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5G Home Router
User Manual
Model: CG770
N O T E : A l l p i c t u r e s a n d d r a w i n g s s h o w n i n t h i s d o c u m e n t a r e f o r i l l u s t r a t i o n p u r p o s e
o n l y . A c t u a l p r o d u c t m a y v a r y d u e t o p r o d u c t v a r i a n t s a n d e n h a n c e m e n t .
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Table of Contents
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Summary of Contents for Claro JEXTREAM CG770
- Page 1 5G Home Router User Manual Model: CG770 N O T E : A l l p i c t u r e s a n d d r a w i n g s s h o w n i n t h i s d o c u m e n t a r e f o r i l l u s t r a t i o n p u r p o s e o n l y .
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Page 2: Table Of Contents
Contents Getting Started ..................................1 Overview ........................................ 2 System Requirements ................................2 Components ......................................3 Battery Management ..................................4 Using Your CG770 ................................5 Accessing the Network ..................................6 Using Your CG770 for the First Time ............................6 System Requirements ................................6 Installing the SIM Card ................................ - Page 3 Safety Hazards ....................................37 Glossary ....................................40 Glossary ........................................ 41...
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Page 4: Getting Started
Getting Started Overview Components Device Display Battery Management... -
Page 5: Overview
Overview ® Thank you for choosing JEXtream 5G Home Router CG770. CG770 device will allow you to access the latest 5G and LTE networks for faster uploads and downloads. You can connect up to 20 Wi-Fi capable devices to the Internet at once - laptops, tablets, Smartphones and more via 2.4GHz and 5GHz Wi-Fi. -
Page 6: Components
Components... -
Page 7: Battery Management
Battery Management CG770 is equipped with a non-removable and rechargeable battery. It works from its charged battery alone, or when the device is plugged into a power source. Note: Please do not attempt to open or disassemble your router device. Doing so may cause damage that voids your warranty. -
Page 8: Using Your Cg770
Using Your CG770 Accessing the Network Using Your CG770 for the First Time Connecting to Your CG770 Using Your CG770 After Setup is Complete... -
Page 9: Accessing The Network
Accessing the Network Work effectively at your home or office with the reliable broadband speed that the 5G and LTE service provides. You can connect to the internet at speeds fast enough to keep up-to-date on all your email correspondence, download attachments, and access your corporate intranet. Using Your CG770 for the First Time System Requirements Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser... -
Page 10: Charging The Battery
Charging the Battery Long Press the power button after power adaptor is connected to wall plug. LED indicator should be on for status update. Please use a proper wall charger at all time. -
Page 11: Connecting To Your Cg770
NOTE: Your CG770 is equipped with a non-removable rechargeable battery. Do not use any tools, sharp objects or any utensils when dealing with the battery. Doing so may cause damage that voids your warranty. • It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. -
Page 12: Using Your Cg770 After Setup Is Complete
Using Your CG770 after Setup is Complete Wi-Fi (or Ethernet) and Web Admin Page (http://192.168.1.1 http://router.home) Your CG770 comes from the factory with security turned on. The default Web Admin page password is ‘ClienteCLARO’. You can create your own Web Admin password by signing into the Web Admin home page. After you change your own Web Admin home password, you will be required to use the new password to sign in the Web Admin page. -
Page 13: Cg770 Settings
CG770 Settings Managing Your Device Settings Web Admin Home Messages Settings About Support... -
Page 14: Managing Your Router Device
Managing Your Router Device Access the CG770 Router Web Admin page You can access your router device information using an internet browse. Access CG770 Router Web Admin page via internet browsers. Connect your Wi-Fi capable device to the CG770. Open a web browser on your connected device and open the Web Admin home page by entering http://192.168.1.1 http://router.home... -
Page 15: Web Admin Home
Web Admin Home The Web Admin page allows you to quickly access all menu options for your CG770. • Messages • Settings • About • Support Check status of network connection and data usage on the Home page. • Disconnect: Click Disconnect to disconnect the Internet. •... -
Page 16: Messages
Messages Messages page displays SMS messages sent to you by Wireless Carrier. You can see the message contents by pressing the Messages menu on your Web Admin home page. To delete a selected message, click the trash bin icon to the right of the message date and timeline. -
Page 17: Wi-Fi
Wi-Fi The Wi-Fi menu contains the following options: Basic: You can change basic Wi-Fi network settings. - Page 18 Multi SSID: Device is broadcasting Main Wi-Fi and Secondary Wi-Fi as default. User can stop the Multi-SSID broadcasting by selecting No. Multi SSID Isolation: If On is selected, it prevents your devices from communicating across the Main Wi-Fi and Secondary Wi-Fi access points. Wi-Fi Name: Service Set Identifier (SSID).
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Page 19: Connected Devices
the maximum number of the connected devices between the Main Wi-Fi and the Guest Wi-Fi. Wi-Fi Settings Reset: Click the Reset button to reset all Wi-Fi settings to the default. Advanced These advanced settings should only be changed for specific circumstances. Changes to the advanced settings could result in loss of Wi-Fi connection with your devices. -
Page 20: Mobile Network
Main Wi-Fi Devices – Names of the connected devices to the Main Wi-Fi network. Secondary Wi-Fi Devices – Names of the connected devices to the Secondary Wi-Fi network. MAC Address – The MAC address is a unique network identifier for this connected device. - Page 21 Mobile Settings - Cellular Data: Selecting OFF disconnect all data traffic to the network. - Auto Connect: Select ON or OFF to make your device automatically connects to the network when it is powered on. If OFF is selected, you need to login the Web Admin to connect to the network next time the device is powered on.
