SohoWare BroadGuard NBG800 User Manual

Secure cable/dsl router

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BroadGuard

™

Secure Cable/DSL Router

User's Guide

Model No. NBG800

Rev: A2

May 2001

SOHOware Inc.

Tel: +1 (408) 565-9888

Fax: +1 (408) 565-9889

SOHOware Europe

Tel: +44 1489 611-788

Fax: +44 1489 611-787

SOHOware Website

www.sohoware.com

Technical Support

E-mail: support@sohoware.com

Toll-Free Technical Support (US only): (800) 632-1118 ext: 2828

Technical Support Call Center (24hrs): +1 (888) 785-8222

Fax: +1 (408) 565-9889

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Page 1 BroadGuard ™ Secure Cable/DSL Router User’s Guide Model No. NBG800 Rev: A2 May 2001 SOHOware Inc. Tel: +1 (408) 565-9888 Fax: +1 (408) 565-9889 SOHOware Europe Tel: +44 1489 611-788 Fax: +44 1489 611-787 SOHOware Website www.sohoware.com Technical Support E-mail: support@sohoware.com...
Page 2: Fcc Warning
TRADEMARKS SOHOware is a trademark of SOHOware Inc. All other names mentioned in this document are trademarks/registered trademarks of their respective owners. SOHOware provides this document “as is,” without warranty of any kind, neither expressed nor implied, including, but not limited to, the particular purpose. We may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time.
Page 3: Packing List
One CD-ROM with manual in PDF format • Two Color-coded RJ-45 UTP cables • Registration card (or go to www.sohoware.com for on-line registration) Register to receive free: Warranty protection (3 years on the BroadGuard device, 1 year on the power adapter)
Page 4: Table Of Contents
Windows NT 4.0....................13 Windows 2000....................15 Mac OS ......................19 CHAPTER 3: NETWORK CONFIGURATION..........21 .................21 ROAD UARD ONFIGURATION ..........21 NTERING THE ROAD UARD ETUP ....................22 ETUP ........................24 ASIC Broadband Connection...................24 Security Settings .....................30 Change Password ...................31 ......................32 DVANCED iv SOHOware ® Secure Cable/DSL Router...
Page 5 ROAD UARD ERVER ONFIGURATION VPN C PPTP) ........57 LIENT ONFIGURATION ICROSOFT Windows 98/98SE/Me VPN Client Setup............57 Windows 2000 VPN Server Setup ..............63 APPENDIX B: GLOSSARY................72 SPECIFICATIONS ....................75 TECHNICAL SUPPORT..................76 SOHOWARE LIMITED WARRANTY.............77 INDEX ........................80 SOHOware ® Secure Cable/DSL Router v...
Page 6 Figure 23. Internet Protocol (TCP/IP Properties-2 ..........18 Figure 24. Using the DHCP Server.................19 Figure 25. Manual Configuration of IP Addresses ..........20 Figure 26. Entering the Setup Wizard..............21 Figure 27. Enter Network Password ...............21 Figure 28. Setup Start Page..................22 vi SOHOware ® Secure Cable/DSL Router...
Page 7 Figure 51. Authentication Failed ................42 Figure 52. Hacker Alert Test ..................43 Figure 53. View Current Access Control Settings ..........43 Figure 54. Access Monitor..................44 Figure 55. Remote Management................44 Figure 56. Downloads.....................45 Figure 57. Status .....................48 Figure 58. Run ......................48 SOHOware ® Secure Cable/DSL Router vii...
Page 8 Figure 83. New Address Range ................66 Figure 84. Address Range Assignment..............67 Figure 85. Managing Multiple Remote Access Servers..........67 Figure 86. Routing and Remote Access-1 ..............67 Figure 87. Routing and Remote Access-2 ..............68 Figure 88. Local Area connection Properties............69 viii SOHOware ® Secure Cable/DSL Router...
Page 9 Figure 89. Administrative Tools................70 Figure 90. Computer Management .................70 Figure 91. User Properties ..................71 Figure 92. Network and Dial-Up Connections ............71 SOHOware ® Secure Cable/DSL Router ix...
Page 11: Chapter 1: Introduction
