BTP-7400 User’s Manual Declaration Information in this document is subject to change without notice. SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and hardware become available. If users need further data about these products, please feel free to contact SNBC or our local dealer.
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BTP-7400 User’s Manual SNBC has passed the following certifications: ISO9001 Quality Control System Certification ISO14001 Environmental Management System Certification OHSAS18001 Occupational Health and Safety Management System Certification IECQ QC 080000 Hazardous Substance Process Management System Certification - 2 -...
BTP-7400 User’s Manual Safety Instructions Before installing and using the printer, please read the following items carefully. 1 Safety warning The print head is a thermal element and it is at a high temperature during printing or just after operation, therefore do not touch it or its peripherals for safety’s...
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BTP-7400 User’s Manual motors or other devices that may cause the fluctuation of voltage; Disconnect the power when the printer is deemed to idle for a long time; Don’t spill water or other electric materials into the printer (e.g. metal). In case this happens, turn off the power immediately;...
BTP-7400 User’s Manual 1 Product introduction 1.1 Introduction BTP-7400 industrial barcode printer, with high performance, is the ideal office barcode label printing equipment. It is suitable for real-time label printing / batch product label printing / transportation and logistics label printing /ticket printing at railways, airports and stations / postal bag tag printing, etc.
BTP-7400 User’s Manual Adopting heat history and auto temperature adaptation control; Adopting industrial print head with long lifetime and high printing quality; Supporting continuous paper, label paper, marked paper, perforated paper, etc. 1.2 Unpacking and checking Open the packaging and check the items according to the packing list.
BTP-7400 User’s Manual 2 Printer installation 2.1 Installation position Flatly place the printer on the operation table, which must be waterproof, moisture proof and dustproof. The maximal tilted angle should not exceed 15° during installation. 2.2 Printer host connection 1) Ensure the printer is turned off;...
BTP-7400 User’s Manual 2.4 Paper roll installation (tear-off mode) 1) Open the right cover of printer, turn the print head uplifting spanner (16) backward to the angle shown in the figure, and turn the right paper guide (13) to horizontal position (see Fig. 2.4.1);...
BTP-7400 User’s Manual 3) Turn the right paper guide (13) leftward to make it vertically and abut the paper roll (ensure the paper roll can rotate smoothly), and turn the print head uplifting spanner (16) forward to press down the print head. Detail operation refers to the Fig. 2.4.3.
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BTP-7400 User’s Manual lead the ribbon head go under the print head module and wind the ribbon on the ribbon rewinding roller from its underside; rotate the roller to tighten the ribbon (see Fig. 2.5.1); Fig. 2.5.1 3) Turn the print head uplifting spanner forward to press down the print head and lead it to lock status.
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BTP-7400 User’s Manual Fig. 2.5.2 Caution: Determine the print method: If thermal transfer printing is selected, the ribbon needs to be installed; if thermal printing is selected, the ribbon does not need to be installed. Under normal condition, the selected ribbon should be wider than the print ...
BTP-7400 User’s Manual 2.6 Starting the printer 2.6.1 Power-on and self-test 1) Ensure the power adapter and the communication cable are connected correctly, and turn on the printer; 2) The printer starts the self-test. After the self-test is finished, the LCD screen displays the manufacturer LOGO and status information or product model;...
BTP-7400 User’s Manual Caution If the printer cannot be started or cannot work normally after it is started, please contact your local dealer or the manufacturer in time. 2.6.2 Print the self-test page Installed the media, turn on the power switch, click on the 'Menu / Set' button to enter the menu, select "Self-test", and...
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BTP-7400 User’s Manual Select the current system type, and click “Next”; Set the printer port. “LPT1” is set as the default print port, but users can select it according to actual needs. If it is a serial port driver in Windows 2000 or above system, please select “BYCOMx”...
BTP-7400 User’s Manual 3 Printer operation Caution The printer parameter settings are subject to the last settings. The printer parameters can be set via the menu of printer operation interface, user software (including drivers and the third-party software), printer commands, etc.
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BTP-7400 User’s Manual Fig. 3.1.1 The pressure needs to be adjusted under the following conditions: When the print head pressure cannot meet the requirement (e.g. the ribbon cannot be rewound smoothly), turn the print head pressure adjustment knob to increase the pressure;...
BTP-7400 User’s Manual 3.2 Sensor position adjustment When the paper width is changed, the sensor position can be adjusted according to the following steps: Counter-clockwise rotates the thumb knob to loosen the sensor position limitation block (refer to the curved arrow in Fig. 3.2.1);...
