Telex IP-3100 Series Technical Manual
Telex IP-3100 Series Technical Manual

Telex IP-3100 Series Technical Manual

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IP‑3100 Series IP Console
IP‑3102‑B, IP‑3102‑E, IP‑3102‑PS, IP‑3108‑B, IP‑3108‑E,
IP‑3108‑PS, IP‑3118‑B, IP‑3118‑E, IP‑3118‑PS
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Technical Manual

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Summary of Contents for Telex IP-3100 Series

  • Page 1 IP‑3100 Series IP Console IP‑3102‑B, IP‑3102‑E, IP‑3102‑PS, IP‑3108‑B, IP‑3108‑E, IP‑3108‑PS, IP‑3118‑B, IP‑3118‑E, IP‑3118‑PS Technical Manual...
  • Page 3: Table Of Contents

    IP PIM query-interval Internet group management protocol Network performance TCP/IP and UDP/IP Multicast UDP/IP 7.10 Telex Radio Dispatch port-centric method Network configuration Device configuration with Telex System Manager Console Administrator Software 10.1 Hardware 10.2 Software 10.3 Network Telex Radio Dispatch 2025-01 | 01 | F.01U.428.272...
  • Page 4 | Table of contents IP-3100 Series IP Console 10.3.1 Network IPv4 settings 10.3.2 Network IPv6 settings 10.4 Tools 10.5 Power 10.6 About Telex System Manager 11.1 New definitions 11.2 Read from device 11.3 General 11.4 Ethernet 11.5 TSM account 11.6...
  • Page 5: Notices

    Bosch is prohibited. *All other trademarks are property of their respective owners. Warranty notice (limited) For warranty and service information, see http://www.telex.com/warranty. Factory service center Factory Service Center Bosch Security Systems, LLC...
  • Page 6: Claims

    Bosch recommends utilizing the services of IT professionals knowledgeable about network design and security when designing, installing, and configuring dispatch networks and deploying PCs. By default, the Telex Dispatch products using the Windows operating system has Windows Update enabled along with Windows Defender (firewall and anti- virus).
  • Page 7: Introduction

    Introduction Overview The IP-31XX product line provides a reliable all-in-one device for dispatching in the Telex ecosystem. The IP-31XX products is configured for any dispatch system that is currently supported by the existing Telex Dispatch IP consoles. The IP-31XX products have built in dispatch audio equipment as well as phone handset support that works out of the box with the C-Soft console.
  • Page 8: Product Licenses And Options

    | Product licenses and options IP-3100 Series IP Console Product licenses and options Part Number Description F.01U.418.445 IP-3102 Base IP console 2 Lines, 1 SIP F.01U.418.446 IP-3102 Enterprise IP console 2 line, Enterprise edition (supports 1 lines SIP telephony, 2 lines Per-line Call Playback, DMR-AIS or NEXEDGE interfaces) F.01U.418.447...
  • Page 9 IP-3100 Series IP Console Product licenses and options | en Part Number Description F.01U.392.889 KEYSET-BLACK 10-piece black keyset F.01U.411.699 RHB-1 GEN 2 Remote Headset Box Notice! All IP Console entries are pre-licensed devices and do not require any additional licensing operations.
  • Page 10: Hardware Installation

    | Hardware installation IP-3100 Series IP Console Hardware installation Unboxing Included in the box: – IP-31XX unit – AC Power Adapter – US Power Cord – IP-31XX Inclination Bracket (optional) – IP-31XX Keypad Module (optional) Hardware setup Optional keypad module and inclination mechanism installation –...
  • Page 11 IP-3100 Series IP Console Hardware installation | en IP-3118 power and Ethernet cables connections Figure 4.2: Power and Ethernet cable connection for IP-3118 Connect the Ethernet cable. Guide the cable through the recessed channel. Verify all cable connections are properly seated.
  • Page 12 | Hardware installation IP-3100 Series IP Console IP-3118 power on Figure 4.4: Power button for IP-3118 To start the device, do the following: Press the power button located on the side of the device. The unit turns on and the factory-defined default design loads.
  • Page 13: Controls And Indicators

