Nakamichi SHOCKWAFE WIRELESS 11.2.6 Owner's Manual
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Nakamichi SHOCKWAFE WIRELESS 11.2.6 Owner's Manual

Nakamichi SHOCKWAFE WIRELESS 11.2.6 Owner's Manual

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WIRELESS 11.2.6
Owner's Manual

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Summary of Contents for Nakamichi SHOCKWAFE WIRELESS 11.2.6

  • Page 1 WIRELESS 11.2.6 Owner’s Manual...

  • Page 2: Important Safety Instructions

    Important Safety Instructions Read, keep and follow all instructions. When connected to a power outlet, power is always flowing into your Heed all warnings. Unit. To totally disconnect power, unplug the power cord. Do not use apparatus near water. Do not overload power strips and extension cords. Overloading can Clean only with a dry cloth.
  • Page 3 Important Safety Instructions There are no user serviceable parts inside each speaker. Never attempt to service each speaker or disassemble the backplate. This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert user to the presence of not isolated dangerous voltage within the product that may be of sufficient magnitude to constitute a risk of shock to persons.

  • Page 4: Table Of Contents

    Table of Contents 1. Meet SHOCKWAFE WIRELESS 7. Additional Settings Package Contents Using the SETUP Button Controls and Connections Audio and Miscellaneous Settings Room Calibration 2. Set Up Calibration Settings Soundbar and Subwoofer Placement Wireless Transmission Settings Surround Speaker Placement 8.

  • Page 5: Meet Shockwafe Wireless

    Section 1 Meet Shockwafe wireless 5 5 5 5...

  • Page 6: Package Contents

    1.1 Package Contents Shockwafe Soundbar x 1 10” Wireless Subwoofers x 2 Surround Speakers x 2 HDMI 2 HDMI 3 MEM 1 MEM 2 ALL CH SURROUND STEREO INFO SETUP RETURN ENTER BASS SURROUND SPEAKERS ADAPTIVE HEIGHT DISPERSION Surround Speaker Power Cables x 2 Remote Control w/ HDMI 2.1 Cable x 1 Subwoofer Power Cables x 2...

  • Page 7: Controls And Connections

    1.2 Controls & Connections Soundbar DEMO INPUT Play channel test tones Switch audio source VOLUME - / + Decrease or increase the volume POWER Turn ON or OFF Top View Bottom View BEST 3.5mm stereo analog audio input Aux In HDMI IN HDMI 2.1 input* [2] / [3]:...
  • Page 8 1.2 Controls & Connections 10” Subwoofers x 2 Back of Subwoofers Left Subwoofer Right Subwoofer Power Switch Power Port Pairing Status Indicator Pairing Button...

  • Page 9: Surround Speakers

    1.2 Controls & Connections Surround Speakers Back of Surround Speakers Pairing Button Status Indicator The LED turns off after connecting. Adjust the volume to check; it lights up if paired. Power Port Top of Surround Speaker Up-Firing Driver...

  • Page 10: Remote Control

    1.2 Controls & Connections Remote Control Insert Batteries before using the Remote Control (AAA Batteries x 2) 1. Gently slide the back cover in the direction indicated by the arrow until it is fully detached. 2. Insert 2 x AAA Batteries and gently push the cover back into place. Back of Remote Control Once TV HDMI connection is established, use your TV / content device’s remote control to power ON the entire system.

  • Page 11: Set Up

    Section 2 Set up...

  • Page 12: Soundbar And Subwoofer Placement

    2.1 Soundbar and Subwoofer Placement Wireless subwoofers provide ultimate placement flexibility that suits your listening environment. Refer to the back of each subwoofer to check if it is the Left or Right subwoofer. BEST i. Front Corners of the Room ii.

  • Page 13: Surround Speaker Placement

    2.2 Surround Speakers Placement Refer to the back of each surround speaker to check if it is the Left or Right surround speaker. Soundbar Option A Option A Option B Option B The bottom speaker driver of the surround speakers should be at ear level. Wireless antennas are built into each wireless speaker.

  • Page 14: Connect

    section 3 CONNECT...

  • Page 15: Power On System

    3.1 Power On System 1. Connect power to each subwoofer. Toggle the power 2. Connect power to each surround speaker. switch to "ON" position. Note: No power switch for surround speakers. 3. Connect power to the soundbar (bottom) 4. The subwoofers and surround speakers power on and off automatically with the soundbar. Once the soundbar is powered off, the subwoofers and surround speakers will go into standby mode.