BTP-7400 User’s Manual 3.3.1 Function of indictor light 1) Function of indicator light LED Name Status Explanation Power LED Always on Printer is already turned on. (Green) Pause LED Always off Printer is not in pause status. (Yellow) Always on Printer is in pause status.
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BTP-7400 User’s Manual Circularly flashes Cutter error 4 times Circularly flashes Out of ribbon 4 times Print head Circularly flashes temperature is 5 times abnormal Cannot find Circularly flashes the mark 6 times Circularly flashes No print head 9 times “xxx updating”...
BTP-7400 User’s Manual 3.3.2 Function of Button Printer Button Function explanation status Under standby status, the user can press [Menu] Standby ① button for a short time to enter the menu display interface.(① -⑥refer to below notes) In menu display interface, the [menu] and Menu ②...
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BTP-7400 User’s Manual Press [Pause] button to stop the current print job Printing CANCEL temporarily, and then press the [Cancel] button to status cancel the print job. Press [Exit] button for a short time to exit for one Menu menu level, and press [Exit] button for a long time to exit directly.
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BTP-7400 User’s Manual button to save the configuration. When in the mileage information page, press the [navigation left] button to switch to the power Menu history and the total recording history (page Navigation turning function). left When in the Leaf-menu digital input interface, the Digital input current digital interface moves one unit to the left.
BTP-7400 User’s Manual Text input: The interface that needs to input ASCII code from 0x20 (space) to 0x7e, e.g. to configure the SSID or password of Wi-Fi. Refer to the following figure: Print status: The printer is printing, and the data indicator light is on at this time;...
BTP-7400 User’s Manual 3.4 Function of calibration 3.4.1 Manual calibration Select the calibration function via the menu as following: 1) Install the media; Caution To ensure the accuracy of calibration, please pay attention to the following items about the use of media: Use a blank media for calibration (print contents on media may cause ...
BTP-7400 User’s Manual → Settings →Print settings→Paper type; or print self-test page). Caution The media should be manually calibrated in any one of the following conditions: The printer is installed for use for the first time; Replaced with paper of different parameters;...
BTP-7400 User’s Manual correct (refer to 3.2 Sensor position adjustment); If the calibration fails, please confirm whether the sensor needs to be cleaned; If the calibration fails, please confirm whether the media is normal; If the calibration fails, please confirm whether the current paper type ...
BTP-7400 User’s Manual Paper type in Actual paper type Sensor type driver Continuous Transmissive sensor continuous paper without mark paper or reflective sensor Black marked Paper with marks pre-printed, Reflective sensor paper positioning basing on the mark Label paper with base paper,...
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BTP-7400 User’s Manual Paper stop Print position after Application mode printing The printed labels are no need to be taken away immediately, but can be put into use Rewinding together after batch printing. Since the stop Print head mode position is at the print head under this mode, the printer has no paper retraction action before printing.
BTP-7400 User’s Manual 3.5.3 Print method Set method: Menu → Settings → Print settings → Print mode →Select appropriate print method. The printer supports following two print methods: Thermal: need to use the thermal paper, no need to use the ribbon;...
BTP-7400 User’s Manual 203DPI model is 832 dots, and the physical width of print head for 300DPI model is 1248 dots. Caution If the user software can also set the print width, the print width parameters should be set in the user software.
BTP-7400 User’s Manual Caution If the user software can also set the print speed, the print speed parameters in the user software should be set; As for the paper / ribbon with poor quality, the print quality will be degraded ...
BTP-7400 User’s Manual Material of Max. Max. speed Features of media ribbon darkness (inch/second) It can be Can be used for high-speed printing, the Full wax storability is poor, and the printout can be scraped easily. Used for medium-speed Semi-wax...
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BTP-7400 User’s Manual Actions Description The printer has no action after powering on / pressing down the print head. Advantages: no blank paper is fed after powering on / pressing down the print head, which can save paper. Disadvantages: Because the printer prints directly after...
BTP-7400 User’s Manual 3.5.8 Print position adjustment Caution The parameters for position adjustment that set in this section may be modified by the user software, and the settings in upper level software will prevail. In the actual application, if the upper level software is inconvenient to adjust, please refer to 3.6 physical distance setting.
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BTP-7400 User’s Manual Caution Fig. A indicates that the print position is upper than the correct position. Adjust it to the negative direction; Fig. B indicates that the print position is lower than the correct position. Adjust it to the positive direction.
