HP FlexNetwork MSR4000 Series Installation Manual

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HPE FlexNetwork MSR4000 Routers

Installation Guide

Part number: 5200-7388a

Document version: 6W105-20220225

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Page 1 HPE FlexNetwork MSR4000 Routers Installation Guide Part number: 5200-7388a Document version: 6W105-20220225...
Page 2 © Copyright 2016 ,2022 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Page 3 Contents 1 Preparing for installation ············································································· 1 Safety recommendations ··································································································································· 1 Safety symbols ··········································································································································· 1 General safety recommendations ·············································································································· 1 Electricity safety ········································································································································· 2 Laser safety ················································································································································ 2 Examining the installation site ···························································································································· 2 Temperature and humidity ························································································································· 2 Cleanness ·················································································································································· 2 Cooling system ···········································································································································...
Page 4 No response from the serial port ·············································································································· 51 Troubleshooting interface module, cable, and connection failure ···································································· 52 Restoring the factory settings ·························································································································· 52 Scenario 1 ················································································································································ 52 Scenario 2 ················································································································································ 52 Scenario 3 ················································································································································ 53 Reset button usage guidelines ················································································································· 53 5 Appendix A Chassis views and technical specifications ····························...
Page 5 Preparing for installation Table1-1 HPE MSR4000 Router Series models, MPUs, and SPUs Router model Product code HPE description HPE MSR4080 Router MSR4080 JG402A BJNGA-BB0005 Chassis HPE MSR4060 Router MSR4060 JG403A BJNGA-BB0010 Chassis HPE MSR4000 MPU-100 MPU-100 JG412A MPU-100 Main Processing Unit HPE MSR4000 MPU-100 TAA JG869A...
Page 6 Electricity safety • Locate the emergency power-off switch in the room before installation. Shut the power off at once in case accident occurs. Disconnect the power cord of the router if necessary. • Make sure the router is correctly grounded. •...
Page 7 Table1-3 Dust concentration limit in the equipment room Substance Concentration limit (particles/m ≤ 3 x 10 Dust particles (No visible dust on desk in three days) NOTE: Dust particle diameter ≥ 5 µm The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion and premature aging of components, as shown in Table1-4.
Page 8 CAUTION: Check the resistance of the ESD wrist strap for safety. The resistance reading should be in the range of 1 to 10 megohm (Mohm) between human body and the ground. To prevent electrostatic discharge (ESD), follow these guidelines: • Make sure the router and the floor are well grounded.
Page 9 Rack-mounting Before mounting the router in a rack, adhere to the following requirements: • The rack is equipped with a good ventilation system. • The rack is sturdy enough to support the router and its accessories. • For heat dissipation and device maintenance, make sure the front and rear of the rack are at least 0.8 m (2.62 ft) away from walls or other devices, and the headroom in the equipment room is no less than 3 m (9.84 ft).
Page 10 Item Requirements Result Temperature 0°C to 45°C (32°F to 113°F). Relative humidity 5% to 95% (noncondensing). • Dust concentration ≤ 3 × 10 particles/m Cleanness • No visible dust on desk within three days. • The equipment and floor are well grounded. •...
Page 11 Item Requirements Result • Documents shipped with the router. Reference • Online documents.
Page 12 Installing the router WARNING! To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs. IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent before you return a faulty router for service. •...
Page 13 Figure2-1 Installation flowchart St art I nst al l an ai r f i l t er M ount t he rout er t o a w orkbench M ount t he rout er t o a rack M ount t o a speci f i c posi t i on? Exam i ne t he w orkbench M ount t he rout er t o a rack...
Page 14 Installing the router Installing an air filter No air filter is provided with the router. Purchase one yourself. To install an air filter: Face the left side (side of the inlet vents) of the router. Install the upper and lower guide rails of the air filter to the chassis. See Figure2-2. Figure2-2 Installing the upper and lower guide rails Push the air filter along the slide rails from the rear side of the chassis to the front.
