1. Manuals
  2. Brands
  3. Comfy Go Mobility Manuals
  4. Scooter
  5. MS 3000
  6. Owner's manual & warranty

Comfy Go Mobility MS-3000 Owner's Manual & Warranty

Hide thumbs Also See for MS-3000:
Table of Contents

Advertisement

Quick Links

Download this manual
MS-3000
Owner's Manual / Warranty
Version 3.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MS-3000 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Comfy Go Mobility MS-3000

Summary of Contents for Comfy Go Mobility MS-3000

  • Page 1 MS-3000 Owner’s Manual / Warranty Version 3.0...

  • Page 2: Preface

    • This manual provides instructions on operation, assembly methods, and basic troubleshooting for the following models: MS-3000 (standard range battery), MS-3000 MAX (long range battery), MS-3000 PLUS (wide seat and standard range battery), and MS-3000 PLUS MAX (wide seat and long range battery) versions.

  • Page 3: Quick Start Guide

    QUICK START GUIDE A. Open the box, pull out the scooter, and conduct a visual inspection. B. Unfold your scooter. Display Key Lock (Power on and off) Throttle (Speed Control) Hand Grips Horn Button Maximum Speed Switch Reverse Switch Headlight: • Ensure that the headlight plugs and the handlebar connector are properly connected, and that the headlight is securely fastened to the handlebar, as illustrated in the pictures on the left.
  • Page 4 QUICK START GUIDE Throttle (Speed Control) • Use the throttle on the right hand to adjust acceleration and deceleration. WARNING: Both hands must be on the hand grips at all times when the scooter is in motion or powered on. Holding another item or failing to keep hands on the grips can be dangerous and may cause injury.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1. Preface ............................01 2. Quick Start Guide ......................... 02 3. Comfygo Care+ Protection ......................05 4. Tech Support ..........................06 5. Claim Your Free Accessory ......................07 6. Technical Specs ..........................08 7. Safety Instructions ........................10 8.

  • Page 6: Comfygo Care+ Protection

    COMFYGO CARE+ PROTECTION • Your product comes with a limited manufacturer's warranty: 3 years for the frame, 1 year for the battery, and 1 year for the motor and electronics. More details can be found in the Warranty section on the following pages. •...

  • Page 7: Tech Support

    TECH SUPPORT Register & Activate Your Warranty • Please visit Comfygomobility.com/pages/product-registration and register your product now. Simply scan the QR code with your phone to access the Registration Link. • When you register your ComfyGO Product, you ensure that you may be eligible for extended warranty service.

  • Page 8: Claim Your Free Accessory

    CLAIM YOUR FREE ACCESSORY We're giving away a FREE ComfyGO accessory to enhance your ComfyGO Mobility experience! 1. Visit and locate your product, or simply scan the comfygomobility.com QR code to access the page. 2. Write a review for your product. 3.

  • Page 9: Technical Specs

    MS-3000 TECHNICAL SPECS Parameters MS-3000 (Standard Range) MS-3000 (Long Range) 40”x21”x35” (1016x534x890 mm) 40”x21”x35” (1016x534x890 mm) Overall Dimensions (L x W x H) 21.5”x14.5”x29.5”(546x368x750mm) 21.5”x14.5”x29.5”(546x368x750mm) Folded Dimensions (L x W x H) 22” (558mm) 22” (558mm) Seat Height (from ground) 12”...
  • Page 10 MS-3000 PLUS TECHNICAL SPECS Parameters MS-3000 PLUS (Standard Range) MS-3000 PLUS (Long Range) 40”x21”x35” (1016x534x890 mm) 40”x21”x35” (1016x534x890 mm) Overall Dimensions (L x W x H) 21.5”x14.5”x29.5”(546x368x750mm) 21.5”x14.5”x29.5”(546x368x750mm) Folded Dimensions (L x W x H) 22” (558mm) 22” (558mm) Seat Height (from ground) 5”...

  • Page 11: Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT: Before using your mobility device, please read and understand these safety instruc- tions thoroughly to ensure your safety and the longevity of the device. GENERAL SAFETY: • User Limitations: This device is intended for use by individuals. •...
  • Page 12 SAFETY INSTRUCTIONS • Please keep your both hands on the handlebars at all times to maintain full control of the scooter. • Assistive guidance is recommended until comfortable with scooter control. • Adhere to pedestrian traffic rules; the scooter is not an automobile. •...
  • Page 13 SAFETY INSTRUCTIONS OTHER IMPORTANT NOTICES: Repair and Refit: • Contact the seller or service department for repairs or refits. • Do not modify the scooter; this could lead to accidents or malfunctions. • Avoid adding non-approved weights or accessories. Keep Your Scooter Dry at All Times: •...
  • Page 14 SAFETY INSTRUCTIONS General Usage Instructions and Warnings: • Understanding Your Scooter: Before operating your power scooter, ensure that you have read and understood the user manual, safety instructions, and guidelines provided. • Weight Capacity Compliance: Do not exceed the specified weight capacity of your power scooter. Overloading may result in instability, structural damage, or malfunction.
  • Page 15 SAFETY INSTRUCTIONS • Ventilation: Charge your battery in a well-ventilated area. Explosive gases may be produced during charging. • Charger Compatibility: Use only the off-board charger supplied with your power scooter. Other types of chargers may cause damage. • Charger and Wiring Inspection: Regularly inspect the battery charger, wiring, and connectors. Contact your authorized provider if you notice any damage.
  • Page 16 SAFETY INSTRUCTIONS Electric Scooter Safety Usage Checklist Before Use: ◦Ensure both hands are positioned on handlebar for optimal control. ◦Verify tire pressure matches manufacturer recommendations. ◦Check battery level. ◦Inspect scooter for any signs of damage or wear. ◦Confirm the scooter is locked when unfolded, and all nuts are tightened. ◦Make sure anti-tip wheels are properly assembled.