Chapter 1: Introduction The SOHOware BroadGuard Secure Cable/DSL Router provides convenient Internet access to office/family users by sharing a single Broadband Service Provider (BSP) account. The BroadGuard functions with cable/DSL modems and allows up to 253 computers to share secure broadband Internet access simultaneously.
Page 12: Getting To Know Your Broadguard
• Flexible and Expandable – Connects directly to computers, to an Ethernet hub for network expansion, or to a SOHOware NetBlaster for wireless network access. • Virtual Private Network (VPN) – Allows Internet security protocol packets...
Page 13: Led Indicators
Blinking: Data is being transmitted/received to/from a cable/DSL modem LAN Ports 1~4 Green Lit/Blinking: Indicates the link status and activity of 100Mbps Ethernet data Orange Lit/Blinking: Indicates the link status and activity of 10Mbps Ethernet data SOHOware ® Secure Cable/DSL Router 3...
Page 14: Rear Panel
Enter the default users name (admin) and password (1234) to regain access to the BroadGuard. Used to connect the external power adapter supplied with the Power (5V) BroadGuard. Note that only the supplied adapter should be used. 4 SOHOware ® Secure Cable/DSL Router...
Page 15: Chapter 2: Installation
Chapter 2: Installation What You Need Before installing the SOHOware BroadGuard you need the following: Any Network Operating System with: • TCP/IP installed • Internet browser installed • 10Mbps/100Mbps or 10/100Mbps Ethernet network adapters installed Broadband Internet Account You should be subscribed to a broadband Internet service and have a cable/DSL modem with a 10Base-T interface.
Page 16: Hardware Installation
Plug the power adapter into an AC power outlet. Plug the other end into the BroadGuard. The Power LED should light immediately. Note: Use only the power adapter supplied with the BroadGuard. Figure 4. Connecting the BroadGuard 6 SOHOware ® Secure Cable/DSL Router...
Page 17: Network Extension
BroadGuard, refer to the following section: Wired LAN Extension This section describes how to extend your BroadGuard LAN using one of our SOHOware products, e.g. a 10Mbps or 10/100Mbps Ethernet Hub/Switch. Easy two-step installation procedure: step1. Set the Uplink port of the external hub/switch to the Uplink position step2.
Page 18: Wireless Lan Extension
This section describes how to extend your BroadGuard LAN to a CableFREE NetBlaster II Wireless hub. Just connect any normal port of the BroadGuard to the CableFREE NetBlaster II with standard RJ-45 Ethernet cable (for more SOHOware NetBlaster II information, visit www.sohoware.com). Figure 6. Wireless LAN Extension 8 SOHOware ®...
Page 19: Tcp/Ip Settings
15. For Mac OS users, turn to page 19. Windows 95/98/Me step1. Click Start/Settings/Control Panel (Figure 7) Figure 7. Control Panel step2. In Control Panel, double-click the Network icon. The Network dialog box will open (Figure 8) Figure 8. Network SOHOware ® Secure Cable/DSL Router 9...
Page 20: Figure 9. Select Network Component Type
In the left window, choose Microsoft. In the right, select TCP/IP. After the TCP/IP component is completely installed, click OK. You will be returned to the Network menu (Figure 11). The TCP/IP item in the Network box indicates that TCP/IP has been installed 10 SOHOware ® Secure Cable/DSL Router...
Page 21: Figure 11. Network
IP to a PC, go to step 8 Note: The BroadGuard operates as a DHCP server (it automatically assigns an IP address to connecting computers) and must be the only DHCP server on the network. SOHOware ® Secure Cable/DSL Router 11...
Page 22: Figure 13. Tcp/Ip Properties-2
Search Order field and click Add. If you don’t know your BSP’s domain name and domain name server IP address, contact your BSP to get this information step12. Click OK. The system will ask you to restart the computer. Click Yes to complete the installation 12 SOHOware ® Secure Cable/DSL Router...
Page 23: Windows Nt 4.0
Figure 14. Control Panel step2. Double-click the Network icon (Figure 14). The Network dialog box will open (Figure 15) Figure 15. Network step3. On the Protocols card, select TCP/IP Protocol and click Properties (Figure 15) SOHOware ® Secure Cable/DSL Router 13...
