SeIf-Repair ....................4 Machine Disassembly and Replacement ............... 5 Pre-disassembly Instructions ................6 Disassembly Process ..................6 Removing the Lower case ................9 Removing the Battery .................. 11 Removing the SSD ..................13 Removing the WLAN module................16 Removing the FAN ..................18 Removing the Thermal module ...............
Page 3
Software Recovery ..................98 Personal Data Removal ................98...
NOTE: Do not attempt to replace other components than those listed above NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. Figure 3-1.
Page 7
Screw Quantity Location Hinge to uppercase 5 ,battery M2.0mm*L4.5mm_D4.0mm_T0.6mm_Black 2;Fan 2 ; MB to Cover 11,UB to Cover M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Black 2,FP to Cover 2,WLAN to MB 1,SSD to Cover 1, M2.0mm*L2.5mm_D4.5mm_T0.5mm_ Silver MB to Cover 3 M2.0mm*L2.0mm_D7.0mm_T0.5mm_ Black Touchpad 3 M2.0mm*L5.5mm_D4.0mm_T0.8mm_Silver D cover 10...
Page 8
Main Unit Disassembly Flowchart Lowercase Battery Speaker SSD-1 Uppercase SSD-2 Touchpad module WLAN module Camera module Thermal module LTE/WIFI antenna Fingerprint module USB board Figure 3-2. Main Unit Disassembly Flowchart...
Removing the Lower case 1. Place the notebook on flat while lower case should be upwards. Use TORX screwdriver to remove 11 screws of lower case. Figure 3-3. Lower case Table 3-2. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L5.5mm_D4.0mm_T0.8mm Remove...
Page 10
1. Open the buckle with a pick as showed figure3-4, then remove the lower case from the bottom side as shown in picture. Figure 3-4. Lower case Figure 3-5. Lower case...
Removing the Battery Remove the acetate cloth from the battery Figure 3-6. Battery Disconnect the battery cable from the MB as shown in picture. Figure 3-7. Battery...
Page 12
Remove two screws on the uppercase. Figure 3-8. Battery Table 3-3. Battery Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.5mm_D4.0mm_T0.6mm_Black Remove 1.8±0.2kgf_cm battery Remove the battery from the MB as shown in picture. Figure 3-9. Battery...
Removing the SSD Remove 1 screw on the SSD. Figure 3-10. SSD Table 3-4. SSD Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove 1.8 +/-0.2 kg/cm Black Remove SSD from MB.
Page 14
Figure 3-11. SSD Remove the SSD AL-foil and thermal adhesive from the SSD. Figure 3-12. SSD...
Page 15
NOTE: The SSD card slot on the right can be fitted with a Model 2242 SSD,Replace 1 screw on the Figure 3-45. LCD Table 3-4. SSD Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove 1.8 +/-0.2 kg/cm Black...
Removing the WLAN module Disconnect the WLAN cable connectors on the WLAN module. Please notice the color and position. Figure 3-13. WLAN module Remove 1 screw on the WLAN module. Figure 3-14. WLAN module Table 3-5. WLAN Screw Step Screw Quantity Screw Type Torque/kgfcm...
Removing the FAN 1. Disconnect the fan connector from the MB. Figure 3-16. FAN 2. Remove 2 screws on the FAN. Figure 3-17. FAN...
Page 19
Table 3-6. FAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.5mm_D4.0mm_T Remove FAN 1.8 +/-0.2 0.6mm_Black kg/cm 3. Remove the fan from the MB. Figure 3-18. FAN...
Removing the Thermal module 1. Remove 5 screws on the thermal module. Figure 3-19. Thermal module Thermal module Screw Table 3-7. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove thermal 1.8 +/-0.2 kg/cm Black module 2. Lift up the thermal module with both hands from the uppercase. Figure 3-20.
Removing the Speaker 1. Unplug the horn connector and line acetate cloth. Figure 3-21. speaker 2. Pull up the left and right speaker. Figure 3-22. speaker 3. Remove the speaker wire from the wiring trough. Figure 3-23. speaker...
Removing the WIFI antenna 1. Tear up the WIFI antenna copper foil gently. Figure 3-24. WIFI antenna 2. Pull up the left and right antenna via copper foils. Use plastic tool to pry the WIFI antenna. Remove WIFI antenna. Figure 3-24. WIFI antenna...
