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Westward MAX-EV 2022 Operator's Manual

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OPERATOR'S MANUAL
8-010-003-R04
© 2022 Westward Industries Ltd.

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Summary of Contents for Westward MAX-EV 2022

  • Page 1 OPERATOR’S MANUAL 8-010-003-R04 © 2022 Westward Industries Ltd.

  • Page 2: List Of Revisions

    P a g e List of Revisions The following table lists the revisions made from the previous version of this manual: REVISION # REVISION DESCRIPTION LOCATION INITIAL This is the first revision of a new operator’s manual All Pages for the MAX-EV Changed: Document formatting, safety decals, vehicle capacities.

  • Page 3: Important Safety Notice

    P a g e IMPORTANT SAFETY NOTICE: All vehicle operators must read and understand the entirety of this manual before operating the vehicle to ensure they are familiar with the vehicle and can operate the vehicle safely and effectively. CALIFORNIA PROPOSITION 65 WARNING WARNING Operating, servicing, and maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon...
  • Page 4 P a g e NOTICE: Westward Industries Ltd. is not liable for any errors or omissions in this manual or any damages or losses that result due to such errors or omissions. In addition, Westward Industries Ltd. is not liable for any damages or losses that result from the use of information in this manual or the operation of this vehicle.

  • Page 5: Table Of Contents

    P a g e TABLE OF CONTENTS 1 General Information ..........................9 1.1 Introduction ............................9 1.2 Compliance Label/VIN Label/Certification Label ................. 9 1.3 Vehicle Identification Number (VIN) ....................10 2 Safety ............................... 11 2.1 Cautions and Warnings ........................11 2.2 General Warnings ..........................
  • Page 6 P a g e 3.6 Parking Brake ............................. 36 3.7 Pedals ..............................37 3.7.1 Accelerator Pedal ........................37 3.7.2 Brake Pedal ..........................37 3.8 Seats ..............................38 3.8.1 Seat Position Adjustment ......................38 3.8.2 Seat Belts ............................ 39 3.9 Mirrors ............................... 41 3.10 Windows ............................
  • Page 7 P a g e 4.5 Electromagnetic Brake (EMB)......................59 4.6 Charging ............................. 60 4.6.1 Charging Safety Information ....................... 60 4.6.2 Charging Port ..........................60 4.6.3 Charging Process ......................... 61 4.6.4 Battery Balancing ........................63 4.7 Vehicle Range: ........................... 64 4.7.1 Factors Affecting Range ......................64 4.7.2 Tips for Extended Range ......................
  • Page 8 P a g e 8 Owners’ Obligations and Responsibilities ....................96 8.1 Changes in Address or Ownership (For Owners/Operators Only) ............ 97 8.2 Reporting Safety Defects ........................98 8-010-003-R04 | MAX-EV Operator’s Manual...

  • Page 9: General Information

    P a g e 1 General Information 1.1 Introduction Thank you for purchasing a Westward Industries MAX-EV. This manual outlines the systems, features, operation, and basic maintenance of the vehicle. 1.2 Compliance Label/VIN Label/Certification Label The vehicle’s compliance label (VIN label) is located on the inside of the front driver’s side frame post. It contains a variety of important information including the vehicle’s VIN, GVWR, GAWRs, rim and tire...

  • Page 10: Vehicle Identification Number (Vin)

    P a g e | 10 1.3 Vehicle Identification Number (VIN) The VIN is located on the vehicle’s compliance label (VIN label) on the front inside left frame post. Record the VIN of the MAX-EV below: 10 11 12 13 14 15 16 17 Figure 2: Canadian compliance label close-up image with VIN in large font.

  • Page 11: Safety

    Such a program will be a valuable tool in providing a safe, properly operating MAX-EV LSV, and will help avoid accidents. • Only use Westward genuine parts when repairing/maintaining your vehicle. • Follow instructions in this manual for immobilizing the vehicle before beginning any maintenance.
  • Page 12 Always take precautions approaching traffic and or pedestrians, keeping in mind that electric vehicles are much quieter than gas vehicles. • Never operate the vehicle with non-Westward approved accessories • Keep both hands on the steering wheel whenever possible. •...
  • Page 13 • If your vehicle is involved in an accident have a certified Westward Industries MAX-EV dealer inspect the vehicle before continuing to use it. Operating a damaged vehicle can result in further damage, serious injury and death due to failure of components.