Page 15 Mounting the router on a workbench IMPORTANT: • Ensure good ventilation and 10 cm (3.94 in) of clearance around the chassis for heat dissipation. • Avoid placing heavy objects on the router. To mount the router on a workbench: Make sure the workbench is clean, stable, and correctly grounded. Place the router on the workbench with the upside up.
Page 16 Figure2-6 MSR4080 mounting brackets Rack-mounting clearance requirements Figure2-7 Rack-mounting clearances Front m ount i ng bracket Pow er cord E1 cabl e 4 8 0 m m 6 0 m m 6 0 m m...
Page 17 Table2-1 Rack-mounting clearance requirements Model Router dimensions Rack clearance requirements Width—440 mm (17.32 in) • Height—175.1 mm (6.89 in) (4 RU) • The rack must meet the following Total depth—600 mm (23.62 in) • requirements: 480 mm (18.90 in) for the chassis •...
Page 18 Figure2-8 Installing a cage nut Install other cage nuts to all the marked positions on the rack posts. Install a rack shelf at the position where the cage nuts are installed.
Page 19 Figure2-9 Installing a rack shelf Attach the front mounting brackets to the chassis and fasten the screws clockwise.
Page 20 Figure2-10 Attaching the front mounting brackets to the MSR4060 Figure2-11 Attaching the front mounting brackets to the MSR4080 Place the router on the rack shelf, and secure the chassis by attaching the front mounting brackets with pan head screws to the rack.
Page 21 The specifications of pan head screws must satisfy the installation requirements, and rustproof treatment has been made to their surfaces. Figure2-12 shows installing an MSR4060 router to the rack. Install other MSR4000 routers in the same way. Figure2-12 Mounting the router to the rack Grounding the router WARNING! Correctly connecting the router grounding cable is crucial to lightning protection and EMI protection.
Page 22 To connect the grounding cable: Remove the two grounding screws from the rear panel of the chassis. Attach the grounding screws to the ring terminal of the grounding cable. Use a Phillips screwdriver to fasten the grounding screws into the grounding screw holes. Remove the grounding screw from the grounding point on the rack.
Page 23 Grounding the router with a grounding strip If a grounding strip is available at the installation site, use grounding screws to attach the ring terminal of the grounding cable to the grounding strip, and make sure the grounding strip is correctly grounded.
Page 24 Figure2-14 Grounding the router with a grounding strip Grounding the router with a grounding conductor buried in the earth ground If the installation site has no grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor. The steel tube must be zinc-coated.
Page 25 Figure2-15 MPU-100-X1 (1) Front panel (2) SSD drive slot Align the golden plating on the SSD drive with the mSATA connector in the slot. Slightly press the SSD drive until it is level with the surface of the connector. Use a Phillips screwdriver to screw the SSD drive into place. Figure2-16 Installing an SSD drive...
Page 26 Installing an MPU The installation procedure is similar for the MPU-100 and MPU-100-X1. The following procedure installs an MPU-100 on an MSR4060. To install an MPU-100 on an MSR4060: Insert the MPU-100 into the MPU slot along the guide rails, and then close the ejector levers. Use a Phillips screwdriver to fasten the captive screws on the MPU to secure it to the router.
Page 27 Figure2-18 Installing an SPU Installing a CF card Open the CF card cover by pressing the spring clip. Push the CF card eject button all the way into the slot, and make sure the button does not project from the panel. Insert the CF card into the slot following the direction shown in Figure2-19, and make sure it does not project from the slot.
Page 28 Figure2-19 Installing a CF card Installing an interface module An HMIM or MIM interface module can be 1U or 0.5U. This section takes a 0.5U interface module for example. When you install a 1U interface module to an MSR router, remove the filler panels of the target slot and the neighboring slot above.
