Service Personnel - Toshiba SD-3109 Owner's Manual

Others
Before Calling Service Personnel
Check the following guide for the possible cause of a problem before contacting service
Symptoms and correction
Symptom
No power
The DVD video player turned
off by itself.
No picture.
No sound
The playback picture has
occasional distortion
Brightness is unstable or
noises are present in the
playback pictures.
Cause
• The power plug is disconnected.
• The automatic power off function turned
the unit off
The TV is not set to receive DVD signal
output
The video cable is not connected securely
The equipment connected with the audio
cable is not set to receive DVD signal
output.
The audio cable is not connected securely
The audio receiver or TV is turned off
The setting of output sound format is
incorrect.
The disc is dirty.
It is in fast forward or fast reverse
playback.
• The effect ot copy protection.
Correction
Connect the power plug securely into the
wall outlet.
Press the PLAY button
Select the appropriate video input mode
on the TV so the picture from the DVD
video player appears on the TV screen.
Connect the video cable securely into the
appropriate jacks.
Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD video player.
• Connect the audio cable securely into the
appropriate jacks.
• Turn on the equipment connected with
the audio cable
• Select the proper audio setting.
• Eject the disc and clean it.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
• Connect the DVD video player directly to
the TV Avoid connecting the DVD video
player to a VCR or TV/VCR combination.
• Insert a disc.
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The DVD video player does • No disc is inserted. 20
not start playback. = An unplayable disc is inserted • Insert a playable disc. (Check the disc 10
type and color system)
• The disc is placed upside down • Place the disc with the playback side 20
down.
• The disc is not p_aced within the guide • Place the disc correctly inside the guide 20
on the disc tray
• The disc is dirty • Clean the disc 9
• The parentai lock function is set • Cancel the parental lock function or 35, 41
change the parental lock level.
Playback does not follow the • It is in the mode of repeat playback. • These operations may prevent a proper
course of the disc's program, memory playback, etc. progress of the contents
Buttons do not work • Power supply fluctuations or other • Turn the power on or off with the POWER
abnormalities such as static electricity may button. Or disconnect the power plug and
interrupt correct operations, insert it into the wall outlet again.
The remote control does not • The remote control is not pointed at the • Point the remote control at the remote 15
work properly, remote sensor of the DVD video player, sensor of the DVD video p_ayer.
• The remote control is too far from the DVD • Operate the remote control within about 15
video player. 7 m.
• The batteries in the remote control are • Replace the batteries with new ones 15
exhausted
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