  • Page 14: Safety Decals

    P a g e | 14 2.3 Safety Decals 2.3.1 Safety Decal Locations Figure 4: Safety decal locations numbered and shown in red. In Figure 4, the safety labels on the MAX-EV are shown in red and their location is indicated with numbered arrows.
  • Page 15 P a g e | 15 WARNING - GENERAL HAZARDS OF VEHICLE OPERATION DECAL This decal warns the operator of driving practices that must be followed for safe vehicle operation and informs the operator of hazards associated with operation of the vehicle. It must be read before operating the vehicle and obeyed by the owner or operator of the vehicle.
  • Page 16 P a g e | 16 CAUTION - ELECTROCUTION/SHOCK HAZARD DECAL - BMS This decal is located on the control box and warns of potential damage that can happen to the BMS and traction battery if the BMS is not disconnected before servicing. WARNING - ELECTROCUTION/SHOCK HAZARD - 72V CHARGER This warning label is located on the underside of the charger on the 72V MAX-EV and warns of the following:...

  • Page 17: Gross Vehicle Weight Rating (Gvwr) And Vehicle Capacities

    P a g e | 17 2.4 Gross Vehicle Weight Rating (GVWR) and Vehicle Capacities WARNING Do not exceed the GVWR, Front or Rear GAWR found on the vehicle compliance label (VIN label) or any of the capacities listed on the vehicle capacity label as this can make the vehicle unsafe to drive. Exceeding these limits can reduce handling capabilities, stability, and control of the vehicle.

  • Page 18: Slow Moving Vehicle Identification Emblem

    P a g e | 18 2.5 Slow Moving Vehicle Identification Emblem Canadian regulations require low speed vehicles to be equipped with a slow-moving vehicle identification emblem that conforms to section 6 of American National Standard Slow Moving Vehicle Identification Emblem (SMV Emblem), ANSI/ASAE S276.6, published in January 2005 by the American Society of Agricultural Engineers.

  • Page 19: Controls And Vehicle Systems

    P a g e | 19 3 Controls and Vehicle Systems 3.1 Digital Display 3.1.1 Instrumentation Screen The instrumentation screen is the default screen that appears on the display when the start key is switched to the ‘ON’ position. Figure 6: The MAX-EV instrumentation screen with labels. 8-010-003-R04 | MAX-EV Operator’s Manual...
  • Page 20 P a g e | 20 Table 1: Instrumentation Screen Symbols. LABEL DESCRIPTION LABEL DESCRIPTION High Beam Indicator Odometer Service Required Alert Drive Mode Indicator Brake Fluid Level Warning Trip Odometer Indicator Seat Belt Warning Indicator Hour Meter Parking Brake Indicator/Braking Motor Operation Warning Light System Warning Voltage Indicator For 12V...
  • Page 21 P a g e | 21 Seat Belt Warning Indicator • Occupants must wear their seat belts at all times. If the seat belts are not fastened, a warning light will appear. Parking Brake Indicator/Braking System Warning • Once the vehicle has been started the symbol will appear if the parking brake is engaged. Release the parking brake fully before moving the vehicle.
  • Page 22 P a g e | 22 Motor Operation Warning Light • Allows the driver to know if the vehicle will move or not when the accelerator pedal is depressed by displaying ‘READY’ Traction Battery State of Charge (SOC) WARNING ● You should no longer continue driving at 0% SOC as it will damage the battery.

  • Page 23: Digital Display Control Buttons

    P a g e | 23 3.1.2 Digital Display Control Buttons Figure 7: Display buttons. Left (◄): Pressing the left button while the instrumentation screen is up will bring up the reverse camera. The left button can also be used to navigate menus or adjust settings. Up (▲): The up button is used to navigate menus or adjust settings.