Page 29 Figure2-20 Installing an HMIM Installing a MIM IMPORTANT: • To install a MIM, install it to the HMIM adapter and then insert it into the HMIM slot. • You can install a MIM when the router is powered on. However, before replacing an HMIM when the router is powered on, you must execute the remove hmimslot slotnumber command.
Page 30 Figure2-22 Installing the MIM to the router Installing a power supply IMPORTANT: • To install multiple power supplies, make sure all power supplies are AC input or DC input. • Power supplies are hot swappable. Installing an AC/DC power supply Face the front of the router and locate the slot to be used.
Page 31 Figure2-23 Installing an AC power supply Figure2-24 Installing a DC power supply Installing a PoE power supply Face the front of the router and locate the slot to be used. Loosen the captive screws with a Phillips screwdriver to remove the filler panel from the slot. Keep the removed filler panel for future use.
Page 32 Figure2-25 Removing the filler panel Holding the handle of the power supply with one hand and supporting the bottom of the power supply with the other hand, insert the power supply slowly along the slide rails until it makes close contact with the backplane. Figure2-26 Installing a PoE power supply Use a Phillips screwdriver to fasten the captive screws on the two sides of the power supply.
Page 33 Figure2-27 Connecting the router to a PC Connecting an optical fiber WARNING! Do not stare into any fiber port when you connect an optical fiber. The laser light emitted from the optical fiber might hurt your eyes. Follow these guidelines when you connect a fiber cable: •...
Page 34 Figure2-28 Connecting an optical fiber Connecting the power cord The power cords in the figures of this section are only for illustration. Connecting an AC power cord Make sure the router is well grounded, and the power switch on the router is in the OFF position.
Page 35 Figure2-29 Connecting an AC power cord to the router Connecting a DC power cord WARNING! The power cord color code scheme in this section is for illustration only. The cable delivered for your country or region might use a different color scheme. When you connect a power cord, always identify the polarity symbol on its wires.
Page 36 Figure2-30 Connecting a DC power cord for the router Verifying the installation After you complete the installation, verify that: • There is enough space for heat dissipation around the router, and the rack or workbench is stable. • USB devices and interface modules are correctly installed. •...
Page 37 NOTE: If the configuration terminal does not have an RS-232 serial port, a serial adapter is required to connect the console cable to a USB port on the terminal. Figure2-31 Connecting the console cable IMPORTANT: Download and install the USB console driver program before configuring the device when you connect the device through a USB console cable.
Page 38 Figure2-32 Connecting the USB cable Click the following link, or copy it to the address bar on the browser to log in to download page of the USB console driver, and download the driver. http://www.exar.com/connectivity/uart-and-bridging-solutions/usb-uarts/xr21v1410 Select a driver program according to the operating system you use: XR21V1410_XR21B1411_Windows_Ver1840_x86_Installer.EXE—Applicable to 32-bit ...
Page 39 Figure2-33 Device driver installation wizard Click Continue Anyway if the following dialog box appears. Click Finish.
Page 40 Figure2-34 Completing the device driver installation wizard Setting terminal parameters To access the device through the console port, you must run a terminal emulator program (HyperTerminal, PuTTY, or Tera Term) on the configuration terminal. For information about using a terminal emulator program, see the program's user guide. The following are the required terminal settings: •...
Page 41 HPE MSR4060 BootWare, Version 1.60 **************************************************************************** Copyright (c) 2010-2015 Hewlett Packard Enterprise Development LP Compiled Date : Dec 17 2015 CPU ID : 0x3 Memory Type : DDR3 SDRAM Memory Size : 2048MB BootWare Size : 1024KB Flash Size : 8MB cfa0 Size : 999MB cfb0 Size...
Page 42 Examining the router after power-on After the router is powered on, verify that: • The LEDs on the MPU are operating correctly: • The configuration terminal displays information correctly. For local configuration, the configuration terminal displays the boot information (see "Displaying boot information").
Page 43 Replacement procedure IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent before you return a faulty router for service. • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact Hewlett Packard Enterprise for permission.
