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VOKKERO STAFF
VOK-STAFF-US/CAN/AUS/NZ
VOKKERO
VOKKERO
VOGO NA (North America)
25 Main Street, 3rd Floor
Tuckahoe, NY 10707
www.vokkerousa.com
VOGO
895 Rue de la Vieille Poste,
Parc Majoria-Pompignane,
Immeuble LA LÓNA,
34000 Montpellier, France
www.vokkero.com
User Guide Version 2.0
211952

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  • Page 1 VOKKERO STAFF VOK-STAFF-US/CAN/AUS/NZ User Guide Version 2.0 211952 VOKKERO VOKKERO VOGO NA (North America) VOGO 25 Main Street, 3rd Floor 895 Rue de la Vieille Poste, Tuckahoe, NY 10707 Parc Majoria-Pompignane, Immeuble LA LÓNA, www.vokkerousa.com 34000 Montpellier, France www.vokkero.com...
  • Page 2: Préambule / Preamble

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 PRÉAMBULE / PREAMBLE • Ce guide décrit les fonctionnalités des produits VOK-STAFF-US/CAN/AUS/NZ , ses options et ses accessoires. • This guide describes the functionality of the VOK-STAFF-US/CAN/AUS/NZ products, options and accessories. • Aucun extrait de ce document ne pourra être reproduit ou transmis (sous format électronique ou papier, ou par photoco- pie) sans l’accord de VOGO.
  • Page 3: Table Of Contents

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 Table des matières PRÉAMBULE / PREAMBLE INFORMATIONS DISCLAIMER TECHNICAL SUPPORT FCC STATEMENT ENVIRONMENTAL RECOMMENDATIONS WARNINGS DISPOSAL OF WASTE BY USERS IN PRIVATE HOUSEHOLDS INTRODUCTION (VO8438CAG VERSION) SYSTEM INSTALLATION PROCEDURE STARTING UP THE TERMINAL 2.1. Screen Icons (by Default) 2.2.
  • Page 4 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 3.4.4. Call button to Head Coach 3.4.5. Locking the terminal 3.4.6. Side Tone 3.4.7. Multi-parameter Menu 3.4.8. Battery 3.4.9. Belt clip DESCRIPTION OF THE CONFIGURATOR 4.1. Home Screen 4.2. « Quick settings » menu 4.2.1. Set-up a spare terminal for Head Coach 4.3.
  • Page 5: Informations

    VO8438CAG/VO8438CAH DISCLAIMER This document and the use of any information contained therein, is subject to the acceptance of the VOKKERO terms and conditions. They can be downloaded from www.vokkerousa.com VOKKERO makes no warranties based on the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice.
  • Page 6: Fcc Statement

    FCC RF Exposure Information and Statement the SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device types: VOK-STAFF-US/CAN/AUS/NZ has also been tested against this SAR limit. This device was tested for typical body-worn operations with the back of the phone kept 0mm from the body.
  • Page 7 Types d’appareils: la tablette a également été testée par rapport à cette limite SAR. Cet appareil a été testé pour des opérations typiques portées sur le corps avec le dos de la VOK-STAFF-US/CAN/AUS/NZ gardé à 0 mm du corps. Pour maintenir la conformité...
  • Page 8 Away 8 927.40 For the use of GUARDIAN outside FCC zone, please contact customer support: «https://vogoassist.freshdesk.com/fr/support/ home». In the VOKKERO HELPDESK space, log in with your identifiers (or sign up to create your account) to access the support. 8 / 51...
  • Page 9: Environmental Recommendations

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 ENVIRONMENTAL RECOMMENDATIONS All superfluous packaging materials have been eliminated. We have done everything possible to make it easy to separate the packaging into three types of materials: cardboard (box), expanded polystyrene (filler material) and polyethylene (packets, foam protective sheets). Your device is composed of materials that can be recycled and reused if it is dismantled by a specialist company.
  • Page 10: Disposal Of Waste By Users In Private Households

    • To fulfill RF exposure limit, the device VO8438CAH must be attached to belt with the belt-clip provided by Vokkero. DISPOSAL OF WASTE BY USERS IN PRIVATE HOUSEHOLDS This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
  • Page 11: Introduction (Vo8438Cag Version)

    (Optional) Charger extension (1 to 4 maximum) All the operating settings of the VOKKERO Guardian system are managed by the configurator which gives access to the Settings menu via a touchscreen. The configurator must be connected to the power unit (otherwise it will not work) and up to 4 exten- sions can be associated with the configurator.
  • Page 12 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 1.1. General Technical Specifications 1.2. Antenna Headset connector Flexible radio antenna. Connect to a headset (must be compatible with the terminal). Device on and Network «Volume» selector connection. Trigger Button to adjust the vo- lume of the headset loudspeaker.
  • Page 13 VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 Battery Charging without the terminal Screen Configurator display screen. Terminal charge Extension connection Up to 4 extensions can be connected : no terminal or defective terminal Orange : terminal charging Vert : terminal charged...
  • Page 14: Starting Up The Terminal

