RainPoint HWG040WLBRF User Manual

Hardwired gateway
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USER MANUAL
Hardwired Gateway
Model NO. HWG040WLBRF
Welcome to the RAINPOINT family! Please read the manual before use
to learn about the features and functions.

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Summary of Contents for RainPoint HWG040WLBRF

  • Page 1 USER MANUAL Hardwired Gateway Model NO. HWG040WLBRF Welcome to the RAINPOINT family! Please read the manual before use to learn about the features and functions.
  • Page 3: Table Of Contents

    Contents Box Contents Introduction 2.1 Product Overview 2.2 Button and Light Introduction 2.3 Specification Connection and Installation 3.1 Download app 3.2 Smart WiFi Connection 3.3 AP Connection 3.4 Ethernet Connection 3.5 app Overview Troubleshooting Precautions Warranty Policy FCC Statement Customer Support...
  • Page 4: Box Contents

    1. Box Contents HWG040WLBRF Hardwired Gateway USB Cable Warranty Card User Manual -01-...
  • Page 5: Introduction

    2. Introduction 2.1 Product Overview WiFi Connecting Indicator Ethernet Folding Indicator Antenna Power Charging Indicator Port Operation Ethernet Button Port 2.2 Button and Light Introduction Operation Button Press and hold the operation button for about 5 seconds to activate WiFi connection mode.
  • Page 6: Specification

    Indicator Meaning Table Power Indicator Turn Solid Green Powered on Connecting Indicator Blink Quickly WiFi Connection Mode Connecting Indicator Blink Slowly AP Connection Mode Connecting Indicator Turn Solid Connected with WiFi Green Successfully 2.3 Specification Range Between Hardwired Gateway and Router: 492ft in the open area without interference Temperature Operating Range: 3℃-40℃...
  • Page 7: Connection And Installation

    3. Connection and Installation 3.1 Download app 3.1.1 Download Search and download RainPoint Home app on App Store or Google Play: OR scan the QR code below to download the app Android -04-...
  • Page 8 Create an account and log in: Follow in-app instructions to sign up for your account or log in with your existing account and start adding device. -05-...
  • Page 9: Smart Wifi Connection

    Please make sure your mobile device is connecting with 2.4GHz Wi-Fi before using RainPoint Home app. The Gateway has to keep staying under 2.4GHz Wi-Fi to work normally. iOS Requirements: Mobile device with iOS 11.0 (or higher) with cellular or Wi-Fi service.
  • Page 10: Wifi Connection

    3.2.2 WiFi Connection Plug in the Gateway near the router and follow the steps below to connect: or "Add Device" on the Home page, and select HWG040WLBRF. Or press scan QR code and move onto next step. -07-...
  • Page 11 Tap Wi-Fi Connection. Log into Wi-Fi and tap Next. -08-...
  • Page 12 Plug in the gateway near the router and follow in-app instructions to complete the connection. The indicator will flash green rapidly when in WiFi connection mode and turn solid green when connected successfully. Press and hold the button for about 5 seconds to activate WiFi connection mode.
  • Page 13 Congratulations! Now the gateway has been successfully connected with WiFi network and added on your app. You can add up to 39 devices controlled by this gateway by click " + Add Device" icon. Tips: If failed to connect through the smart WiFi connection mode, please try AP connection mode or contact the customer support team.
  • Page 14: Ap Connection

    3.3 AP Connection You can access to AP Connection Mode by click "Switch Mode" on Smart WiFi Connection page and follow in-app instructions. -11-...
  • Page 15 When WiFi connecting indicator flashes slowly, tick the checkbox on the app, click "Next", then follow the wizard and click "Go Connecting" to connect your phone to the hotspot ( HomGar_xxxx or HG_xxxx). flash slowly -12-...
  • Page 16 Note: If the mobile device pops up that there is no signal and needs to switch WiFi, please do not switch. Please keep the selected hotspot (HomGar_xxxx or HG_xxxx) to connect. Back to the app and click "Next" to continue adding devices automatically.
  • Page 17: Ethernet Connection

    3.4 Ethernet Connection Click "Ethernet Connection" on Connection Method page . -14-...
  • Page 18 Scan barcode at the bottom of the hub or enter the SN number, and then tap "Next" . Scan barcode SN CODE -15-...
  • Page 19 Follow in-app instructions to complete the connection. Note: Please plug the Ethernet cable into the "LAN" ports or "WAN/LAN" ports in Optical Terminal. Do not plug it into single port labeled "WAN". If Ethernet Indicator does not flash, please disconnect and reconnect the power connector.
  • Page 20: App Overview

    3.5 App Overview 3.5.1 App Home page Home Management: Set home name, location and other information to manage your home environment monitoring system more intelligent and accurate. All Devices: All added devices will be displayed here. Room Management: Related devices list of each room will be displayed here.
  • Page 21 Notes: After the gateway and devices are connected, the list of the devices will be displayed on both app’s home page and the gateway’s device page. You can click the device icons in the "All Devices" list to enter the device page, or find them on gateway’s device page. Home Add Decives Management...
  • Page 22 3.5.2 Device Page Device Setting Add device controlled by the hub -19-...
  • Page 23 3.5.3 Device Settings On device settings page, you can find basic information of the device and some default settings. Tips: Timing setting ONLY works for precision clock product to calibrate time. -20-...
  • Page 24: Troubleshooting

    4. Troubleshooting Problems Solution Please check if the router works normally. WiFi gateway gets If there is a power shut down and then disconnected or recover, and the router is back to work offline. again, please reconnect the WiFi gateway following the connection part of this manual.
  • Page 25: Precautions

    6. Warranty Policy RainPoint provides a 1-year limited warranty on this product against manufacturing defects in materials and workmanship. You can get an extra two years of extended warranty by registering your product on our website www.rainpointonline.com...
  • Page 26: Fcc Statement

    7. FCC Statement (2AWDBHWG040) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. FCC Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
  • Page 27: Customer Support

    8.Customer Support Please subscribe to our channel: Rainpoint on YouTube for tutorial videos. Or scan the QR code to visit RainPoint channel on YouTube. Made in China -24-...
  • Page 28: Need Help

    Need Help ? Scan the QR code for more help. or Email: support@rainpointonline.com...

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