  • Page 24: Setup Screens

    P a g e | 24 3.1.3 Setup Screens The setup screens allow the operator to view and modify various display settings. To access the main setup screen, press the enter/select (●) button. Main Setup Screen: CAUTION The maintenance/service and video settings screens are to be accessed by certified technicians only. Figure 8: Main Setup Screen.
  • Page 25 P a g e | 25 The User Functions Screen: Figure 10: The User Functions Screen. • Use the up (▲), down (▼), left (◄), right (►) and select/enter (●) display buttons to navigate, view and modify settings. • The user functions screen sets the display’s backlight brightness. Setting ‘1’ is the dimmest lighting and ‘10’...

  • Page 26: Diagnostics Screens

    P a g e | 26 3.1.4 Diagnostics Screens Figure 12: The battery diagnostics screen and drive system diagnostics screen. Figure 13: The I/O diagnostics screen and the BMS fault codes diagnostic screen. Note: These screens are for use by certified service technicians only. If the right (►) button is pressed while the instrumentation screen is showing on the digital display, diagnostic screens will appear.

  • Page 27: Starter Switch (Ignition Switch)

    P a g e | 27 3.2 Starter Switch (Ignition Switch) WARNING Do not turn the key to the off position when the vehicle is in motion. Figure 15: Starter switch positions Lock Position: Prevents all electrically powered accessories and motor from running, except hazard warning flasher and allows for key removal.

  • Page 28: Dash Mounted Controls And Features

    P a g e | 28 3.3 Dash Mounted Controls and Features 3.3.1 Drive Selector The drive selector switch is in the center of the dash. It is a rocker style switch with three positions. Figure 16: Drive selector location. Park: This is the center selection on the drive selector switch.
  • Page 29 P a g e | 29 WARNING The electromagnetic brake does NOT replace your parking brake, please always use your parking brake when parking the vehicle. Relying on the EMB will result in premature wear and replacement. Forward: Following the vehicle start-up procedure, ‘Forward’ drive may be selected. To select ‘Forward’ drive, press the top of the drive selector switch where it is labelled ‘FWD’.

  • Page 30: Climate Control System

    P a g e | 30 3.3.2 Climate Control System Note: The climate control system on the MAX-EV is an optional feature and the controls on your dashboard may be slightly different than featured in Figure 19 and Figure 21. In an electric vehicle, use heat and air conditioning only as needed.
  • Page 31 P a g e | 31 Temperature Control: Controls the amount of heat through the front vents and defrost vent. Figure 19: Temperature control location. Defrost/Defog Vent: Controls the amount of airflow going to the front windshield to defrost or defog it. The knurled wheel can be rotated to open or close the vent.

  • Page 32: Auxiliary Switches

    P a g e | 32 3.3.3 Auxiliary Switches Auxiliary Switches: Control the optional roof lights. Figure 21: Auxiliary switch location. 3.3.4 Automobile 12V DC Auxiliary Power Outlet Figure 22: Automobile 12V DC auxiliary power outlet location. Automobile 12V DC Auxiliary Power Outlet: Located inside the glovebox the power outlet can be used to power 12V DC devices.

  • Page 33: Steering Column Controls

    P a g e | 33 3.4 Steering Column Controls Figure 23: Steering column control locations. 3.4.1 Left Multifunction Steering Column Stalk – (‘A’ in Figure 23) The left steering column stalk is used to operate the turn signals and lights. Turn Signals: Pull the stalk down until it locks into position to signal a left turn and push it up until it locks into position for a right turn.

  • Page 34: Right Steering Column Stalk - ('B' In Figure 23)

    P a g e | 34 3.4.2 Right Steering Column Stalk – (‘B’ in Figure 23) The right steering column stalk is used to operate the windshield wiper and washer fluid sprayer. Move the stalk downwards to activate the wiper and select wiper speed. The available speed settings as the stalk moves downwards are intermittent (INT), low (LO), and high (HI).