Page 24: Figure 16. Microsoft Tcp/Ip Properties-1
Domain field. Enter your BSP’s domain name server’s IP address into the DNS Service Search Order field and click Add. If you don’t know your BSP’s domain name and domain name server IP address, contact your BSP to get this information. 14 SOHOware ® Secure Cable/DSL Router...
Page 25: Windows 2000
Figure 17. Microsoft TCP/IP Properties-2 step8. The system will ask you to restart the computer. Click Yes to complete the installation Windows 2000 step1. Click Start/Settings/Control Panel Figure 18. Control Panel SOHOware ® Secure Cable/DSL Router 15...
Page 26: Figure 19. Network And Dial-Up Connections
The Network and Dial-up Connections window will open (Figure 19) Figure 19. Network and Dial-up Connections step3. Double-click Local Area Connection. The Local Area Connection Status dialog box will open (Figure 20) Figure 20. Local Area Connection Status step4. Click Properties 16 SOHOware ® Secure Cable/DSL Router...
Page 27: Figure 21. Local Area Connection Properties
Figure 21. Local Area Connection Properties step5. Select Internet Protocol (TCP/IP), and click Properties (Figure 21). The Internet Protocol (TCP/IP) Properties window will open (Figure 22) Figure 22. Internet Protocol (TCP/IP) Properties-1 SOHOware ® Secure Cable/DSL Router 17...
Page 28: Figure 23. Internet Protocol
DNS IP address for your BSP in the Preferred DNS server field. If you don’t know your BSP’s domain name server IP address, contact your BSP to get this information Figure 23. Internet Protocol (TCP/IP Properties-2 step10. Click OK to complete the installation 18 SOHOware ® Secure Cable/DSL Router...
Page 29: Mac Os
Manual Assignment of IP addresses step1. Click the Apple icon in the upper left corner of the screen and select Control Panel/TCP/IP. The TCP/IP (Setup Ethernet) dialog box will appear as shown in Figure 25 SOHOware ® Secure Cable/DSL Router 19...
Page 30: Figure 25. Manual Configuration Of Ip Addresses
In the Router address field, type the BroadGuard IP (the default value is 192.168.1.1) step7. In the Name server addr. field, type the name server address(es) provided by your broadband service provider step8. Close the screen and save the configuration 20 SOHOware ® Secure Cable/DSL Router...
Page 31: Chapter 3: Network Configuration
Figure 27. Enter Network Password step3. Enter the factory default user name admin step4. Enter the factory default password 1234 step5. Click OK Note: Refer to “Change Password” on page 31 if you wish to change the password. SOHOware ® Secure Cable/DSL Router 21...
Page 32: Setup Home Page
BroadGuard detects an attack it will send a warning e-mail to the address entered here. If you disable firewall protection, Hacker Attack E-mail Alerts are also disabled. Change Changes the security password. Password 22 SOHOware ® Secure Cable/DSL Router...
Page 33 Sends a test Hacker Alert E-mail. Test View Current The PCs in the list have been denied access to Access Control the services shown. Settings Access Monitor Shows the current Internet activities of monitored users. SOHOware ® Secure Cable/DSL Router 23...
Page 34: Basic
There is no need to enter any information in Broadband Connection (Figure 29) unless your BSP has assigned you specific Internet connection information (Host Name, Domain Name, MAC address authentication, PPPoE, or a static IP Address). 24 SOHOware ® Secure Cable/DSL Router...
Page 35: Cable Setup
Begin setting up the BroadGuard with the computer originally setup by the Cox@Home technician, or the computer that you registered with Cox@Home - this computer will already contain your Cox@Home Host Name. If you have not been given a specific name, leave this field blank. SOHOware ® Secure Cable/DSL Router 25...
Page 36: Figure 31. Network-1
Click on the Identification tab and write down the information contained in the Computer Name field – this is your Host Name Windows NT 4.0 step1. Right-click Network Neighborhood. Click Properties. The Network dialog box will open 26 SOHOware ® Secure Cable/DSL Router...
Page 37: Figure 32. Network-2
