Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for IKE TC-2000AC
Summary of Contents for IKE TC-2000AC
- Page 1 Private Automatic Branch Exchange All rights reser ved.
-
Page 2: Table Of Contents
Table of Contents Table of Contents -Page - - Functions - Chapter 1: Brief Introduction 1.1 Model Introduction -----------------------------------------------------------------------------1 1.2 Technical Index ---------------------------------------------------------------------------------2 1.3 Structure and Names ---------------------------------------------------------------------------3 1.4 PC Connecting Line Explanation ----------------------------------------------------------14 Chapter 2: Before Programming 2.1 Unlock System Password -------------------------------------------------------------------15 2.2 Change System Password -------------------------------------------------------------------15 Chapter 3: About Internal Call... - Page 3 Table of Contents -Page - - Functions - ------------------------------------------------------2 5.3 Monitoring and Recording Function 5.3.1 CO Line is Monitor Recorded (Permit / Forbid) --------------------------------------2 5.3.2 Extension is Monitor Recorded (Permit / Forbid) -------------------------------------2 5.4 Extension is Permitted Use Certain CO Line Only -------------------------------------2 -----------------------------------------------24 5.5 Exclusive CO Line of Superior Extension...
- Page 4 Table of Contents -Page - - Functions - Chapter 7: Extension Management 7.1 Attendant Extensions Assignment --------------------------------------------------------- 33 7.2 Ring Extensions Assignment For Operator Attendant Service ---------------------- 33 7.2.1 Ringing Extensions of Certain CO Line ----------------------------------------------- 33 7.2.2 Clear Ringing Extensions of Certain CO Lines ---------------------------------------- 33 7.2.3 Assign Parameters of CO Line (MN) the Same as CO Line (AB ) -------------------34 7.2.4 Assign Parameters of All CO Lines the Same as CO Line MN -----------------------34 7.3 Answering Mode Assignment -------------------------------------------------------------- 34...
- Page 5 Table of Contents 8.8 Telephone Type Assignment------------------------------------------------------------------42 8.9 Door Bell and Gate Lock Function--------------------------------------------------------- 43 8.9.1 Ringing Extension for Door Bell -------------------------------------------------------- 43 8.9.2 Unlock --------------------------------------------------------------------------------------43 8.10 Voice Mail Function------------------------------------------------------------------------- 44 8.10.1 External Caller Leave Message --------------------------------------------------------44 8.10.2 Listen New Message -------------------------------------------------------------------- 45 8.10.3 Call Transferred to Voice Mailbox----------------------------------------------------- 45 8.10.4 Manage Voice Mailbox-------------------------------------------------------------------45 8.10.5 Examples of Prompted Message-------------------------------------------------------- 46...
-
Page 6: Chapter 1: Brief Introduction
Current Model Model Structure Extensions CO lines ( Purchased) TC-2000AC 2 / 3 / 4 Fixed 8 /16/ 24/ 32 TC-2000HC Expandable 2 / 4 / 6 4/8/12/16/20/24/28/32... -
Page 7: Technical Index
Chapter 1: Brief Introduction 1.2 Technical Index Specifications Names * Model: TC-2000AC / HC / AK / HK / ACV / AKV: 7 channels Communicate * Model: TC-2000T / BC / VC / DC / DK / VK : 15 channels Channel... -
Page 8: Structure And Names
Chapter 1: Brief Introduction 1.3 Structure and Names 1.3.1 TC-2000AC Front view Left view Model 208AC, 308AC back view Model 416AC back view Part Names: Power switch CO line jack Extension jack Power socket Rj11 for connect with PC COM port... - Page 9 Chapter 1: Brief Introduction 1.3.2 TC-2000HC Part Names: Power switch Rack mount panel (option) Model HC solid view Model HC back view Part Names: Power socket Power fuse Connect PC record software Broadcast signal output port External music jack Rj11 for connect with PC COM port CO line card slot Extension line card slot...
- Page 10 Chapter 1: Brief Introduction 1.3.3 TC-2000BC Model BC back view Part Names: Heat dissipation Power switch Power socket Connect point for backup battery Tone card CO line card slot Extension card slot...
-
Page 11: Front View
Chapter 1: Brief Introduction 1.3.4 TC-2000AK Front view Part Names: Left view Power switch CO line ports Extension ports Power socket Rj11, for connect with PC Monitor voice record port External music inputted port Model 308AK back view Model 416AK back view Right view... - Page 12 Chapter 1: Brief Introduction 1.3.5 TC-2000HK Part Names: Power switch Rack mount panel (optional) Model HK solid view Model HK back view Part Names: Power socket Power fuse PC voice record port Broadcast signal output port External music inputted port Rj11, for connect computer CO line card Extension line card...
