Ldap To Commandcenter
5: A HAPTER DMINISTRATION OOLS 16. Click Import User Groups to retrieve a list of user group values stored on the LDAP server. If any of the user groups are not already on the CommandCenter unit, you can import them here and assign an access policy.
Page 98: Tacacs
OMMAND ENTER UIDE TACACS+ 1. On the Setup menu, click Security Manager. When the Security Manager screen appears, click on the TACACS+ tab. Figure 117 Security Manager TACACS+ Screen 2. Type the server name in the Server Name field. 3. Type the port number in the Port Number field. 4.
Page 99: Radius
5: A HAPTER DMINISTRATION OOLS RADIUS 1. On the Setup menu, click Security Manager. When the Security Manager screen appears, click on the RADIUS Tab. Figure 118 Security Manager RADIUS Screen 2. Type the server name in the Server Name field. 3.
Page 100: Certificate
OMMAND ENTER UIDE Certificate 1. On the Setup menu, click Security Manager. When the Security Manager screen appears, click on the Certificate tab. Figure 119 Security Manager Certificate Screen 2. Please select from one of the following option buttons: Click on the Export Current Certificate Private Key option button. The certificate appears in the Certificate panel and the private key appears in Private Key panel.
Page 101: Figure 120 Generate Self Signed Certificate Window
5: A HAPTER DMINISTRATION OOLS d. Click on the Generate Self Signed Certificate option button and click Generate. The Generate Self Signed Certificate window appears. Type the data needed for the self-signed Certificate into the fields, then click OK to generate the certificate or Cancel to exit that window. If generated, the Certificate and Private Key will appear encrypted in the corresponding fields of the Certificate screen.
Page 102: Ip-Acl
OMMAND ENTER UIDE IP-ACL 1. On the Setup menu, click Security Manager. When the Security Manager screen appears, click on the IP-ACL tab. Figure 121 Security Manager IP-ACL Screen 2. To change the order of the line items in the Access Control List, select the line item and click the Up and Down buttons.
Page 103: Configuration Manager
5: A HAPTER DMINISTRATION OOLS Configuration Manager Network Configuration 1. On the Setup menu, click Configuration Manager. When the Configuration Manager screen appears, click on the Network Setup tab. Figure 122 Configuration Manager Network Settings Screen 2. Type your domain name in the Domain Name field. 3.
Page 104: Log Configuration
OMMAND ENTER UIDE Log Configuration 1. On the Setup menu, click Configuration Manager. When the Configuration Manager screen appears, click on the Logs tab. Figure 123 Configuration Manager Logs Screen 2. Type IP addresses into the Server Address field. 3. Click on the Level to Forward drop-down arrow to select a level. 4.
Page 105: Time/Date Configuration
5: A HAPTER DMINISTRATION OOLS Time/Date Configuration CommandCenter’s Time and Date stamps must be accurately maintained in order to provide credibility for its device-management capabilities. Network Time Protocol (NTP) is the protocol used to synchronize the attached computers’ date and time data with a referenced NTP server. When CommandCenter is configured with NTP, it can synchronize its clock time with the publicly available NTP reference server and maintain correct and consistent time.
Page 106: Modem Configuration
OMMAND ENTER UIDE Modem Configuration 1. On the Setup menu, click Configuration Manager. When the Configuration Manager screen appears, click on the Modem tab. Figure 126 Configuration Manager Modem Screen 2. Type the Server Address, Client Address, and Client Phone. 3.
Page 107: Figure 128 Configuration Manager Connection Screen - Both
5: A HAPTER DMINISTRATION OOLS Click on the Both radio button if you want to connect to some devices directly, but others through Proxy Mode. Then specify settings for the devices you wish to connect to directly: Type the device’s IP Address in the Net Address field at the base of the screen. Type the devices’s net mask in the Net Mask field.
Page 108: Device Settings
OMMAND ENTER UIDE Device Settings 1. On the Setup menu, click Configuration Manager. When the Configuration Manager screen appears, click on the Device Settings tab. 2. To update device Default Port, select a Device Type in the table and double-click on the Default Port value.
