NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...
Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
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WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery Pack • SSD Module • WLAN Module • USB Board • Touchpad • RTC Battery • Mainboard • LCD Panel & eDP Cable Disassembly Procedures...
Getting Started Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.
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Figure 1-2. Disconnecting the Power Adapter (A15-51P) Disassembly Procedures...
Lower Case Removal Remove the eleven (11) screws securing the lower case to the upper case. Figure 1-3. Removing the Screws Pry the lower case from the bottom side to release the latches. Figure 1-4. Releasing the Lower Case Disassembly Procedures...
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Continue releasing the remaining latches. Then remove the lower case. Figure 1-5. Removing the Lower Case Detach the acetate tape from the battery cable connector. Figure 1-6. Disconnecting the Battery Cable Disassembly Procedures...
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Disconnect the battery cable from the mainboard connector. Figure 1-7. Disconnecting the Battery Cable Table 1-1. Lower Case Screws Screw Name Screw Type Torque Quantity M 2.5 x 6.0 2.55~3.45kgf.cm Disassembly Procedures...
Battery Removal Prerequisite: Lower Case Removal on page Remove the two (2) screws securing the battery to the upper case. Figure 1-8. Removing the Screws Release the battery from the guides and remove from the upper case. WEEE Annex VII Component: Battery Figure 1-9.
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Table 1-2. Battery Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm Disassembly Procedures 1-11...
SSD Module Removal Prerequisite: Lower Case Removal on page Remove the screw securing the SSD module to the upper case. Figure 1-10. Removing the Screw Pull to disconnect the SSD module from the mainboard connector. Then remove the SSD module.
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Table 1-3. SSD Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 3.0 1.8~2.2kgf.cm Disassembly Procedures 1-13...
WLAN Module Removal Prerequisite: Lower Case Removal on page Disconnect the WLAN antenna cables. Figure 1-12. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-13. Removing the Screw 1-14 Disassembly Procedures...
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Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-14. Removing the WLAN Module Table 1-4. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.0 1.8~2.2kgf.cm Disassembly Procedures 1-15...
USB Board Removal Prerequisite: Lower Case Removal on page Release the latch and disconnect the USB board FFC from the USB board connector (A). Disconnect the speaker cable from the USB board connector (B). Figure 1-15. Disconnecting the Cables Remove the screw securing the USB board to the upper case.
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Release the USB board from the guides and remove it from the upper case. WEEE Annex VII Component: USB Board Figure 1-17. Removing the USB Board Table 1-5. USB Board Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.0 1.8~2.2kgf.cm Disassembly Procedures 1-17...
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LCD Module Removal (For A15-51M) Prerequisite: Lower Case Removal on page Detach the acetate tape from the WLAN antenna cables. Figure 1-18. Detaching the Acetate Tape Disconnect the WLAN antenna cables from the WLAN module connectors. Figure 1-19. Disconnecting the WLAN Antenna Cables 1-18 Disassembly Procedures...
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Unroute the WLAN antenna cables from the cable guides and underneath the USB board FFC cable on the upper case. Figure 1-20. Unrouting the WLAN Antenna Cables Release the latch and disconnect the eDP cable from the mainboard connector. Figure 1-21. Disconnecting the Cable Disassembly Procedures 1-19...
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Remove the four (4) screws securing the LCD hinges and LCD module to the upper case. Figure 1-22. Removing the Screws Lift the upper case until it is fully open. Figure 1-23. Lifting the Upper Case 1-20 Disassembly Procedures...
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Close the upper case and lift both LCD hinges until they are fully extended. Figure 1-24. Extending the LCD Hinges Open the upper case again. Then remove the LCD module away from the upper case. Figure 1-25. Removing the Upper Case Table 1-6.
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LCD Module Removal (For A15-51P) Prerequisite: Lower Case Removal on page Detach the acetate tape from the WLAN antenna cables. Figure 1-26. Detaching the Acetate Tape Disconnect the WLAN antenna cables from the WLAN module connectors. Figure 1-27. Disconnecting the WLAN Antenna Cables 1-22 Disassembly Procedures...
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Unroute the WLAN antenna cables from the cable guides and underneath the USB board FFC on the upper case. Figure 1-28. Unrouting the WLAN Antenna Cables Detach the eDP cable from the upper case. Then release the latch and disconnect the eDP cable from the mainboard connector.