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BTP-7400 User’s Manual Tear-off position/Cut position/Peel-off position When the printout is like Fig. G and Fig. H, the user should adjust the tear-off position to Fig.J. Fig. 3.5.8.3 Caution Fig. G indicates that the tear-off position is upper than the correct position.
BTP-7400 User’s Manual 3.6 Physical distance setting Caution This function can be put into use only after getting the manufacturer’s authorized password. This function is used to set the physical distance between various components of the printer in the unit of dot. For 203DPI, 1 mm equals to 8 dots;...
BTP-7400 User’s Manual 3.7 Serial interface settings Caution When the printer is connected to the host via the serial interface, if the printer does not work, firstly make sure that the cables are reliably connected, and then perform the settings according to this section to make the printer serial interface parameters match with the host serial interface parameters.
BTP-7400 User’s Manual Parity bit Query or set the parity bit to match with that of the host. The parity bit can be set to: no parity, even or odd. Set method: Menu → Settings →Serial interface settings→Parity bit. Handshake mode Query or set the handshake mode to match with that of the host.
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BTP-7400 User’s Manual network. The user can select wireless network in the following method: Menu → Settings → Network settings → Network selection →Wireless network. Caution Before use a wireless network, please make sure the printer is configured with a wireless module; otherwise the wireless network will not function.
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BTP-7400 User’s Manual Port number Query or set the Ethernet TCP port number of printer according to demands. The default value is 9100. MAC address Query the MAC address of current network (wired or wireless). IP acquisition method When the IP acquisition method is set to DHCP, the printer will automatically obtain the IP address, subnet mask, default gateway and other network parameters.
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BTP-7400 User’s Manual B) Basing on the setting methods described above, correctly set the printer's IP address, subnet mask, default gateway, port number, and IP acquisition method. C) Set following contents of printer via the menu in the method: Wireless settings →Router mode.
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BTP-7400 User’s Manual D) After the printer completing the restart, query if the printer has successfully connected to the router in the following method: Network settings →Wireless status, the displayed contents include the SSID of current wireless network, connection status...
BTP-7400 User’s Manual 3.9 Parallel interface settings Parallel interface mode Configure the mode of parallel interface. There are two modes can be selected: byte mode and compatibility mode. When the user needs to query the related parameters of printer from the host, the byte mode should be selected.
BTP-7400 User’s Manual 3.10 Date and time If the printer is equipped with a clock module, the user can set the date and time in following method: Menu → Settings →Date and time. Date The user can query and configure the date for current system by this configuration, setting the date for current system via the cooperation of navigation and menu buttons.
BTP-7400 User’s Manual 3.11 Offline printing Under this mode, the printer can work independently without connecting to the computer, which can save the user’s work space and cost. The user can copy the files to be printed in one U disk or...
BTP-7400 User’s Manual 3.12 Service 1)Factory default settings The printer can be recovered to the factory default settings via this configuration. Caution When the parameters set by the user is in disorder or the printer has any functional problems, the user can try to solve the problems via recovering the factory default settings.
BTP-7400 User’s Manual 3.13 Consumables library This function is suitable for applications that require frequent different paper switching. In the conventional mode, the printer needs to start manual calibration or automatically start calibration after changing with different paper, which wastes the paper. With...
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BTP-7400 User’s Manual 3) Delete all If the previously stored consumables will not be used any more, or the relationship between the number and consumables is confused, all the stored numbers can be deleted. 4) Delete the specified number With this function, the user can delete the corresponding number of a certain consumables that will not be used any more.
BTP-7400 User’s Manual 3.14 File operation Caution This function settings need password authorized by the manufacturer. 1) Upgrading The user can copy the upgrading files to a U disk in advance to upgrade the firmware via the U disk, including the upgrading of applications, LCD program, monitoring program, EEP configuration and all programs.
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BTP-7400 User’s Manual 5) Paste Configuration description: This function cooperates with the above cut and copy functions. The user should perform copy and cut actions before pasting, and then select corresponding directory to paste the previously cut or copied files or directory. Operation method: File operation → Copy→ Select the letter→Select the directory.
BTP-7400 User’s Manual 3.15 Printer debugging Caution This function settings need password authorized by the manufacturer. 1) Run the data capture feature When the printer runs abnormally and needs debugging, the original DUMP mode is to print out all the data, it wastes the consumables and the printout is inconvenient to use.
BTP-7400 User’s Manual mode via this operation. Also, the printer can exit from the DUMP mode via the FEED button. 3.16 Sensor settings Caution This function settings need password authorized by the manufacturer. 1) Light emission intensity Query and set the light emission intensity of sensors, including the transmissive sensor, reflective sensor and ribbon sensor.
