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Technical support is available during business hours based on Eastern Time Monday through Friday 8 am to 5 pm. For Technical support please access our free e-mail support by emailing service@intoprint.com. There are many online documents available to help you to operate the RP8525 at our technical support page at http://www.IntoPrint.com/support/downloads.
· Note any visual in-transit damage to the packing crate or the equipment on the carrier’s delivery slip. · Report any concealed in-transit damage to the delivery carrier and to IntoPrint as soon as it is discovered. When possible, take pictures for claim purposes.
1.0 Introduction The RP8525 Digital Label Printing System must be properly unpacked, assembled to the print stand, installed, and setup to run prior to operating. This manual will guide you through each of these processes. 1.0.1 Safety For your own safety, read this instruction manual before operating the equipment.
Power Requirements: Use of a HIGH QUALITY surge protector or uninterruptible power supply is REQUIRED by IntoPrint. Failure to do so could affect your warranty coverage if a problem arises due to improper power connection! Risk of Electric Shock - The power cord is a three-conductor cable that uses a safety (earth) ground connection.
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Figure 2: Fuse Block Access Reverse the position of the fuse block so that the desired voltage will 1.0.2 Site Preparation appear in the fuse block cover. Fuse Block Cover Changing the Fuse Configuration (continued): Voltage shown “right -side- 10 amp Fuse for 115V system up”...
1.1.0 Unpack & Installation of RP8525 Digital Label Print Station 1.1.1 Unpack Printer Base The printer base is shipped unassembled on two skids; one containing the printer and components of the stand, and one containing the main print base. For the print base, remove packing material, then cut the straps to remove the box and allow access to the system.
1.1.2 Assemble Print Stand Remove the print stand parts from their carton. In the crate the print base a white accessory kit box; inside you ill find a bag with the hardware to assemble the stand. There are 16 Allen screws (4 per leg) to assemble the the stand.
1.1.2 Setup Printer The printer is shipped in it’s own box. To unpack follow the diagram below: • Take out the gripe on each side as shown in the following figure, and lift the cardboard box up. • Remove all blue packing tape located on printer body. PLEASE USE CAUTION WHEN LIFTING: The printer weighs approximately 60.8 lbs.
1.1.4 Set Printer on Printer Base The base tray of the printer has two silver locating pins, these will hold the printer in place so that it is square to the paper path. The printer is connected to the stand through an umbilical cable, which is packaged with the printer accessories. Connect the black umbilical cable to the white connector on the printer base.
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3. Verify the spring is properly located in the input tray, then, compressing the two parts of the tray, attach it to the corresponding pivots on the printer as shown. Verify Spring is Present 4. Reinstall the silver tray, being careful not to damage the sensor wires. 5.
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6. Once the printer is set on the the stand, verify it is locked in. To do so, look at the four corners of the printer and verify that the feet under them are touching the base plate evenly. If not, the printer is not seated correctly.
1.1.5 Assembling the Printer 1.1.5.1 Accessing Printer 1. Press down the OPEN button, and open the top cover. 2. Next remove the orange stopper in the fuser by pressing down the blue lever of the fuser unit in the direction of arrow. NOTE: If you do not use the printer for a long time or transport it, please use the stopper.
5. Return the image drum cartridge back to the printer. 6. Turn the four blue lever of each starter toner cartridge in the direction of the arrow. 7. Close the top cover. NOTE: If the message of [%COLOR% Waste Toner Full. Replace Toner.] on the control panel doesn’t disappear indefinitely, please double check that the blue lever of the toner cartridge is fully moved in the direction of the arrow.
110-127 VAC / 50-60 Hz or 220-240 VAC / 50-60 Hz Important Note: Use of a HIGH QUALITY surge protector or uninterruptible power supply is REQUIRED by IntoPrint. Failure to do so could affect your warranty coverage if a problem arises due to improper power connection.
1.1.7 Connecting Printer Base to PC The RP8525 printer can be connected to the PC via Ethernet or USB. These connectors are located on the left rear (gear side) of the printer. NOTE: Connect the USB and Ethernet before powering on the system. If you are using USB connection, install the printer driver files on computer prior to powering on printer.