    IP-3100 Series IP Console Controls and indicators | en Controls and indicators IP-3102/IP-3108 Figure 5.1: IP-3102/IP-3108 Reference View Number Item Handset speaker Handset PTT Handset microphone ON/OFF button Programmable keys PTT key Touchscreen display Volume control Handset status LED Microphone LED...
  • Page 14 | Controls and indicators IP-3100 Series IP Console Number Item VU meter display Stripe Selected speaker Hook switch Dial pad Stripe The Stripe is an ergonomically designed horizontal area along the top side of the display. It comprises a number of visual indicators to provide the operator information with a quick glance.
  • Page 15 IP-3100 Series IP Console Controls and indicators | en Programmable Keys The Programmable Keys consist of 16 mechanical keys aligned below the display. Key content is programmable in the Console Designer application. Each key can be programmed to any UI button in the Dispatch application, including the following functions: –...
  • Page 16 | Controls and indicators IP-3100 Series IP Console IP-3118 Figure 5.2: IP-3118 Reference View Number Item Handset speaker Handset PTT Handset microphone Programmable keys PTT key Touchscreen display Unselected volume control Unselected speaker VU meter display Gooseneck microphone Selected Speaker...
  • Page 17 IP-3100 Series IP Console Controls and indicators | en Number Item Hook switch Dial pad Stripe The Stripe is an ergonomically designed horizontal area along the top side of the display. It comprises a number of visual indicators to provide the operator information with a quick glance.
  • Page 18 | Controls and indicators IP-3100 Series IP Console Programmable Keys The Programmable Keys consist of 16 mechanical keys aligned below the display. Key content is programmable in the Console Designer application. Each key can be programmed to any UI button in the Dispatch application, including the following functions: –...
  • Page 19: Hardware Overview

    The amplifier is also capable of limiting extremely loud speech, thus preventing distortion and popping. Gooseneck microphone gain is adjustable using the TSM (Telex System Manager) application. Selected and unselected speakers amplifier A linear audio power amplifier with programmable gain drives the speakers.
  • Page 20: Handset

    | Hardware overview IP-3100 Series IP Console Handset 6.5.1 Handset microphone amplifier The handset microphone connects to a logarithmic audio amplifier with programmable gain, noise gating threshold, and compression ratio. The amplifier’s noise gating feature suppresses ambient noise, automatically removing undesired noise below the configured threshold.
  • Page 21 IP-3100 Series IP Console Hardware overview | en Designator Type Note Ext Spkr 3.5mm stereo jack Display port connector RJ 8P/8C (RJ45) 1GB Ethernet Power Hard drive Table 6.1: IP-3102/IP-3108 Signal Descriptions 6.6.2 IP-3118 Numerous connections for external devices are available at the connector plate located underneath console.
  • Page 22 | Hardware overview IP-3100 Series IP Console Designator Type Note Hard drive Power RJ-45 Table 6.2: IP-3118 Signal Descriptions 2025-01 | 01 | F.01U.428.272 Telex Radio Dispatch Technical Manual...
  • Page 23: Network Requirements

    Multicast group with an IP IGMP static-join X.X.X.X command. For more information on Cisco and IGMP, visit www.cisco.com. If running Sparse mode, by design Telex equipment only sends a IGMP join message when powered up or queried by routers. The routers need to be configured with a PIM Interval Timer to keep the Multicast group active.
  • Page 24: Ip Pim Query-Interval

    | Network requirements IP-3100 Series IP Console IP PIM query-interval To configure the frequency of PIM (Protocol Independent Multicast) router query messages, use the ip pim query-interval command in interface configuration mode. To return the default interval, use the no form of this command:...
  • Page 25: Multicast Udp/Ip

    Implementation of a Multicast protocol requires a few things for seamless use on a network. First, clients must all support the protocol. This is accepted as given since all Telex Radio Dispatch products utilize Multicast for audio communications. Second, consider if the network infrastructure supports Multicast.
  • Page 26: Telex Radio Dispatch Port-Centric Method