BTP-7400 User’s Manual reflective sensor and ribbon sensor. 5) Calibration method The following three calibration methods can be selected: Light emission intensity and threshold value: while calibrating the current light emission intensity, it also calibrates the parameters of current consumables, including the height of label, height of space and reference threshold value of voltage;...
BTP-7400 User’s Manual 4 Routine maintenance Clean the print head, platen roller and sensor every month according to the following steps. If the printer works in a tough environment, the maintenance times can be properly increased. 4.1 Cleaning the print head...
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BTP-7400 User’s Manual The printer cannot identify marks effectively. Follow the steps below to clean the paper sensor: Turn off the printer and open the right cover; Release the rotation knob of sensor and pull the sensor to the outmost position;...
BTP-7400 User’s Manual Fig. 4.2.2(Sectional view) 4.3 Cleaning the platen roller When any of the following cases occurs, the platen roller should be cleaned: Printout is not clear; Feed and retract paper with big noise; Something else sticks onto the platen roller.
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BTP-7400 User’s Manual and then press down the print head module and close the right cover. Caution Before starting routine maintenance of printer, make sure the printer is turned off; Do not touch the surface of print head with hands or metal. Do not use ...
BTP-7400 User’s Manual 5 Troubleshooting When the printer has a malfunction, please handle it with reference to this charter. If it still cannot be cleared, please contact the manufacturer or your local dealer. 5.1 Abnormity and solution When the printer has malfunctions or abnormal conditions, the error LED will flash, and the LCD will display the current error.
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BTP-7400 User’s Manual The surface of mark Clear the surface of mark sensor is contaminated sensor. The paper roll type dos Set the paper type in the not match with the mark printer driver to be consistent sensor type with the actual paper type.
BTP-7400 User’s Manual 5.2 Print quality problems As shown in the above figure, A is too dark, B is a little dark, D is a little light, E is too light, the user can adopt following methods for each print quality problem:...
BTP-7400 User’s Manual 5.3 Ribbon problems Malfunction Reason Solution The ribbon is not Correctly install the ribbon and installed correctly. paper roll. Adjust the pressure of print The ribbon wrinkles The pressure of print head to obtain even pressure or cracks.
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BTP-7400 User’s Manual Continuous paper, label paper, perforated Paper type paper, marked paper, etc. Paper roll OD Max Φ203mm (Max.) Paper roll width 120mm (Max.) Paper roll Φ38mm(1 inch paper holder, optional) ID(Min.) Media Paper roll Φ76.2mm ID(Max.) Ribbon 600m length(Max.)
BTP-7400 User’s Manual Appendix 1.3 Technical specifications of paper The maximum value of paper height depends on the size of printer configured memory. 1)Specification of continuous paper(unit:mm) Type Illustration Index Continuous paper Print paper without width:25≤a≤118 adhesive Base paper width:25≤a≤118...
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BTP-7400 User’s Manual 2)Specification of non-continuous paper(unit: mm) Type Illustration Index Base paper width: 25≤a≤118 Paper margin width: Non-continuous b≤1 label paper with Label width: adhesive 25≤c≤118 Label height:: d≥10 Gap width: e≥2 Punched paper width: 25≤a≤118 Perforated paper Non-continuous height: b≥10...
BTP-7400 User’s Manual Caution Select appropriate ribbon according to detail media type and usage; User the ribbon recommended by the media supplier to print as much as possible. Appendix 2 Self-test page The self-test page includes printer configuration information, including printer name, version number, current configuration related to the printing, serial interface, Ethernet interface, etc.
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BTP-7400 User’s Manual 8.BITS........DATA BITS NONE........PARITY DTR/DSR........HOST HANDSHAKE NONE......... PROTOCOL <~>..7EH........CONTROL CHAR <^>..5EH........COMMAND CHAR <,>..2EH........DELIM CHAR NO.MOTION.......MEDIA POWER UP NO.MOTION.......HEAD CLOSE BEFORE........BACKFEED +0..........LABEL TOP +0..........LEFT POSITION 6IPS..........PRINT SPEED 6IPS..........BACKFEED SPEED 6IPS..........FEED SPEED 832.8/MM.FULL......RESOLUTION...
BTP-7400 User’s Manual 192.168.0.1.......GATEWAY D0FF50317A56......MAC 9100..........RAWPORT ENABLE........TIMEOUT CHECK 300..........TIMEOUT VELUE PREMANENT......IP RESOLUTION Appendix 3 Print and paper output position Appendix Fig.3.1 Caution The above figure takes the marked paper as an example to illustrate the print and paper output positions;...
