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Q1: Can you weigh on an uneven surface?
The scale is meant to be used an even, hard and flat surface. Weighing on an uneven surface,
such as carpeting will alter the results.
Q2: Can you weigh with socks on?
Yes, you can also weigh with bare feet, socks or light shoes.
Q3: Does the scale need to be calibrated? When does it need to be calibrated?
Anytime you use the scale for the first time or replace the batteries or move the location, a
recalibration should be performed for accurate weight reading. The recalibration procedure is:
Simply step on the scale for a few seconds, then step down. Then wait until the display screen
turns off. Typically a couple of times this procedure are needed.
Once it is done, it should remain calibrated until the batteries are replaced or location is changed.
Tip: The scale should not always have to be recalibrated, if you are receiving inaccurate results
when weighing, a recalibration is recommended for accuracy.
Q4: Why won't my Bluetooth scale pair with the app downloaded onto my device?
There are several possible reasons the scale won't pair with the App on your mobile devices.
Bluetooth is not turned on the mobile device. Please make sure that the Bluetooth icon is ON
your device.
Make sure to download the "EasyHomeScale" app and setup your profile before weighting.
The device cannot pair to the Bluetooth if the app is not open. So, make sure that the App is
open when step on the scale.
Follow the user guide for profile set‐up. Be sure to select "Bathroom scale" on the profile
page for scale. If you select the alternate "Bodyfat scale", Bluetooth option will not pair.
Some other Bluetooth device is connecting to the iPhone or other mobile device. Bluetooth
on the mobile device can be paired by only one device at any time. If you have a Bluetooth
headset or other devices connecting to your the mobile device right now, the scale's
Bluetooth won't be able to connect to the mobile device's Bluetooth at same time. So, make
sure that no other Bluetooth device connects to the mobile device first.
Bluetooth Smart Scale , EBW‐102
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Summary of Contents for Easy@Home EBW-102
- Page 1 Bluetooth Smart Scale , EBW‐102 Q1: Can you weigh on an uneven surface? The scale is meant to be used an even, hard and flat surface. Weighing on an uneven surface, such as carpeting will alter the results. Q2: Can you weigh with socks on? Yes, you can also weigh with bare feet, socks or light shoes. Q3: Does the scale need to be calibrated? When does it need to be calibrated? Anytime you use the scale for the first time or replace the batteries or move the location, a recalibration should be performed for accurate weight reading. The recalibration procedure is: Simply step on the scale for a few seconds, then step down. Then wait until the display screen turns off. Typically a couple of times this procedure are needed. Once it is done, it should remain calibrated until the batteries are replaced or location is changed. Tip: The scale should not always have to be recalibrated, if you are receiving inaccurate results when weighing, a recalibration is recommended for accuracy. Q4: Why won’t my Bluetooth scale pair with the app downloaded onto my device? There are several possible reasons the scale won’t pair with the App on your mobile devices. Bluetooth is not turned on the mobile device. Please make sure that the Bluetooth icon is ON your device. Make sure to download the “EasyHomeScale” app and setup your profile before weighting. The device cannot pair to the Bluetooth if the app is not open. So, make sure that the App is open when step on the scale. Follow the user guide for profile set‐up. Be sure to select “Bathroom scale” on the profile page for scale. If you select the alternate “Bodyfat scale”, Bluetooth option will not pair. Some other Bluetooth device is connecting to the iPhone or other mobile device. Bluetooth on the mobile device can be paired by only one device at any time. If you have a Bluetooth headset or other devices connecting to your the mobile device right now, the scale's Bluetooth won't be able to connect to the mobile device's Bluetooth at same time. So, make sure that no other Bluetooth device connects to the mobile device first. ...