  • Page 16: Set Up Hdmi Arc/Earc With Your Tv

    3.2 Set up HDMI ARC/eARC with your TV Establishing a Connection Using the Nakamichi HDMI 2.1 cable, connect Shockwafe Wireless to your TV's HDMI IN (ARC/eARC) port. Connect cable to the HDMI ARC/eARC port of the TV. ARC / EARC...
  • Page 17 3.2 Set up HDMI ARC/eARC with your TV Audio Settings for TV Configure your TV's audio settings for optimal surround sound output. Setting the audio output: Go to Settings > Sound. Select Speaker Settings. Set to HDMI Audio Out. For eARC-equipped TVs, check your TV settings and turn on eARC mode if available. This might be found under the advanced/expert options of your TV.

  • Page 18: Connect Content Devices

    3.2 Set up HDMI ARC/eARC with your TV Connecting Content Devices Using a TV without HDMI eARC/ARC? Use our Perfect Device Matching Tool Scan this QR code to learn how to create a custom setup guide based on your connect your TV to Shockwafe TV and devices.

  • Page 19: Recommended Device Audio Settings

    3.4 Recommended Device Audio Settings With new devices constantly emerging and device configurations continuously evolving, access our recommended settings for each device by scanning the QR codes below. Device QR Code Device QR Code Apple TV Amazon Fire Stick / Fire Cube Streaming Devices Roku Premiere Roku Ultra 4K...

  • Page 20: Configure Your Tv For 4K120 Video Passthrough

    3.5 Configure your TV for 4K120/8K60 Video Passthrough Proceed with this only if a HDMI device that supports 4K12/8K60 (e.g. gaming console) is connected to the soundbar. Tip: 4K120Hz video passthrough typically needs to be activated manually through your TV's video settings.

  • Page 21: Using Bluetooth ® Wireless Audio

    3.6 Using Bluetooth Wireless Audio ® Bluetooth 5.3 Stream music wirelessly from your favorite devices via Bluetooth [ /BT]. Bluetooth 5.3 brings meaningful improvements to wireless stability over previous protocols, allowing your favorite devices to stream audio content to Shockwafe Wireless at further distances.

  • Page 22: Connecting To Wi-Fi

    3.7 Connecting to Wi-Fi Connect Shockwafe Wireless to Wi-Fi to allow the system to download and install firmware upgrades automatically. Shockwafe Wireless is able to connect to 2.4Ghz or 5Ghz Wi-Fi networks. To do so, download the mobile application. Then, follow instructions in app. A Wi-Fi connection will be established when you connect your Apple device to Shockwafe Wireless using AirPlay 2.

  • Page 23: Using Airplay (Apple Devices Only)

    3.9 Using AirPlay (Apple Devices Only) AirPlay lets you stream music and other content from your Apple devices to Shockwafe Wireless using your Wi-Fi network. Steps and menu names may differ slightly based on your device and software version. This guide is tailored for iPhone users. Connecting Shockwafe Wireless to Wi-Fi Set Input Source: Make sure the Shockwafe Wireless is not in mode (e.g., set it to TV input).

  • Page 24: Control

    section 4 Control...

  • Page 25: Remote Functions

    [SS], Surround Back [SB], Front Height [FH], Middle Height [MH] or Rear Height [RH] Channel Volume. See Section 5.3, pg 34 for details. AHD: Configure Nakamichi proprietary technology for enhanced height effects. See ADAPTIVE HEIGHT DISPERSION Section 5.5, pg 36.
  • Page 26 4.1 Remote Functions Selecting Different Input Sources Press one of these buttons to select an input source. Each input source will be shown on the soundbar display. Input Source Button LED Display TV eARC / TV ARC HDMI 2 HDMI 3 HDMI 2 HDMI 2 HDMI 3...

