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Key System US Atlas IIE KSX 32i Programming Manual

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KSX 32i, KSX 64 & KSX 128
PROGRAMMING GUIDE
KEY SYSTEM US
WEST PALM BEACH, FL.

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  • Page 1 KSX 32i, KSX 64 & KSX 128 PROGRAMMING GUIDE KEY SYSTEM US WEST PALM BEACH, FL.

  • Page 3: Table Of Contents

    Series 400 Software PROGRAMMING GUIDE ________________________________________________________________________ TABLE OF CONTENTS Introduction ..............System Features ..............Feature Description ........... Hardware Programming ............System DIP Switches ..........Initial Setup .............. Memory Protection ............ Software Programming ............LCD Display Keyphone ..........List of Terms Used ............ Ports and Station Numbering ........
  • Page 4 PROGRAMMING GUIDE Series 400 Software ______________________________________________________________________ TABLE OF CONTENTS Continued Programming Modes Quick Programming Modes……………………………………… 27 (Mode 01) Class-of-Service 1 ……………………………. 27 (Mode 02) Class-of-Service 2 ……………………………. 29 (Mode 03) Class-of-Service 3 ……………………………. 30 (Mode 04) Station Toll Plan Assignment - Day …………. 31 (Mode 05) Station Toll Plan Assignment - Night ………..
  • Page 5 Series 400 Software PROGRAMMING GUIDE ________________________________________________________________________ TABLE OF CONTENTS Continued Trunk Hunt Groups (Mode 25) Trunk Hunt Group Programming ....53 (Mode 26) Automatic Trunk Selection (0 or 9) ..... 54 (Mode 27) Automatic Trunk Hunt Group Access ..55 (Mode 28) Terminal Trunk Hunt Group Access .....
  • Page 6 PROGRAMMING GUIDE Series 400 Software ______________________________________________________________________ TABLE OF CONTENTS Continued Trunk Ringing Continued (Mode 44) Console Incoming Call Ringing ....72 (Mode 45) Second Console Incoming Call Ringing ..72 (Mode 46) Common Ring Delay Time ......73 (Mode 47) Common Ring - Day ........(Mode 48) Common Ring - Night ........
  • Page 7 Series 400 Software PROGRAMMING GUIDE ________________________________________________________________________ TABLE OF CONTENTS Continued Station Hunt Groups (Mode 67) Station Hunt Groups ......... (Mode 68) Terminal Station Hunt Group Access ..(Mode 69) Operator Call Destination ......96 Station (Mode 70) Flexible Station Number Assignment ..(Mode 71) Station Names .........
  • Page 8 PROGRAMMING GUIDE Series 400 Software ______________________________________________________________________ TABLE OF CONTENTS Continued Toll Restriction ..............(Mode 91) Common Restricted Numbers ....122 (Mode 92) Common Unrestricted Numbers ....123 (Mode 93) Long Distance Call Prefix ......123 (Mode 94) Digit Length Restriction ......(Mode 95) Class-of-Restriction - Trunk .......

  • Page 9: Programming Introduction

    Series 400 Software PROGRAMMING GUIDE ________________________________________________________________________ Programming Introduction The Programming Guide introduces the step-by-step process for programming the system. Programming is divided into two parts: Hardware and Software. Hardware Programming involves the use of the memory backup power switch to clear the memory and to load the default data, and the setting of the system DIP switches to effect proper system operation.

  • Page 10: System Features

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ System Features Speed Dial - Personal SYSTEM FEATURES KEY TELEPHONE Speed Dial - System Station Lock Code Add-On Conference Alpha Numeric Display System Programming Automatic Night Transfer Auto Redial Transfer with Camp-On Battery Backup Memory Automatic Call Answering Wall Mounting Kit Call Park...

  • Page 11: Feature Description

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Feature Description Add-On Conference Up to 7 Stations can be added to a conference call. All Call Paging A Station can page all Stations simultaneously. Alpha Numeric Display Keyphones can be equipped with an optional 32 character alpha numeric display.

  • Page 12: Hardware Programming

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Background Music Music may be played through the speaker of an idle Keyphone. Battery Backup Memory System and User Defined Programming Data is maintained in memory during an extended power failure. The battery will last one week. Busy Lamp Field (BLF) The LED status on the Keyphones DSS keys tells a user when another Station is busy.
  • Page 13 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Console Hold Recall A separate recall time is used for Trunk Calls put on hold at the Console(s). When set to 0 recall time, hold recall ringing is eliminated. Console Recall Abandoned transferred calls will recall to the Console(s) after a programmed time.
  • Page 14 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Exclusive Hold A Trunk Call can be put on exclusive hold so that it can be retrieved only by the Station putting the call on hold. Executive Override Special-classed Stations are able to intrude on existing telephone conversations.

  • Page 15: Lcd Display Keyphone

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Ignore PABX Access Code The PABX Access Code can be ignored when doing Toll Restriction. Internal Zone Paging Up to 7 zones of internal paging over the Keyphones can be programmed. This provides paging to specific areas or departments. Intercom Voice Announce When receiving an Intercom Call, a Keyphone can be set to allow the calling Station to voice announce.
  • Page 16 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Privacy on All Calls All Trunk Calls and Intercom Calls are private. Privacy Release Privacy on Trunk Calls may be released to allow other Stations to join the conversation. Private Line Assignment A Trunk line can be assigned as a private line by assigning it up to eight Stations per line.
  • Page 17 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Station to Station Calling All Stations can make Intercom Calls. Keyphones can also put Stations on hold and transfer. System Alarms There are three sets of System Alarms each effective during a specific time of the week: Monday to Friday, Saturday, and Sunday. System Programming For security, a password is required to access System Programming.

