Riverbed SteelCentral SCFG-02280 Installation Manual

Flow gateway appliance

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SteelCentral™ Flow Gateway Appliance
Installation Guide
Model SCFG-02280
Version 10.16.5
May 2019

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Summary of Contents for Riverbed SteelCentral SCFG-02280

  • Page 1 SteelCentral™ Flow Gateway Appliance Installation Guide Model SCFG-02280 Version 10.16.5 May 2019...
  • Page 2 Riverbed or their respective owners. This document is furnished "AS IS" and is subject to change without notice and should not be construed as a commitment by Riverbed. Riverbed does not provide any warranties for any information contained herein and specifically disclaims any liability for damages, including without limitation direct, indirect, consequential, and special damages in connection with this document.
  • Page 3: Table Of Contents

    Chapter 1 - Introduction..........................1 Additional Resources............................1 Safety Guidelines..............................2 Contacting Riverbed ............................2 Chapter 2 - Preparing for Deployment...................... 3 Requirements ..............................3 Data sources..............................4 Cable connections.............................4 Power.................................4 Console port...............................4 Primary port...............................4 Auxiliary port ............................5 Access to the network..........................5 Configuration information ..........................5 Licensing strategy.............................7 Downloading and adding license keys ......................8...
  • Page 4 Step 8 - Run the configuration wizard......................18 Step 9 - Log into the web user interface ......................19 Chapter 6 - Licensing ..........................21 Automatic licensing ............................21 Manual licensing.............................22 Licensing multiple products ...........................23 Next steps ...............................24 Chapter 7 - Installation verification......................25 Chapter 8 - Cloud flow data sources ...................... 27 SteelCentral AppResponse Cloud........................27 SteelCentral Agent ............................27 Amazon Web Services VPC network ......................27...
  • Page 5: Chapter 1 - Introduction

    Operational configuration is described in the online help system of each product. This guide also describes downloading new software from the Riverbed Support site and installing it, in case you choose to do that instead of running the factory-installed software.
  • Page 6: Safety Guidelines

    Safety and Compliance Guide. Before you install, operate, or service the Riverbed product, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in this guide.
  • Page 7: Chapter 2 - Preparing For Deployment

    Customer account on the Riverbed Support site  Licensing strategy  If you will be downloading new software from the Riverbed Support site instead of running the factory-installed software, you will also need: USB memory sticks with at least 1 GB capacity ...
  • Page 8: Data Sources

    QoS configuration and flow data. SteelFlow Net is a standards-compliant variant of NetFlow v9 that uses a custom Riverbed template to send standard NetFlow data as well as more specialized metrics. If Flow Gateway is to receive flow data from NetFlow-enabled devices, enable the SNMP ifIndex persistence feature of the NetFlow source to ensure consistency of interface reporting.
  • Page 9: Auxiliary Port

    Configuration information Preparing for Deployment A terminal device (laptop, KVM, etc.) is available on the management network for logging in to the Flow  Gateway user interface. Auxiliary port Optionally, the AUX port can be configured. This is useful if you what to keep network data and network control traffic on separate networks.
  • Page 10 Preparing for Deployment Configuration information Default gateway:* DNS name resolution for hosts (enable or disable): Primary DNS server IP address: Secondary DNS server IP address: DNS search domain: Management (Primary) port settings: (10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate) Switch port settings: The settings of the switch port or hub that the NetProfiler primary port connects to.
  • Page 11: Licensing Strategy

    Applies only to systems not previously configured. Licensing strategy Capacity and feature licenses must be activated on the Riverbed Support site. SteelCentral products that have been configured and have access to Internet automatically download the license keys that have been assigned to their serial numbers in the Licenses section of the Support site.
  • Page 12: Downloading And Adding License Keys

    Using the Licenses section of the Riverbed Support site is described in Chapter 6, “Licensing.” After the licenses have been activated on the Riverbed Support site, the license keys can be added to the Flow Gateway either automatically or manually.
  • Page 13: Chapter 3 - Cabling

    Cabling CHAPTER 3 Installation requires connecting to the console port for initial software configuration and connecting to the primary port for operations. “Cabling the console port” on page 9  “Cabling the management network” on page 10  “Power cabling” on page 10 ...
  • Page 14: Cabling The Management Network

    Cabling Cabling the management network Cabling the management network Primary port Connect a straight-through cable from the management network to the Primary (PRI) connector on back of the Flow Gateway chassis. Auxiliary port If the Auxiliary port is to be used for receiving data or for remote management of chassis-level functions, connect a straight-through cable from the management network to the to the AUX connector.
  • Page 15: Chapter 4 - Configuration

    CHAPTER 4 The Flow Gateway is shipped from the factory with its software already installed. This chapter describes configuring the factory-installed software. If instead you want to install and configure new software downloaded from the Riverbed Support site, refer to Chapter 5, “Installing new software.”...
  • Page 16 Configuration Install New Software Password: admin  2. When the configuration wizard starts, it displays the product model and serial number. If you will be activating the licenses manually, record this information to use during license activation. 3. Enter the required information at the prompts. Use your keyboard’s Up Arrow to choose an IPv4 address or an IPv6 network to pre-populate the Management address field.
  • Page 17 Install New Software Configuration If Flow Gateway has an Internet connection, it will attempt to download licenses from the Riverbed Support site. Alternatively, you can either add or download applicable licenses using the Flow Gateway Configuration > Licenses page. Refer to Chapter 6, “Licensing.”...
  • Page 18 Configuration Install New Software SteelCentral™ Flow Gateway Appliance Installation Guide...
  • Page 19: Chapter 5 - Installing New Software