Page 109: Snmp
5: A HAPTER DMINISTRATION OOLS SNMP Simple Network Management Protocol allows CommandCenter to push SNMP traps (event notifications) to an existing SNMP manager on the network. Only a CommandCenter Administrator trained in handling an SNMP infrastructure should configure CommandCenter to work with SNMP. Setting up for SNMP Because CommandCenter pushes its own set of Raritan traps, you must update all SNMP managers with a custom MIB file that contains Raritan trap definitions.
Page 110 OMMAND ENTER UIDE 7. Click Add to add this server to the list of configured managers. To remove a manager from the list, select the manager and click Remove. There is no limit to the number of managers that can be set in this list.
Page 111: Cluster Configuration
5: A HAPTER DMINISTRATION OOLS Cluster Configuration CommandCenter clustering is using two CommandCenter nodes, one Primary node and one Backup node, for backup security in case of Primary CommandCenter node failure. Both nodes share common data for active users and active connections, and all status data is replicated between the two nodes. Devices in a CommandCenter cluster must be aware of the IP of the Primary CommandCenter node in order to be able to notify the Primary node of status change events.
Page 112: Figure 132 Cluster Configuration Screen Indicating Primary Node
OMMAND ENTER UIDE 4. The Primary Node Cluster Name will appear in the Cluster Configuration table, with the Node Status (see table headings): Primary. Figure 132 Cluster Configuration Screen indicating Primary Node To Adjust Advanced Settings: 1. Select the Primary node just created. 2.
Page 113: Figure 134 Selecting Secondary Node From Cluster Configuration Table
5: A HAPTER DMINISTRATION OOLS To Set Secondary CommandCenter Node (In The Same Subnet): 1. Click Discover CommandCenters at the bottom of the screen. Your CommandCenter will scan the local network and add any other CommandCenter units it finds to the table above. 2.
Page 114: Figure 136 Adding A Commandcenter Unit Manually
OMMAND ENTER UIDE Geographic Redundancy: CommandCenter can add backup nodes from different subnets or different networks entirely, allowing installations to avoid issues affecting a single network or physical location. However, since CommandCenter can only discover other units on the same subnet, these external nodes must be added manually: 1.
Page 115: Figure 137 Remove Cluster Confirmation Window
5: A HAPTER DMINISTRATION OOLS To Remove Primary CommandCenter Node: 1. To remove Primary Node status from a CommandCenter unit and reassign it to another unit in your configuration, select the Primary CommandCenter Node in the Cluster Configuration table and click Remove Cluster.
Page 116: Setup Manager
OMMAND ENTER UIDE Setup Manager Reset CommandCenter Use the Reset CommandCenter command to reset CommandCenter database data – please note that this command will not reset system configuration data. 1. On the Setup menu, click Reset CommandCenter. When the Reset CommandCenter screen appears, click OK to reset your CommandCenter unit.
Page 117: Restore Commandcenter
5: A HAPTER DMINISTRATION OOLS Restore CommandCenter 1. On the Setup menu, click Restore CommandCenter. 2. When the Restore CommandCenter screen appears, click on the backup that you want to restore to your CommandCenter unit, and then click OK. Figure 141 Restore CommandCenter Screen Saving and Uploading Backup Files You can also save and load CommandCenter backups to and from your local PC using the Restore CommandCenter screen.
Page 118: Reports
OMMAND ENTER UIDE 4. When you have located the file, click Open to add it to the list of available backups on CommandCenter. Note: Saving and restoring can be used to move a backup from one CommandCenter unit to another. Reports Reports can be sorted by clicking on the column headers.
Page 119: Active Ports Report
5: A HAPTER DMINISTRATION OOLS 3. Click Manage Report Data to save or print the report. Click Save to save the report to a location of your choice or Print to print the report. Figure 144 Manage Report Window 4. Click Close to close the Manage Report window. 5.
Page 120: Asset Management Report
OMMAND ENTER UIDE Asset Management Report The Asset Management report displays data on current devices. 1. On the Reports menu click Asset Management Report. The Asset Management report is generated. Figure 146 Asset Management Report 2. Click on the Device Type drop-down arrow to display a list of possible devices for which to run the report.
Page 121: Audit Trail Report
5: A HAPTER DMINISTRATION OOLS Audit Trail Report The Audit Trail report displays audit logs and access in CommandCenter. It captures actions such as adding, editing, or deleting devices or ports, and other modifications. CommandCenter maintains an Audit Trail of the following events: •...