  • Page 18: Hardware Programming

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Hardware Programming The initial system programming is accomplished by setting the system DIP switches, and initializing the system. The system DIP switches settings effects system operation; therefore, they must be set correctly. System Dip Switches The system DIP switches set the initial default programming of the system.
  • Page 19 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ See the Initial Setup and Memory Protection sections for a complete explanation of System startup and protecting User Defined Programming Data. Dry Relay Contacts - When DIP switch 2 is OFF, the contacts of CK1 will close and HOLD when Music is used by the System (External Music source power control).

  • Page 20: Initial Setup

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Initial Setup Caution: When the system is first installed, the System Default Programming Data must be loaded into memory. To ensure the default condition, the memory must be cleared before loading the data. Before proceeding with system initialization and loading of the System Default Programming Data, ensure that the system DIP switches are set correctly as they effect the System Default Programming Data.

  • Page 21: Software Programming

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Software Programming Software Programming involves changing the default data to make the system fully comply with the needs of the user. Software Programming is divided into two parts: Quick Programming and System Programming. The difference between the two is the method used to access each.

  • Page 22: Ports And Station Numbering

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Ports and Station Numbering Port numbering is fixed and determined by the position on the Station Card and the location of the Station Card in the system. The maximum number of Ports depends on the configuration of the system.

  • Page 23: Trunk Numbers

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Trunk Numbers Trunk numbers are fixed by the position of the Trunk on the Trunk Card and the location of the Trunk Card in the system. For ease of operation for the Station user, Trunk numbers are displayed as 1 - 24. For Large Systems, which can have up to 24 Trunks, Trunks 01 - 09, use 0 at the start when using Trunk numbers in System Programming.

  • Page 24: System Programming

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ System Programming The majority of Software Programming is done in System Programming. The Quick Programming Modes are also part of System Programming, but include only the first 9 modes of System Programming. Accessing System Programming Access to System Programming is protected by the use of a password.

  • Page 25: Entering Password

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Entering Password There are two passwords for System Programming: Master and System. Master Password The Master Password allows the current Console to access System Programming. To enter System Programming from the Console using the Master Password, press: PROG –...
  • Page 26 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Selecting a Mode After accessing System Programming, a Mode must be selected. The LCD display prompts for a Mode number. Enter Mode No. Entering a New Mode All Mode numbers are two-digit numbers (01 - 99). The dot on the LCD display is a prompt for entering a digit.

  • Page 27: Saving A Change

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Using Programming Keys Some keys on the Keyphone have a special function during System Programming. The keys and functions are listed below. Some keys also have a special function for a particular Mode; they are explained in the description of the applicable Mode. Function To select a new Mode DATA...
  • Page 28 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Entering a Station Number instead of Port Number Where System Programming requires a Port number to be entered, a Station number can be entered instead. To enter a Station number, press the PROG key and then enter the Station number.

  • Page 29: Programming Modes

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Programming Modes Each feature that can be programmed has a unique Mode number. The Modes have been grouped into categories. Quick Programming Modes These Modes can be accessed by both Quick Programming and System Programming. Refer to the Quick Programming section for more information on Quick Programming.
  • Page 30 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Idle Trunk Access Microphone : When a Keyphone accesses an idle Trunk, the microphone can be set to automatically turn on. (Yes = Microphone On) Note: Some Class-of-Service restrictions only apply to Keyphone Ports. When programming KSX-128 system a 3-digit port number must be entered.

  • Page 31: (Mode 02) Class-Of-Service 2

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 02) Class-of-Service 2 Class-of-Service is used to restrict the use of features for individual Stations. There are twenty-four Class-of-Service features, eight in each of (Mode 01) Class-of- Service 1, (Mode 02) Class-of-Service 2, and (Mode 03) Class-of-Service 3. Programming Rights : A Keyphone can be restricted from doing System &...

  • Page 32: (Mode 03) Class-Of-Service 3

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 03) Class-of-Service 3 Class-of-Service is used to restrict the use of features for individual Stations. There are twenty-four Class-of-Service features, eight in each of (Mode 01) Class-of- Service 1, (Mode 02) Class-of-Service 2, and (Mode 03) Class-of-Service 3. House Phone : A Station can be set to work as a House Phone.

  • Page 33: (Mode 04) Station Toll Plan Assignment - Day

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 04) Station Toll Plan Assignment - Day Toll Plans are designed to restrict Station user access for making outgoing calls. There are fifteen separate Toll Plans. Toll Plan Restriction No Restriction FLASH Fully Programmable Fully Programmable Fully Programmable Fully Programmable...
  • Page 34 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 04) Station Toll Plan Assignment - Day Continued Each Station Port can be assigned two different Toll Plans. One for Day Mode and one for Night Mode. Toll Plans are designed to restrict what calls the user can make on the system. There are fifteen separate Toll Plans.

  • Page 35: (Mode 05) Station Toll Plan Assignment - Night

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 05) Station Toll Plan Assignment - Night Each Station Port can be assigned two different Toll Plans. One for Day Mode and one for Night Mode. Toll Plans are designed to restrict what calls the user can make on the system. There are fifteen separate Toll Plans.

  • Page 36: (Mode 06) System Hold Recall Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 06) System Hold Recall Time The System Hold Recall Time for a Trunk or Intercom Call can be set from 1 to 9999 seconds. If the System Hold Recall Time is set to 0, a call put on hold will never recall (Infinite Hold Recall).

  • Page 37: (Mode 07) Console Hold Recall Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 07) Console Hold Recall Time The Console Hold Recall Time for a Trunk Call can be set from 1 to 9999 seconds. If the Console Hold Recall Time is set to 0, a Trunk Call put on hold by the Console or Second Console will never recall (Infinite Hold Recall).

  • Page 38: (Mode 08) Transfer Recall Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 08) Transfer Recall Time The Transfer Recall Time for a Trunk Call can be set from 1 to 9999 seconds. If the Transfer Recall Time is set to 0, a transferred Trunk Call that is not answered by the target Station will not recall to the Station which transferred the Trunk.

  • Page 39: (Mode 09) System Date & Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 09) System Date & Time The System is equipped with a real-time clock. The real-time clock is used for setting the start time of Trunk Calls and for the date and time displayed on the LCD displays. See (Mode 82) Clock Display Format to change the time format on the LCD display between 24 Hour and 12 Hour.