    CHAPTER 5 This chapter describes how you download the software from the Riverbed Support site and install it in Flow Gateway. It provides a checklist section that can be used as a guide for those familiar with installing software from a USB memory stick, and more detailed step-by-step instructions explaining items on the checklist.
  • Page 20: Checklist

    12. When prompted, enter a new password for the web user interface. If the Flow Gateway has an Internet connection, it will attempt to download licenses from the Riverbed Support site. Alternatively, you can either add or download applicable licenses using the Flow Gateway Configuration > Licenses page.
  • Page 21: Step 1 - Download The Software

    Installing new software Step 1 - Download the software Download the installation software from the Riverbed Support site: https://support.riverbed.com This requires an account on the Support site. If you do not have an account, follow the directions on the Support site to set one up.
  • Page 22: Step 6 - Install The Software

    Installing new software Step 6 - Install the software 3. Do the following on the Boot menu: Select a boot option from the boot option priorities list and press Enter.  Note the existing boot order and move the USB key entry to Boot Option 1. Make sure to retain the existing ...
  • Page 23: Step 9 - Log Into The Web User Interface

    5. When prompted, enter a new password for the web user interface. If Flow Gateway has an Internet connection, it will attempt to download licenses from the Riverbed Support site. Alternatively, you can either add or download applicable licenses using the Flow Gateway Configuration > Licenses page.
  • Page 24 Installing new software Step 9 - Log into the web user interface SteelCentral™ Flow Gateway Appliance Installation Guide...
  • Page 25: Chapter 6 - Licensing

    If you are licensing multiple Flow Gateway appliances to run with different features or capacities, then it is necessary to go to the Licenses section of the Riverbed Support site and assign the licenses to the serial numbers of the products.
  • Page 26: Manual Licensing

    4. Confirm that the licenses are listed on the Configuration > Licenses page and that the status of each is green. If you select the Enable automatic license download from Riverbed option on the Configuration > Licenses page, the appliance checks for any additional licenses once per day.
  • Page 27: Licensing Multiple Products

    1. Obtain the serial number for each appliance to be licensed. 2. Go to the Riverbed Support site at support.riverbed.com and click the Licenses link. 3. Enter the product serial number. This displays a table listing the serial numbers of all the SteelCentral products purchased on the same purchase order as the appliance whose serial numbers you entered.
  • Page 28: Next Steps

    Licensing Next steps Next steps After the Flow Gateway has been licensed, you can log in to the web user interface and perform additional configuration on the Configuration > General Settings page, such as: Auxiliary (AUX) port - Flow Gateway can receive flow data on both the Primary and Auxiliary ports. ...
  • Page 29: Chapter 7 - Installation Verification

    Installation verification CHAPTER 7 Installation verification requires Flow Gateway to be receiving traffic data from at least one source. Verify that the appliance has been successfully installed and configured by logging in and checking the Overview page. The Overview page identifies all traffic information sources that are currently sending data to Flow Gateway. Also, it identifies destinations to which Flow Gateway forwards traffic information.
  • Page 30 Installation verification SteelCentral™ Flow Gateway Appliance Installation Guide...
  • Page 31: Chapter 8 - Cloud Flow Data Sources

    To configure an AWS VPC to send flow data to Flow Gateway, you must deploy an AWS Lambda script that is provided by Riverbed. Refer to the Riverbed AWS Lambda script deployment instructions on the NetProfiler page of the Riverbed Support site.
  • Page 32 Cloud flow data sources Amazon Web Services VPC network SteelCentral™ Flow Gateway Appliance Installation Guide...
  • Page 33: Specifications

    Specifications APPENDIX A This chapter describes: “Console cable wiring” on page 29  “Controls and indicators” on page 30  “Mechanical and electrical specifications” on page 31  Console cable wiring The console cable provided in the accessory kit has an RJ45 connector on one end and a 9-pin D-subminiature connector on the other end.
  • Page 34: Controls And Indicators

    Specifications Controls and indicators Controls and indicators Front panel The panel near the upper right corner of the front of the chassis includes the following controls and indicators: Callout Name Description System ID button Press this button to light a blue LED in the button and on the back of the chassis.
  • Page 35: Disk Fault Indicators

    Mechanical and electrical specifications Specifications – Blinking - Major alarm. Non-fatal failure. The hardware platform is still operating in a degraded condition, but is likely to soon halt. – Continuously on - Critical alarm. The hardware platform has failed or shut down. Disk fault indicators Each disk drive has an amber fault indicator.
  • Page 36 Specifications Mechanical and electrical specifications The Flow Gateway requires approximately 398 Btu/hr cooling. Ambient air should be: Air temperature: 10° to 35° C (50° to 95° F)  Humidity: 20% to 90% non-condensing  Operating acoustic noise (typical): 7.0 BA (Operating condition in a typical office ambient temperature of 23 +/- 2 deg C) ...
  • Page 37 SteelCentral™ Flow Gateway Appliance Installation Guide...
  • Page 38 Riverbed Technology 680 Folsom Street San Francisco, CA 94107 Phone: 415.247.8800 Fax: 415.247.8801 Part Number Web: http://www.riverbed.com 712-00268-10...

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