GE GFW550 Owner's Manual & Installation Instructions
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GE GFW550 Owner's Manual & Installation Instructions

GE GFW550 Owner's Manual & Installation Instructions

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GE is a trademark of the General Electric Company. Manufactured under trademark license.
Getting Started . . . . . . . . . . . . . . . . . . . . . . 5
Appliance Communication . . . . . . . . . . . . . 14
Dryer Control . . . . . . . . . . . . . . . . . . . . . . . . 15
Dispensers . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Consumer Help Indicator . . . . . . . . . . . . . . 18
Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . 22
some models only) . . . . . . . . . . . . . . . . . . . . . 27
Write the model number, serial
number and MAC ID for WiFi
enabled models here:
Model # _________________
Serial # _________________
MAC ID _________________
You can find them on a label
inside the washer door.
. . . . . . . . . . .3
OWNER'S MANUAL &
. . . . . . . . . . . 20
ENGLISH/FRANÇAIS/
. . . . . . 31
. . . . . . . . . . . .35
. . . . . . . . . . 36
. . . . . 37
. . 38
INSTALLATION
INSTRUCTIONS
PFW955
PFW950
PFW870
GFW850
GFW655
GFW650
GFW550
GFW510
ESPAÑOL
49-3000368 Rev 1
05-24

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  • Page 1: Table Of Contents

    Model # _________________ Serial # _________________ MAC ID _________________ You can find them on a label inside the washer door. GE is a trademark of the General Electric Company. Manufactured under trademark license. 49-3000368 Rev 1 05-24...
  • Page 2 THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME. Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family. We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too.

  • Page 3: Safety Information

    IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using WARNING your appliance, follow basic precautions, including the following: Read all instructions before using the appliance. Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

  • Page 4: Proper Installation

    Optional drain hose extension recommended for discharging heights from 60” - 96”. GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

  • Page 5: Using The Washer

    Using the washer To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY WARNING INFORMATION before operating this appliance. Throughout this manual, features and appearance may vary from your model. Quick Start: Step 1 Step 4 Step 5 Load clothes into your...

  • Page 6: Getting Started

    Getting started Features and appearance will vary. Model: PFW955 Model: PFW950 Model: PFW870 Model: GFW850 Model: GFW655 49-3000368 Rev 1...
  • Page 7 Getting started Features and appearance will vary. Model: GFW650 Model: GFW550 Model: GFW510SCV Model: GFW510SCN 49-3000368 Rev 1...
  • Page 8 Using the washer Power Press to “wake up” the display. If the display is active, press to put the washer into standby “OFF” mode. NOTE: Pressing Power does not disconnect the appliance from the power supply. Start and Pause (Add Garment) Press to start a wash cycle.
  • Page 9 Using the washer Wash Cycles - Continued The cycles are optimized for specific types of loads. The chart below will help you match the items to be laundered with the best cycle settings. For optimal performance, select the cycle that most closely matches the items in your load.
  • Page 10 Using the washer Settings Individual settings for soil level (Level), water temperature (Temp) and spin speed (Spin) can be set from the minimum to maximum. In general, the higher up the column, the more energy will be used. Soil Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level pad until you have reached the desired setting.
  • Page 11 If you have connected your washer to WiFi, the first selection, “AP”, can be selected to enable remote starting of your washer from the GE Appliance Smartphone app. Or, if you select a delay time in hours, the machine will count down and start automatically following this period.
  • Page 12 Using the washer Options SmartHQ App Enabled There are several options that support your WiFi connected washer available through the SmartHQ App. Not only does this App enable you to receive over the air upgrades and updates to your washers software, but it unlocks special features for your washer. Among those features are Adaptive SmartDispense, Adaptive My Settings and Stain Removal Guide.
  • Page 13 Using the washer Options Light (on some models) The basket light will turn on and remain on for 5 minutes when the door opens, Start/Pause pad is pressed, or by pressing the Light pad. The basket light can be turned off by pressing the Light pad. Sound To change the loudness of the end of cycle signal and the press pad volume, press the Sound pad as many times as needed to reach the desired volume.

  • Page 14: Appliance Communication

    Appliance Communication WiFi Connect (For customers in the United States only - GE Appliances and Profile models only) WiFi Label Location Your washer is GE Appliances WiFi Connect enabled. It is highly recommended that you connect your washer to WiFi to...

  • Page 15: Dryer Control

    Using the washer ® Dryer Control – Bluetooth Pairing (on some models) Open and close dryer door 1. Power on both the washer and the dryer but do not start any 3 times within cycles. 10 seconds 2. Press and hold the Tumble Care button on the ®...

  • Page 16: Dispensers

    Using the washer Dispenser Drawer Slowly open the dispenser drawer by pulling it out until Do NOT put detergent packets in the dispenser drawer. it stops. After adding laundry products, slowly close the NOTE: Use only liquid or powder HE detergents and dispenser drawer.
  • Page 17 Using the washer On models with SmartDispense: On models without SmartDispense: Add PreWash to this compartment SmartDispense Detergent Bleach Flap Selector Softener Softener Bleach Detergent Flap Selector Detergent Compartment Detergent usage may need to be adjusted for water Only use high-efficiency detergent in this washer. temperature, water hardness, size and soil level of the Do NOT fill high-efficiency detergent over the MAX load.

  • Page 18: Consumer Help Indicator

    “door” will also be shown on display if 3 cycles have been started without opening the door. The washer will not start another cycle until the door is opened. In either circumstance, try opening and closing the door, and then starting a new cycle. If the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.

