Summary of Contents for Thales Gemalto OEM KR9000
- Page 1 Gemalto OEMDocument Reader KR9000 User Guide Document:DT-01905 Version: Date: September 2022...
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Page 2: Important Notices
Thales and in addition to any other relevant agreement in effect between the parties. Because use of the Product varies widely and is beyond the control of Thales the user is responsible for determining whether the Thales Product is fit for a particular purpose and suitable for user’s application. Warranties, remedies and limitations may vary by product and jurisdiction. -
Page 3: Revision History
Note: Readers may have either a Thales or Gemalto logo however they are the same product manufactured and supported by Thales... -
Page 4: Emc Compliance Europe
OEM Document Reader KR9000 User Guide Introduction EMC Compliance Europe The Product meets the following European Council Directives: Scanner: EMC (2014/30/EU), RFID Option: Radio Equipment (RED) • (2014/53/EU) PSU: EMC (2014/30/EU), LVD (2014/35/EU) • • Restriction of the use of certain hazardous substances (RoHS2) Directive 2011/65/EU FCC/Canada Radio Frequency Rules and Regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant... -
Page 5: Taiwanese Regulatory Notices
OEM Document Reader KR9000 User Guide Introduction FCC Labelling This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. -
Page 6: Korean Regulatory Notices
Important Safety Information This manual contains important information regarding the operation of the Thales Gemalto OEM Document Reader KR9000. For the safe and reliable operation of the readers, all users must ensure that they are familiar with and fully understand all instructions contained herein. - Page 7 To reduce the risk associated with hazardous voltage which, if not avoided, could result in death or serious injury: • Do not use the reader with any AC power supply other than the provided Thales AC power supply. • Do not use AC power supply and/or power cord if damaged.
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Page 8: Table Of Contents
OEM Document Reader KR9000 User Guide Introduction Table of Contents Office Locations ................................... 2 Revision History ..................................3 Electromagnetic Compatibility (EMC) ............................3 EMC Compliance Europe ................................4 FCC/Canada Radio Frequency Rules and Regulations ......................4 Taiwanese Regulatory Notices ..............................5 Korean Regulatory Notices ................................ -
Page 9: Introduction
Introduction 1. Introduction The Thales Gemalto OEM Document Reader KR9000 is used to inspect and image travel documents, including electronic travel documents and 1D and 2D barcodes used by the airline industry on boarding passes. The reader’s low-profile and simple shape make it ideal for integration with self-service kiosks, counters and eGates at airports and other locations such as railway terminals. -
Page 10: Imaging Features
• Flexible software interface (Gemalto Document Reader SDK) allows host application to select which illumination sources to use, image type, image compression, ePassport LDS data and validation, photo extraction, etc. • Thales Gemalto Confirm Laminate imaging with tamper detection Common Applications Typical uses of the Gemalto OEM Document Reader KR9000 include: •... -
Page 11: Security Features
Reading the UV features printed in fluorescent inks on a document provides software with colour images of covert document security features. Optional Thales Gemalto Confirm Laminate imaging allows software to quickly verify the authenticity of the document. It can also indicate if documents have been tampered by revealing marks or other damage. -
Page 12: True-Colour/Anti-Glare Technologies
OEM Document Reader KR9000 User Guide Introduction True-colour/Anti-glare Technologies Anti-glare technology, ambient light compensation and true colour imaging ensure that the Gemalto OEM Document Reader KR9000 will deliver superior, accurate images of challenging documents in demanding conditions, including those with holographic laminates. Studies have shown that reproducible colours and contrast are important for document authentication and Gemalto Document Readers are both flat field corrected and have colour calibration. -
Page 13: Product Description
OEM Document Reader KR9000 User Guide Product Description 2. Product Description The reader is a self-contained device designed to be incorporated into a self-service kiosk terminal. The main hardware features are: • A document window/tray for placement of documents to be read •... - Page 14 Power Supply Connector To reduce the risk associated with hazardous voltage which, if not avoided, could result in death or serious injury: Do not use the reader with any AC power supply other than the provided Thales AC • power supply.