  • Page 35: Horn - ('D' In Figure 23)

    P a g e | 35 3.4.5 Horn – (‘D’ in Figure 23) Press either of the buttons with the horn icons on the steering wheel to activate the horn. The horn will sound for as long as the button is depressed. 3.5 Roof Mounted Controls 3.5.1 Dome Light (Option) The dome light is located on the right side of the roof in the cab and is activated by a rocker switch built...

  • Page 36: Parking Brake

    P a g e | 36 3.6 Parking Brake WARNING Even if the parking brake is pulled, the operator must not leave the vehicle while it is in the forward or reverse drive mode. The drive mode selector must be in park if the operator is leaving the vehicle. The parking brake is located between the two seats.

  • Page 37: Pedals

    P a g e | 37 3.7 Pedals Figure 27: Brake (1) and accelerator (2) pedal locations indicated by blue arrows and numbers. 3.7.1 Accelerator Pedal The accelerator pedal is the right foot pedal indicated by the number ‘2’ in Figure 27. Once the starter switch has been turned to the ‘ON’...

  • Page 38: Seats

    P a g e | 38 3.8 Seats 3.8.1 Seat Position Adjustment WARNING Adjust the seat properly so that you can comfortably operate the vehicle controls. Adjust the headrest properly to help prevent whiplash in the event of a collision. After adjusting the seat, check that it is properly latched before operating the vehicle.

  • Page 39: Seat Belts

    P a g e | 39 The headrest can be adjusted by pressing the button at the base and sliding it up or down. To prevent whiplash, the top of the headrest and the top of your head should be at the same height and the back of your head should be 2 inches or less from the front of the headrest.
  • Page 40 P a g e | 40 The lap section of the belt can be adjusted as necessary: a. To tighten, pull upward on the shoulder section of the belt. To loosen, tilt the buckle and pull the lap belt section longer. Figure 30: Seat belt buckle (B) with tongue (A).

  • Page 41: Mirrors

    P a g e | 41 3.9 Mirrors The MAX-EV is equipped with two side rearview mirrors (B). The side mirrors can be manually adjusted by gripping the mirror housing and pushing or pulling it to an appropriate position. Figure 31: The centre rearview mirror (A) and right side rearview mirror (B). The MAX-EV is not usually equipped with a center rearview mirror (A) since they are not required for Low-Speed Vehicles in most regions.

  • Page 42: Windows

    P a g e | 42 3.10 Windows The MAX-EV is equipped with a rear sliding window if the vehicle has the cab wrapper option. The rear window can be opened or closed by pushing the button on the handle and sliding the window side to side.

  • Page 43: Flat Deck

    P a g e | 43 3.11 Flat Deck WARNING The flat deck can be slid back until it comes off. Be careful when sliding it off as it could fall and cause injury. Be sure to tighten all mounting hardware before operating the vehicle. Make sure to secure cargo to the flat deck with properly rated straps before vehicle operation.

  • Page 44: Cargo Bed

    P a g e | 44 3.12 Cargo Bed WARNING The cargo bed can be slid back until it comes off. Be careful when sliding it off as it could fall and cause injury. Be sure to tighten all mounting hardware before operating the vehicle. Make sure to secure cargo inside the cargo bed with properly rated straps before vehicle operation.

  • Page 45: Doors (Optional)

    P a g e | 45 3.13 Doors (Optional) Figure 36: MAX-EV interior door lock. The MAX-EV may be equipped with optional hinged doors. The doors can be opened from the inside using the interior door handle shown with a blue arrow in Figure 36. The interior door lock is just below the handle.

  • Page 46: Operation

    MAX-EV LSV, and will help avoid accidents. • Only use Westward genuine parts and materials when repairing /maintaining your vehicle. • Any modifications made to the vehicle may affect its operation and safety. This could lead to an accident resulting in serious injury or death.
  • Page 47 • If your vehicle is involved in an accident have a certified Westward Industries MAX-EV dealer inspect the vehicle before continuing to use it. Operating a damaged vehicle can result in further damage, serious injury and death due to failure of components.
  • Page 48 P a g e | 48 WARNING • Do not operate this vehicle on rough or loose terrain or steep or slippery slopes. • Passengers are required to read vehicle safety labels. • Drive slowly in reverse and avoid sharp turns. •...