Page 44 Use a Phillips screwdriver to loosen the captive screws of the fan tray. Holding the handle of the fan tray with one hand and supporting the bottom of the fan tray with the other hand, gently pull the fan tray out of the slot along the slide rails. Figure3-2 Removing a fan tray To install a new fan tray, holding the handle of the fan tray with one hand and supporting the bottom of the fan tray with the other hand, gently push the fan tray into the slot along the slide...
Page 45 Figure3-3 Removing the SPU-200 Replacing an MPU MPUs are hot swappable. The following procedure replaces an MPU-100 for an MSR4060. Follow the same procedure to replace MPUs for other router models. To replace an MPU-100: Use a Phillips screwdriver to loosen the captive screws of the MPU until the spring pressure is released.
Page 46 Replacing a VPM NOTE: Before you replace a VPM, remove the SPU from the chassis. For information about removing an SPU, see "Replacing an SPU." VPM (Voice Processing Module) functions to implement the encryption/decryption, EC and CNG of voices. The following types of VPM modules are available on the MSR4000 routers: •...
Page 47 Figure3-7 Removing a VPM Figure3-8 Installing a VPM Replacing a memory module NOTE: Before you replace a memory module, remove the MPU from the chassis. For information about removing the MPU, see "Replacing an MPU."...
Page 48 Figure3-9 MPU structure (1) Front panel (2) Memory module To replace a memory module: Pull the release latches away from the memory module at both ends so that the memory module springs up from the slot. Holding the non-conductive edge, remove the memory module. Keep the removed memory module for future use.
Page 49 Replacing an SSD drive CAUTION: Before you remove an SSD drive from an MPU, remove the MPU from the router. For the MPU removal procedure, see "Replacing an MPU." To remove an SSD drive: Use a Phillips screwdriver to remove the fastening screws on the SSD drive. Gently lift the SSD drive free from the connector.
Page 50 Figure3-13 Removing an air filter Install a new air filter. For the installation procedure, see "Installing the router." To remove the slide rails, completely loosen the fastening screws of the slide rails. To install new slide rails, see "Installing the router."...
Page 51 Install a new CF card. For the installation procedure, see "Installing the router." If you do not install a new CF card, close the CF card cover. Figure3-15 Removing a CF card Replacing an HMIM WARNING! Before replacing an HMIM when the router is powered on, you must execute the remove hmimslot slotnumber command first.
Page 52 Figure3-16 Pulling the HMIM out of the slot Replacing a MIM WARNING! Before replacing a MIM when the router is powered on, you must execute the remove hmimslot slotnumber command first. To replace a MIM: Completely loosen the captive screws of the HMIM adapter. Gently pull the MIM and the HMIM adapter out of the slot along the slide rails.
Page 53 Keep the removed MIM for future use. Figure3-18 Removing a MIM Install a new MIM. For the installation procedure, see "Installing the router." If you do not install a new MIM in the slot, install a filler panel and tighten the screws.
Page 54 Troubleshooting IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent before you return a faulty router for service. • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact Hewlett Packard Enterprise for permission.
Page 55 Troubleshooting the configuration system failures If the router operates correctly after being powered on, the boot information is displayed on the configuration terminal. If the configuration system is faulty, the configuration terminal displays garbled characters or does not display anything. No display on the configuration terminal Symptom After the router is powered on, the console terminal does not display anything.
Page 56 Troubleshooting interface module, cable, and connection failure Symptom After an interface module is installed and the router is powered on, the LEDs on the interface module panel indicate that the interface module is operating incorrectly. Solution To resolve the problem: Verify that the interface module makes good contact with the rear panel of the router slot.
Page 57 Scenario 3 Symptom The router crashes. Solution Press the Reset button for a short time to reboot the router. Reset button usage guidelines An MSR4000 router provides the Reset button. You can use the button to reboot the system or restore the factory settings.
