MARMON Prince Castle PHB33 Operation Manual

General market holding bin

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PRODUCT REGISTRATION .................................2

SAFETY INFORMATION .............................................3

SPECIFICATIONS .......................................................4

UNBOXING & INSTALLATION ...................................5

DEFAULTS MENUS.............................................6

OPERATION ...............................................................8

VIEWING AND ADJUSTING SETTINGS ......................9

MANAGER ADVANCED PROGRAMMING ............11

SOFTWARE UPDATE..........................................18

HEATER CALIBRATION.......................................19

CLEANING ................................................................21

EXPLODED PARTS VIEW ....................................22

PARTS LIST.......................................................23

TROUBLESHOOTING .........................................24

WIRING DIAGRAM ..................................................25

Prince Castle, a Marmon Foodservice Technologies brand

355 East Kehoe Blvd, Carol Stream, IL 60188

1-800-PCASTLE | info@princecastle.com | princecastle.com

PN: 545-507_EN

Rev: B

Updated: 2/11/25

OPERATION MANUAL

PHB33 General Market Holding Bin

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or

workmanship for a period of 2 years from date of original installation,

not to exceed 30 months from the date of manufacture.

Any component which proves to be faulty in material and/or work-

manship will be replaced or repaired (at the option of Prince Castle,

LLC) without cost to the customer for parts and labor. This warranty

covers on location service (i.e. trip charges and or mileage). Travel

mileage is limited to 100 miles (200 kilometers) round trip (one trip war-

ranty) from an authorized service agency or its sub-service agency.

This warranty is subject to the following exceptions/ conditions:

Use of any non-genuine Prince Castle parts voids this warranty.

All labor to be performed during regular work hours. Over- time premi-

um (the incremental amount) will be charged to the customer.

Damage caused by carelessness, neglect and/or abuse (e.g., drop-

ping, tampering or altering parts, equipment damaged in shipment,

by fire, flood or an act of God) is not covered under this warranty.

All problems due to operation at voltages other than that specified

on equipment nameplates are not covered by this warranty. Conver-

sion to correct voltage is the customer's responsibility.

This equipment must be serviced by Prince Castle Authorized Service

Agency or a Prince Castle Service Technician during the warranty

period.