  • Page 49: Starting The Vehicle

    P a g e | 49 4.2 Starting the Vehicle. Before starting the vehicle, do the following: Make sure the drive selector switch is in park (center position) and the parking brake is set. If the vehicle has been charging, disconnect the charging cable. Do a quick exterior check.

  • Page 50: Safe Vehicle Operation And Driving Practices

    P a g e | 50 4.3 Safe Vehicle Operation and Driving Practices In addition to the warnings at the beginning of this section, follow all safe driving practices explained in this section to reduce the risk of damage, injury, or death due to improper operation. 4.3.1 General Practices •...

  • Page 51: Acceleration

    P a g e | 51 • Avoid unnecessary heavy braking. • Allow adequate stopping distance between your vehicle and the vehicle in front of you in case of an emergency braking situation. Keep in mind that it takes time to process what is happening around you, decide to brake and move your foot to apply the brakes.

  • Page 52: Driving Over Obstacles

    P a g e | 52 • Be careful when turning around blind corners or coming to the top of an incline. There could be obstructions in your path. Prepare for the unexpected. Driving Uphill Always follow these precautions when driving uphill: •...

  • Page 53: Driving On Uneven Terrain

    P a g e | 53 Always follow these precautions when driving over obstacles: • Try your best to avoid driving over obstacles and cautiously drive around them instead. • Check for obstacles before driving in a new area. • Look ahead and watch for obstacles such as branches, logs, rocks or fallen cargo from other vehicles.

  • Page 54: Using The Max-Ev For Towing And Hauling

    P a g e | 54 4.3.14 Using the MAX-EV for Towing and Hauling WARNING Improper hauling and towing of cargo can change vehicle stability and handling, which can result in serious injury or death. Always follow these precautions when towing or hauling: •...
  • Page 55 P a g e | 55 Figure 38: MAX-EV with truck bed, ladder rack and hitch receiver options. Your MAX-EV may be equipped with an optional class 1 hitch receiver bracket (‘C’ in Figure 38), flat deck, cargo bed (‘B’ in Figure 38), or a ladder rack (‘A’ in Figure 38), so that the vehicle can be used to tow small trailers and haul cargo.
  • Page 56 P a g e | 56 Figure 39: MAX-EV Cargo Bed with latch positions indicated. The cargo bed is equipped with 2 rear latches that can be unlatched to lower the tailgate. Additional side latches at the front of the deck can be unlatched to lower the side walls after the tailgate has been opened.

  • Page 57: Parking The Vehicle

    P a g e | 57 4.4 Parking the Vehicle 4.4.1 General Parking WARNING • When leaving the vehicle on an uphill or downhill grade, the vehicle should be ‘curbed’ (front wheels positioned and pointed towards the curb so that downhill momentum of the vehicle should it roll, will force the tire against the curb).

  • Page 58: Storing The Vehicle/Infrequent Use Of Vehicle

    P a g e | 58 Avoid parking on an incline if possible. Follow these precautions if parking on an incline is unavoidable: • If parking in an open area with no curb, block the wheels on the downhill side of the vehicle (see ) after applying the parking brake.

  • Page 59: Electromagnetic Brake (Emb)

    P a g e | 59 4.5 Electromagnetic Brake (EMB) WARNING The EMB is not a parking brake replacement. Relying strictly on the EMB will cause premature component wear. Always use your parking brake as needed, as you would with any other vehicle. The process of manually backing off the EMB is only to be performed by certified technicians.

  • Page 60: Charging

    P a g e | 60 4.6 Charging 4.6.1 Charging Safety Information WARNING • Before connecting your charger, check that the vehicle is parked and off. • Do not charge the vehicle if you suspect the battery has been damaged, is frozen, or is bulging as this can result in serious injury.