- Page 2 If user has multiple devices that have the "EasyHomeScale" App installed, user should make sure only to open the App on one device at any time. Otherwise, when the user steps on the scale, the Bluetooth on the scale will pair and connect to only one of the devices randomly. Other devices won't get the data. If user finishes taking one measurement and want to take another measurement again immediately, please wait a few seconds to make sure that LCD screen on the screen goes off. In this way, the Bluetooth connection from the first measurement will be properly disconnected. The Android device may ask you to pair, enter “0000” when the scale try to pair. Tips: Android: If you cannot connect right away, select secure connect using the tool bar icon, select secure connect, and then it will prompt to enter “0000” for 1st time connectivity to the device. If you are using Marshmallow Android 6.0 operating system have the location icon turned ON before connecting to the scale, and connectivity may also have to be performed every time. iOS: iOS devices do your pair with the scale, it will connect to save the data, but will not be seen in the background settings of the iOS device. Please do not try to pair using your iOS background Bluetooth settings. Q5: What are some things that cause inconsistent readings? Inconsistent readings are usually caused by user error. Some helpful ways to avoid this are: Make sure the scale is placed on a hard, flat and even floor Make sure that battery is operational. Make sure your scale has been re‐calibrated Try to weigh at the same time of day every time you weigh. Your weight will fluctuate throughout the day. Weighing first thing in the morning before breakfast is preferred, because you weight will be the lowest. Not standing straight will shift your weight on the scale. Standing straight ahead and balance will provide a more accurate reading. Q6: Can the scale sync up the date online or export data? You can export the data collected by the scale from "easyhomescale" app. To do that in the current version of app, tap any data on the main page, and enter into the Graph or List page, the link for exporting data is at the upper right corner of this page. You can select the data and choose ways to share via: Facebook, Twitter, email, SMS, etc. The list will only show part of the ...
- Page 3 Tips: Android: Samsung phones have the option to share weight to S Health app. iOS: iOS compatible iPhones (one apple user only) allows sharing to Healthkit app. From the Healthkit app you can share to myfitnesspal app. HealthKit App only supports iPhone, NOT iPad. It is an app that can be used simultaneously with easyhomescale app to transfer and save with weigh ins automatically. Q7: How do I make sure Healthkit app will transfer the data? Where do I view the data in Healthkit app? During set up download Healthkit app if you haven’t already. Once easyhomescale app is downloaded, go into Healthkit app sources sections and select easyhomescale icon. Make sure to turn ON all Write only data (or at least Weight and BMI). All saved weight will automatically share to Healthkit app from easyhomescale once used for weighins and set up. When ready to view all saved data in Healthkit app, select “Body Measurements” and scroll through your history of Health data for Weight and Body Mass Index. Q8: How is this different than our other Bluetooth model CF351BT or any body fat Bluetooth scale? The Easy@Home Deluxe Bluetooth scale (EBW 102 model) is made to transfer weight and BMI to the easyhomescale app. It is an optional model for those people not concerned with added body measurements such as body fat % or bone mass. Q9: What does BMI stand for and how is it calculated? Body Mass Index (BMI) is a number calculated from a person's weight and height. BMI provides a reliable indicator of body fatness for most people and is used to screen for weight categories that may lead to health problems. Tip: Select the correct fitness level in the “my information” section adjust parameters properly. Q10: Why does the scale display weight in a different measurement than the easyhomescale app? The scale has two options for weight measurement viewing on the LCD screen, lbs. or kg. You can switch between the two by pressing the tab inside the battery back. You must remove the battery ...
- Page 4 back and expose the button right above the battery compartment. Once you select your preferred weight to view on the screen, it will stay until manually changed. The easyhomescale app works independently of the scale measurement. In your my information in the easyhomescale app, you can choose weight measurement to view in lbs. (pounds), kg (kilogram) or st (stone). The app will automatically adjust the weight to the referred measurement regardless if the scale LCD screen measurement is the same weight measurement used. Tip: Align both the scale and app for seamless reading for the user. The app will convert automatically regardless based on weight type selected. We hope these tips were useful. If you have any inquiries about our product or services, feel free to contact us via email, call our customer service at 855.822.6999 M‐F 9am‐5pm CT or visit us at healthcare‐manager.com ...
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