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Page 1: Table Of Contents
TROUBLESHOOTING ……………………...…………..24 Agency or a Prince Castle Service Technician during the warranty WIRING DIAGRAM ..........25 period. Prince Castle, a Marmon Foodservice Technologies brand 355 East Kehoe Blvd, Carol Stream, IL 60188 1-800-PCASTLE | info@princecastle.com | princecastle.com PN: 545-507_EN Rev: B...
Page 2: Equipment Registration
Marmon Link is the dedicated provider of the industry’s most comprehen- sive after-sales support for Cornelius, Prince Castle, Silver King, and Angelo Po products. From technical questions to warranty service dispatch, replacement parts and more, our goal is to ensure your equipment functions as in- tended.
Page 3: Safety Information
SAFETY INFORMATION WARNING These appliances are meant for commercial use, such as in restaurant kitchens, canteens, hospitals, and various commercial enterprises like bakeries and butcheries. However, they are not intended for continuous mass food production. Do not clean the appliance with a water jet or steam cleaner.
Page 4: Specifications
SPECIFICATIONS Model Width Height Depth Weight Voltage / Ph / Power Plug Style Hertz PHB33N1-GMS02 23.00” (58.4cm) 22.61” (57.4cm) 14.00” (35.6cm) 65 Lbs. 120V / 1 / 60 1920 Watts 5-20P Prince Castle reserves the right to change specifications and product design without notice.
Page 5: Unboxing & Installation
UNBOXING Remove the unit from the carton and inspect for signs of damage. If there is damage to the unit: • Notify the carrier within 24 hours of delivery, • Save carton and packaging materials for inspection purposes, • Contact your local dealer, or if purchased directly, contact MarmonLink Customer Care team @ 1-866-275-6392 INSTALLATION CAUTION All electrical connections must be in accordance with local electrical codes and any other applicable codes.
Page 6: Defaults Menus
DEFAULT MENUS NOTE: Unit is pre-programmed from the factory per the below information Product Description Display French Moist or Upper Upper Lower Lower Hold Cook Hold Hold Hold Time More Name Display Crispy Hold Number (min) Time Point ° Point ° Point °...
Page 7 DEFAULT MENUS NOTE: Unit is pre-programmed from the factory per the below information Daypart 1 Daypart 4 SCRM CHX1 CHX2 CHX3 SAUS SAUS SCRM WING WING WING BACN BACN SCRM Daypart 2 Daypart 5 BRG1 BRG1 BRG1 CHX1 CHX2 CHX3 BRG1 BRG1 BRG1...
Page 8: Operation
OPERATION Turn unit on. Turn the Select Timer Screen On/Off switch, locat- ed on the front right corner of the unit. The Prince Castle logo and version in- formation will appear in the display. Wait through warm-up. On the Warm-Up screen, the thermometer icon will be Load each bin as needed and touch the product icon to flashing.
Page 9: Viewing And Adjusting Settings
VIEWING AND ADJUSTING SETTINGS View the Main Menu screen. From the Timer Using the ARROW icons, touch and scroll to desired screen, touch the HOME icon daypart. Touch CONFIRM icon to accept OR BACK icon to go back to previous screen. There are SIX Home Icon dayparts that can be selected.
Page 10 VIEWING AND ADJUSTING SETTINGS View Temperature settings Touch the Temperature icon on the Home screen. The Daypart Selection screen will appear with the current daypart setting highlighted. Note: this is for viewing reference only. See Advanced Manger Programming to modify recipe temperatures. There are two icons, one for Setpoint temperature and the another for actual heater temperatures.
Page 11: Manager Advanced Programming
MANAGER ADVANCED PROGRAMMING Change / Modify Dayparts Using the ARROW icons, touch and scroll to de- sired recipe. Select Confirm to use OR Back to Touch the Daypart icon on the Home screen. The return to previous screen Daypart Selection screen will appear with the current daypart setting highlighted.
Page 12 MANAGER ADVANCED PROGRAMMING Change / Modify Recipes At this point, you can modify name using the char- acter keyboard. Select the Confirm icon to accept Touch the Recipes icon on the Home screen. changes or Back icon to return to previous screen Recipe Name Select to use Limited to 4...
Page 13 MANAGER ADVANCED PROGRAMMING There are two icons, one for top and another for bottom heater. Use the minus and plus icons to modify temperatures OR tap on the temperature and it brings you to the number keypad where desired value can be entered. Select the Confirm icon to accept changes or Back icon to return to previous screen Bottom Heater Top Heater...
Page 14 MANAGER ADVANCED PROGRAMMING To view errors and notifications, a yellow error icon (yellow triangle) appears in the upper right corner of the screen. Touch the ERROR icon to display the error and de- scription of the error. Refer to the troubleshooting section for more error details.
Page 15 MANAGER ADVANCED PROGRAMMING Touch the error logs icon. The Error Log screen will appear. Scroll arrows The Error Log screen shows a list of errors with a timestamp. Select from the list for details. Back Delete Touch the statistics icon, the Statistics screen will appear.
Page 16 MANAGER ADVANCED PROGRAMMING Change settings for Language, Screen Brightness, Temperature Units and Sound Level. From the Home screen, you can access and change various unit settings under the SETTINGS icon. NOTE: Grayed out icons are not available at this time Enter PIN NOTE: Default PIN is 1234 and can- not be changed at this time...
Page 17 MANAGER ADVANCED PROGRAMMING Also under the SETTINGS icon, there is an ERASE icon There are three options to erase External Flash Error Log (all error logs) EEPROM (custom settings / chang- es. This does not erase software) Touch the CONFIRM icon to ac- cept or BACK icon to cancel Back Confirm...
Page 18: Software Update
SOFTWARE UPDATES Update the system with a USB stick. With a USB stick, you can update the unit’s software. Turn OFF unit and insert a USB stick containing the correct software. Please note that only the new software file(s) should be on the USB drive, nothing else. DO NOT CREATE A FOLDER to place files into.
Page 19: Heater Calibration
HEATER CALIBRATION Heater calibration should only be done if the actual heater temperatures are +/-10F (5.6C) from set point temperature OR if a PCB has been replaced. Units are checked and calibrated from the factory. Unit location / environment (i.e...by drive-thru window, under A/C re- turn vent, etc.) may play a role in heater settings.
Page 20 HEATER CALIBRATION Adjust the program’s temperature Lower Upper to reflect the heater surface tem- Heater Heater perature measured with a calibrat- ed probe. When a value is changed, touch the checkmark to confirm and return to the Unit Set- tings screen. Decrease NOTE: To return without changing, Temp...
Page 21: Cleaning
CLEANING CAUTION This equipment is not waterproof. Avoid cleaning it with a water jet or spray. Refrain from immersing the unit in water Put power switch in the OFF position. Power switches are located to the right of the touchscreen. Let unit cool down for up to 30 minutes, OR complete the task first thing in the morning BEFORE turning on the unit.
Page 22: Parts Exploded View
PARTS EXPLODED VIEW PN: 545-507_EN Rev: B Updated: 2/11/25...
Page 23: Parts List
PARTS EXPLODED VIEW PARTS LIST ITEM # PART # DESCRIPTION 545-170S KIT, PCB MAIN 72-807 POWER CORD 120V 20A 5-20P 78-184S POWER SWITCH 88-709-2-11S SPEAKER ASSY 95-2011S ETHERNET CABLE 95-1819S USB CORD 1265-001S KIT, LCD DISPLAY 540-1251 LID (QTY 1) 545-159S TOP HEATER ASSEMBLY 545-157S...
Page 24: Troubleshooting
TROUBLESHOOTING WARNING To avoid possible personal injury and/or damage to the unit, inspection, test and repair of electrical equipment should be performed by qualified service personnel. The unit should be unplugged when servicing, except when electrical tests are required. Use extreme care during electrical circuit tests.
Page 25: Wiring Diagram
WIRING DIAGRAM PN: 545-507_EN Rev: B Updated: 2/11/25...

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MARMON Prince Castle PHB33 Operation Manual

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