Page 122: Figure 148 Audit Trail Report
OMMAND ENTER UIDE 6. The Audit Trail report is generated, displaying data about sessions that occurred during the designated time period. Figure 148 Audit Trail Report 7. Click Manage Report Data to save or print the report. Click Save to save the report to a location of your choice or Print to print the report.
Page 123: Error Log Report
5: A HAPTER DMINISTRATION OOLS Error Log Report CommandCenter stores error messages in a series of Error Log files, which can be brought up and used to help troubleshoot system problems. You can filter the search criteria by date, message type, username, class, host, and level. Messages can be grouped by fatal, error and warning level.
Page 124: Figure 150 Error Log Report
OMMAND ENTER UIDE 6. The Error Log report is generated, displaying data about sessions that occurred during the designated time period. Figure 150 Error Log Report 7. Click Manage Report Data to save or print the report. Click Save to save the report to a location of your choice or Print to print the report.
Page 125: Ping Report
5: A HAPTER DMINISTRATION OOLS Ping Report The Ping Report displays the status of all connections, showing devices by name and IP address. This report gives you the full accessibility picture for all devices on your system, and will supply information that could be useful in case troubleshooting is necessary.
Page 126: Accessed Devices Report
OMMAND ENTER UIDE Accessed Devices Report Run the Accessed Devices report to view information about any accessed devices, when they were accessed, and the user who accessed them. Filters will help you define the search criteria for a more concise report.
Page 127: Figure 153 Accessed Devices Report
5: A HAPTER DMINISTRATION OOLS 5. Click OK to run the report. Figure 153 Accessed Devices Report 6. The Accessed Devices report is generated, displaying data about devices accessed during the designated time period. 7. Click Clear to clear the contents of the report. 8.
Page 128: Group Data Report
OMMAND ENTER UIDE Group Data Report The Group Data report displays user, port, and device Group information. View user groups by name and description, view port groups by name, and view device groups by name, all in one screen. 1. On the Reports menu, click Group Data. The Groups report is generated. Use the scroll bars to scroll through the lists and view all entries.
Page 129: User Data Report
5: A HAPTER DMINISTRATION OOLS User Data Report The User Data report displays data on all users in the CommandCenter database. Under the User Name field you can see the name of every user. The Phone field lists user dial back telephone numbers, and the Enabled indicates if the user is allowed access to CommandCenter.
Page 130: Users In Groups Report
OMMAND ENTER UIDE Users In Groups Report The Users In Group report displays data on users and the groups with which they are associated. 1. On the Reports menu, click Users In Groups. The Users In Groups report is generated. Use the scroll bar to scroll through the list and view all entries.
Page 131: Query Port Report
5: A HAPTER DMINISTRATION OOLS Query Port Report The Query Port Report displays all ports according to port status. 1. On the Reports menu, click Query Port. The Query Port screen appears. Figure 157 Query Port Report 2. Click on the checkbox to customize the port information you want to see on the report. 3.
Page 132: Refresh Commandcenter Display
OMMAND ENTER UIDE Refresh CommandCenter Display Any edits or modifications made to users, ports, categories, elements, and other system components are not reflected in the system until the database is updated. If you are logged in while another user is updating the database, you will not see these changes unless you refresh your screen (or log out of CommandCenter and log back in).
Page 133: Upgrade Commandcenter
5: A HAPTER DMINISTRATION OOLS Upgrade CommandCenter Note: If you are operating a CommandCenter cluster, you must remove the cluster first and upgrade each node separately. 1. On the Setup menu, click Upgrade CommandCenter. The Upgrade CommandCenter screen appears. Figure 159 Upgrade CommandCenter Screen 2.
Page 134: Restart Commandcenter
OMMAND ENTER UIDE Restart CommandCenter 1. On the Setup menu, click Restart CommandCenter. The Restart CommandCenter screen appears. Figure 160 Restart Screen 2. Type your password in the Password field. 3. Type a message to display to any users currently online in the Broadcast Message field (for example, you might give users a brief time period to finish their tasks in CommandCenter or tell them why you are restarting the system).
Page 135: Shutdown Commandcenter
5: A HAPTER DMINISTRATION OOLS Shutdown CommandCenter These are the recommended method for Administrators to shut down and restart CommandCenter. 1. On the Setup menu, click Shutdown CommandCenter. The Shutdown CommandCenter screen appears. Figure 162 Shutdown CommandCenter Screen 2. Type your password in the Password field. 3.