    7.10 Telex Radio Dispatch port-centric method As mentioned earlier, Telex utilizes Multicast for all audio communications. Typically only one Multicast is used for all traffic. In addition to a valid Multicast Address, a port number is required. The port is an additional two bytes of information ranging between 1054 and 65535 that further specifies how the data traffic should be handled.
  • Page 27: Network Configuration

    Notice! The IP-31XX's initial network configuration is set to use DHCP. If a DHCP server is available, proceed to Device configuration with Telex System Manager, page 29 to continue configuring the device. To set the static IP address, do the following: Press the * and # key simultaneously on the keypad under the handset to open the Console Administrator Software.
  • Page 28 | Network configuration IP-3100 Series IP Console Click the Off button next to DHCP. Use the touch screen to select the IP Address, Subnet Mask or Default Gateway field to edit. An input popup window opens. Enter the correct address for your network.
  • Page 29: Device Configuration With Telex System Manager

    Device configuration with Telex System Manager | en Device configuration with Telex System Manager Install TSM (Telex System Manager) 3.210 or later to continue configuration of the IP-31XX device. To configure the device with Telex System Manager, do the following: Launch TSM.
  • Page 30 | Device configuration with Telex System Manager IP-3100 Series IP Console Enter the default username (admin). Enter the password (admin). Click the Read from Device button. TSM reads the IP-31XX configuration and design and then populates the information on each corresponding tab.
  • Page 31 IP-3100 Series IP Console Device configuration with Telex System Manager | en Make changes to the tabs, as necessary. Use the Write to Device tool to send the updated configuration to the device. For more information, see Write configuration / design to IP-31XX device, page 54.
  • Page 32 | Device configuration with Telex System Manager IP-3100 Series IP Console For more information on each tab, see Telex System Manager, page 40. Notice! For more information on using TSM and C-Soft Designer together, see Streamlined design edit process, page 54.
  • Page 33: Console Administrator Software

    IP-3100 Series IP Console Console Administrator Software | en Console Administrator Software The Console Administrator Software provides access to common tasks needed to manage the IP-31XX. 10.1 Hardware Use the Hardware screen to see parameters and disk usage for the selected device.
  • Page 34: Software

    | Console Administrator Software IP-3100 Series IP Console 10.2 Software Use the Software screen to see console parameters, design file parameters, and service parameters Figure 10.2: Console Administrator Software - Software Page Console Parameters Console Version Field The Console Version field displays the version of C-Soft.
  • Page 35: Network

    IP-3100 Series IP Console Console Administrator Software | en 10.3 Network Use the Network screen to display the network and adjust network adaptor settings. Notice! The IP-3102/3108 only has a single network adapter in the device, whereas the IP-3118 has two network adapters.
  • Page 36: Network Ipv6 Settings

    | Console Administrator Software IP-3100 Series IP Console Notice! The network must allow DHCP service before the device can obtain network parameters. IP Address Field Use the IP Address field to display or set the device's IP Address. If a device's position name is not set, the device IP address identifies the device when using TSM for operations such as device detection, configuration updates, and software upgrades.
  • Page 37: Tools

    IP-3100 Series IP Console Console Administrator Software | en Notice! The network must allow DHCP service before the device can obtain network parameters. Link Local Address Field The Link Local Address field is a 128-bit address field. It is not editable. It is an auto- configured address field and start with FE hexadecimal.
  • Page 38: Power

    | Console Administrator Software IP-3100 Series IP Console Applications and Utilities Restart Application Button Use the Restart Application button to restart the C-Soft application. Disk Cleanup Button Use the Disk Cleanup button to perform a Windows disk cleanup to delete any unnecessary files on the device.
  • Page 39: About

    IP-3100 Series IP Console Console Administrator Software | en Power Options Restart Button Use the Restart button to restart the device. Shut Down Button Use the Shut Down button to shut down the device safely. 10.6 About The About screen displays information about the Console Administrator Software, Bosch Security Systems contact information, and a link to the End User License Agreement.
  • Page 40: Telex System Manager

    For simplified management, the C-Soft design and all necessary files (i.e., System List, images, sounds, SIP directory) are packaged into a single file called a Telex Design Archive (.tda). For more information, see Design, page 52, Streamlined design edit process, page 54, Importing design, page 54, and Write configuration / design to IP-31XX device, page 54.
  • Page 41: General