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Remove the four (4) screws securing the LCD hinges and LCD module to the upper case. Figure 1-30. Removing the Screws Lift the upper case until it is fully open. Figure 1-31. Lifting the Upper Case 1-24 Disassembly Procedures...
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Close the upper case and lift both LCD hinges until they are fully extended. Figure 1-32. Extending the LCD Hinges Open the upper case again. Then remove the LCD module away from the upper case. Figure 1-33. Removing the Upper Case Table 1-7.
Touchpad Removal Prerequisite: Battery Removal on page 1-10 Detach the mylar tab. Then release the latch and disconnect the keyboard backlight FFC from the mainboard connector (A). Release the latch and disconnect the keyboard FPC from the mainboard connector (B). Figure 1-34.
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Release the latch and disconnect the hall sensor board FFC from the mainboard connector. Then detach the portion of the hall sensor board FFC from the upper case. Carefully detach the portion of the keyboard membrane from the upper case. Figure 1-35.
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Detach the mylar tab for better access of the conductive tape. Figure 1-37. Detaching the Mylar Tab Detach the conductive tape from the touchpad and upper case. Figure 1-38. Detaching the Conductive Tape 1-28 Disassembly Procedures...
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Remove the two (2) screws securing the touchpad to the upper case. Figure 1-39. Removing the Screws Place one of your hands underneath the touchpad. Use a pointed device to push on the screw holes and then slide the bottom part of the touchpad forward to disengage it from the latches. Remove the touchpad from the upper case.
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Table 1-8. Touchpad Screws Screw Name Screw Type Torque Quantity M 2.0 x 2.0 1.8~2.2kgf.cm 1-30 Disassembly Procedures...
RTC Battery Removal Prerequisite: SSD Module Removal on page 1-12 Detach the mylar tab from the RTC battery cable. Disconnect the RTC battery cable from the mainboard connector. Figure 1-41. Disconnecting the RTC Battery Cable Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-42.
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Mainboard Removal (For A15-51M) Prerequisite: SSD Module Removal 1-12 on page WLAN Module Removal 1-14 on page Fan Module Removal Thermal Module Removal Remove the two (2) screws securing the LCD hinge. Figure 1-43. Removing the Screws Lift the upper case until it is fully open.
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Close the upper case and lift the right side of LCD hinge until it is fully extended. Figure 1-45. Extending the LCD Hinge Detach the acetate tape from the WLAN antenna cables. Figure 1-46. Detaching the Acetate Tape Disassembly Procedures 1-33...
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Release the latches and disconnect the USB board FFC (A) from the USB board and mainboard connectors. Then detach the USB board FFC from the upper case and remove it. Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: •...
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Remove the screw securing the mainboard to the upper case. Figure 1-48. Removing the Screw Slightly lift the mainboard to release it from the guides and then slide the mainboard to release the I/O connectors from their slots. Remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-49.
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Table 1-9. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm 1 (Mainboard) M 2.5 x 5.0 2.55~3.45kgf.cm 2 (LCD Hinge) 1-36 Disassembly Procedures...
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Mainboard Removal (For A15-51P) Prerequisite: SSD Module Removal 1-12 on page WLAN Module Removal 1-14 on page Fan Module Removal Thermal Module Removal Remove the two (2) screws securing the LCD hinge. Figure 1-50. Removing the Screws Lift the upper case until it is fully open.
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Close the upper case and lift the right side of LCD hinge until it is fully extended. Figure 1-52. Extending the LCD Hinge Detach the acetate tape from the WLAN antenna cables. Figure 1-53. Detaching the Acetate Tape 1-38 Disassembly Procedures...
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Release the latches and disconnect the USB board FFC (A) from the USB board and mainboard connectors. Then detach the USB board FFC from the upper case and remove it. Release the latch (if necessary) and disconnect the following cables from the mainboard connectors: •...
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Remove the screw securing the mainboard to the upper case. Figure 1-55. Removing the Screw Slightly lift the mainboard to release it from the guides and then slide the mainboard to release the I/O connectors from their slots. Remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-56.
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Table 1-10. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.0 x 4.0 1.8~2.2kgf.cm 1 (Mainboard) M 2.5 x 5.0 2.55~3.45kgf.cm 2 (LCD Hinge) Disassembly Procedures 1-41...