  • Page 61: Charging Process

    P a g e | 61 4.6.3 Charging Process The MAX-EV can be charged with Level 1 (120V) or Level 2 (240V) chargers. Level 1 Charging: CAUTION Level 1 charging is for light usage only, it should not be used to regularly charge your MAX-EV in fleet or commercial applications.
  • Page 62 P a g e | 62 Steps to Charge the Vehicle: WARNING Before connecting your charger, check that the vehicle is parked and off. When charging, the vehicle is not permitted to move in any drive direction. Read and follow the relevant information in Section 2.2 General Warnings.

  • Page 63: Battery Balancing

    P a g e | 63 NOTE: It is recommended to charge the vehicle before the SOC drops below 20% to extend the life of the traction battery. IMPORTANT: It is critical to charge the battery at least once per month. Lithium-ion batteries can be damaged by allowing the battery to completely deplete.

  • Page 64: Vehicle Range

    P a g e | 64 4.7 Vehicle Range: WARNING You should no longer continue driving at 0% SOC as it will damage the battery, if 0% is reached, park the vehicle, and call a tow truck. The range of the MAX-EV varies according to type of usage and usage conditions. Be sure to regularly pay attention to the range of the vehicle as it takes substantially longer time to charge an electric vehicle than it does to fill up a gas vehicle.

  • Page 65: Tire Pressures

    P a g e | 65 charges. As an example, driving at a constant speed, which puts a stable load on the battery, is much more efficient compared to driving with hard acceleration and braking. Although lithium-ion phosphate batteries are among the longest lasting batteries on the market, they will eventually hold less charge and must be fully or at least partially replaced.

  • Page 66: Service And Maintenance

    P a g e | 66 5 Service and Maintenance WARNING Do not perform maintenance work if you lack the knowledge, experience or the proper tools and equipment to do the work. Only qualified dealers and technicians should work on the high voltage battery or control box.

  • Page 67: Raising And Lowering The Vehicle

    P a g e | 67 5.1 Raising and Lowering the Vehicle 5.1.1 Raising and Lowering the Vehicle with a Jack WARNING IMPORTANT: Read the following steps and warnings before attempting to lift the vehicle. Failure to follow these warning and guidelines may result in bodily injury or death. WARNING •...
  • Page 68 P a g e | 68 Please use the following lifting points indicated in Figure 44, Figure 45, and Figure 46. Do not lift from anywhere else on the vehicle, and especially do not lift from the battery. Only lift from one point at a time Figure 44: Lift Point #1 is at the front driver side of the round lower frame/chassis tube 4 inches (100 mm) rearward of where the tube starts to bend upward.

  • Page 69: Raising And Lowering The Vehicle With An Automotive Lift

    P a g e | 69 Figure 46: An image of all lift point locations. This image is to illustrate where the locations are, it is not suggesting using all lift points at once. Only lift from one point at a time. 5.1.2 Raising and Lowering the Vehicle with an Automotive Lift WARNING The points used for raising the vehicle with an automotive lift are the same as the jacking points seen...

  • Page 70: Towing And Transporting The Max-Ev

    P a g e | 70 5.2 Towing and Transporting the MAX-EV CAUTION If power is lost from the traction battery or the 12V battery, the EMB will engage, and the rear wheels will be locked. If this occurs, the vehicle should be towed with the rear wheels off the ground. It will not be possible to load the vehicle onto the deck of a truck or trailer in this case unless the EMB is manually disengaged.
  • Page 71 P a g e | 71 Disengaging the EMB If power is lost from the traction battery or the 12V battery, the EMB will engage, and the rear wheels will be locked. The EMB is the round black device (E) connected to the gearbox (transaxle) and motor seen below.

  • Page 72: Opening And Closing The Hood

    P a g e | 72 5.3 Opening and Closing the Hood The hood of the vehicle has a lock hidden under the MAX-EV emblem. Opening the hood: 1. Find the MAX-EV emblem on the hood of the vehicle. 2. Rotate the emblem counter-clockwise. 3.

  • Page 73: Brake Fluid

    P a g e | 73 5.4 Brake Fluid Under normal circumstances, your vehicle should not consume brake fluid. However, expect the level of the brake fluid to slowly fall as you put more mileage on your vehicle and the brake pads wear. Check the brake fluid level at least once a year.
  • Page 74 P a g e | 74 Adding Brake Fluid WARNING • Do not fill the reservoir above the maximum line. • Brake fluid is hygroscopic (it absorbs moisture), any moisture the fluid absorbs can significantly decrease the boiling point of the fluid which can result in brake fade. This could cause an accident resulting in serious injury or death.