1.2 Webbing the roll media and Test Print Once the RP8525 print driver is installed, it is recommended to perform a test print to ensure the connection to the printer is operational. Webbing the RP8525 = PRINTED MEDIA = UNPRINTED MEDIA Load the roll media onto the supply mandrel.
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Performing a Print Station Test Print Click on the start menu of your Windows based PC and click on “Printers and Faxes.” An icon specifying the AXXIS will appear in this window. Right click on the icon and select Printer Properties for Windows Vista, 7,8, 10 & Properties for Windows XP.
Select the AXXIS (USB) from this drop down menu. For Ethernet or LAN connections: Go to the RP8525 printer display panel on the printer to find the IP Address. Select Menu (UP ↑) → select Configuration Menu → select Network → select IPv4 Address to display the IP Address of the printer on the Network it is connected to;...
Click on Set Maximum Height and uncheck Height Center. Select OK. 1.2.3 Wasatch Test Print To ensure the connection to the RP8525 printer is operating correctly, in SoftRIP go to FILE → OPEN and select one of the training label files on the AllenDirectCUT CD: AXXISTrainingLabel_5_inch.eps”, labels in CorelLabel.zip, IllustratorLabel.zip in the techsupport \...
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On the Layout Screen, right click on the label frame → select Add Copies → select number of copies you need to make your layout at least 11 inches long (if using AXXISTrainingLabel_5_inch. eps then add 2 copies) → hit Okay. Now that the copies are in the layout screen, insure you have paper size set to roll and tray set to multi purpose...
1.3.0 Cleaning the Printer Occasionaly you will need to clean the loose toner inside and outside of the printer. The toner will adhere to the internal components and needs to be regualarly cleaned. This can be done with a clean dry cloth and a toner vacuum. Follow the steps below: NOTE: Try not to touch the image drum terminals, the LED lens array and the LED head connectors when cleaning the printer.
1.3.1 Cleaning the LED Lens Array If there is loose toner on the LED lens array or if you are getting a white band or a white stripe (light printing) in the vertical direction well printing, then it is time to clean the LED head as de- scried below.
1.4 Troubleshooting & FAQ This document gives some basic advice about troubleshooting your RP8525 Printer. It is not intended to be a complete guide to all possible problems. However, even if you are a non-technical person, there are some simple steps you can take to try and diagnose a problem. If you have managed to perform some basic troubleshooting procedures, then our tech support team will be in a much better position to help you before you contact them.
1.4.3 Media Weight Settings Using a compatible media weight for different types of materials is critical for proper operation of the printer because the fuser operates at extremely high temperatures. If an incompatible media weight is used for an extended period of time it can result in damage to the printer and/or it’s components.
1.4.4 Troubleshooting with Media Weight Settings Warning - If a heavier than required media weight is used, this may result in overheating and/or damaging the internal components of the printer. Toner Flaking - If the toner is flaking off your media after it has been printed, this is a sign that your media weight setting was not heavy enough.
1.5 How to Print Pre Die Cut Labels Training the RP8525 Sensors The IntoPrint RP8525 system uses three different sensors to detect top or bottom printed marks on pre die cut media, or to detect gaps between pre die cut label stock where the matrix has been removed.
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4. Next, move the media to the Target area and press Train Target button on front panel. 5. Pass your media back and forth under the sensor and watch the green target detected indicator light on the panel. This will toggle between on and off when passing the media between the target and background.
Operation: Next use the sensor selector switch on the printer base to select the sensor you are using. If you are not using pre-die-cut material, set the sensor selector to the vertical position. You will need to know the following information from your artwork department: •...
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In box 1, setting Media Weight controls the time the media is exposed to the fuser. The heavier the Media Weight setting the longer it is exposed to the fuser’s heat. This may affect printing speed. In box 2, Roll Width will set Wasatch to the correct media size. This will also adjust your printable area in the Layout screen.
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Pre die cut Tips: Left / Right alignment (only necessary if you have labels shorter than 10 inches) The table below shows acceptable sizes of labels. Depending on the height of the label as shown in column 1, print the number of labels as shown in column 3.
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This procedure will minimize the usage of blank label stock during setup. Measure the register mark period over 10 labels (start to start) with a long ruler and divide by 10. You could also measure one register mark period using calipers. This will get you to probably 0.01 inches (+/- 0.25) mm.
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