  • Page 40: Trunk Specifications

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Trunk Specifications (Mode 10) Trunk Names Each Trunk can be assigned a Name up to eight characters long. The name is used in place of the Trunk number when making Trunk Calls, etc. Keys: QqZz AaBbCc DdEeFf...
  • Page 41 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Step 5: Enter name by pressing the correct lettered key. e.g. Press 5 five times for M:10 3 “L’ in Local 3. TRUNK NAME Step 6: Move to next letter. # moves right and moves back to the left.

  • Page 42: (Mode 11) Trunk Class-Of-Service

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 11) Trunk Class-of-Service Trunk Class-of-Service is used to define the operation of individual Trunks. There are eight Trunk Class-of-Service features. Trunk Type : The system is normally connected directly to C.O. Lines but can be set to work behind another PABX.
  • Page 43 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Note: The facility used by Loop Supervision Disconnect is supplied by the Central Office exchange and is not available to every exchange (or country). SMDR Incoming : Normally the SMDR output shows only the outgoing calls. Incoming Calls can also be set to print.

  • Page 44: (Mode 13) Pulse Dialing Pulses Per Second

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 13) Pulse Dialing Pulses per Second Trunk Pulse Dialing can be set to either 10pps or 20pps. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA. Enter Mode No.

  • Page 45: (Mode 15) Trunk Flash Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 15) Trunk Flash Time The Flash Time used on Trunks can be set from 50 ms to 2550 ms (n x 10 ms). When the Trunk Flash Time is used for Redial it is set for a duration which will guarantee the termination of the Trunk Call.

  • Page 46: (Mode 16) Pause Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 16) Pause Time The Pause Time used on Trunks can be set from 500 ms to 2550 ms (n x 10 ms). The Trunk Pause Time is used with Redial, Auto Redial, and Speed Dial. It is the delay after accessing a Trunk before automatic dialing.

  • Page 47: (Mode 17) Dtmf Tone Length

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 17) DTMF Tone Length The DTMF Tone Length can be set from 50 ms to 250 ms (n x 10 ms). The DTMF Tone Length determines how quickly a Trunk generates DTMF dialing. Setting the DTMF Tone Length too short results in the Central Office exchange missing DTMF digits or ignoring the dialing completely.

  • Page 48: Tenant Service

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Tenant Service (Mode 18) Trunk Tenant Service Up to eight Tenants can be supported on the same system. Stations can be restricted to accessing Trunks with the same Tenant number. 0 means the Trunk is unrestricted and can be accessed by any Station.

  • Page 49: (Mode 19) Station Tenant Service

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 19) Station Tenant Service Up to eight Tenants can be supported on the same system. Stations can be restricted to calling Stations with the same Tenant number. 0 means the Station is unrestricted and can be called by any Station.

  • Page 50: Speed Dial

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Speed Dial (Mode 20) Speed Dial Toll Restriction Break Point A range of System Speed Dial bins can be set to ignore Toll Restriction. The Speed Dial Break Point can be set from 100 to 499. If the Break Point is set to 200 then System Speed Dial bins 100 - 199 are Toll Restricted while System Speed Dial bins 200 - 499 are NOT Toll Restricted.

  • Page 51: Trunk Access

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Trunk Access (Mode 21) Private Line Assignment Each Trunk can be set as a Private Line for up to eight Stations. Only the set Stations can access a Private Line unless Private Line Access (Mode 22) is set to open. Incoming Calls for a Private Line will ring only the assigned Flexible Ring Stations and the assigned Station Hunt Group for that Trunk (they do not need to be assigned to the Private Line).

  • Page 52: (Mode 22) Private Line Access (Open / Close)

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 6: Enter Port number 01 - 56 or 001 - 112 e.g. Set to Port 21 M:21 1 PRIV LINE ASSIGN Step 7: Press HOLD to save change. *:21 1 PRIV LINE ASSIGN Step 8: (Optional) Press TRF to scroll forward to next memory position or MIC to move backward.

  • Page 53: (Mode 23) Private Line - Common Ring Night

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 23) Private Line - Common Ring Night When in Night Mode, Incoming Calls on Private Lines can be set to also ring the Common Ring Night Stations. See (Mode 48) Common Ring - Night for setting Common Ring Night Stations. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 54: (Mode 24) Private Line Pickup

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 24) Private Line Pickup Normally, only Stations that can access a Private Line can pickup a ringing Private Line. Private Line Pickup can be allowed by all Stations. See (Mode 01 - COS 2) Call Pickup for how to set Call Pickup for Stations. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 55: (Mode 25) Trunk Hunt Group Programming

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 25) Trunk Hunt Group Programming The system has eight Trunk Hunt Groups (1 - 8) which are used for Automatic Trunk Selection. Redial, Speed Dial, Auto Redial, and External Call Forwarding all use the Trunk Hunt Group assigned to the Station.

  • Page 56: (Mode 26) Automatic Trunk Selection (0 Or 9)

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 7: Press HOLD to save change. *:25 2 04 TRUNK HUNT GROUP Step 8: (Optional) Press TRF to scroll forward to next memory position or MIC to move backward. Repeat from Step 5. e.g.

  • Page 57: (Mode 27) Automatic Trunk Hunt Group Access

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 27) Automatic Trunk Hunt Group Access When using Automatic Trunk Selection (9 or 0), either the Trunk Hunt Group assigned to the Station is automatically used, or a second digit (1 - 8) must be dialed to specify which Trunk Hunt Group to use.

  • Page 58: (Mode 28) Terminal Trunk Hunt Group Access

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 28) Terminal Trunk Hunt Group Access Trunks are always accessed from a Trunk Hunt Group starting at the first position of the Trunk Hunt Group and accessing the first available idle Trunk found. An alternative to terminal access is distributed access where the Trunks are accessed in rotation.