- Page 13 Chapter 1: Brief Introduction 1.3.6 TC-2000VK Model VK back view Model VK front view Model VK Internal View Part Names: CO line jack CO line jack Extension jack Extension jack Extension jack Extension jack Battery interface PC COM, Record,Broadcast Power socket and switch Cover opened button...
- Page 14 Chapter 1: Brief Introduction 1.3.7 TC-2000DK Front view Back view Part Names: Power LED Power Switch CPU LED CO lines LED Power socket Fuse (2A) Tone card CO line card Extension line card Power board Battery box (optional) Card slot...
- Page 15 Chapter 1: Brief Introduction Part Names: Holding music volume External music input jack Broadcast, tone output jack Rj11for connect PC, also for connect voice recorder PC record software jack Extension Card: from the bottom up: No.1 card: extension 01 to 08 No.2 card: extension 09 to 16 thus, by analogy.
- Page 16 Chapter 1: Brief Introduction 1.3.8 Main Unit Installation & Connection ( as example of DK) Extension CO line ..Creepage protection Arrester Arrester Ac80v to 260v ..VOIP Internet External Music Junction Shelf Junction Shelf Junction Shelf Amplifier Ground wire Voice Recorder COM port Computer...
- Page 17 Chapter 1: Brief Introduction 1.3.9 TC-2000T PABX Front (outside view) Side view of TC-2000T Part Names: Front panel lock Rack mounted panel Front panel Screw Power socket Fuse ( 2A) Power switch Line outlet Extension line jacks C.O line jacks Back (outside view) Jacks from the top down: of TC-2000T...
- Page 18 Chapter 1: Brief Introduction Part Names: Power switch board ( not available for version A machine) CPU board Audio board C.O line board Extension board Front panel Internal PCB Front ( inside view) Battery fastened belt of TC-2000T Screw for fix belt Backup battery (12V/7AH) Draw PCB: Cathode wire (blue)
-
Page 19: Pc Connecting Line Explanation
Chapter 1: Brief Introduction PCB Introduction of TC-2000T: The order of C.O line or Extension jack is from the top down, from light to left, please refer following picture. Extensions Extensions C.O Lines C.O Lines C.O Lines External music No.9 ~ 12 No.1 ~ 4 No.17 ~ 20 No.1 ~ 4... -
Page 20: Chapter 2 Before Porgramming
Chapter 2 Before Porgramming 2.1 Unlock System Password Format: * * 01 ABCD # ABCD = System password ( Default is 1234 ) Description: Password is required for entering the system programming mode. Example: Unlock system by password before system program: Operating: Lifts extension 8001 Input ** 01 1234 # Hear [System unlocked... -
Page 21: Chapter 3 About Internal Call
Chapter 3 About Internal Call 3.1 Internal Call Allows an extension user to make a call to another extension. Format 1: ABCD ( When extension is at non-direct access CO line mode) Format 2: * ABCD ( When extension is at direct access CO line mode) ABCD = Extension number Example 1: Non-direct outgoing mode extension 8008 calls extension 8065. -
Page 22: Conference ( Internal 3-Party )
Chapter 3 About Internal Call 3.3 Conference ( Internal 3-party ) Format : Tap hook-switch + * + ABCD ABCD = Extension number Description: During an internal call any one of user can add one more extension to build internal 3-party conference by tap hook-switch and * ABCD ( ABCD is additional extension number). -
Page 23: Chapter 4 About External Call
Chapter 4 About External Call 4.1 Outside ( CO ) Line Connection Assignment Description; Assigns which CO line(s) is connected to the system or not. 4.1.1 CO Line Connection for No.1 CO Line Card Format : * 31 ABCDEFGH # ABCDEFGH = CO line jack need to be connected Example: Connect CO lines with jack 1,2,3,4,5 of No.1 CO line card. -
Page 24: Access Co Line Directly
2. User will hear busy tone when the selected CO line is busy. 3. Model: TC-2000AC/ HC / BC /AK / HK / AKV /ACV can select CO line by input # M, example, select CO 3 by input # 3 which is the same as press # 03. -
Page 25: Related Settings
Chapter 4 About External Call 4.3 Related Settings 4.3.1 Outward Code Assignment ( Least Cost Route ) Format : * 97 1 A MN # ( Assign Second outward code ) * 97 2 A MN # ( Assign Third outward code ) A = Outward code = 1 ~8 MN = CO line jack number = 01~16 Description: Allows extension user make outside calls by input outward code to... -
Page 26: Assign Speed Dialing Number For Phone Number
Chapter 4 About External Call 4.3.3 Assign Speed Dialing Number for Phone Number Format : # ** MN abcdefgh # MN = Speed dialing number = 01 ~80 abcdefgh = Phone number ( maximum of 24 digits) Description: Allows authorized extension add or change speed dialing numbers which can be shared with all extension users. -