  • Page 27: Surround, Equalizer (Eq) And Night Mode (Drc)

    4.2 Surround, Equalizer (EQ) & Night Mode (DRC) MEM 2 MEM 1 Surround Mode Channel mapping / upmixing is essential because most content is not encoded in 11.2.6 channels. Shockwafe Wireless offers a variety of channel mapping methods to optimize your listening experience. Dolby and DTS employ their ALL CH SURROUND STEREO...
  • Page 28 4.2 Surround, Equalizer (EQ) & Night Mode (DRC) Surround Mode Upmixing (for DTS / DTS-HD / DTS-HD MA / DTS:X content) Note: When playing Dolby or PCM content, it is not possible to select DTS modes. DTS Neural:X technology will upmix most DTS encoded audio content to all audio channels with vertical DTS Neural:X...
  • Page 29 Experience the energetic environment of live sports broadcasts. Hear Sports the commentator’s voice take center stage, while sounds that fill the stadium surround you. DSP OFF DSP OFF Audio playback without using any predefined Nakamichi EQ setting.
  • Page 30 4.2 Surround, Equalizer (EQ) & Night Mode (DRC) Equalizer (Audio Presets and Night Mode) MEM 2 MEM 1 Night Mode / Dynamic Range Compress (DRC) This feature normalizes loud sounds, ideal for clear audio during nighttime or quiet listening. ALL CH SURROUND Available with DTS and DOLBY encoded content on HDMI, HDMI ARC/eARC and STEREO...

  • Page 31: Personalize

    section 5 Personalize...

  • Page 32: Bass And Treble

    5.1 BASS and Treble ENTER Shockwafe Wireless comes with a variety of tonal adjustments that allow you to personalize the listening experience. Tone controls can be adjusted from 0 to 10 steps. BASS SURROUND SPEAKERS Button LED Display Description ADAPTIVE HEIGHT DISPERSION Bass __ BASS Adjusts the overall volume of low-frequency...

  • Page 33: Channel Configuration

    5.2 Channel Configuration Soundbar Front Heights Middle Heights Left, Center & Right Inner Surrounds Outer Surrounds Left Subwoofer Right Subwoofer Back Channels Rear Heights Side Channels Left Surround Speaker Right Surround Speaker...

  • Page 34: Channel Volume Adjustments

    5.3 Channel Volume Adjustments Channel Volume controls can be adjusted from 0 to 10 steps. Button LED Display Description Center __ CR +/- Adjusts the volume of the Center channel in the soundbar (delivers most of the dialogue for video content). SS +/- Adjusts the volume of the Side channels in the Surround Speakers...

  • Page 35: Height Channel Volume

    SETUP RETURN 5.4 Height Channel Volume ENTER Shockwafe Wireless features a total of 6 up-firing channels. Each side of the soundbar includes an up-firing driver and tweeter for the front height channel. The up-firing driver closest to the center handles middle height channel content. The remaining 2 up-firing speakers are in the surround speakers.

  • Page 36: Adaptive Height Dispersion

    SURROUND SPEAKERS 5.5 Adaptive Height Dispersion Get the most immersive height surround performance based on the acoustics of your listening environment with Nakamichi’s proprietary Adaptive Height Dispersion (AHD) processing technology. ADAPTIVE HEIGHT DISPERSION AHD Modes/ Function LED Display AHD OFF Delivers height performance as intended by the movie director.

  • Page 37: Save Your Favorite Settings

    5.6 Save Your Favorite Settings HDMI 2 HDMI 3 2 sets of audio settings can be saved onto Shockwafe Wireless’ memory, allowing quick access to your favorite audio preferences for different content (e.g. movies and music). A. Saving Settings to System Memory MEM 2 MEM 1 1.

  • Page 38: Using The Info Button

    5.7 Using the INFO Button (eARC/ARC) ALL CH SURROUND STEREO INFO Each click of the INFO button unveils the following details on the soundbar display: SETUP RETURN ENTER Information Displayed Description BASS SURROUND SPEAKERS Audio content type currently received from source device. (See Section 4.2A, pg 27) Audio Format Surround Mode Currently selected upmixing mode.
  • Page 39 5.7 Using the INFO Button (eARC/ARC) ALL CH SURROUND STEREO INFO Each click of the INFO button unveils the following details on the soundbar display: SETUP RETURN ENTER Information Displayed Description BASS SURROUND SPEAKERS HDMI CEC HDMI-CEC One Touch Play (CEC ON/OFF) Right Surround Right Surround Balance Adjustment Level...

  • Page 40: Mobile Application

    section 6 Mobile application...

  • Page 41: Installation

    • Receive Nakamichi Concierge support Scan the QR Code below to download the mobile application, or search for “Nakamichi Remote” on the Apple App Store / Google Play Store: Register your Shockwafe Wireless warranty in minutes via the mobile app today!

  • Page 42: Additional Settings

    section 7 Additional Settings...