  • Page 59: Dva Port

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ DVA Port (Mode 29) DVA Port When a Station has been set up with a Wake-up / Remind Call the Station will ring at the programmed time. When answered the Station will receive either music or be connected to the DVA Port.

  • Page 60: Call Forward - No Answer

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Call Forward - No Answer (Mode 30) No Answer Forward Time When using Call Forward - Busy / No Answer a Station can be programmed to forward calls to another Station (or External number) if not answered within a programmed time. The No Answer Forward Time can be set from 10 to 9999 seconds.

  • Page 61: Console

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Console The system can operate with one or two consoles. The Second Console can work either in parallel with the main Console or after a delay time expires. When the Operator is dialed, only the main Console will ring. The Second Console will ring only if the main Console is busy.

  • Page 62: (Mode 32) Second Console

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 6: Press HOLD to save change. *:31 1 CONSOLE 1 Step 7: (Optional) Press TRF to scroll forward and change the Night Console. Repeat from Step 5. e.g. Night Console is Port 01 M:31 2 CONSOLE 1 (Mode 32) Second Console...

  • Page 63: (Mode 33) Second Console Delay Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 33) Second Console Delay Time The Second Console can work either in parallel with the main Console or after a delay time expires. The Delay Time applies to Incoming Calls, Console Hold Recall, and System Hold Recall. The Delay Time can be set from 0 to 9999 seconds.

  • Page 64: (Mode 34) Console System Hold Recall Delay Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 34) Console System Hold Recall Delay Time When a Trunk has been on hold for the System Hold Recall Time it will try to ring the Station which put it on hold. After a Trunk Call recalls a Station it will also recall the Console(s).

  • Page 65: (Mode 35) Console System Hold Recall Release Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 35) Console System Hold Recall Release Time When a Trunk has been on hold for the System Hold Recall Time it will try to ring the Station which put it on hold. After a Trunk Call recalls a Station it will also recall the Console(s).

  • Page 66: Forced Account Code

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Forced Account Code (Mode 36) Forced Account Code Forced Account Code can be used to ensure an account code is entered before an idle Trunk is accessed. Forced Account Code can use either a length or a verification table to recognize account code numbers.

  • Page 67: (Mode 37) Forced Account Code Length

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 37) Forced Account Code Length Forced Account Code can be used to ensure an account code is entered before an idle Trunk is accessed. The account code length can be set from 1 to 6 digits. If set to 0 the Forced Account Code Table will be used to verify the account codes.

  • Page 68: (Mode 38) Forced Account Code Table

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 38) Forced Account Code Table Forced Account Code can be used to ensure an account code is entered before an idle Trunk is accessed. The account code table can have up to 96 different account codes. Forced Account Code Length must be set to 0 to use the account code table to verify the account codes.

  • Page 69: Trunk Ringing

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Trunk Ringing A. Private Lines Ring Flexible Ring Stations. Ring a Station from a Station Hunt Group if set to ring. If in Night Mode ring all the Common Ring Night Stations if set to ring. B.

  • Page 70: (Mode 40) Trunk Station Hunt Group Ringing - Night

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 3: Enter Trunk number 1- 8 or 01- 24 e.g. Trunk 4 has no Station Hunt M:39 4 Group set (Small System). ST GP RING - DAY Step 4: Enter Station Hunt Group number 1- 8 or press FLASH to set to 0. e.g.

  • Page 71: (Mode 41) Flexible Ring - Day

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 41) Flexible Ring - Day Each Trunk can ring up to sixteen selected Stations for an Incoming Call. These Stations are known as the Flexible Ring Stations. The Flexible Ring Stations will ring immediately for an Incoming Call.

  • Page 72: (Mode 42) Flexible Ring - Night

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 6: Enter new Port number 01 - 56 or 001 - 112 e.g. set Port 12 to ring M:41 5 01 FLEX RING - DAY OR Press MSG for Station Hunt Group 1 - 8 e.g.

  • Page 73: (Mode 43) Stepped Ringing

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 43) Stepped Ringing The Flexible Ring Stations for a Trunk can be set to ring all at once or in a stepped pattern. When Stepped Ringing is set for a Trunk, only one Flexible Ring Station will initially ring for an Incoming Call, an additional Flexible Ring Station will start ringing every six seconds.

  • Page 74: (Mode 44) Console Incoming Call Ringing

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 44) Console Incoming Call Ringing Incoming Calls can be set to ring at the Console. If the Console is set to Ring, it will be reminded when busy if Common Ring Busy Remind has been set.

  • Page 75: (Mode 46) Common Ring Delay Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 46) Common Ring Delay Time Each Trunk can have a Delay Time before the Common Ring Stations will ring for an Incoming Call. The Delay Time can be set from 0 to 9999 seconds. When set to 0 there is no delay. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 76: (Mode 47) Common Ring - Day

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 47) Common Ring - Day The system can ring up to twenty-four selected Stations for an Incoming Call. These Stations are known as the Common Ring Stations. The Common Ring Stations will ring for an Incoming Call only after the Common Ring Delay Time expires.
  • Page 77 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Step 4: Press FLASH to erase an existing Port number. M:47 01 COMM RING - DAY Step 5: Enter new Port number 01 - 56 or 001 - 112 e.g. Set to Port 13 M:47 01 COMM RING - DAY OR Press MSG for Station Hunt Group 1 - 8...

  • Page 78: (Mode 48) Common Ring - Night

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 48) Common Ring - Night The system can ring up to twenty-four selected Stations for an Incoming Call when the system is in Night Mode. These Stations are known as the Common Ring Stations. The Common Ring Stations will ring for an Incoming Call only after the Common Ring Delay Time expires.

  • Page 79: (Mode 49) Common Ring Busy Remind

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 49) Common Off Hook ringing Common Ring Stations that are busy when an Incoming Call is trying to ring can be given an Off Hook ring signal, that there is an Incoming Call. The Off Hook Ring Signal Time can be set from 1 to 9999 seconds.