Page 58 Appendix A Chassis views and technical specifications Chassis views The router appearance in this installation guide is for illustration only. MSR4060 Figure5-1 Front view (1) MPU slot 0 (2) SPU slot (3) MPU slot 1 (4) HMIM slot 1 (5) HMIM slot 3 (6) HMIM slot 5 (7) HMIM slot 2 (8) HMIM slot 4...
Page 59 (4) Power supply slot PWR 3 (5) Power supply slot PWR 2 (6) Power supply slot PWR 4 (7) Filler panels of the PoE power supply slots MSR4080 Figure5-3 Front view (1) MPU slot 0 (2) SPU slot (3) MPU slot 1 (4) HMIM slot 1 (5) HMIM slot 3 (6) HMIM slot 5...
Page 60 MPUs An MPU is a core component of the router. It performs protocol processing, low-speed packet forwarding, interface control, and fault detection. The MPU runs system software and saves configuration information of the router. MPU-100 Figure5-5 Front view (1) Captive screw (2) Reset button (3) CF card slot (4) USB port...
Page 61 SPUs SPU-100 Figure5-7 Rear view (1) Captive screw (2) Fiber Ethernet ports SFP0 to SFP3 (3) USB port 1 (4) USB port 0 (5) Copper Ethernet ports GE0 to GE3 SPU-200 Figure5-8 Rear view (1) Captive screw (2) Fiber Ethernet ports SFP0 to SFP3 (3) USB port 1 (4) USB port 0 (5) 10 G SFP+ port...
Page 62 (5) 10 G SFP+ port (6) Copper Ethernet ports GE0 to GE3 SPU-100-X1 Figure5-10 Front panel (1) Captive screw (2) Ethernet copper ports GE0 to GE9 (3) USB port (4) Ethernet fiber ports SFP0 to SFP9 SPU-400-X1 Figure5-11 Front panel (1) Captive screw (2) Ethernet copper ports GE0 to GE9 (3) USB port...
Page 63 • B-type modules include the HMIMs and VPMs other than A-type modules. For more information, see HPE MSR Series Routers Interface Module Manual. One power supply can meet the power requirements when the quantities of A-type and B-type modules meet the following requirements: •...
Page 64 DC power supply Figure5-13 DC power supply (1) Captive screw (2) Power switch (3) Air outlet vent (4) Power receptacle PoE power supply Figure5-14 PoE power supply (1) Captive screw (2) Power switch (3) Air outlet vent (4) Power receptacle Technical specifications Table5-2 Technical specifications Item...
Page 65 HMIM slot Dimensions (H × W × D), excluding rubber 175.1 × 440 × 480 mm (6.89 × 17.32 × 219.5 × 440 × 480 mm (8.64 × 17.32 × 18.90 in) 18.90 in) feet and mounting brackets Operating temperature 0°C to 45°C (32°F to 113°F) Operating humidity 5% to 90%...
Page 66 Table5-7 MPU-100-X1 specifications Item Specification Console port AUX port GE management port USB console port USB port Memory 2 GB DDR3 CF card CF card slot Built-in micro SD card 8 GB Micro SD card slot (Read/write rate: 100 Mbps, maximum capacity: 8GB) SSD drive slot 1 (mSATA SSD) Flash...
Page 67 SFP+ port Memory 2 GB DDR3 4 GB DDR3 Applicable router MSR4060/4080 MSR4060/4080 model Compatible MPUs MPU-100/MPU-100 TAA/MPU-100-X1 MPU-100/MPU-100 TAA/MPU-100-X1...
Page 68 Appendix B LEDs MPU and SPU LEDs Appearance Figure6-1 MPU-100/MPU-100 TAA LEDs (1) CF card LED (2) USB console port LED (3) Console port LED (4) System LED (SYS) (5) Power supply LED (PWR) (6) PoE power supply LED (7) MPU status LED (ACT) (8) Fan LED (FAN) Figure6-2 MPU-100-X1 LEDs (1) Micro SD card LED...