  • Page 43: Using The Setup Button

    7.1 Using The Setup Button ALL CH SURROUND STEREO INFO SETUP. Use Press , or press repeatedly to cycle through SETUP RETURN settings. Press ENTER to select. to browse options, ENTER to save changes. Press ENTER Press to exit settings. LED Display Function BASS...

  • Page 44: Audio And Miscellaneous Settings

    7.2 Audio and Miscellaneous Settings These settings can be accessed through the SETUP button. Audio Settings LED Display Function LIPSYNC Lip Sync Adjustment: When TV video appears slower than the audio from the Default: 0ms soundbar, adjust this until both are in sync. (Options: 0ms to 200ms, increments of 10ms) Low Frequency Effects Level Adjustment: Decreases the volume of low-frequency effects.
  • Page 45 7.2 Audio and Miscellaneous Settings These settings can be accessed through the SETUP button. Miscellaneous Settings LED Display Function Soundbar Screen Brightness Options: Increase or reduce the brightness of the soundbar LCD SCRN display. Default: BRIGHT 3 (Options: BRIGHT 0, BRIGHT 1, BRIGHT 2, BRIGHT 3. At 0, the soundbar display auto-turns off after a few seconds.

  • Page 46: Room Calibration

    7.3 Room Calibration Easy Setup The Calibration tab provides the option to customize Shockwafe Wireless’s playback to better suit your listening environment. Easy sound setup customizes and delivers instant room calibration for most rooms. Adjust room size 1. Press SETUP button repeatedly until “RM SIZE” is shown on the soundbar display. 2.

  • Page 47: Calibration Settings

    7.4 Calibration Settings Full Calibration Advanced users can manually enter distances between speakers and nearby walls using the ‘Nakamichi Remote’ mobile application. This fully optimizes Shockwafe Wireless audio output for the listening environment. General Steps Install the mobile application and pair your smartphone with Shockwafe Wireless.

  • Page 48: Wireless Transmission Settings

    7.5 Wireless Transmission Settings By default, Shockwafe Wireless uses the 5 GHz frequency band to communicate with its wireless subwoofers and surround speakers. In rare instances, nearby wireless networks (e.g. home Wi-Fi) may conflict with the system’s wireless audio transmission, causing interruptions in the sound from the surround speakers and / or subwoofers. You can adjust the following settings to optimize Shockwafe Wireless’...
  • Page 49 Section 7 DEMO WITH CHANNEL TEST TRACKS...

  • Page 50: Surround Demo & Channel Test Tracks

    Demo with Channel Test Tracks Power on the soundbar and press on the touch panel. Press RETURN on the remote to end the Demo at any time. Tracks Available: Soundbar Display Description Name of Channel being Plays channel test tones across each channel, using the following sequence: played: 7.FRONT HEIGHT 6.MIDDLE HEIGHTS...

  • Page 51: Firmware Upgrade

    Section 9 Firmware Upgrade AND FACTORY RESET...

  • Page 52: Check The Firmware Version

    9.1 Check the Firmware Version Firmware upgrades are released periodically to offer additional features and enhance performance. To check your current firmware version: With the system powered on, press the INFO button repeatedly until the display shows “FW XXX“. The current firmware version will be displayed. 9.2 Perform a Firmware Upgrade Ensure that the soundbar, subwoofers and surround speakers are all powered on and connected before starting a firmware upgrade.
  • Page 53 9.2 Perform a Firmware Upgrade Once firmware is downloaded, the soundbar will show: FW DONE. PRESS POWER TO UPGRADE SYSTEM NOT USABLE DURING UPGRADE Power off Shockwafe Wireless through your TV or soundbar remote to start the upgrade. The following may be displayed while the firmware is being upgraded: UPGRADING - DO NOT TURN OFF UPG DONE...
  • Page 54 This step is essential for Shockwafe Wireless to recognize the firmware file. Download Official Nakamichi Firmware Visit support.nakamichi-usa.com/shockwafe-wireless/firmware-upgrade to download a ZIP file containing the latest firmware. Unzip the ZIP file. Copy the firmware file directly into your USB drive. No folder creation required.

  • Page 55: Perform A Factory Reset

    9.3 Perform a Factory Reset A factory reset is strongly recommended after each firmware upgrade to refresh and optimize the system. All custom presets, input names and calibration values will be reset. Take a screenshot of your settings in the mobile application before performing this step.

  • Page 56: Reconnecting Components

    Section 10 Reconnecting Components...