  • Page 80: (Mode 50) Flexible Ring Busy Remind

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 50) Flexible Off Hook Ringing Flexible Ring Stations that are busy when an Incoming Call is trying to ring can be given a Off Hook Ring signal that there is an Incoming Call. The Flexible Off Hook Ring Time can be set from 1 to 9999 seconds.

  • Page 81: Call Forwarding

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Call Forwarding There are two methods of Call Forwarding: External and Station. External Call Forwarding External Call Forwarding can be set individually for each Trunk for Day Mode and for Night Mode. External Call Forwarding to an External number is achieved by the use of Speed Dial bins. After the External Call Forwarding Delay Time expires, a second Trunk is accessed, using Automatic Trunk Selection, and then the number in the assigned Speed Dial bin is dialed.

  • Page 82: (Mode 51) External Call Forwarding Delay Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ A Call can not be transferred to a Station which has Call Forwarding - All Calls or Call Forwarding - Busy (when busy) set to an External number. This would automatically connect the calling Station to an outside line. Refer to the Easy Reference Guide for how to set Call Forwarding for a Station.

  • Page 83: (Mode 52) External Call Forwarding - Day

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 52) External Call Forwarding - Day Speed Dialing is used to store the number to be dialed for External Call Forwarding. A separate Speed Dial bin (01 - 09, 100 - 499) can be assigned to each Trunk for Day Mode, Night Mode, or both.

  • Page 84: (Mode 53) External Call Forwarding - Night

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 53) External Call Forwarding - Night Speed Dialing is used to store the number to be dialed for External Call Forwarding. A separate Speed Dial bin (01 - 09, 100 - 499) can be assigned to each Trunk for Day Mode, Night Mode, or both.

  • Page 85: Door Phone

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Door Phone (Mode 55) Door Phone Ring Time The Ring Time for a dedicated Door Phone can be set from 5 to 60 seconds. See (Mode 03 - COS 2) Door Phone for how to set a normal Station as a Door Phone. See (Mode 03 - COS 3) Ring for Door Phone for how to set Stations to ring.

  • Page 86: Smdr Operation

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ SMDR Operation The SMDR is used to output details of Call Records in ASCII format to a printer. A Call Accounting device, Innfone Front Desk package, or a Property Management System (PMS) can also use the Call Records. Incoming Calls, Transferred Calls, Intercom Calls, Appointment / Wake-up Calls can also be printed by the SMDR.

  • Page 87: (Mode 57) Smdr Detector Use

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 57) SMDR Detector Use The SMDR can be set to use Line Reversal Detector (LRD) cards or Pulse Metering cards for accurate call duration and call costing respectively. SMDR Detector Use can be set for each Trunk Card, it can be set to 0 for no extra use, 1 for LRD cards, 2 for Pulse Metering cards, or 3 for Battery Reversal Detector (BRD) use.

  • Page 88: (Mode 58) Smdr Print Zero Pulses

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 58) SMDR Print Zero Pulses When using Pulse Metering cards the SMDR can be set to not print Outward Calls with Zero Pulses. This Mode need only be set when the system is using Pulse Metering cards. See (Mode 57) SMDR Detector Use for more information about how to set up the system for using Pulse Metering cards.

  • Page 89: (Mode 59) Smdr Pulse Cost

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 59) SMDR Pulse Cost The cost of a Pulse must be set to provide accurate Call Costing. Pulse Cost can be set for 0 to 9999. To get the number of pulses set Pulse Cost to 1. This Mode need only be set when the system is using Pulse Metering cards.

  • Page 90: Trunk & Dialing Operation

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Trunk & Dialing Operation (Mode 60) No Dial Time-out A time can be set to limit Trunk access with no digits being dialed. The Trunk is released once the time has expired. The No Dial Time can be set from 1 to 9999 seconds. If set to 0 there will be no Time-out. Note: A Trunk can be accessed at the same time it is about to ring.

  • Page 91: (Mode 61) Keyphone Trunk Dial Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 61) Keyphone Trunk Dial Time A time can be set to limit Keyphone dialing time on a seized Trunk at the start of a Trunk Call. Once the time expires the Keyphone can not dial out on the Trunk. The Keyphone Trunk Dial Time can be set from 1 to 9999 seconds.

  • Page 92: (Mode 62) Slp Dial Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 62) SLP Dial Time Only two single-line telephones on the same Station Card can receive Dial Tone at the same time. For equal sharing of this facility a time limit for dialing must be set. The single- line telephone will receive a Busy Tone after the Dial Time has expired if not making a Trunk or Intercom Call.

  • Page 93: (Mode 63) Maximum Trunk Call Duration

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 63) Maximum Trunk Call Duration Maximum Trunk Call Duration time can be set. If the duration is exceeded the Trunk Call is terminated. A warning tone will be given ten seconds before the call is terminated. The Maximum Trunk Call Duration can be set from 1 to 9999 seconds.

  • Page 94: (Mode 64) Slp Lower Flash Limit

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 64) SLP Lower Flash Time The Upper and Lower SLP Flash Times can be set to ensure accurate Flash or Hook Flash detection (n x 10 ms). Pulse Dialing Ignore Hook Flash Hook Down >...

  • Page 95: (Mode 65) Slp Upper Flash Limit

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 65) SLP Upper Flash Time The Upper and Lower SLP Flash Times can be set to ensure accurate Flash or Hook Flash detection (n x 10 ms). The Upper Flash Time should be higher then the Lower Flash Time. Programming Procedure: See (Mode 64) and follow the same programming procedure to set the SLP Upper Flash Time.

  • Page 96: Station Hunt Groups

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Station Hunt Groups (Mode 67) Station Hunt Groups The system has eight Station Hunt Groups. Each group can have up to sixteen Stations assigned. Each Station Hunt Group has a dial access code (78 n). Stations assigned to Station Hunt Groups can still be dialed normally.