Page 69 Figure6-4 SPU-200 LEDs (1) SFP port LED (2) GE port LED (3) 10 G SFP+ port LED (4) SPU status LED (RUN) (5) VPM0 slot status LED (6) VPM1 slot status LED Figure6-5 SPU-300 LEDs (1) SFP port LED (2) GE port LED (3) 10 G SFP+ port LED (4) SPU status LED (RUN) (5) VPM0 slot status LED...
Page 70 Description Table6-1 LED description Location Status Description A CF card is in position and the host has detected Steady green the CF card. The CF card is performing read and write Flashing green operations. Do not remove the CF card at this CF card LED MPU-100 moment.
Page 71 Location Status Description Steady green An SFP link is present. Flashing green Data is being sent or received on the SFP link. The transceiver module has failed to pass the Steady yellow detection on the SFP port or the transceiver module cannot be identified.
Page 72 Power supply LEDs Appearance Figure6-8 AC power supply LEDs (1) Power input LED (2) Power output LED Figure6-9 DC power supply LEDs (1) Power input LED (2) Power output LED Figure6-10 PoE power supply LEDs (1) Power input LED (2) Power output LED...
Page 73 Description Table6-2 LED description Location Status Description No power input or the power input is faulty. AC OK AC power supply Steady green The power is input correctly. No power output or the power output is faulty. DC OK AC power supply Steady green The power is output correctly.
Page 74 Appendix C Slot arrangement Table7-1 Slot arrangement Model Slot arrangement Interface name • (In standalone mode.) The interface MPU 0 MPU 1 name is in the x/y format. x represents the slot number and y MSR4060 represents the HMIM 6 HMIM 5 interface number.
Page 75 Document conventions and icons Conventions This section describes the conventions used in the documentation. Port numbering in examples The port numbers in this document are for illustration only and might be unavailable on your device. Command conventions Convention Description Boldface Bold text represents commands and keywords that you enter literally as shown.
Page 76 Network topology icons Convention Description Represents a generic network device, such as a router, switch, or firewall. Represents a routing-capable device, such as a router or Layer 3 switch. Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports Layer 2 forwarding and other Layer 2 features.
Page 77 Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites Website Link...
Page 78 Website Link Contact Hewlett Packard Enterprise Worldwide www.hpe.com/assistance Subscription Service/Support Alerts www.hpe.com/support/e-updates Software Depot www.hpe.com/support/softwaredepot Customer Self Repair (not applicable to all devices) www.hpe.com/support/selfrepair Insight Remote Support (not applicable to all devices) www.hpe.com/info/insightremotesupport/docs Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
Page 79 Index A C D E G I L M N P R S T V W "procedure:troubleshooting garbled terminal display" XE "terminal:troubleshooting garbled display" XE AC power supply,59 "console:troubleshooting garbled terminal display" XE "garbled terminal display (troubleshooting)" Accessing Hewlett Packard Enterprise Support,72 General safety recommendations XE "safety:general Accessing...
Page 80 requirements)" XE "electrical:lightning protection" Rack-mounting XE "site XE "safety:lightning protection" XE "preparing for requirements:rack-mounting" XE "preparing for installation:lightning protection" installation:rack-mounting" Logging in through the console port XE "logging Remote support,74 in:console port" XE "procedure:logging in through Replacing a CF card XE "CF card:replacing" XE console port"...
Page 81 Safety symbols XE "safety:satefy symbols" XE XE "troubleshooting:connection failure" XE "installing:safety symbols" XE "preparing for "interface:troubleshooting module failure" XE installation:satefy symbols" "cable:troubleshooting failure" XE "connecting:troubleshooting connection failure" XE Scenario 1,52 "procedure:troubleshooting interface module failure" Scenario 2,52 XE "procedure:troubleshooting cable failure" XE Scenario 3,53 "procedure:troubleshooting connection failure"...

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