  • Page 57: Check Wireless Components Connection Status

    10.1 Check Wireless Components Connection Status Check the LED lights on the subwoofers / surround speakers. These lights indicate the connection status of the wireless components. LED Indicator Status Connected to Shockwafe Wireless. Solid Blue Lights will turn off after a few seconds of being connected. To re-activate, adjust the volume level.

  • Page 58: Re-Pairing Subwoofers

    10.2 Re-pairing Subwoofers 1. Connect power to each subwoofer. Toggle the power 2. Press and hold the pairing button behind the switch to "ON" position. subwoofers until the blue LED blinks rapidly. Blue LED PAIRING The subwoofers will stay in pairing mode for 180 seconds. Complete the remaining steps within this timeframe.
  • Page 59 10.2 Re-pairing Subwoofers 3. Press and hold on the top of the soundbar for 5 seconds while system is on. SETUP button, and navigate to SUB|SUR PAIR. Then, press ENTER. Alternatively, press the 4. The soundbar will search for subwoofers to pair with. The display indicates which subwoofers have been successfully connected.

  • Page 60: Re-Pairing Surround Speakers

    10.3 Re-pairing Surround Speakers 1. Connect the surround speakers to power. 2. Press and hold the pairing button on the top of the surround speaker until the blue LED blinks rapidly. Back of surround speakers The surround speakers will stay in pairing mode for 180 seconds. Complete the remaining steps within this timeframe.
  • Page 61 10.3 Re-pairing Surround Speakers 3. Press and hold on the top of the soundbar for 5 seconds while system is on. SETUP button, and navigate to SUB|SUR PAIR. Then, press ENTER. Alternatively, press the 4. The soundbar will search for surround speakers to pair with. The display indicates which surround speakers have been successfully connected.

  • Page 62: Product Information

    section 11 Product Information...

  • Page 63: Specifications

    11.1 Specifications Speaker Driver and Power Specifications soundbar 54” chassis containing: • 8 x 2.75” Punktkilde Full Range Drivers • (Left, Right, Inner and Outer Surround Channels) • 2 x 3” Punktkilde Full Range Drivers (Center Channel) • 4 x 3” Punktkilde Full Range Up-firing Drivers •...
  • Page 64 11.1 Specifications Core Features Codecs and Formats Dolby Atmos Supported Supported Codecs: Dolby TrueHD, Dolby MAT, Dolby Digital Plus, Dolby Digital DTS:X Supported Codecs: DTS-HD Master Audio, DTS-HD High Resolution Audio, DTS Digital Surround LPCM 7.1, LPCM 5.1, PCM EQ Modes: Movie, Music, Game, News, Sports, No EQ Night Mode Adaptive Height Dispersion (AHD) Technology...
  • Page 65 11.1 Specifications Shockwafe Wireless is compatible with the following audio codecs and formats: HDMI inputs/ARC/eARC Audio Signal Types Audio Signal Formats Compatible Inputs 2 Ch Linear PCM 2 Ch. 32-192kHz. 16 / 24 / 32 bit TV HDMI ARC / eARC. HDMI Inputs Multi-Ch Linear PCM 7.1 Ch, 32-192 kHz.

  • Page 66: Glossary

    7.1-channel and up to 96kHz / 24-bit audio. It remains fully compatible with the existing DTS multichannel audio systems. Nakamichi’s exclusive height processing technology that unlocks the maximum potential of height effects for different content types and DTS-HD Master Audio listening preferences.
  • Page 67 11.2 Glossary HDMI HDMI (High-Definition Multimedia Interface) is the world-wide standard interface for digital audio/video signal transmission. This interface transmits both digital audio and digital video signals using a single cable without any loss. HDMI complies with HDCP (High-bandwidth Digital Content Protection) and provides a secure audio/video interface.

  • Page 68: Legal And Compliance

    11.3 Legal and Compliance Model No.: Shockwafe Wireless Dperations in the 5.15-5.25GHz band are restricted to indoor use only. FCC Compliance Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 69 Bluetooth ® SIG, Inc. and any use of such marks by Nakamichi LLC is under license. Other trademarks and trade names are those of their respective owners. Use of the Works with Apple AirPlay badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to...

  • Page 70: Support

    Section 12 Support...