  • Page 97: (Mode 68) Terminal Station Hunt Group Access

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Step 6: Enter new Port number 01 - 56 or 001 - 112 e.g. Set to Port 21 M:67 1 04 ST HUNT GROUP Step 7: Press HOLD to save change. *:67 1 04 ST HUNT GROUP Step 8: Press TRF to scroll forward to next memory position or MIC to move backward.

  • Page 98: (Mode 69) Operator Call Destination

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 69) Operator Call Destination Normally when the Operator is dialed (0 or 9), the Console or Second Console will ring. A Station Hunt Group can be assigned as the destination for Operator Calls. This allows a group of Stations to share the Operator duties.

  • Page 99: Station

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Station (Mode 70) Flexible Station Number Assignment A Station number is a flexible number assigned to each Port for Intercom Calling and identification. Each Port can be assigned only one Station number. Station numbers can be one to four digits and different length Station numbers can be mixed (e.g.

  • Page 100: (Mode 71) Station Names

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 71) Station Names Each Station can be assigned a Name up to eight characters long. The name is used in place of the Station number when making Intercom Calls, etc. Keys: QqZz AaBbCc DdEeFf GgHhIi JjKkLl...
  • Page 101 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Step 6: Move to next letter. # moves right and moves back to the left. e.g. Move to next letter M:71 12 A ST:112 Step 7: Enter next letter. e.g. Press 2 six times for 'c' in M:71 12 Ac Accounts.

  • Page 102: (Mode 72) Station Group Assignment

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 72) Station Group Assignment There are seven Station Groups (1 - 7) to which Stations can be assigned. Stations are grouped together for Paging a Group of Keyphones, and Group Call Pickup. A Station can be assigned to more than one Group or no groups.

  • Page 103: (Mode 73) Softkey Assignment

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 73) Softkey Assignment Each Keyphone has twenty-four programmable softkeys (01 - 24). Softkey positions (25 - 48) can also be programmed to provide additional features that are accessed using the FLASH key when the Keyphone is idle. Each DSS Unit has sixty-four programmable softkeys (01 - 64) used when a DSS Unit is identified as being connected to the Port.
  • Page 104 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 6: Assign key to one of the following options: 1. Direct Station Selection (DSS/BLF): Enter new Port number 01 - 56 or 001 - 112 e.g. Set to Port 34 M:73 18 05 ST:27 2.

  • Page 105: One Touch Speed Dial

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ 5. One Touch Speed Dial: Press MSG four times to enter new Speed Dial. M:73 18 05SD ST:27 Enter Speed Dial bin 01 – 09 or 100 - 499 . M:73 18 05SD 109 e.g.
  • Page 106 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ 9. Check Out / In Access: Press MSG eight times to enter Check Out / In Access. M:73 18 05CHKOUT ST:18 10. Record Button: Press MSG nine times to enter Record button. M:73 18 05RECORD ST:18 Press HOLD to save change.

  • Page 107: (Mode 74) Trunk Hunt Group Assignment

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 74) Trunk Hunt Group Assignment There are eight Trunk Hunt Groups (1 - 8) that can be used by Stations for Automatic Trunk Selection. See (Mode 25) Trunk Hunt Group Programming for how to set the Trunk Hunt Groups. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 108: (Mode 75) Reserve Recall Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 75) Reserve Recall Time When a Station is ringing for a reserved Trunk or Station, the callback will be automatically cancelled if not answered within the Reserve Recall Time. The Reserve Recall Time can be set from 1 to 9999 seconds. Refer to the Easy Reference Guide for how to reserve a busy Trunk or Station.

  • Page 109: (Mode 76) Voice Announce Ring

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 76) Voice Announce Ring When an Intercom Call is made to a Keyphone which is set for Voice Announce, either a one-second ring or a short tone is received before the caller can announce the call. See (Mode 01 - COS 3) Intercom Call Voice Announce for how to set Voice Announce for Keyphones.

  • Page 110: (Mode 77) Keyphone Automatic Busy Release Time

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 77) Keyphone Automatic Busy Release Time A Keyphone receiving Busy Tone automatically releases and resets after the Automatic Busy Release Time expires. A Keyphone in System Programming does not release. The Automatic Busy Release Time can be set from 1 to 9999 seconds. When set to 0 there is no Automatic Release.

  • Page 111: (Mode 78) Slp Message Waiting Ring Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 78) SLP Message Waiting Ring Time When an SLP has a Message Waiting it can be set to give a RING RING at a programmable interval. The SLP Message Waiting Ring Time can be set from 1 to 15 minutes. If set to 0 there is no ring for Message Waiting.

  • Page 112: General

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ General (Mode 79) Toll Restriction Override Password Toll Restriction on a Trunk Line can be overridden by a password. There are eight Toll Restriction Override Passwords available to the system. The password is a combination of up to six keys (0 - 9, , #).

  • Page 113: (Mode 81) System Password

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 81) System Password The System Password is used when accessing System Programming. The System Password is a combination of up to six keys (0 - 9, , #). Refer to the start of the Programming Guide on how to enter System Programming. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 114: (Mode 82) Clock Display Format (12 / 24 Hour)

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 82) Clock Display Format The clock display on LCD Keyphones can be set to either 12 Hour or 24 Hour format. This mode also sets the format used with the SMDR output of Call Records. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 115: (Mode 83) Urgent Call Time

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 83) Urgent Call Time When a Single-line Telephone goes off-hook it can be made to call the Operator after a period of time to notify about the off-hook condition. Urgent Call Time sets the time after which the off-hook Single-line Telephone will ring the Operator.

  • Page 116: (Mode 84) System Class-Of-Service

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 84) System Class-of-Service The eight System Class-of-Service features are used to restrict specific features for the entire system. Automatic Night Transfer on Weekends : When Night Service has been set to use Automatic Night Transfer for automatically switching between Day Mode and Night Mode, it is often undesirable to have the system perform Automatic Night Transfer on weekends.