Write down the information contained in the Computer Name field – this is your Host Name Windows 2000 step1. Right-click My Computer. Click Properties. The System Properties dialog box will open Figure 33. System Properties SOHOware ® Secure Cable/DSL Router 27...
Page 38: Figure 34. Cable Broadband Connection
Note: If you use an IP address other than the default (192.168.1.1), you will need to configure TCP/IP settings (see page 9) and related network settings. Click Save and Restart to start sharing your broadband connection. 28 SOHOware ® Secure Cable/DSL Router...
Page 39: Dsl Setup
If your Broadband service provider assigns you a static IP address, you must set Use PPPoE DSL Service to NO. Next check Specify an IP Address and enter all IP address information into all fields. If not, you can skip this step. SOHOware ® Secure Cable/DSL Router 29...
Page 40: Security Settings
Two anti-attack algorithm, anti-DoS (Denial of Service) and SPI (Stateful Packet Inspection), are built in to the BroadGuard so that it can protect client PCs from common hacker attacks (see page 55 for an explanation of these terms). With 30 SOHOware ® Secure Cable/DSL Router...
Page 41: Change Password
Enter the e-mail address that the warnings should be sent to. It is highly recommended that you use the default e-mail server provided by SOHOware as many e-mail servers refuse to relay e-mail. Click Save to store the settings. Click Restart to initialize the BroadGuard with the new settings.
Page 42: Advanced
TCP/IP settings (see page 9) and related network settings. Advanced Access Control Figure 39. Access Control This feature prevents users (or children) from running disallowed Internet applications or accessing unsuitable websites (maximum 10 websites). In order to 32 SOHOware ® Secure Cable/DSL Router...
Page 43: Figure 40. Globally Disallowed Websites/Keywords
You may control Internet access of up to 10 PCs on your home/office network. Choose the static IP address for the PC from the dropdown list Check the boxes for the applications you wish to deny to this IP address Click Save SOHOware ® Secure Cable/DSL Router 33...
Page 44: Dmz
BroadGuard Setting: You must set a static IP address for a DMZ PC to be exposed to the Internet and set that PC to use the selected IP address. Then click Save to make the setting effective. Click Restart to initialize the BroadGuard with the updated settings. 34 SOHOware ® Secure Cable/DSL Router...
Page 45: Dhcp Settings
192.168.1.100 to 192.168.1.254 will be part of the dynamic IP address pool. IP addresses from 192.168.1.2 to 192.168.1.99 will be available as static IP addresses. You can see the client PC’s information on the DHCP IP Address Assignments screen. SOHOware ® Secure Cable/DSL Router 35...
Page 46: Figure 43. Dhcp Ip Address Assignments
IP address will not be shown in the table. To renew the IP address: for Windows 95/98/Me go to page 48, for Windows NT 4.0 go to page 49, and for Windows 2000 go to page 50. 36 SOHOware ® Secure Cable/DSL Router...
Page 47: Port Forwarding
• Enter the port number you wish to open in the Port Number field. Well known ports include 7(Echo), 21(FTP), 23(TELNET), 25(SMTP), 53(DNS), 79(Finger), 80/8080(HTTP), 110(POP3), 113(Authentication Service), 119(NNTP), 161(SNMP), 162(SNMP Trap), 1723(PPTP). SOHOware ® Secure Cable/DSL Router 37...
Page 48: Change Nbg800 Ip Address
Windows 2000 go to page 50). Status The Status section contains; Internet information, the Public IP Address assignment, and the BroadGuard LAN IP address assignments (Figure 46). This information is useful in resolving a connection problem. 38 SOHOware ® Secure Cable/DSL Router...
Page 49: Tools
MAC Address: The MAC address of the NGB800 Firewall: The NGB800 firewall status Tools Six useful tools are provided: PPPoE Check, Hacker Alert Test, View Current Access Control Settings, Access Monitor, Remote Management, and Downloads. SOHOware ® Secure Cable/DSL Router 39...
Page 50: Pppoe Check (Dsl Users Only)