    2.2. Setting up Audio Conference You can set up a VOKKERO audio conference. The first step consists in attributing the Master role (M1) to a single terminal. This role is used to synchronize the other terminals. The Master role (M1) is automatically attributed to the terminal located in the first slot of the configurator during a quick confi- guration (see §4.2).
  • Page 15: Connecting A Headset

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 2.3. Connecting a headset Several types of headsets from the VOKKERO range can be connected to VOKKERO Guardian. The headset is automati-cally detected by the terminal when the headset is plugged in. 2.3.1. Plugging in a headset Plug the headset into the slot at the top of the product, beside the LCD.
  • Page 16: Terminal Operation

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 2.4. Terminal operation 2.4.1. Volume Adjust the terminal volume with the Volume trigger button. • Push the trigger upwards to increase the volume • Push the trigger downwards to decrease the volume When you increase or decrease the volume, you will hear a beep.
  • Page 17: Multi-Parameter Menu

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 2.4.4. Multi-parameter Menu In Group Mode, pressing and holding the Channel button for 2 seconds opens the multi-pa- rameter menu for changing the PTT mode, Channels and Stadium ambiance. Changing the menu is done by pressing the Channel trigger and changing the parameters by the Volume trigger.
  • Page 18: Locking The Terminal

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 2.4.7. Locking the terminal You can lock the terminal by pressing and holding the Channel button for 5 seconds. The locked functions are as follows: • Channel • Push To Talk • Bluetooth (option) By contrast, even if the terminal is locked, the following functions are made available: •...
  • Page 19: Belt Clip

    The configurator does not have an On-Off switch. To turn it on, the configurator must be connected to the power unit provided with the VOKKERO Guardian. The configurator has a USB port for updates. The configurator screen is a high- resistance touchscreen.
  • Page 20: Quick Configuration

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 3.2. Quick configuration The terminals are delivered pre-configured and ready-to-use. With Quick Configuration, you can rapidly reconfigure all system devices; with this option, any devices on the configurator/charger will be automatically reconfigured in one single action, and will once again be ready-to-use.
  • Page 21: Settings

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 3.3. Settings This menu enables a more detailed configuration of the system in order to confi- gure the terminals, the system or the configurator. In “Devices”, you can change the name of your terminal as well as the operation of the “Call”...
  • Page 22 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 1 - Terminal name To change the name of the terminal, you can use the available keyboard. Three screens/keyboards are available to de-fine the product name. To switch between screens/keyboards, use the button on the bottom right-hand side.
  • Page 23 VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 4 - Stadium ambiance This feature allows you to adapt the level of voice detection to the noisy environments. Noisy mode allows clear communication in very noisy environments thanks to Voice Detection. Quiet mode allows the terminal to recognize whispers and low tones.
  • Page 24 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 6 - Version Shows you the factory version of the terminal used. 7 - Factory settings This menu returns, to the factory setting, a product or all products connected to the configurator. After selecting and validating your choice, the configurator lets you know if the return to factory settings completed successfully.
  • Page 25: System Configuration

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 3.3.2. System configuration In this screen you can see all the settings related to the system configuration. The settings in this menu apply to all the termi- nals present on the configurator. The available settings are: •...
  • Page 26 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 SINGLE frequency: By selecting the «SINGLE» mode, the system will be configured to operate on single frequency channel mode. This means that only one frequency is used by all terminals to send radio frames. With the «SINGLE»...
  • Page 27 VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 4.1 - Updating terminals To update terminals you have to use a USB key. Contact your vendor to obtain the most recent software version. The USB key used must be < or = 4Go.
  • Page 28 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 4.2 - Updating the configurator To update the configurator you have to use a USB key. Contact your vendor to obtain the most recent software version. The USB key used must be < or = 4Go.
  • Page 29: Configuring The Configurator

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 3.3.3. Configuring the configurator Use this setting to adjust the screen. In this area, you can adjust the screen lighting, calibrate the touchscreen, and lock the configurator. 1 - Adjusting the screen lighting Slide the cursor from left and right to decrease and increase, respectively, screen lighting.
  • Page 30: Resetting The Configurator Functions

    Unplug the configurator Reconnect the configurator When the configurator is switched on, on the first home screen, consisting of the «VOKKERO®» logo: press the 2nd «O” of VOKKERO®. Then you can restore the default settings of the configurato Confirm The configurator parameters have been reset.
  • Page 31: Introduction (Vo8438Cah Version)

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 INTRODUCTION (VO8438CAH VERSION) The operations described below allow you to rapidly and easily implement your GUARDIAN C2C communication system. All the operations described are valid for all the VOK-STAFF-US/CAN/AUS/NZ terminals listed below: • VO8438CAH Note: Your product reference is given on the label on the back of the terminal housing.
  • Page 32: System Description

    DEFENSE MODE: Defensive Coaches + HEAD Coach on one side and Offensive Coaches on the other side • ALL STAFF MODE: Offensive Coaches + Defensive Coaches + HEAD Coach all in communication together Only the HEAD COACH can change the communication mode for everyone by using the channel switch! Once he changes the communication mode, the name of the new mode is displayed on all the headsets of the coaches &...
  • Page 33: Guardian C2C Terminal