    IP-3100 Series IP Console Telex System Manager | en 11.3 General Use the General tab to enter device information and view general device settings. Figure 11.2: TSM IP-31XX General Page Reread Configuration Button Use the Reread Configuration button to have TSM reread the device configuration.
  • Page 42: Ethernet

    | Telex System Manager IP-3100 Series IP Console Service Version Field The Service Version field displays the service version running on the device. 11.4 Ethernet Use the Ethernet tab to configure Ethernet on the device. Figure 11.3: TSM IP-3XXX Ethernet Tab...
  • Page 43 IP-3100 Series IP Console Telex System Manager | en Default Gateway Field Use the Default Gateway field to enter the gateway address for the device. The gateway address connects devices to other networks outside of the device's network. DNS 1 Field Use the DNS 1 field to enter the preferred DNS server address for the network adapter.
  • Page 44: Tsm Account

    | Telex System Manager IP-3100 Series IP Console Outgoing Port Field The Outgoing Port field displays the outgoing port used for TSM support. This field is not configurable. TTL Field The TTL field displays the TTL for TSM support 11.5...
  • Page 45: Launch

    IP-3100 Series IP Console Telex System Manager | en 11.6 Launch Use the Launch tab to view where the last launched design file, the default design file, and the C-Soft executable reside in the device's file system. Figure 11.5: TSM IP-3XXX Launch Tab...
  • Page 46: Directory

    | Telex System Manager IP-3100 Series IP Console 11.7 Directory Use the Directory tab to set file paths for various Console Software resources and configuring the device's crossmutes file. Figure 11.6: TSM IP-3XXX Directory Tab Resource Directory Audio Field The Audio field displays the currently set directory for audio recordings in design files.
  • Page 47 After changing the Crossmutes file, it is necessary to set the Crossmutes file path, write and reread the device's configuration, and then make changes to the Crossmutes Data field. It is recommended to leave the default value as C:\ProgramData\Telex Communications\C- Soft\DesignData\csoft_crossmutes.txt. Data Field Use the Data field to enter up to 200 IP address (one per line).
  • Page 48: Hardware

    | Telex System Manager IP-3100 Series IP Console 11.8 Hardware Use the Hardware tab to set gain levels for the handset speaker, handset mic, and the gooseneck microphone. Figure 11.7: TSM IP-31XX Hardware Tab Enable Device UI Key Combo Check Box Use the Enable Device UI Key Combo check box to enable or disable the UI Key Combo for launching the Console Administration Tool.
  • Page 49: Management

    IP-3100 Series IP Console Telex System Manager | en 11.9 Management Use the Management tab to manage the device's operational state. Figure 11.8: TSM IP-3XXX Management Tab Management Identify Button The Identify button causes an information message to appear to assist in identifying the physical device.
  • Page 50: Licensing

    Desired upgrade (Enterprise or Public Safety) – Device MAC Address Telex Radio Dispatch sends a USB drive containing the new license. Connect the USB drive to the computer running TSM. Using TSM, read from the target IP-31XX. Navigate to the device’s Licensing tab.
  • Page 51 IP-3100 Series IP Console Telex System Manager | en Click the Open File button. Select the ResponseRequest_XXXXXXXXXXXX.bin file from the provided USB drive, where XXXXXXXXXXXX matches the device’s MAC address. Press Process the Process Capability Response button. The Status text box displays feedback information from the device. If successful, the IP-31XX Console Software restarts using the new license.
  • Page 52: Design

    Figure 11.10: TSM IP-3XXX Design Tab Design Design Archive Name Field The Design Archive Name field displays the file name of the active Telex Design Archive. File Version Field The File Version field displays the internal file version of the design. This information is useful when determining design compatibility between devices and debugging.
  • Page 53: Logs

    IP-3100 Series IP Console Telex System Manager | en 11.12 Logs Figure 11.11: TSM IP-3XXX Logs Tab Log Type Console Admin Service Radio Button The Console Admin Service button selects the Console Admin Service log. Console Admin Tool Radio Button The Console Admin Tool radio button selects the Console Admin Tool log.
  • Page 54: Streamlined Design Edit Process