Check Now. You may click Disconnect to terminate your DSL connection. Figure 47. PPPoE Check Either of the following screens (Figure 48 or Figure 49) indicate that PPPoE is operating correctly. Figure 48. PPPoE Service Running 40 SOHOware ® Secure Cable/DSL Router...
Page 51: Figure 49. Pppoe Check Successful
Figure 50. PPPoE Check Unsuccessful A screen such as that shown in Figure 51 indicates that you entered a wrong username, login password, or service name. Go to the DSL broadband connection setup page to check them again. SOHOware ® Secure Cable/DSL Router 41...
Page 52: Figure 51. Authentication Failed
Figure 51. Authentication Failed 42 SOHOware ® Secure Cable/DSL Router...
Page 53: Hacker Alert Test
On this page you can view access control settings of PCs restricted by you. You will see each PC’s manually assigned IP address, and a list of the denied Internet applications for each restricted PC. SOHOware ® Secure Cable/DSL Router 43...
Page 54: Access Monitor
BroadGuard to see whether there is any improper Internet activity on your home/office network. Click Refresh to display the latest Internet activities. Click any website’s hypertext address to go to that website. Remote Management Figure 55. Remote Management 44 SOHOware ® Secure Cable/DSL Router...
Page 55: Downloads
Windows, Mac, or Linux computer. Windows Users Download the firmware from the SOHOware web site and save the file on your local hard drive. Double-click the file and follow the on-screen instructions to run the firmware upgrade.
Page 56 TFTP program, Mac users need a third-party TFTP program. After the upgrade process is complete, you must press the Reset button on the rear of the BroadGuard to make your new firmware effective. 46 SOHOware ® Secure Cable/DSL Router...
Page 57: Chapter 4: Troubleshooting
Chapter 4: Troubleshooting If you cannot find your problem listed below, see Chapter 5: FAQs, page 54, or see the BroadGuard FAQ at the SOHOware website. 1. I can’t connect to the BroadGuard. The BroadGuard is properly installed, LAN connections are OK, and it is powered ON.
Page 58: Figure 57. Status
Windows 95/98/Me step1. Click Start/Run, type winipcfg, and click OK (Figure 58) Figure 58. Run step2. The IP Configuration dialog box will open (Figure 59) 48 SOHOware ® Secure Cable/DSL Router...
Page 59: Figure 59. Ip Configuration
Figure 60. Command Prompt-1 step2. Type “ipconfig /release” (Figure 60) and press Enter step3. Type “ipconfig /renew”, and press Enter to retrieve new information (IP address, subnet mask, and default gateway address) from the BroadGuard (Figure 61) SOHOware ® Secure Cable/DSL Router 49...
Page 60: Figure 61. Command Prompt-2
Figure 62. Command Prompt-3 step2. Type “ipconfig /release” (Figure 62) and press Enter step3. Type “ipconfig /renew”, and press Enter to retrieve new information (IP address, subnet mask, and default gateway address) from the BroadGuard (Figure 63) 50 SOHOware ® Secure Cable/DSL Router...
Page 61: Figure 63. Command Prompt-4
Check the BroadGuard Internet settings (IP address, subnet mask, default gateway, and DNS) in Status (Figure 64). If there is no information shown on the screen, it means that your BSP has a problem SOHOware ® Secure Cable/DSL Router 51...
Page 62: Figure 64. Status
IP address from time to time. The BroadGuard gets its public IP from the BSP’s DHCP server automatically. The BroadGuard must renew the public IP if the BSP cancels the originally assigned IP address. 52 SOHOware ® Secure Cable/DSL Router...
Page 63 (without a BroadGuard), the network connection operates normally. What should I do? Completely remove the PPPoE software from all your PCs. The PPPoE software supplied by Broadband Service Providers causes many conflicts, including one with the BroadGuard’s PPPoE program. SOHOware ® Secure Cable/DSL Router 53...
Page 64: Chapter 5: Faqs
If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP program. How will I be notified of new BroadGuard firmware upgrades? All firmware upgrades are posted on the SOHOware website at 54 SOHOware ®...