  • Page 71: Warranty Information

    In the event of a defect, these are your exclusive remedies. Labor: For a period of one (1) year from the original date of purchase of the product (“Labor Warranty”), Nakamichi will, at its option, repair or replace with new or refurbished product, product determined to be defective. If Nakamichi elects to replace the product after this Labor Warranty has expired but while the Parts Warranty below is still in effect, it will do so for the applicable labor charge.

  • Page 72: Sound Optimization Tips

    12.2 Sound Optimization Tips Room acoustics greatly affect your overall experience. Try these tips to maximize subwoofer performance. Symptom Remedy Adjust Volume Bass too overpowering Lower the bass level: On the remote, toggle the bass button down. Change EQ to Movie 2/3, Music 2/3, News or DSP OFF. Adjust Bass Tone Lower subwoofer crossover frequency Press SETUP button repeatedly until “CROSSOVR”...
  • Page 73 12.2 Sound Optimization Tips Room acoustics greatly affect your overall experience. Try these tips to maximize subwoofer performance. Symptom Remedy Change Surround Mode: Surround channels too Press SURROUND on your remote to switch to “Dolby Surround” (or “Neural X”, for DTS loud •...
  • Page 74 12.2 Sound Optimization Tips Room acoustics greatly affect your overall experience. Try these tips to maximize subwoofer performance. Symptom Remedy Uneven/imbalanced Increase the Volume of the Softer Surround Speaker surround speaker SETUP button repeatedly until ‘RSURR’ or ‘LSURR’ is displayed by the Press volume (due to soundbar.

  • Page 75: Troubleshooting

    12.3 Troubleshooting 1. HDMI eARC / ARC - No sound or video / System switching sources erratically A. Restoring Factory Settings (“Soft Reset”) Method 1: Via the Soundbar Power on Shockwafe Wireless. on the soundbar for 5 seconds, or until "SYSTEM RESET" appears on the soundbar display. Tap and hold The system will reset itself and apply factory settings, then display “REBOOT”.
  • Page 76 12.3 Troubleshooting 3. TV is not sending sound from streaming apps / devices connected to Shockwafe Wireless Ensure the soundbar is connected to the TV via the designated HDMI eARC/ARC ports on both devices. For brand-specific TV audio settings, Use the HDMI 2.1 cable included in box. scan the QR code or visit: HDMI eARC and HDMI-CEC may need to be enabled bit.ly/sw-wireless-best-sound...
  • Page 77 12.3 Troubleshooting 6. Subwoofer or surround speakers sound abnormalities Cut out / crackling / popping / distortion: When there is a 5.8Ghz wireless device in close range to Shockwafe Wireless that is using the same frequency (e.g. home Wi-Fi router), the soundbar’s wireless connection to the subwoofer and surround speakers may be affected.
  • Page 78 12.3 Troubleshooting 7. No surround sound or surround sound volume is lower than expected Ensure your device is sending surround sound to Shockwafe Wireless. Only devices connected via HDMI or optical can send surround sound to Shockwafe Wireless. Bluetooth and AirPlay 2 transmission are limited to stereo sound output. When using Bluetooth, AirPlay 2 or Aux-In or playing stereo content, press ALL CHANNEL STEREO to send stereo sound to the surround speakers.
  • Page 79 (USB 2.0 / 3.0 with capacity of less than 32GB, formatted in FAT / FAT32). Download a fresh copy of the firmware from our website (support.nakamichi-usa.com/shockwafe-wireless/firmware-upgrade). Delete any previously downloaded firmware file from your USB drive and replace with this copy.
  • Page 80 12.3 Troubleshooting 14. I cannot connect my Apple device to the soundbar via AirPlay 2 Ensure that Shockwafe Wireless is set to an input source other than Bluetooth. Verify that your soundbar and Apple device are in an area with strong Wi-Fi signal strength. Check that no other Apple devices are connected to the soundbar via AirPlay 2.

  • Page 81: Share Your Experience

    12.4 Share Your Experience! Need More Assistance? The Nakamichi Concierge is here to optimize the performance of your Shockwafe Wireless. Should you need any assistance, please contact us. : +1 (415) 888 9626 : support@nakamichi-usa.com Operating Hours • 10AM to 6:45PM PST Weekdays •...
  • Page 84 SUPPORT HUB bit.ly/sw-wireless-support NAKAMICHI CONCIERGE BASED IN CALIFORNIA support@nakamichi-usa.com (415) 888 9626 (Weekdays 10am - 6:45pm PST; Saturday 10am - 4:45pm PST) NAKAMICHI USA. ALL RIGHTS RESERVED.

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