    IP-31XX device, page 54 to write the design back to the IP-31XX. 11.14 Importing design TSM can open an existing Telex Design Archive (*.tda) file, making it available to write to an IP-31XX. See the C-Soft Manual Section 10 for instructions on creating a TDA using C-Soft Designer.
  • Page 55 IP-3100 Series IP Console Telex System Manager | en The Write to Device window opens. Using the Source and Destination device lists, select the source IP-31XX and destination IP-31XX device. Select the Write Configuration checkbox if writing the device configuration.
  • Page 56: Update Device Firmware

    11.16 Update device firmware Like other Telex devices, use Telex System Manager to update the IP-31XX’s firmware. To update firmware, do the following: Select Tools | Firmware Update, or press the Firmware Update toolbar item. The Firmware Update Tool window opens.
  • Page 57 IP-3100 Series IP Console Telex System Manager | en Select a destination IP-31XX from the Destination devices list. Enter the device’s username and password. Notice! The IP-31XX's default username and password is admin / admin. Press the Write Firmware button.
  • Page 58 | Telex System Manager IP-3100 Series IP Console The IP-31XX’s Console Software closes, and the screen displays the installation progress information. When the firmware update is complete, the IP-31XX automatically re-launches the Console Software. 2025-01 | 01 | F.01U.428.272...
  • Page 59: Cleaning And Disinfecting The Unit

    Cloth with steel threads Cleaning To clean the IP-3100 series product, do the following: To prepare for cleaning the touchscreen, power down the unit or disable the touchscreen with a long press on the Home/Touch disable key on the stripe.
  • Page 60 | Cleaning and disinfecting the unit IP-3100 Series IP Console Read the manufacturer's instructions carefully. Many manufacturers require the surface to remain wet for a few minutes, so continuous wiping might by required. Disinfect the surfaces by wiping them with the cloth or wipe, and allow the surface to dry.
  • Page 61: Technical Data

    IP-3100 Series IP Console Technical data | en Technical data IP-3102/IP-3108 IP-3118 Power supply External 12V ±5% power supply External 12V ±5% power supply Output Max: 12VDC @5A (60W) Output Max: 12VDC @8.55A Input: 90 to 264VAC ~50/60Hz (102W) Level VI energy efficiency rating...
  • Page 62 | Technical data IP-3100 Series IP Console IP-3102/IP-3108 IP-3118 Footswitch interface Handset with PTT Integrated Integrated Dimensions W x 13.07 x 10.94 x 4.45 20.08 x 13.46 x 4.41 D x H (in) Dimensions W x 332 x 278 x 113...
  • Page 63 IP-3100 Series IP Console Technical data | en Dimensions Figure 13.1: IP-3002/IP-3008 Physical Dimensions in mm Figure 13.2: IP-3018 Physical Dimensions in mm Dimensions Figure 13.3: IP-3102/IP-3108 Physical Dimensions in mm Telex Radio Dispatch 2025-01 | 01 | F.01U.428.272 Technical Manual...
  • Page 64 | Technical data IP-3100 Series IP Console Figure 13.4: IP-3118 Physical Dimensions in mm Figure 13.5: Optional Keypad Module Dimensions in mm 2025-01 | 01 | F.01U.428.272 Telex Radio Dispatch Technical Manual...
  • Page 65 IP-3100 Series IP Console Technical data | Telex Radio Dispatch 2025-01 | 01 | F.01U.428.272 Technical Manual...
  • Page 66 | Technical data IP-3100 Series IP Console 2025-01 | 01 | F.01U.428.272 Telex Radio Dispatch Technical Manual...
  • Page 68 Bosch Security Systems, LLC 130 Perinton Parkway Fairport, NY 14450 www.telex.com © Bosch Security Systems, LLC, 2024 EU importer: Bosch Sicherheitssysteme GmbH Robert-Bosch-Platz 1 70839 Gerlingen Germany © Bosch Sicherheitssysteme GmbH, 2024 202501031741...

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