Page 65 Does the BroadGuard pass PPTP packets? Yes. What is the recommended maximum number of VPN sessions I can run on the BroadGuard? If you setup a VPN server inside the BroadGuard, and users from the Internet want to access the VPN server, we recommend the number of sessions is five or less to prevent influencing the throughput of the BroadGuard.
Page 66 Many sites discuss this issue on the Internet. You can use a search engine (e.g. www.yahoo.com) to get those sites’ addresses by entering the keywords “child safety”. The www.getnetwise.org website is suggested for parents to obtain more information. 56 SOHOware ® Secure Cable/DSL Router...
Page 67: Appendix A: Vpn Remote Access
VPN is natively supported in Windows 98, 98SE, and Me. On a Windows 95 machine, you need to upgrade to Dial-Up Networking Version 1.3. Windows 98/98SE/Me VPN Client Setup step1. Click Start/Settings/Control Panel Figure 65. Control Panel SOHOware ® Secure Cable/DSL Router 57...
Page 68: Figure 66. Network
Click Add. The Select Network Component Type dialog box will open (Figure 67) Figure 67. Select Network Component Type step4. Double-click Adapter. The Select Network adapters dialog box will open (Figure 68) Figure 68. Select Network Adapters 58 SOHOware ® Secure Cable/DSL Router...
Page 69: Figure 69. Network
The system will ask you to restart your computer. Remove the CD and click Yes to complete the installation step8. After restarting, click My Computer/Dial-Up Networking. The Welcome to Dial-Up Networking dialog box will open (Figure 70) SOHOware ® Secure Cable/DSL Router 59...
Page 70: Figure 70. Welcome To Dial-Up Networking
Click Next. The Make New Connection dialog box will open (Figure Figure 71. Make New Connection-1 step10. Type a descriptive name for the connection. Choose Microsoft VPN Adapter from the Select a device dropdown list. Click Next 60 SOHOware ® Secure Cable/DSL Router...
Page 71: Figure 72. Make New Connection-2
Microsoft Dial-Up adapter. Click OK to continue step13. Windows may ask for the Windows CD-ROM. Insert your Windows CD and click OK step14. In the Dial-Up Networking folder (Figure 74), you should have a new VPN connection SOHOware ® Secure Cable/DSL Router 61...
Page 72: Figure 74. Dial-Up Networking
Enter your User name, Password, and the Internet IP address of the VPN server. Click Connect Note: Connecting to the VPN server may take several attempts before a connection is established. step17. The Connection Established dialog box will open (Figure 76) 62 SOHOware ® Secure Cable/DSL Router...
Page 73: Windows 2000 Vpn Server Setup
Configure and Enable Routing and Remote Access. The Routing and Remote Access Server Setup Wizard welcome screen will open. Click Next and the Common Configurations dialog box will open (Figure 78) SOHOware ® Secure Cable/DSL Router 63...
Page 74: Figure 78. Common Configurations
Figure 79. Remote Client Protocols step4. Make sure TCP/IP is in the Protocols list, then check Yes, all of the available protocols are on this list. Click Next and the Internet Connection dialog box will open (Figure 80) 64 SOHOware ® Secure Cable/DSL Router...
Page 75: Figure 80. Internet Connection
192.168.1.2 ~192.168.1.254 range. Click Next. The IP Address Assignment box will open (Figure 81) Figure 81. IP Address Assignment step6. Check From a specified range of addresses. Click Next. The Address Range Assignment box will open (Figure 82) SOHOware ® Secure Cable/DSL Router 65...
Page 76: Figure 82. Address Range Assignment
VPN server. We recommend the number of addresses is five or less to prevent influencing the throughput of the BroadGuard. Click OK to save the settings. You will be returned to the Address Range Assignment box (Figure 84) 66 SOHOware ® Secure Cable/DSL Router...
Page 77: Figure 84. Address Range Assignment
Figure 85. Managing Multiple Remote Access Servers step10. Check No, I don’t want… then click Next step11. Click Finish. A Routing and Remote Access warning screen will open (Figure 86) Figure 86. Routing and Remote Access-1 SOHOware ® Secure Cable/DSL Router 67...
Page 78: Figure 87. Routing And Remote Access-2