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 2.2. GUARDIAN C2C Terminal 2.2.1. Description of product interface Antenna Headset connector Flexible radio antenna. Connect to a headset (must be com- patible with the terminal). Device on and Network «Volume» selector connection. Trigger Button to adjust the volume of the headset louds- «Call»...
  • Page 34: Guardian C2C Charger/Configurator

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 2.3. GUARDIAN C2C Charger/Configurator 2.3.1. Description of product interface Battery Charging without the terminal Screen Configurator dis- play screen. Terminal charge : no terminal or defective terminal Extension connection Orange : terminal charging Power supply connector...
  • Page 35: Starting Up The Terminal

    • Press the On/Off button to turn on the terminal. The LCD screen should turn on and display the VOKKERO® logo. The LED above the On/off button should also light up permanently. Next, the Welcome Screen displays, followed by the product name. By default, the product name «Guardian»...
  • Page 36: Connecting A Headset

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 3.3. Connecting a headset Several types of headsets from the VOKKERO range can be connected to GUARDIAN C2C. The headset is automatically detected by the terminal when the headset is plugged in. 3.3.1. Plugging in a headset Plug the headset into the slot at the top of the product, beside the LCD.
  • Page 37: Terminal Operation

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 3.4. Terminal operation 3.4.1. Volume Adjust the terminal volume with the Volume trigger button. • Push the trigger upwards to increase the volume • Push the trigger downwards to decrease the volume The volume can be adjusted in a range from 0 to 10 When you increase or decrease the volume, you will hear a beep.
  • Page 38: Call Button To Head Coach

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 3.4.4. Call button to Head Coach Use the Call button to send an alert to the Head Coach; If you are not part of the current group of discussion, you can ALERT the HEAD COACH with a alarm/call button if you need to communicate with him.
  • Page 39: Multi-Parameter Menu

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 3.4.7. Multi-parameter Menu Pressing and holding the Channel button for 2 seconds opens the multi-parameter menu for changing the PTT mode, Channels and Stadium ambience. Changing the menu is done by pressing the Channel trigger and changing the parameters by the Volume trigger.
  • Page 40: Belt Clip

    GUARDIAN C2C. The configurator has a USB port for updates. The configurator screen is a high-resistance touchscreen. Immediately upon starting up the system, the configurator displays the VOKKERO logo, with the firmware version of the configurator, followed by the Home Screen.
  • Page 41: Quick Settings " Menu

    VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 4.2. « Quick settings » menu The terminals are delivered pre-configured and ready-to-use. With the Configuration («Quick Settings» menu), you can rapidly reconfigure all system terminals (devices) and pair them in communication; With this option, any additional terminals (devices) on the configurator/charger will be automatically reconfigured in one single action, and will once again be ready-to-use.
  • Page 42: Settings Configuration

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 4.3. Settings configuration This menu enables a more detailed configuration of the system in order to configure the devices, the system or the configurator. • In “Devices”, you can change the name of your terminal as well as the operation of the “Call”...
  • Page 43 VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 A - Device name To change the name of the terminal, you can use the available keyboard. Three screens/keyboards are available to de-fine the product name. To switch between screens/ keyboards, use the button on the bottom right-hand side.
  • Page 44 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 D - DC/OC Role Change capability If you want to be able to talk to the HC permanently or you just want to change your Role (switching from OC to DC and vice & versa) : Before to launch a configuration («...
  • Page 45 VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 F.2 - Alarm button Allows you to change the way you press the «Call» button to activate the alarm, regardless of the selected alarm mode (silencer, vibrator or sound + vibrator). The possible ways of activating the alarm are: •...
  • Page 46: System Configuration

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 4.3.2. System configuration In this screen you can see all the settings related to the system configuration. The settings in this menu apply to all the terminals present on the configurator. The available settings are: •...
  • Page 47 VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 B - Encryption The encryption key is used to make communications within a given system secure. Only the devices using the same encryption key are authorized to communicate on the network. Several options are available: •...
  • Page 48 VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 • Updating terminals To update terminals you have to use a USB key. Contact your vendor to obtain the most recent software version. The USB key used must be < or = 4Go. On the USB key: •...
  • Page 49 VOK-STAFF-US/CAN/AUS/NZ FCC - User Guide V2.0 • Updating the configurator To update the configurator you have to use a USB key. Contact your vendor to obtain the most recent software version. The USB key used must be < or = 4Go.
  • Page 50: Configurator Configuration

    VOK-STAFF-US/CAN/AUS/NZ - User Guide V2.0 4.3.3. Configurator configuration Use this setting to adjust the screen. In this area, you can adjust the screen lighting, calibrate the touchscreen, and lock the configurator. 1 - Adjusting the screen lighting Slide the cursor from left and right to decrease and increase, respectively, screen lighting.
  • Page 51: Document History

    Unplug the configurator Reconnect the configurator When the configurator is switched on, on the first home screen, consisting of the «VOKKERO®» logo: press exaclty on the 2nd «O» of VOKKERO®. Then you can restore the default settings of the configurator Confirm The configurator parameters have been reset.

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