  • Page 75: Windshield Washer Fluid

    P a g e | 75 5.5 Windshield Washer Fluid WARNING • Windshield washer fluid is a poisonous and hazardous substance. Read and follow all warnings and instructions associated with the product you are using. • Do not add any substances other than windshield washer fluid to the reservoir. Other substances could smear on the windshield or freeze, reducing visibility or they could damage your vehicle.

  • Page 76: Wheels & Tires

    Tires require a certain amount of tread depth to be able to disperse water, snow, and dirt. Check your local laws for the legal minimum tread depth. Westward Industries recommends replacing tires once they have worn down to a tread depth of 1/8 of an inch (3.2 millimeters) or a tread depth of 5/32 of an inch (4 millimeters) if the tires are used to drive through snow.

  • Page 77: Tire Choice

    P a g e | 77 5.6.2 Tire Choice WARNING • When replacing tires, it is recommended to use tires of the same size, speed rating, load range and radial construction as originally installed on the vehicle. Use of any other tire specification may seriously affect vehicle safety, ride, handling, speedometer and odometer calibration, ground clearance, and tire clearance to the body and chassis.

  • Page 78: Tire Inflation Pressures

    P a g e | 78 Traction: WARNING The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak traction characteristics. The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete.

  • Page 79: Changing A Tire/Wheel

    P a g e | 79 5.6.5 Changing a Tire/Wheel WARNING • Use the correct front and rear jacking points on the vehicle. Never use the bumpers or any other part of vehicle for jack support. • Do not exceed the jack’s maximum permissible load. The jack provided is for emergency wheel and tire change only.
  • Page 80 P a g e | 80 Removing a Wheel: WARNING To avoid bodily injury or death from unexpected start-up of vehicle, turn off the vehicle and remove the key from the starter switch before starting this procedure. Figure 52: Standard wheel and tire with and without a wheel cover. The lug nuts indicated by an arrow with the letter ‘A’, the wheel cover indicated by an arrow with the letter ‘B’.
  • Page 81 P a g e | 81 Installing a Wheel: WARNING To avoid bodily injury or death from unexpected start-up of vehicle, turn off the vehicle and remove the key from the starter switch before starting this procedure. Make sure the parking brake is applied. Improper installation of wheels can adversely affect tire wear and vehicle handling, possibly resulting in injury or death.

  • Page 82: Fuses

    P a g e | 82 5.7 Fuses The fuse box is located under the hood at the front left corner of the vehicle. WARNING • Replace fuses with ones of the same amperage rating. • There are also relays and fuses in the high voltage control box. These are to be changed by qualified technicians only.
  • Page 83 P a g e | 83 Figure 55: MAX-EV fuse box components. Each component has an ID. R2-F11 stands for Row 2, Fuse 11. Some components that are not in clearly defined rows do not follow this labelling scheme such as F100, the spare fuses, and the relays.
  • Page 84 P a g e | 84 Table 4: MAX-EV fuse box component info. 8-010-003-R04 | MAX-EV Operator’s Manual...
  • Page 85 P a g e | 85 There are also relays located in a number of other locations around the vehicle as seen in Figure 56. Relays for the display are located behind the display (A), a relay for the optional A/C is located behind the climate controls (B) (accessible from behind the display), and there are relays under the steering column cover for the wipers (D) and turn signals (E).

  • Page 86: Vehicle Appearance

    P a g e | 86 5.8 Vehicle Appearance WARNING • Do not direct high pressure water or solution at the wheel bearings from a close distance. High pressure water at close distances can bypass the seal and contaminate the lubricant causing premature wheel bearing failure.

  • Page 87: Owner Maintenance Checks

    • Inspect the A/C compressor operation (if your vehicle has A/C). • Inspect for proper lubrication of the front & rear suspension. Use only approved Westward Industries lubricant. • Conduct a visual inspection of all high voltage wires for any signs of worn insulation, frayed cables, or damaged cable ends.