  • Page 117: Programming Procedure

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Headset Operation : All Keyphones can be restricted from setting Headset operation. (Yes = Allow Headset Operation) Note: Only certain types of Keyphone can use Headset operation. Caller ID Name : When using an external Caller ID box the Name or Number can be shown on the LCD on a Keyphone.

  • Page 118: System Alarms

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ System Alarms There are three sets of System Alarms, each effective during a specific time of the week. Monday to Friday inclusive (Mode 85), Saturday (Mode 86), and Sunday (Mode 87). (Mode 85) Weekday System Alarms There can be up to eight System Alarms set for the weekdays (effective for Monday to Friday inclusive).

  • Page 119: (Mode 86) Saturday System Alarms

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Step 6: Enter Alarm duration - 1 to 9999 e.g. Set to 15 seconds M:85 1 17:25 SYS ALARMS Step 7: Press HOLD to save change. *:85 1 17:25 SYS ALARMS Step 8: (Optional) Press TRF to scroll forward to next Alarm or MIC to move backward. Repeat from Step 4.

  • Page 120: (Mode 88) Station Alarm Duration

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 88) Station Alarm Duration The duration for a Station to ring for a Wake-Up / Remind Call can be set. The Station Alarm Duration can be set from 10 to 9999 seconds. Refer to the Easy Reference Guide for how to set Station Wake-Up / Remind Calls. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 121: Paging

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Paging (Mode 89) Zone Paging Port Assignment There can be up to eight Zones assigned for External Paging. The eighth Zone is the External Paging connection built into the system. The other seven Zones use normal Station Ports.

  • Page 122: (Mode 90) Paging Tone

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 90) Page Tone When making a Paging Call, a tone can be given at the start to announce the Paging Call. Refer to the Easy Reference Guide for how to do Paging. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 123: Toll Restriction

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Toll Restriction Toll Plans are designed to restrict Station user access for making outgoing calls. There are fifteen separate Toll Plans. Toll Plan Restriction No Restriction FLASH Fully Programmable Fully Programmable Fully Programmable Fully Programmable Digit Length Restriction Digit Length Restriction 1st digit cannot be 0...

  • Page 124: (Mode 91) Common Restricted Numbers

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 91) Common Restricted Numbers There can be up to eight Common Restricted Numbers set. Common Restricted Numbers affect all Stations restricted by Toll Plans 1 to C and can be used for setting system-wide restrictions. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 125: (Mode 92) Common Unrestricted Numbers

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 92) Common Unrestricted Numbers There can be up to eight Common Unrestricted Numbers set. Common Unrestricted Numbers affect all Stations restricted by Toll Plans 1 to F and can be used for setting system-wide restrictions. See (Mode 91) and follow the same programming procedure to set Common Unrestricted Numbers.

  • Page 126: (Mode 94) Digit Length Restriction

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 94) Digit Length Restriction Toll Plans 1 - 6 have a Digit Length Restriction (0 - 32). Digit Length Restriction provides a simple call restriction. When set to 7 only local numbers can be dialed. When set to 0 there will be no Digit Length Restriction. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 127: (Mode 95) Class-Of-Restriction - Trunk

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 95) Class-of-Restriction - Trunk Toll Plans 1 - 4 can have a Class-of-Restriction (Toll Plan) set for each Trunk. This allows very complex Toll Restrictions. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 128: (Mode 96) Local Call Restriction

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 96) Local Call Restriction Class-of-Restrictions 1 - 4 each have two Call Restriction tables of twenty-four numbers. One set of tables is used for Local Call Restriction and the other for Long Distance Call Restriction.

  • Page 129: (Mode 97) Long Distance Call Restriction

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ 2. Enter new number - up to 6 digits. e.g. Enter number 5571 M:96 2 01 5571 LOCAL RESTRICT 3. Enter new number up to 6 digits with a wildcard. e.g. Enter number 3*7 M:96 2 01 3*7 (i.e.

  • Page 130: (Mode 98) Pabx Trunk Access Code

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 98) PABX Trunk Access Code A PABX Trunk Access Code can be set for PABX Lines. When a Trunk is as a PABX Line the PABX Trunk Access Code will not be appear on the SMDR output.

  • Page 131: (Mode 99) Ignore Pabx Access Code

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 99) Ignore PABX Access Code The system can be set to ignore the PABX Access Code on PABX Lines when using Toll Restriction. Programming Procedure: Step 1: Enter Programming Mode by Pressing [ PROG-PROG-1-2-3-HOLD ] from any Display phone or If already in Prog.Mode simply press DATA.

  • Page 132: Automatic Route Selection

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Automatic Route Selection (Mode 1) Use Automatic Route Selection Automatic Route Selection can be used to direct calls to specific Trunk Hunt Groups when placing outside calls. This allows the user to access the most economical line available. When Automatic Route Selection is set the system waits until Keyphone users have dialed three or four digits before accessing a Trunk.

  • Page 133: (Mode 2) Area Code Table

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 2) Area Code Table There can be up to ninety-six Area Codes set in the Area Code Table. The Area Code Table is used when the telephone number dialed starts with the Long Distance Call Prefix. Each three digit Area Code can be set to one of eight routes.

  • Page 134: (Mode 3) Office Code Table

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 7: Press HOLD to save change. *:*2 01 213 3 AREA CODE TABLE Step 8: (Optional) Press TRF to scroll forward to next Bin Number or MIC to move backward. Repeat from Step 5. e.g.

  • Page 135: (Mode 4) Route Table

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 4) Route Table Each route can have a Trunk Hunt Group set for each Time Period (1 - 8). Time Periods 1 - 7 are programmable while Time Period 8 is used for Holidays and Weekends. See (Mode 5) Time Period for how to set Time Periods for routes.

  • Page 136: (Mode 5) Time Period

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 5) Time Period Each route has eight Time Periods (1 - 8). Time Periods 1 - 7 are programmable while Time Period 8 is used for Holidays and Weekends. The seven programmable Time Periods are defined by six programmable times. The times can be set to the hour.