BTP-7400 User’s Manual Appendix 4 Communication interface Appendix 4.1 Serial interface Interface signal Signal name Signal direction Function None Input Data input Output Data output Output Data terminal ready Signal ground - Input Data device ready Output Request transmission Input...
BTP-7400 User’s Manual Appendix 4.3 USB interface USB interface meets USB2.0 protocol standard. USB interface transmits signal and power via a four–wire cable, as shown in the following figure: Appendix Fig. 4.3.1 USB cable Wire D+ and D- in appendix Fig. 4.3.1 are used for signal transmission, and the VBUS is +5V.
BTP-7400 User’s Manual Appendix 4.4 Ethernet interface The Ethernet interface is an optional interface. Network interface parameter Meets the standard communication protocol of 10/100M BASE-T in IEEE802.3. Appendix Fig. 4.4.1 Socket Signal name Function Data transmit + Data transmit -...
BTP-7400 User’s Manual Appendix 5 Guide for paper loading under peel-off mode When using label paper with adhesive, the user can set the paper output mode to peel-off mode. When the peel-off mode is selected, follow the steps below to wind the base paper on the rewinder...
BTP-7400 User’s Manual the print head module to lock status, wind the base paper on the rewinder tightly for 2-3 circles to complete the paper loading (refer to Appendix Fig. 5.1). Appendix 6 Guide for paper loading under label rewinding mode When using label paper with the full roll that has been printed, the user can set the paper output mode to rewinding mode.
BTP-7400 User’s Manual Appendix Fig.6.1 Appendix 7 Guide for paper loading under cutter mode When using label paper with single label that has been printed, the user can set the paper output mode to cutter mode. When the cutter mode is selected, follow the steps below to lead the label paper...
BTP-7400 User’s Manual Appendix Fig. 7.1 Appendix 8 Menu on human-machine interface 1.COMMON SETTING 1.PRINT SPEED 203DPI:2-12 ips 300DPI:2-10 ips 2.DARKNESS (0-30) 3.SHIFT X (-999~+999 DOTS) 4.SHIFT Y (-99~+99 DOTS) 5.TEAROFF POS (-99~+99 DOTS) 2.SETUP 1.PRINTER SETUP 1.TRACKING MODE 1.CONTINUE PAPER 2.MARK PAPER...
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BTP-7400 User’s Manual 3.LABEL PAPER 2. OPERATION MODE 1. REWIND 2. TEAR OFF 3. PEEL OFF 4. CUTTER 3. MEDIA TYPE 1. TEM DIRECT 2. TEM TRANSFER 4.PRINT WIDTH 203DPI: 832(DOTS) 300DPI: 1248(DOTS) 5. FEED SPEED 203DPI:2-12 ips 300DPI:2-10 ips 6.BACKFEEDSPEED...
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BTP-7400 User’s Manual 4.IP NET 1.NET SELECTION 1.WIRED 2.WIRELESS 2. IP ADDRESS 3.SUBNET MASK 4. GATEWAY 5.PRNPORT 6. MAC ADDR 7.IP RESOLUTION 8.WIRELESS SET 1. ROUTER MODE 2. ACESS POINT MODE 9.WIRELESS STATUS) 5.LPT SETUP 1.LPT MODE 1.BYTE MODE 2.NIBBLE MODE 2.LPT ACK SETUP...
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BTP-7400 User’s Manual 2. TPH TO REFLECT 3 .TPH TO TEAR 4. TPH TO PEEL 5. TPH TO CUTTER 3.CALIBRATION 4.SELFTEST 5. MEDIA LIBRARY 1. MEDIA CALL 2. MEDIA STORAGE 3. DELETE ALL 4. DELETE THE SPECIFIED 5. UPDATE THE NUMBER 6.OFF LINE PRINT...
BTP-7400 User’s Manual 3.MAIN UPGRADE 4.EEP UPGRADE 5.ALL UPGRADE 2.DELETE 3.CUT 4.COPY 5.PASTE 6.CAPACITY 9. PRINT TEST 1.RUN DATA CATPTURE 2.EXIT DATA CATPTURE 3.RUN DUMP PRINT 4.EXIT DUMP PRINT 10. LANGUAGE ENGLISH SIMPLIFIED CHINESE Note: The above menu information is the configuration information V1.000 version, and the menu will be modified without further...
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BTP-7400 User’s Manual Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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