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LCD Bezel Removal (For A15-51M) Prerequisite: LCD Module Removal (For A15-51M) on page 1-18 Pry the LCD bezel from the bottom side to release latches. Figure 1-57. Removing the LCD Bezel (1 of 5) Pry the LCD bezel from the right side to release the latches. CAUTION: To avoid damaging the LCD bezel, while releasing the first upper right side latches, push the inner parts of the LCD bezel outwards to release the latches.
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Continue releasing the left side latches. CAUTION: To avoid damaging the LCD bezel, while releasing the first upper left side latches, push the inner parts of the LCD bezel outwards to release the latches. Figure 1-59. Removing the LCD Bezel (3 of 5) Continue to pry the upper right and left side latches.
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Pry the upper middle latches to release the LCD bezel. Then remove the LCD bezel. Figure 1-61. Removing the LCD Bezel (5 of 5) 1-44 Disassembly Procedures...
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LCD Bezel Removal (For A15-51P) Prerequisite: LCD Module Removal (For A15-51P) on page 1-22 Pry the LCD bezel from the bottom side to release latches. Figure 1-62. Removing the LCD Bezel (1 of 5) Pry the LCD bezel from the right side to release the latches. CAUTION: To avoid damaging the LCD bezel, while releasing the first upper right side latches, push the inner parts of the LCD bezel outwards to release the latches.
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Continue releasing the left side latches. CAUTION: To avoid damaging the LCD bezel, while releasing the first upper left side latches, push the inner parts of the LCD bezel outwards to release the latches. Figure 1-64. Removing the LCD Bezel (3 of 5) Continue to pry the upper right and left side latches.
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Pry the upper middle latches to release the LCD bezel. Then remove the LCD bezel. Figure 1-66. Removing the LCD Bezel (5 of 5) Disassembly Procedures 1-47...
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LCD Panel and eDP Cable Removal (For A15-51M) Prerequisite: LCD Hinges Removal (For A15-51M) Unroute the eDP cable from the bottom and left sides of the LCD cover. Figure 1-67. Unrouting the eDP Cable Unroute the eDP cable from the upper side cable guides and then disconnect the eDP cable from the CMOS and dual microphone module connector.
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Unroute the aux antenna cable from the bottom and right side cable guides on the LCD cover. Figure 1-69. Unrouting the Aux Antenna Cable Unroute the main antenna cable from the bottom and right side cable guides on the LCD cover. Figure 1-70.
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Continue unrouting the aux antenna cable from the upper side cable guides on the LCD cover. Figure 1-71. Unrouting the Aux Antenna Cable Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel.
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Carefully flip the LCD panel to reveal the eDP cable connector. Then detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-73. Detaching the Mylar Release the eDP cable latch. Figure 1-74. Releasing the eDP Cable Latch Disassembly Procedures 1-51...
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Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. WEEE Annex VII Component: LCD Panel Figure 1-75. Disconnecting the eDP Cable 1-52 Disassembly Procedures...
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LCD Panel and eDP Cable Removal (For A15-51P) Prerequisite: LCD Hinges Removal (For A15-51P) Unroute the eDP cable from the bottom and left sides of the LCD cover. Figure 1-76. Unrouting the eDP Cable Unroute the eDP cable from the upper side cable guides and then disconnect the eDP cable from the CMOS and dual microphone module connector.
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Unroute the aux antenna cable from the bottom and right side cable guides on the LCD cover. Figure 1-78. Unrouting the Aux Antenna Cable Unroute the main antenna cable from the bottom and right side cable guides on the LCD cover. Figure 1-79.
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Continue unrouting the antenna cables from the upper side cable guides on the LCD cover. Figure 1-80. Unrouting the Antenna Cables Remove the two (2) screws securing the LCD panel brackets to the LCD cover. Figure 1-81. Removing the Screws Disassembly Procedures 1-55...
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Release the LCD panel brackets from the guides and remove them from the LCD cover. Figure 1-82. Removing the LCD Panel Brackets Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel.
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Carefully flip the LCD panel to reveal the eDP cable connector. Then detach the mylar securing the eDP cable to the LCD panel connector. Figure 1-84. Detaching the Mylar Release the eDP cable latch. Figure 1-85. Releasing the eDP Cable Latch Disassembly Procedures 1-57...
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Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. WEEE Annex VII Component: LCD Panel Figure 1-86. Disconnecting the eDP Cable Table 1-11. LCD Panel Bracket Screws Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-58 Disassembly Procedures...
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-60 FRU (Field Replaceable Unit) List...
Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key •...
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