  • Page 88: Maintenance & Service Schedules

    5.10 Maintenance & Service Schedules The MAX-EV needs to be serviced as outlined in this section to maintain a high level of safety and dependability and to keep your warranty valid. Note: Only use Westward approved replacement parts. 5.10.1 General Maintenance & Service Schedule Table 5: General Maintenance &...

  • Page 89: Transaxle Maintenance & Service Schedule

    P a g e | 89 5.10.2 Transaxle Maintenance & Service Schedule: Table 6: Transaxle Maintenance & Service Schedule. INTERVAL (HOURS) MAINTENANCE ACTION 2000 (COMPLETE ACTIONS AT EVERY INTERVAL) Check the torque on the M8 x 1.25 driveshaft bolts (torque ...

  • Page 90: Vehicle Specifications

    P a g e | 90 6 Vehicle Specifications Table 7: Vehicle Class & Features Information. MAX-EV - VEHICLE CLASS & FEATURES VEHICLE CLASS LOW-SPEED VEHICLE (LSV) MIRRORS SIDE VIEW MIRRORS REAR-VIEW CAMERA SYSTEM REAR-VIEW CAMERA AND DISPLAY STANDARD ON ALL MODELS. STORAGE LOCKING GLOVE BOX CUP HOLDERS...
  • Page 91 P a g e | 91 Table 9: Vehicle Capacities Information. MAX-EV - CAPACITIES (CAPACITIES FOR EXAMPLE ONLY) A: OCCUPANT CAPACITY 450 lb (204 kg)** B: REAR PAYLOAD CAPACITY (EVENLY DISTRIBUTED 600 lb (272 kg)** OVER REAR BODY) C: MAXIMUM TRAILER TONGUE WEIGHT (TW) 150 lb (68 kg) D: MAXIMUM GROSS TRAILER WEIGHT (GTW) 1500 lb (680 kg)
  • Page 92 P a g e | 92 Table 11: Vehicle Brake System Information. MAX-EV - BRAKE SYSTEM BRAKES SOLID ROTOR HYDRAULIC DISC BRAKES PARKING BRAKE HAND LEVER MECHANICAL PARKING BRAKE OTHER EMB WITH REGENERATIVE BRAKING Table 12: Vehicle Drivetrain & Transmission Information. MAX-EV - DRIVETRAIN &...

  • Page 93: Warranty

    30 days upon realizing a problem with your vehicle. We recommend having all warranty work done by the Westward Industries MAX-EV dealer or agent that sold you the vehicle. Or, if the selling dealer is not available, any authorized MAX-EV agent or dealer. Remember your MAX-EV vehicle must be delivered to an authorized Westward Industries MAX-EV dealer or agent within the warranty period, and all warranty work must be done by an authorized Westward Industries MAX-EV dealer or agent.
  • Page 94 Suspension, Lithium-ion batteries. A Westward Industries Warranty claim shall not be cause for cancellation or rescission of the contract of sale of any Vehicle, parts, or equipment. Lithium-ion batteries, like all batteries, will experience gradual loss of capacity over time and with use.
  • Page 95 WESTWARD INDUSTRIES LTD. REGISTRATION OF WARRANTY (GO-4 & MAX-EV) Warranty forms must be filled out and submitted within 30 days of delivery. Failure to do so will assume factory delivery date is the in-service date. VIN #: MODEL: CUSTOMER INFORMATION:...
  • Page 96 The need for, and frequency of, service maintenance will depend on the type of use and manner of operation of the vehicle. See your Westward Industries MAX-EV dealer or agent for proper care and maintenance of your vehicle. Proper care and maintenance will keep your operating costs to a minimum.
  • Page 97 If the name of the owner of the vehicle or the owner’s address changes, see your Westward Industries MAX-EV dealer who has vehicle registration change forms. These should be filled out and: Returned to the manufacturer.

  • Page 98: Reporting Safety Defects

    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in addition to notifying Westward Industries Ltd. If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign.

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