Removing the Fingerprint module 1. Disconnect the FP FFC connector on the UB and power key, then remove the power key FFC. Figure 3-25. Fingerprint module 2. Remove 2 screws on the power key support bracket.
Page 25
Figure 3-26. Fingerprint module Fingerprint module Table 3-8. Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5 Remove 1.1 +/-0.1 kg/cm mm_ Black Fingerprint module 3. Remove fingerprint from the system. Figure 3-27. Fingerprint module...
Removing the USB board 1. Disconnect the IO FPC connector on the MB and UB, then remove the IO FPC. Figure 3-28. USB board 2. Remove 2 screws on the USB board then remove the UB. Figure 3-29. USB board USB board screw Table 3-9.
Page 27
Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5 Remove 1.8 +/-0.2 kg/cm mm_ Black board...
Removing the RTC 1. Remove the acetate cloth from the RTC connector; Disconnect the RTC connector on the MB, then remove the RTC. Figure 3-30. RTC Battery...
Removing the MB Remove the acetate cloth from the KB FFC connector; lift the EDP cable by the mylar handle on the EDP cable connecto. Figure 3-31. MB Disconnect the KB FFC, KB backlight FFC, TP FFC, EDP-Cable from the MB.
Page 30
Figure 3-32. MB Remove 6 screws from the MB Figure 3-33. MB Table 3-10. MB Screw Step Screw Quantity Screw Torque/kgfcm Type M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove the 1.8+/-0.2 kg/cm Black Remove 3 screws from the MB, then remove the MB from the uppercase...
Removing the Touchpad module Disconnect the TP-FFC and sponge frome the TP-Model. Figure 3-40. Touchpad Remove the TP-Conductive cloth TP-Model. Figure 3-41. Touchpad Remove 3 screws from the upper case.
Page 35
Figure 3-42. Touchpad module Table 3-16. Touchpad screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.0mm_D7.0mm_T0. Remove Touchpad 1.8 +/-0.2 kg/cm 5mm_ Black module Remove the touchpad module from the upper case. Figure 3-43. Touchpad module...
Removing the LCD Open the bezel from the left or right inner side as below, then remove the bezel from the LCD cover.Open the LCD ASSY with a spudger. MIPI-Version USB-Version Figure 3-44. LCD bezel...
Page 37
Pull the easy-pull-glue out of the LCD cover. NOTE: During the pulling, it is necessary to apply even force and smoothness, and the force is not too strong until the glue is pulled away from the LCD cover. Figure 3-45. LCD Flip the LCD panel from the top.
Removing the Camera module Remove CMA-Conductive cloth frome the CAM-Model. MIPI-Version USB-Version Figure 3-52. Camera module Remove two MIC rubber from the DMIC board. Please notice the MIC hole direction. MIPI-Version...
Page 44
USB-Version Figure 3-53. Camera module Remove the CAM-Model. Figure 3-54. Camera module...
Page 45
Assemble the Camera module Assembling the camera module to the LCD cove and attaching conductive cloth. MIPI-Version MIPI-Version Figure 3-55. Camera module Assemble the camera rubber to the CAM-Model. MIPI-Version USB-Version Figure 3-56. Camera module...
Assemble the LCD Replace EDP-Cable and CAM-FFC, Connecting the camera connector. Replace LCD-Cable Replace MIPI-Cable Replace MIPI-Rubber MIPI-Version...
Page 47
USB-Version Figure 3-57. LCD cable Take two easy-pull glues and assemble them according to the LCD cover mark line. MIPI-Version...
Page 48
USB-Version Figure 3-58. LCD panel Paste the conductive cloth on the LCD. MIPI-Version...
Page 49
USB-Version Figure 3-58. LCD panel Peel off the easy-pull-glue film, paste the LCD panel to LCD cover. NOTE: After assembling the LCD panel, please press the LCD panel more than 15 seconds. MIPI-Version...
Page 50
USB-Version Figure 3-59. LCD panel Assemble the LCD bezel to the LCD cover. MIPI-Version...
Assemble the Touchpad module Assemble the touch pad module to the upper case. Figure 3-61. Touch pad module Replace 3 screws to the upper case Figure 3-62. Touch pad module Table 3-17. Touchpad Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.0mm_D7.0mm_T0.5m Assemble 1.8 +/-0.2 kg/cm...