Page 136: Restart Commandcenter After Shutdown
OMMAND ENTER UIDE Restart CommandCenter after Shutdown After shutting down CommandCenter, use one of these two methods to restart the unit: 1. Log on to the CommandCenter Console as user root (default password is raritan). 2. At the prompt, type service cc start. 1.
Page 137: Appendix A: Specifications
A: S PPENDIX PECIFICATIONS Appendix A: Specifications IMENSIONS EIGHT CommandCenter 22.1”x 17.32” x 1.75” 24.07lb (10.92kg) 563mm x 440mm x 44mm Environmental Requirements PERATING Temperature 0 deg C - 40 deg C (32 deg F - 104 deg F) Humidity 20% - 85% RH Altitude Operate properly at any altitude between 0 to 10,000 feet, storage 40,000 feet (est.)
Page 138 OMMAND ENTER UIDE...
Page 139: Appendix B: Initial Setup Process Overview
B: I PPENDIX NITIAL ETUP ROCESS VERVIEW Appendix B: Initial Setup Process Overview Pre-requisites: • Add Devices with Category/Element clearly identified. • Add Ports with Category/Element clearly identified. 2. Create Group(s)/Add User(s) 3. Add Device Group with rule based on Category/Element 4.
Page 140 OMMAND ENTER UIDE...
Page 141: Appendix C: User Group Features
C: U PPENDIX ROUP EATURES Appendix C: User Group Features SERS ROUP EATURES VAILABLE OMMANDS APABILITY Application Manager Users are able to add new application to CommandCenter Setup And Control CommandCenter. Security Manager Users are able to configure security parameters. Configuration Manager Users are able to make general configuration of CommandCenter.
Page 142 OMMAND ENTER UIDE SERS ROUP EATURES VAILABLE OMMANDS APABILITY User Security Management Association Manager Users are able to associate categories and *Note that these commands elements. do not appear onscreen; they Device Group Manager Users are able to rename groups and add rules are CommandCenter defaults.
Page 143: Appendix D: Troubleshooting
D: T PPENDIX ROUBLESHOOTING Appendix D: Troubleshooting • In order to launch CommandCenter from your web browser, it requires Java Plug-in 1.4.0 and later. If your machine does not have Java runtime installed or and has an earlier version of Java Plug-in installed, CommandCenter will guide you through the installation steps.
Page 144 OMMAND ENTER UIDE...
Page 145: Appendix E: Faqs
E: F PPENDIX REQUENTLY SKED UESTIONS Appendix E: FAQs UESTION NSWER General What is CommandCenter? CommandCenter is a network management device for aggregating and integrating multiple servers and network equipment typically deployed in a datacenter and which are connected to a Raritan IP-enabled product.
Page 146 OMMAND ENTER UIDE UESTION NSWER Which version of Java will The earliest version CommandCenter will support will be at least the Raritan’s CommandCenter be Java 2 platform. Users must download the Java 2 plug-in if using IE. supporting? By default, Netscape will use Sun JVM. For server side, CC supports Java 1.4.0 and later version.
Page 147 E: F PPENDIX REQUENTLY SKED UESTIONS UESTION NSWER Security Sometimes when I try to log There is a session-specific ID that is sent out each time you begin to on, I receive a message that log on to CommandCenter. This ID has a time-out feature, so if you do states my “login is incorrect”...
Page 148 OMMAND ENTER UIDE UESTION NSWER What is the bandwidth usage Remote access to a serial console over TCI/IP is about the same level per client? Particularly as they of network activity as a telnet session. However, it is limited to the aggregate up over many RS232 bandwidth of the console port itself, plus SSL/TCP/IP systems.
Page 149 E: F PPENDIX REQUENTLY SKED UESTIONS UESTION NSWER User Experience How will I know if someone CommandCenter can present the list of users logged in to leaf devices else is logged in to leaf nodes? and can show which users are currently accessing an edge port through the active users on a edge port features.
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Raritan COMMANDCENTER 2.20 User Manual

Chapter 1: Introduction

Chapter 2: Installation

Chapter 3: Operation

Chapter 4: Commandcenter Management

Chapter 5: Administration Tools

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