Page 27: Chapter 5 Call Permission Management
Chapter 5 Call Permission Management 5.1 Personal Account 5.1.1 Personal Account Assignment Format 1: * 86 MN A # ( For certain account) Format 2: * 86 A # ( For all accounts) MN = account = 01~99 (total 99 accounts) A = 0 = Disable account A = 1 = Enable account Description: Enable or disable make outgoing call by any extension after enter... -
Page 28: Monitoring And Recording Function
Chapter 5 Call Permission Management 5.3 Monitoring and Recording Function 5.3.1 CO Line is Monitor Recorded (Permit / Forbid) Format 1: * 46 MN A # ( For certain CO line ) Format 2: * 46 A # ( For all CO lines ) MN = CO line jack number = 01 ~ 16 A = 0 = Forbid A = 1 = Permit... -
Page 29: Exclusive Co Line Of Superior Extension
Chapter 5 Call Permission Management 5.5 Exclusive CO Line of Superior Extension Format : * 42 MN ABCD # MN = CO line jack number = 01 ~ 16 ABCD = Superior's extension number Description: The superior has exclusive CO line which is forbidden used by normal extension users, moreover, this superior can use other CO lines also. -
Page 30: Application Of Function 5.4 / 5.5
Chapter 5 Call Permission Management 5.7 Application of Function 5.4 / 5.5 / 5.6. Example 1: Group 2 whose extensions are A/B/C/D and CO lines are 1/2/3 which mean extensions A/B/C/D are permitted use only lines 1/2/3 to make external call. Group 3 whose extensions are E/F/G/H/I/J/K and CO lines are 4/5/6/ 7/8 which mean extensions E/F/G/H/I/J/K are permitted use only lines 4/5/6/7/8 to make external call. -
Page 31: Permitted Phone Number
Chapter 5 Call Permission Management 5.8.2 Permitted Phone Number Format : * 57 G ABCD # G = Group = 7 ~ 9 ABCD = Front digits of permitted phone number Description: Only permit dail phone numbers with these front digits. Example: Assign front digits 0757 / 010 to group 7 ( G =7 ), and 200 to group 8. -
Page 32: Cancelling Class Assignment
Chapter 5 Call Permission Management 5.9.3 Cancelling Class Assignment Format 1: * 53 ABCD # ( For certain extension) Format 2: * 53 # ( For all extensions ) ABCD = Extension number. Example: Cancelling class assignment of extension 8015. Operating: Input * 53 8015 #;... -
Page 33: Chapter 6 About Incoming Call
Chapter 6 About Incoming Call 6.1 Answer Incoming Call 6.1.1 By Ringing Extension Description: Extension user can answer the phone by lifts ringing exension which pre-assigned for operator attendant mode purpose, however, none of extension will ring at auto-attendant mode until caller input extension number or dial related number to access operator. -
Page 34: 3-Party Conference ( 1 Co & 2 Extensions)
Chapter 6 About Incoming Call 6.3 3-Party Conference ( 1 CO & 2 Extensions) Format : Tap hook-switch + * + ABCD ABCD = Extension number Description: When an extension is on the phone with external party he can add one more extension on the same line by tap hook-switch then input * ABCD ( ABCD is additional extension number). -
Page 35: Busy Transferred
Chapter 6 About Incoming Call 6.6 Busy Transferred Format: # * 1 ABCD ABCD = Entrusted extension number Description: Extension user can input # * 1 ABCD on his phone to assign calls are transferred to entrusted extension automatically when his phone is busy. -
Page 36: Do Not Disturb ( Dnd )
Chapter 6 About Incoming Call 6.9 Do Not Disturb ( DND ) Format: # * 71 Description: User can input # * 71 on his phone to assign his extension doesn't ring no matter any call is received and it will send busy tone to caller at that time, however, user can make calls as normal. -
Page 37: External Caller Reaches Extension By One-Touch Dialing ( At Disa Mode)
Chapter 6 About Incoming Call 6.12 External Caller Reaches Extension by One-Touch Dialing ( at DISA mode) 6.12.1 One-Touch Dialing Assignment ( Permitted / Forbidden ) Format 1: * 29 M # M=0= One touch dialing is forbidden M=1= Permit one touch dialing and extension ring by turns in a group. M=2= Permit one touch dialing and all extensions in a group are ringing at the same time. -
Page 38: Chapter 7 Extension Management
Chapter 7 Extension Management 7.1 Attendant Extensions Assignment Format 1: * 25 ABCD # ( Attendant1, default setting is extension 8002) Format 2: * 26 ABCD # ( Attendant2, default setting is extension 8003) ABCD = Extension number Description: Allows assign up to two extensions as attendant extensions for service at auto-attendant mode, when external caller dial 0, call will go to attendant 1, and it will be auto-transferred to attendant 2 when the 1 is busy, however, system will send suggestive message to caller when... -