  • Page 17: Your Electric Scooter

    MS-3000 / MS3000 MAX 1. Headlight 2. Brake 3. Stem Quick Release 14 15 4. Backrest 5. Seat 6. Child Seat 7. Child Seat Locking Knob 8. Fender 9. Rear Bumper 10. Rear Wheel / Motor 11. Front Wheel 12. Processor (Drive Unit) 13.
  • Page 18 MS-3000 PLUS / MS-3000 PLUS MAX 1. Headlight 2. Brake 3. Stem Quick Release 14 15 4. Backrest 5. Armrest 6. Seat 7. Seat Lock 8. Fender 9. Rear Bumper 10. Rear Wheel / Motor 11. Front Wheel 12. Processor (Drive Unit) 13.

  • Page 19: Controller

    CONTROLLER Display Key Lock (Power on and off) Throttle (Speed Control) Hand Grips Horn Button Maximum Speed Switch Reverse Switch Key Lock (Power On and Off) • Turn the key clockwise to activate the power switch - once to power on, and twice to turn on both the LED headlights and power.
  • Page 20 CONTROLLER Throttle (Speed Control) • Use the throttle on the right hand to adjust acceleration and deceleration. WARNING: Both hands must be on the hand grips at all times when the scooter is in motion or powered on. Holding another item or failing to keep hands on the grips can be dangerous and may cause injury.
  • Page 21 CONTROLLER Horn Button • Press to sound the horn and alert nearby pedestrians and vehicles. Reverse Switch • "R": Press once to reverse; press again to return to forward movement. Parking Brake: • The handbrake includes a parking brake feature. The parking brake should be activated when the scooter is not in use to prevent unexpected movement.

  • Page 22: Usage & Operation

    USAGE & OPERATION • Please visit our website for a detailed explanation on Usage and Operations. • Go to www.comfygomobility.com/pages/user-manuals or scan the QR code with your smartphone's camera. • Once on the website, select your scooter model and the video of interest.

  • Page 23: Folding & Unfolding

    FOLDING & UNFOLDING Folding the MS-3000 and MS-3000 MAX • Ensure the scooter is parked on a flat surface. Pull up the large red ball on the right side to fold the scooter successfully. Refer to the pictures below for guidance.
  • Page 24 (Refer to Section Folding the MS-3000 and MS-3000 MAX for more details.) Unfolding the MS-3000 PLUS and MS-3000 PLUS MAX •...
  • Page 25 Holding another item or failing to keep hands on the grips can be dangerous and may cause injury. Child Seat(Only for MS-3000 and MS-3000 MAX) Opening the Child Seat: • Pull the red sphere backward with one hand and lift the seat upward with the other hand to open the child seat.

  • Page 26: Battery & Charger

    BATTERY & CHARGER Charging the Battery: • Open the battery charging port cover. • Use the provided charger to charge your scooter. Additional Notes: • Keep the battery charging port cover closed at all times, except while charging the scooter. •...
  • Page 27 BATTERY & CHARGER • Never use or sit on the scooter while it is charging. • It is normal for the charger’s fan to make sound during charging. • Prevent liquid from entering the charger. • Do not place the charger on flammable items. •...

  • Page 28: Electrical Schematic Diagram

    ELECTRICAL SCHEMATIC DIAGRAM Motor 2 Controller 2 Throttle Hall Current Sensor Charging Port Breake Lever Power Supply Reversing - Third Gear Electric Lock with headlights on Controller 1 Breake Light Motor 1 Horn...

  • Page 29: Seat Belt

    SEAT BELT Seat Belt (Positioning Belt) (if applicable) • Your power scooter may come equipped with a seat belt, which can be adjusted for operator com- fort. The seat belt is intended to support the operator to prevent sliding down or forward in the seat. It is not designed as a restraining device •...

  • Page 30: Maintenance Areas

    MAINTENANCE AREAS Maintaining Your Scooter • Maintenance of your scooter should include cleaning, checking the wheels and battery, and charging the batteries. • For detailed maintenance information, please contact your dealer. • It is recommended that you have your scooter inspected every six months and schedule an annual service through your dealer.
  • Page 31 MAINTENANCE AREAS ▪If power is not restored after these steps, or if you have any questions, please contact your dealer. Maintenance Checking Your electric scooter should be checked every six months and serviced annually, as recommended. Continuous attention is required for the commonly used elements, which are listed below: Area A Before each use, check if the following parts are functioning correctly: 1.

  • Page 32: Warranty Policy

    WARRANTY POLICY Introduction • We are dedicated to ensuring your satisfaction with our electric scooter. This warranty policy out- lines the terms of coverage for your purchase. Coverage • The frame of the electric scooter is covered by a three-year limited warranty. •...
  • Page 33 WARRANTY POLICY Warranty Transfer • This warranty is non-transferable and applies only to the original purchaser of the scooter.. Limitation of Damages Our liability under this warranty is limited to the provision of replacement parts. We are not liable for incidental or consequential damages.
  • Page 34 United States of America & Canada • info@ComfyGoMobility.com • +1 844 755 5055 • Visit comfygomobility.com/pages/contact or scan the QR code with your smartphone to fill out the help form. Europe • info@ComfyGoMobility.eu • +31 (0) 20 809 7031 • Visit comfygomobility.eu/pages/contact or scan the QR code with your smartphone to fill out the help form.

This manual is also suitable for:

Ms-3000 maxMs-3000 plusMs-3000 plus max

Table of Contents