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Page 15: Status Indicator Leds
OEM Document Reader KR9000 User Guide Product Description Status Indicator LEDs The status LEDs are intended to assist a technician to install and debug the reader, and indicate the reader status and the result of scanning a document. Light Colour Description Error Document is of an unknown type or did not process properly. -
Page 16: Kiosk Enclosure Design
Please consult Thales to ensure that your kiosk design is optimal. Mounting The Thales Gemalto OEM Document Reader KR9000 can be mounted directly to a kiosk or eGate/autogate via two M3 machine screws on the button face. Alternatively, the reader may be mounted to a bracket (not supplied by Thales) to adapt to the specific mounting geometry available. -
Page 17: Hood/Cover Requirements
OEM Document Reader KR9000 User Guide Kiosk Enclosure Design Hood/Cover Requirements The Gemalto OEM Document Reader KR9000 has anti-glare and ambient light compensation technologies that enable you to design kiosks that do not require ambient light hoods or covers over the document window, thus simplifying end-user interaction. -
Page 18: Glass Replacement
OEM Document Reader KR9000 User Guide Kiosk Enclosure Design Glass Replacement The Gemalto OEM Document Reader KR9000 glass can be replaced without removing the reader from the kiosk as long as sufficient clearance is available to access the glass retaining clip screws and remove the glass retaining clip. -
Page 19: Powering The Reader On/Off
OEM Document Reader KR9000 User Guide Kiosk Enclosure Design Powering the Reader On/Off The power switch is a latching push-on, push-off type. Pushing the power switch In turns On the reader power. The power switch will remain in this position, allowing the reader power to be locked On for Kiosk applications. -
Page 20: Installing The Reader
Verify that all the parts described have been received. If any parts are missing, contact Thales Global Technical Services (GTS). Keep and store the original packaging in the event that the reader requires shipment back to Thales for maintenance. Note: If the reader has been stored in a cold environment (i.e. below room temperature), allow the reader warm up for a minimum two hours before powering it on. -
Page 21: Install The Software
OEM Document Reader KR9000 User Guide Installing the Reader Install the Software The reader package contains an instruction sheet with links to a customer portal to download the software components and documentation necessary to install and operate the reader: • Gemalto software and SDK Reader and software documentation •... -
Page 22: Power On The Reader
• Do not use the reader with any AC power supply other than the provided Thales AC power supply. Connect the USB cable: III. Insert the Type B connector into the USB port located on the back of the reader. - Page 23 OEM Document Reader KR9000 User Guide Installing the Reader Click Select. Verify that the Ready light (blue) is on and the Reader State in the lower left is “Enabled”. The reader is ready to accept documents. Select the test card (DS-00043 or DS-00034) supplied with the reader. Place the test card face down on the document window, aligned with the left guide, with the test card instructions facing up.
- Page 24 OEM Document Reader KR9000 User Guide Installing the Reader Page 24 of 30...
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Page 25: Reading Documents
OEM Document Reader KR9000 User Guide Reading Documents 5. Reading Documents This section describes the proper document placement for travel documents: Hold the document face down. Note: • For passports and booklet-style documents, open the document and ensure the data page is facing towards the reader. -
Page 26: Specifications
OEM Document Reader KR9000 User Guide Specifications 6. Specifications Physical Dimensions Length 190 mm (7.48”) Specifications Width 162 mm (6.38”) Height 122.9 mm (4.84") (including document clip) Imaging Window 125 x 88 mm (4.92 x 3.47”) 4.0 mm (0.157") tempered glass Weight 1.1 kg (2.42 lbs) Electrical... -
Page 27: Troubleshooting
Install document reader hood (see Reader Components section) The unit is not configured to read Verify the reader configuration with the document being scanned. technical staff. Contact Global Technical Services (GTS) at Thales. Page 27 of 30... - Page 28 OEM Document Reader KR9000 User Guide Troubleshooting The document is not orientated For details on document placement, see correctly on the scanning window. “Reading standard documents” on page The demo application is not The application may already be Verify that only one copy of the application working.
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Page 29: Customer Service
Customer Service 8. Customer Service If you cannot solve the problem after following the instructions in the Troubleshooting section, contact Thales’ Global Technical Services (GTS). Before contacting GTS Be prepared to provide the information required to properly diagnose the problem: A detailed description of the problem •... -
Page 30: Returning The Reader For Maintenance
Initiate Call – The system manager should contact Thales GTS via telephone, or email. GTS will request a detailed description of the problem along with the serial number of the unit. It is the customer’s responsibility to include or have on hand all pertinent information.
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