Page 39: Assign Parameters Of Co Line (Mn) The Same As Co Line
Chapter 7 Extension Management 7.2.3 Assign Parameters of CO Line (MN) the Same as CO Line (AB ) Format : * 16 AB MN # AB = CO line jack number = 01~16 ( Parameter has been programmed) MN = CO line jack number = 01~16 7.2.4 Assign Parameters of All CO Lines the Same as CO Line MN Format : * 17 MN # MN = CO line jack number = 01~16 ( Parameter has been programmed) -
Page 40: Outgoing Message ( Ogm ) For Auto-Attendant Service
Chapter 7 Extension Management 7.4 Outgoing Message ( OGM ) For Auto-Attendant Service 7.4.1 OGM Recording Format : * 22 N # N = 1 = OGM 1 = 30seconds N = 2 = OGM 2 = 15 seconds N = 3 = OGM 3 = 15 seconds Description: Allows record up to three pieces OGM for auto-attendant service. -
Page 41: Day Service Mode Changed
Chapter 7 Extension Management 1. Input time by two digits, example 8:00 am is denoted as 08. 2. Here attendant extension is as same as pre-assigned (refer 7.1) 3. Please ensure system time is correct in order time service changing is works normal ( refer 8.4). -
Page 42: Extension Number Length Assignment
Chapter 7 Extension Management 7.6.2 Extension Number Length Assignment Format 1 : * 72 A M # A = Beginning number of extension number = 1 ~ 8 M = Extension length (digits) = 2,3,4 Description: Needed to define length of extension number before assign extension numbers. -
Page 43: Extension Password Management
Chapter 7 Extension Management Format 2 : * 7 3 AB # (Batch Change Beginning Number A Into B) A = Beginning number of extension number = 1 ~ 8 B = Beginning number of extension number = 1 ~ 8 Example: Change beginning number from 8 to 6 for all extension number, following operatings for reference: Operating A: Use format * 7 ABC abcd # to change number one by one, this is... -
Page 44: Unlock Extension Password
Chapter 7 Extension Management 7.7.4 Unlock Extension Password Format: # * 4 ABCD ABCD = Extension password Description: User can unlock extension by input this format on his phone. 7.8 Factory Settings (Default) Format : * 6 000 # Description: All data can be restored to factory setting except followings: 1. -
Page 45: Chapter 8 Auxiliary Functions
8.2 Broadcasting Format: # *8 Description: User can broadcast by input # *8 on his extension. 1. Except models TC-2000AC / AK / ACV /AKV, others are support broadcasting function. 2. Allows any extension to make broadcasting by this function. -
Page 46: Change System Time
Chapter 8 Auxiliary Functions 8.4 Change System Time Format 1: * 95 1 YY MM DD W # ( Change Year,Date, Week ) Format 2: * 95 2 HH NN # ( Change Hour, Minute ) YY = Year MM = Month DD = Date W = Week = Monday ~ Sunday = 1 ~ 7 HH = Hour... -
Page 47: Telephone Type Assignment
Chapter 8 Auxiliary Functions 8.8 Telephone Type Assignment Format 1 : # # # N ( Program by user's extension ) N = 0 = Normal telephone N = 1 = Key telephone Format 2: * 84 ABCD N # ( Program by extension 8001) N = 0 = Normal telephone N = 1 = Key telephone... -
Page 48: Door Bell And Gate Lock Function
Chapter 8 Auxiliary Functions 8.9 Door Bell and Gate Lock Function 8.9.1 Ringing Extension for Door Bell Fomat 1: * 12 04 ABCD # ABCD = Ringing extension number Description: Assign which extension is ringing when has door bell call. Fomat 2: * 11 04 # Description: Clear ringing extension for door bell. -
Page 49: Voice Mail Function
Chapter 8 Auxiliary Functions 8.10 Voice Mail Function Description: Even while you are away from the office, our voice mail function will make sure you never miss a message, you can enter into your mailbox and manage messages by make a call remotely. Our products provides password-protected mailboxes which has maximum of 4 hours capacity, when caller reaches mailbox, they can hear a prompted voice and then allows leave message. -
Page 50: Listen New Message
Chapter 8 Auxiliary Functions 8.10.2 Listen New Message Description: System will send reminding voice to inform extension user has a new message in his mailbox while this user lifts handset, and he can get message according prompted voice at the moment. 8.10.3 Call Transferred to Voice Mailbox A) Busy Transferred to Voice Mailbox # * 1 # 88... -
Page 51: Chapter Three System Program
Chapter Three System Program 8.10.5 Examples of Prompted Messages 1. Please leave your message after the tone , after every 60 seconds you will hear another tone, press # to continue leaving a message. 2. Please dial the extension number followed by #. 3. - Page 52 This blank page is just for take notes.
Need help?
Do you have a question about the TC-2000AC and is the answer not in the manual?
Questions and answers