In the left pane, double-click the server and double-click IP Routing. In the right, double-click the Local Area Connection with the IP address in the 192.168.1.2 ~192.168.1.254 range. The Local Area connection Properties box will open (Figure 88) 68 SOHOware ® Secure Cable/DSL Router...
Page 79: Figure 88. Local Area Connection Properties
That completes the VPN server setup. The next stage is to set user access permissions. Set User Permissions step1. Click Start/Settings/Control Panel. In Control Panel, double-click the Administrative Tools icon. The Administrative Tools window will open (Figure 89) SOHOware ® Secure Cable/DSL Router 69...
Page 80: Figure 89. Administrative Tools
Users and Groups. Click Users to show all users lists in Computer Management (Figure 90) Figure 90. Computer Management step3. Double-click the name of the user you want to set permissions for. The Properties box will open (Figure 91) 70 SOHOware ® Secure Cable/DSL Router...
Page 81: Figure 91. User Properties
Figure 92. Network and Dial-Up Connections step5. When there is a live connection from a remote user, the icon will show activity (Figure 92) Note: Connections to the VPN server may take several attempts before a connection is established. SOHOware ® Secure Cable/DSL Router 71...
Page 82: Appendix B: Glossary
Domain Name The Domain Name identifies one or more IP addresses. For example, the domain name of sohoware.com represents about a dozen IP addresses. URL (Uniform Resource Locator) A Uniform Resource Locator is a standard for specifying the location of an object on the Internet, such as a file or a newsgroup.
Page 83 Authority (IANA) which is charged with assigning IP addresses to Internet users, ISPs, etc. NAT is a technology that has been introduced to help maximize the utilization of assigned IANA or global IP addresses. SOHOware ® Secure Cable/DSL Router 73...
Page 84 Software stored in read-only memory (ROM) or programmable ROM (PROM). Easier to change than hardware, but harder than software stored on disk. Firmware is often responsible for the behavior of a system when it is first switched on. 74 SOHOware ® Secure Cable/DSL Router...
Page 85: Specifications
Humidity 0 to 90%, (non-condensing) Dimensions 258 x 168 x 45mm (10.2 x 6.6 x 1.8 in.) Weight 770 g (27.2 oz.) Power Consumption AC 5V/1A BroadGuard Unit: Three-year Limited Warranty Power Adapter: One year SOHOware ® Secure Cable/DSL Router 75...
Page 86: Technical Support
What you were doing when the error occurred • What error messages you saw • Whether the problem can be reproduced • The serial number of your SOHOware product Telephone 408-565-9888 Toll Free Technical 800 632-1118 ext: 2828 Support Technical Support 24hrs...
Page 87: Sohoware Limited Warranty
Should a product fail to be in good working order during the applicable warranty period, SOHOware will, at its option and expense, repair or replace it, or deliver to the purchaser an equivalent product or part at no additional charge except as set forth below.
Page 88: Limitation Of Liability
If this product does not function as warranted, your sole remedy shall be repair or replacement as provided for above. In no case shall SOHOware be liable for any incidental, consequential, special, or indirect damages resulting from loss of data,...
Page 89 : NDC Europe Company Address : 1, Earlsfort Centre, Hatch Street, Dublin 2, Ireland. Person authorized to make this declaration: Name : Changhua Chiang Position/Title : President & CEO March 15, 2001 Date Legal Signature SOHOware ® Secure Cable/DSL Router 79...
Page 90: Index
Disable Port Forwarding Domain Name Napster Downloads DSL Setup Packing List Password Port Forwarding FAQs Ports, Well known Power Adapter PPPoE Check PPPoE DSL Service Glossary PPTP Green Cable Rear Panel 4, 6 Hardware Installation 80 SOHOware ® Secure Cable/DSL Router...
Page 91 Setup Home Page VPN Client Configuration VPN Remote Access Stateful Packet Inspection VPN Server Configuration Status 23, 38 Support Warranty White Cable TCP/IP Settings Wired LAN Extension Technical Specifications Wireless LAN Extension Tools 23, 39 81 SOHOware ® Secure Cable/DSL Router...