Page 53
Figure 3-63. Touch pad module Attach the sharding-sponge to the TP-Model. Figure 3-64. Touch pad module...
Assemble the Uppercase Replace 5 screws on the upper case. Figure 3-56. Uppercase Table 3-18. Uppercase screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.5mm_D4.0mm_T0.6mm_ Replace 1.8 +/-0.2 kg/cm Black uppercase Assemble the MB Replace the MB to the upper case from right side .Note that all cables cannot be under the MB. Figure 3-58.
Page 55
Replace 3 screws to the MB Figure 3-59. MB Table 3-19. MB screw Step Screw Quantity Screw Torque/kgfcm Type M2.0mm*L2.5mm_D4.5mm_T0.5mm_ Remove the 1.8+/-0.2 kg/cm Silver Replace 5 screws to the MB Figure 3-60. MB Table 3-20. MB screw...
Page 56
Step Screw Quantity Screw Torque/kgfcm Type M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove the 1.8+/-0.2 kg/cm Black ,EDP-Cable Connect the KB FFC, KB backlight FFC, TP FFC to the MB. Figure 3-61. MB Replace the acetate cloth to the KB FFC connector. Figure 3-62. MB...
Assemble the USB board 2. Replace 2 screws on the USB board. Figure 3-64. USB board USB board Table 3-21. screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T Assemble 1.8 +/-0.2 kg/cm 0.5mm_ Black USB board 3. Connect the IO FFC connector on the MB and UB. Figure 3-64.
Assemble the Fingerprint module 1. Assemble the fingerprint module. Figure 3-65. Fingerprint module 2. Assemble fingerprint holder. Figure 3-66. Fingerprint holder 3. Fix the fingerprint module on the fingerprint holder. Figure 3-67. Fingerprint module...
Page 60
4. Replace 2 screw on the power key support bracket. Figure 3-68. Fingerprint module Table 3-22 FP-Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5 Remove 1.1 +/-0.1 kg/cm mm_ Black Fingerprint module 5. Connect the FP FFC connector on the MB and power key. Figure 3-69.
Assemble the WIFI antenna Assemble the WIFI-AUX/Main antenna to the uppercase. As shown in the figure, arrange the cable to the hooks. WIFI AUX WIFI main Figure 3-70. WIFI main antenna Assemble the WIFI /LTE aux antenna to the uppercase. As shown in the figure, arrange the cable to the hooks.
Replace the speaker 1. Group the horn wires into the wiring troughf. Figure 3-72. Speaker 2. Assemble 2 speakers left and right. Figure 3-73. Speaker 3. Insert horn connector and attach acetate cloth. Figure 3-74. Speaker...
Replace the Thermal module 1. Assemble the thermal module with both hands from the uppercase. Figure 3-75. Thermal module 2. Replace 6 screws on the thermal module. Figure 3-76. Thermal module Thermal module Screw Table 3-23.
Page 64
Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove thermal 1.8 +/-0.2 kg/cm Black module...
Replace the FAN 1. Assemble the fan. Figure 3-77. FAN 2. Replace 2 screws on the FAN Figure 3-78. FAN Table 3-23. Screw Quantity Screw Type Torque/kgfcm FAN Screw Step M2.0mm*L4.5mm_D4.0mm_T Replace FAN 1.8 +/-0.2 0.6mm_Black kg/cm...
Page 70
NOTE: The SSD card slot on the right can be fitted with a Model 2242 SSD,Replace 1 screw to SSD Figure 3-45. LCD Table 3-25. SSD Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Replace 1.8 +/-0.2 kg/cm Black...
Replace the Battery Replace the battery to the MB as shown in picture. Figure 3-85. Battery Replace the acetate cloth to the battery Figure 3-86. Battery Replace two screws on the uppercase.
Page 72
Figure 3-87. Battery Table 3-26. Battery Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.5mm_D4.0mm_T0.6mm_Black Replace 1.8±0.2kgf_cm battery Connect the battery cable from the MB as shown in picture. Figure 3-88. Battery...
Replace the Lower case 1. Use TORX screwdriver to assemble 10 screws to the lowercase. Figure 3-89. Lower case Table 3-27. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L5.5mm_D4.0mm_T0.8mm Remove 3.0±0.2kgf_cm _ Black Lower case...
Troubleshooting Introduction This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.. Introduction tips This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems.
Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in the alphabetical order together with the recommended course of action. Table 1-1. Error Messages Error Messages Error Messages Corrective Action CMOS battery bad...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
FRU List Table 6-3. FRU list AcerP CATEGORY Pictures Acer Description HQ61 KP.06 Adapter DELTA ADP-65WW BA 65W Type C Wallmount 2112 501.0 5V/3A_9V/3A_12V/3A_15V/3A_20V_3.25A Black US TYPE 8900 HQ61 Adapter Chicony Power W065RP25P 65W Type C KP.06 2112 Wallmount 5V/3A_9V/3A_12V/3A_15V/3A_20V_3.25A 50H.0...
Page 81
HQ61 27.K0J 2801 POWER CORD 1M BLACK 250 V_UK N8.00 3100 HQ61 27.K0J 2801 POWER CORD 1M BLACK 250 V_Japan N8.00 3200 HQ61 27.K0J 2801 POWER CORD 1M BLACK 250 V_South Africa N8.00 3300 HQ61 27.K0J 2801 POWER CORD 1M BLACK 250 V_Argentina N8.00 3400 HQ61...
Page 86
UPPER CASE ASSY FOR GOLD BL Keyboard HQ31 6B.K9 QF03P_A11BWL QF03P Internal 13 Standard 79KS Black 60EA PN8.0 US International acer legend White BL, indicator LED 1600 NK.I1313.1TY;NK.I131B.00B UPPER CASE ASSY FOR GOLD BL Keyboard HQ31 6B.K9 QF03P_A11BWL QF03P Internal 13 Standard 79KS Black 60EA PN8.0...
Page 87
US International w/ Hebrew acer legend White BL, 2300 indicator LED NK.I1313.1TZ;NK.I131B.00C UPPER CASE ASSY FOR GOLD BL Keyboard HQ31 6B.K9 QF03P_A11BWL QF03P Internal 13 Standard 79KS Black 60EA PN8.0 Ukrainian acer legend White BL, indicator LED 2400 NK.I1313.1TV;NK.I131B.008 UPPER CASE ASSY FOR GOLD BL Keyboard HQ31 6B.K9...
Page 88
UPPER CASE ASSY FOR GOLD BL Keyboard HQ31 6B.K9 QF03P_A11BWL QF03P Internal 13 Standard 80KS Black 60EA PN8.0 Hungarian acer legend White BL, indicator LED 3600 NK.I1313.1UA;NK.I131B.00N UPPER CASE ASSY FOR GOLD BL Keyboard HQ31 6B.K9 QF03P_A11BWL QF03P Internal 13 Standard 80KS Black 60EA PN8.0...
Page 89
UPPER CASE ASSY FOR SILVER BL Keyboard HQ31 6B.KA QF03P_A11SWL QF03P Internal 13 Standard 79KS Silver 60EH DN8.0 US International acer legend White BL, indicator LED 1300 NK.I1313.272;NK.I131B.017 UPPER CASE ASSY FOR SILVER BL Keyboard HQ31 6B.KA QF03P_A11SWL QF03P Internal 13 Standard 79KS Silver 60EH DN8.0...
Page 90
UPPER CASE ASSY FOR SILVER BL Keyboard HQ31 6B.KA QF03P_A11SWL QF03P Internal 13 Standard 80KS Silver 60EH DN8.0 Brazilian Portuguese acer legend White BL, indicator LED 2700 NK.I1313.278;NK.I131B.01D UPPER CASE ASSY FOR SILVER BL Keyboard HQ31 6B.KA QF03P_A11SWL QF03P Internal 13 Standard 80KS Silver 60EH DN8.0...
Page 91
Portuguese acer legend White BL, indicator LED 3700 NK.I1313.27I;NK.I131B.01N UPPER CASE ASSY FOR SILVER BL Keyboard HQ31 6B.KA QF03P_A11SWL QF03P Internal 13 Standard 80KS Silver 60EH DN8.0 SLO/CRO acer legend White BL, indicator LED 3800 NK.I1313.27J;NK.I131B.01O UPPER CASE ASSY FOR SILVER BL Keyboard HQ31 6B.KA...
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers Run Windows Update in order to get the latest drivers from Acer ⚫...
NOTE In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service.
Need help?
Do you have a question about the SF314-71 and is the answer not in the manual?
Questions and answers