  • Page 19: Loading

    Loading Always follow fabric manufacturer’s care label when laundering. Sorting Wash Loads Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

  • Page 20: Care And Cleaning

    Care and cleaning Water Supply Hoses Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures and possible water damage.
  • Page 21 See Installation Instructions in this manual. If these parts are not available, they can be ordered by visiting our Website at GEApplianceparts.com or by calling GE Appliances at 877.959.8688. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616 or GEAppliances.ca/en/products/parts-filters-accessories.

  • Page 22: Installation Instructions

    Installation Washer Instructions If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com In Canada, call 800.561.3344 or visit GEAppliances.ca TOOLS REQUIRED BEFORE YOU BEGIN Adjustable wrench Level Read these instructions completely and carefully.

  • Page 23: Washer Dimensions

    Installation Instructions WASHER DIMENSIONS Models - PFW955, PFW950, Models - GFW655, GFW650, PFW870, GFW850: GFW550, GFW510: 56-1/2” ( 143.8 cm ) 54-1/2” ( 138.4 cm ) 28” (71.2 cm) 34” ( 86.4 cm ) 32” ( 81.3 cm ) 1-5/8"...

  • Page 24: Unpacking The Washer

    Installation Instructions UNPACKING THE WASHER UNPACKING THE WASHER (cont.) 7. Insert shipping bolt hole covers into shipping bolt Recycle or destroy the carton and WARNING holes. plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.

  • Page 25: Electrical Requirements

    Installation Instructions ELECTRICAL REQUIREMENTS WARNING - Electrical Shock Hazard Disconnect power supply before servicing. WARNING - Electrical Shock Hazard Replace all parts and panels before operating. Plug into a grounded 3-prong outlet. Failure to do so can result in death or electrical shock. DO NOT remove ground prong.

  • Page 26: Installing The Washer

    United States by visiting our Website washer will vibrate. at GEApplianceparts.com or by calling GE Appliances If the floor is not level or is damaged, Scan this code at 877.959.8688. In Canada, visit GEAppliances.ca/en/...

  • Page 27: Reversing The Door Swing (Optional On Some Models Only)

    Installation Instructions REVERSING THE DOOR SWING (OPTIONAL ON SOME MODELS ONLY) IMPORTANT NOTES WARNING Video • Handle parts carefully to avoid Unplug the appliance or turn off the circuit breaker scratching paint. before servicing. Pressing the Power pad DOES • Provide a non-scratching work NOT disconnect power.
  • Page 28 Installation Instructions REVERSING THE DOOR SWING (OPTIONAL ON SOME MODELS ONLY) REMOVE, REVERSE AND REMOVE THE DOOR STRIKER REPLACE THE DOOR STRIKER ASSEMBLY AND REPLACE ON THE OPPOSITE SIDE • Remove the 2 screws from the striker. Rotate the (CONTINUED) striker 180°...
  • Page 29 Installation Instructions REVERSING THE DOOR SWING (OPTIONAL ON SOME MODELS ONLY) REMOVE THE TERMINAL REMOVE LOCK ASSEMBLY AND HOLDER AND DISCONNECT THE INSTALL ON OPPOSITE SIDE OF PIN CONNECTOR FROM WASHER WASHER (CONTINUED) • Using your • Insert the provided lock bar into the lock mechanism fingers, pry the in the washer face.
  • Page 30 Installation Instructions REVERSING THE DOOR SWING ( OPTIONAL ON SOME MODELS ONLY ) REMOVE LOCK ASSEMBLY AND RECONNECT PIN CONNECTOR INSTALL ON OPPOSITE SIDE OF FROM THE WASHER AND REPLACE WASHER (CONTINUED) THE TERMINAL HOLDER • Reconnect the • Remove the lock switch cover button from the back pin connector and of the lock cover plate and replace it in the opposite press the terminal...

  • Page 31: Troubleshooting Tips

    Troubleshooting Tips... Before you call for service It is highly recommended that you connect your washer to WiFi to download the latest software, receive periodic updates and benefit from many of the extended features available through the SmartHQ App. Many of the AI features for your washer require connection to the SmartHQ App.
  • Page 32 Troubleshooting Tips... Before you call for service Problem Possible Cause What To Do Incomplete cycle or Automatic load Timer adds up to 3 minutes to cycle for each rebalance. timer not advancing redistribution 11 or 15 rebalances may be done. This is normal operation.
  • Page 33 Troubleshooting Tips... Before you call for service Problem Possible Cause What To Do Not enough This is normal Horizontal washers do not require the tub to fill with water like water top-load washers. Washer pauses Pump filter may be clogged See the Care and Cleaning section on how to clean the or has to be Pump Filter.
  • Page 34 Troubleshooting Tips... Before you call for service Problem Possible Cause What To Do Grayed or Not enough detergent Use correct amount of detergent. yellowed Not using HE (high Use only HE detergent. clothes efficiency) detergent Hard water Use hottest water safe for fabric. Use a water conditioner like Calgon brand or install a water softener.

  • Page 35: Limited Warranty

    This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service.

  • Page 36: Consumer Support

    Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience.

  • Page 37: Quick Reference Guide

    49-3000368 Rev 1...

  • Page 38: Quick Installation Guide

    49-3000368 Rev 1...

This manual is also suitable for:

Pfw950Pfw870Gfw850Gfw655Gfw650Pfw955 ... Show all

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