- Page 22 To add a new APN, follow the steps below: 1. Click Add to access the following page. Enter the related parameters as described in the following table. Description Parameters Type the profile name. Name The Access Point Name (APN) is the name to set up a connection to the gateway between your service provider’s cellular network and the public Internet.
- Page 23 SIM Pin Lock The SIM menu allows you to lock the SIM (Subscriber Identity Module) card in your device. The SIM card inside your device can be locked with a PIN code for additional security. If locked, the PIN code must be entered before the device can connect to the Internet whenever you turn on your device.
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Page 24: Device
Device Preferences - Ethernet Mode: CG770 has two Ethernet ports. Users can select top and bottom Ethernet Port functionality. LAN/LAN mode and WAN/LAN mode. o LAN/LAN mode: CG770 will provide internet connection (LAN) to both Ethernet Ports. - Page 25 o WAN/LAN mode: CG770 will provide WAN connection to the top Ethernet Port. Users can connect Ethernet cable from other internet service provider (for example, landline ISP modem) to the top Ethernet Port. - WAN Priority: Users can select “WAN (Wired) preferred” or “WWAN (Wireless) preferred” to decide which WAN connection to be used primarily.
- Page 26 - Current Password: Enter the current password. (Default password is “ClienteCLARO”) - New Password: Enter the new password. - Confirm New Password: Enter the new password again. Software Update You can check current software version or check if there is a new update is available. Manual Update: In case you have a new software file provided by your service provider, select the file, then press Upload Software to update your device software.
- Page 27 Download Device Setting Backup file To back up your device settings to your computer, follow the steps below: a. Click Back Up Now. b. Click Save on the pop-up window. c. Choose a location on your computer to save the backup file. d.
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Page 28: Advanced Router
Advanced Router Configure LAN, Firewall, and Customization settings. LAN Settings From the Web UI, click Settings > Advanced Router > LAN Settings to display the router information shown in the following figure. • IP address – The IP address of the default gateway and for your device Web Admin •... - Page 29 DNS Mode DNS Manual Mode Your device automatically selects a Domain Name Server (DNS) assigned by your network. The DNS Mode option allows you to manually set up two DNS IP addresses. To manually set a Domain Name Server: Click the ON button to enable Manual DNS. Enter the IP address of the first DNS in the DNS Address 1 field.
- Page 30 To enable MAC Filtering, 1. Select ON. 2. Press Add to add a line to enter permitted device name and MAC address, then click OK. When entering MAC addresses, use “:” as the separators (for example, c2:b5:d7:27:fb:9b). To add more, press Add to add another line. 3.
- Page 31 • Firewall Switch – To set up Port Blacklist and Port Forwarding, turn Firewall Switch ON. If Firewall Switch is OFF, both Port Blacklist and Port Forwarding settings are not active. • Port Blacklist – You can block outbound forward packet by setting up a rule in the blacklist.
- Page 32 5. Enter LAN IP address your connected device that is assigned by your device. 6. Enter LAN port number of allowed inbound forward packet. 7. Select Protocol and Status ON/OFF: ON means the rule is in active. OFF means the rule is not active.
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Page 33: About
About View your device's connection information, firmware information, WWAN information, Wi-Fi details and device information. From the Web UI main screen, click the About tab to view the available information. -
Page 34: Support
Support Obtain support information from the Web UI Support Tab. From the Web UI main screen, click the Support tab to view the available options. -
Page 35: Troubleshooting
Troubleshooting Overview First Steps Common Problems and Solutions... -
Page 36: Overview
Overview The following tips can help solve many common problems encountered while using the CG770. First Steps Make sure you are using your CG770 in the correct geographic region (within coverage). Ensure that your wireless coverage extends to your current location by using the interactive Wireless Carrier’s coverage map tool. - Page 37 How do I perform a Factory Reset? Using Web Admin Page: Connect to your CG770 and then open Web Admin home page (http://192.168.1.1 or http://router.home). Select Settings > Device > Backup and Restore and Click Factory Reset. I cannot connect to Wi-Fi after changing Wi-Fi password. Your Wi-Fi devices save the previously used Wi-Fi names associated with the passwords used to access the Wi-Fi name.
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Page 38: Regulatory Information
Regulatory Information Regulatory Statements Safety Hazards... -
Page 39: Regulatory Statements
Regulatory Statements FCC Equipment Authorization ID: XHG-CG770 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 40: Body-Worn Operation
This is due to a variety of factors including its proximity to a base station, the design of the device and other factors. What is important to remember is that each device meets strict Federal Government guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. - Page 41 Always follow the applicable rules and regulations in the area in which you are using your device. Turn your device off in areas where its use is not allowed or when its use may cause interference or other problems. Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals.
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Page 42: Document Revision History
Proper Battery & Adapter Use and Disposal • Do not disassemble or open crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or another hazard. - Page 43 Glossary...
- Page 44 Glossary Term Definition Long-Term Evolution 802.11(b/g/n/ac) A set of WLAN communication standards in the 2.4GHz frequency band. Bits per second Broadband High capacity, high-speed transmission channel with a wider bandwidth than conventional modem lines. DHCP Dynamic Host Configuration Protocol DHCP Server A server or service with a server that assigns IP addresses.
- Page 45 Router A device that directs traffic from one network to another. Subscriber Identification Module SSID Service Set Identifier TCP/IP Transmission Control Protocol/Internet Protocol Universal Serial Bus Virtual Private Network WLAN Wireless Local Area Network WWAN Wireless Wide Area Network...
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