  • Page 137: (Mode 6) Addition / Subtraction Table

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Step 5: Enter new Time 0 - 24 e.g. Set to 8:00 am M:*5 1 ARS TIME PERIOD Step 6: Press HOLD to save change. *:*5 1 ARS TIME PERIOD Step 7: (Optional) Press TRF to scroll forward to next Time Period or MIC to move backward.
  • Page 138 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 4: Press FLASH to erase an existing entry. M:*6 2 Step 5: Press REDIAL to enter the number of digits to delete. M:*6 2 Enter the number of digits to delete 1 - 9 digits. e.g.

  • Page 139: (Mode 7) Holiday Table

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 7) Holiday Table There can be up to sixteen Holidays set for Automatic Route Selection. When a Holiday is set the day is treated the same as a Weekend. The set Time Periods are ignored and the Trunk Hunt Group set for Time Period 8 is used instead.

  • Page 140: (Mode 8) Automatic Route Selection Time-Out

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ (Mode 8) Automatic Route Selection Time-out For Automatic Route Selection, Keyphones automatically access a Trunk after 3 to 4 digits, Single-Line Telephones require a pause after dialing to show the complete number has been dialed. This is because the DTMF signals generated by the Single-Line Telephone will interfere with the Auto Dialing after the system has determined which Trunk to access.

  • Page 141: (Mode * 9) Trunk Hunt Group Add/Sub Table

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ (Mode 9) Trunk Hunt Group Addition / Subtraction Table Each Trunk Hunt Group can have a number dialed modifier to route the number through the selected telephone service. This provides for the deletion and addition of digits. The deletion and addition of digits occur at the front of the number dialed.
  • Page 142 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Step 7: Press HOLD to save change. *:*9 3 R30105 Step 8: (Optional) Press TRF to scroll forward to next Trunk Hunt Group or MIC to move backward. Repeat from Step 4. e.g. Move to Trunk Hunt Group 4 M:*9 4 _______________________________________________________________________ Page 140...

  • Page 143: Quick Programming

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Quick Programming Quick Programming is a group of nine System Programming Modes which can be accessed without entering System Programming. The Quick Programming Modes (1 - 9) are System Programming Modes 01 - 09. Only one person can enter Quick Programming at a time and only if no one is using System Programming.
  • Page 144 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Quick Programming Modes (Mode 01) Class-of-Service 1 ............. 28 (Mode 02) Class-of-Service 2 ............. 30 (Mode 03) Class-of-Service 3 ............. 31 (Mode 04) Station Toll Plan Assignment - Day ......32 (Mode 05) Station Toll Plan Assignment - Night ...... 34 (Mode 06) System Hold Recall Time .........

  • Page 145: Feature And Dial Codes

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Features and Dial Codes Dial: Feature: 10 - 69 / 100 - 699 Station Intercom dialing 1 - 7 * Group Call Pickup 1 - 7 # Page a Group of Keyphones 71 * + Station no. Call Forward - Follow Me 71 + Station no.

  • Page 146: Keyphone Displays

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Keyphone Displays The LCD displays below show examples using two and three digit Station numbering. Idle e.g. Station 11 Nov 8 Thu 15:47 Station 11 Operator Nov 8 Thu 15:47 OPERATOR Music Nov 8 Thu 15:47 Music Message Waiting...
  • Page 147 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Speed Dialing Talk TK:3 SD. e.g. Speed Dialing on Third Trunk Set Saved Number Speed Dial Talk TK:24 Save e.g. Twenty-fourth Trunk 34771 Outside Line Hold Recalling Recall TK:15 e.g. Fifteenth Trunk recalling Outside Line Hold Recalling from another Station Recall TK:6 e.g.
  • Page 148 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Calling Another Station Call ST:114 e.g. Calling Station 114 Station is Calling Ring ST:18 e.g. Station 18 calling Intercom Call Talk ST:16 e.g. Talking to Station 16 Station has been Put on Hold Hold ST:117 e.g.
  • Page 149 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Directed Hold Pickup e.g. Pickup last call put on hold Hold Pickup by Station 47 ST:4. Call Station which Forwards Call ST:17 e.g. Called Station 32 Forward ST:32 (Station 11) Station Forwards Ring ST:11 e.g.
  • Page 150 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Paging to a Group Page Group 2 e.g. Station Group 2 Paging to All Internal Page Internal Paging to an External Zone Page Zone 5 e.g. Zone 5 Paging to All External Page External Paging to All Internal and External Page All Call Forwarding - All Calls...
  • Page 151 Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Call Forward - Follow Me Follow Me ST:. from Setting Daily Wake-Up / Remind Call Daily Alarm Setting Once Only Wake-Up / Remind Call Once Only Alarm Automatic Wake-Up / Remind Call Nov 8 Thu 15:47 Appointment System Alarm...
  • Page 152 PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Night Service Day Mode Manual 08:35 17:20 Operator - Night Service e.g. Operator will show: Nov 8 Thu 15:47 "a" for Auto, "m" for Manual OPERATOR Setting Once Only Wake-Up / Remind Calls from Console e.g.

  • Page 153: Ring Cadences

    Series 400 Software PROGRAMMING GUIDE _______________________________________________________________________ Ring Cadences There are five Ring Cadences used to distinguish the type of Call ringing a Station. continuous Continuous Ring Used to generate short bursts of Ringing: Off-Hook Voice Announce, Flexible Ring Busy Remind, and Common Ring Busy Remind. 1 sec Ring, 3 sec Pause Trunk Ring Used for Incoming Trunk Calls and for Trunk Calls transferred to a Station.

  • Page 154: Tone Cadences

    PROGRAMMING GUIDE Series 400 Software ________________________________________________________________________ Tone Cadences There are four Tones received by a Station during general operation. continuous Dial Tone Station is Off Hook (or Handsfree) and the System is waiting for the Station to start dialing. 0.5 sec Tone, 0.5 sec Pause Busy Tone Trunk or Station is busy, Toll Restricted number was dialed, or access to a feature is denied.

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