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Summary of Contents for ElectrIQ SUPERHEAT-MHP7
- Page 1 INSTALLATION AND USER MANUAL DC INVERTER AIR TO WATER HEAT PUMP SUPPLIER MODEL MANUFACTURER MODEL SUPERHEAT-MHP7 PAVH-06V1FXC SUPERHEAT-MHP10 PAVH-09V1FXC SUPERHEAT-MHP12 PAVH-12V1FXC SUPERHEAT-MHP19 PAVH-19V1FXC FOR OUTDOOR INSTALLATION ONLY...
- Page 2 BOILER UPGRADE SCHEME (ENGLAND AND WALES) The Boiler Upgrade Scheme is open to people in England and Wales and can provide a grant to cover part of the cost of replacing a fossil fuel heating system with a heat pump, when installed by an MCS certified installer. You’re eligible for a grant if all the following are true: •...
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Page 3: Table Of Contents
CONTENTS SAFETY INSTRUCTIONS HOW TO CHOOSE A SUITABLE HEAT PUMP KEY FEATURES PRODUCT OVERVIEW PRODUCT DIMENSIONS PARTS SUPPLIED PLANNING YOUR INSTALLATION SYSTEM DIAGRAMS INSTALLATION GUIDE POSITIONING THE HEAT PUMP SECURING THE HEAT PUMP CONNECTING THE WATER LOOP ELECTRICAL CONNECTION BEFORE FIRST OPERATION INSPECTION TRIAL RUN OPERATION... -
Page 4: Safety Instructions
SAFETY INSTRUCTIONS Thank you for purchasing this heat pump produced following strict which is design and manufacturing standards to provide a high quality, reliable and versatile product. This manual includes all the necessary information about installation, debugging, discharging and maintenance. Please read this manual carefully before installation or use. - Page 5 in components, and so care should accessories not approved by the be taken to ensure the unit is safe manufacturer will invalidate the to work on. warranty. • • If the appliance malfunctions, or if This appliance is designed to be there is a strange smell, the unit hardwired, and must be should be turned off, and the...
- Page 6 • may be caused to the compressor; Any procedures which may affect if in doubt we suggest waiting at the safety of the product must be least 24 hours before starting the conducted by a competent person unit. after reading the service manual •...
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Page 7: How To Choose A Suitable Heat Pump
HOW TO CHOOSE A SUITABLE HEAT PUMP HEATING REQUIREMENTS The heating requirements for your home should be calculated, both in terms of room heating/cooling and the demand for hot water. When calculating this, there are many factors to consider including: •... -
Page 8: Key Features
KEY FEATURES • Wired Controller - Includes a wired controller allowing adjustment of the running parameters. • Flexible installation - The unit has smart structure with a compact body, just simple outdoor installation is needed. • Quiet Running - High quality and efficient compressor water pump and fan are used in conjunction with insulation to ensure quiet operation. -
Page 9: Product Dimensions
PRODUCT DIMENSIONS SUPERHEAT-MPH7 SUPERHEAT-MPH10 / SUPERHEAT-MPH12... -
Page 10: Parts Supplied
SUPERHEAT-MPH19 PARTS SUPPLIED Heat pump Unit Wired Controller Screws for Wired Controller 10m Sensor Cable 10m Controller Cable Bolts for Wired Controller x... -
Page 11: Planning Your Installation
PLANNING YOUR INSTALLATION This Monobloc heat pump can be set up to provide heating, cooling and domestic hot water. Floor heating loops and radiators can be used for heating, and fan coil units can be connected to provide both cooling and heating. Domestic hot water is provided from a separate domestic hot water tank (DHW tank) connected to the heat pump. -
Page 12: System Diagrams
SYSTEM DIAGRAMS Each installation is different. It is important that the system is designed considering the needs of the user and premises where the appliance is installed. The following two are examples of best practice based on the most common application. Monobloc unit HBH-Heating Back-up Heater HWTBH-Hot Water Tank Back-up... -
Page 13: Installation Guide
INSTALLATION GUIDE SAFETY WARNINGS • This installation manual is intended for use by individuals possessing adequate backgrounds and qualifications. • This appliance is designed for installation by an MCS certified engineer. • Any attempt to install or repair the appliance may result in personal injury and/or property damage. -
Page 14: Positioning The Heat Pump
The external unit must be lifted and put in place by two people or by specialised equipment. • There must be water channel around the heat pump to drain the condensing water. SUPERHEAT-MHP7,SUPERHEAT-MHP10, SUPERHEAT-MHP12: SUPERHEAT-MHP19: NOTES: • Only use the correct power supply voltage making sure the correct sized power cables are used •... -
Page 15: Securing The Heat Pump
SECURING THE HEAT PUMP IN POSITION The heat pump should be secured using expansion bolts (not included), onto a concrete base or a suitable steel wall mount (not included). When installing it is advisable to attach rubber dampening feet (not supplied) to reduce vibrations between the unit and its mounting points. Care should be taken to ensure that the product is horizontal to prevent issues with water drainage. -
Page 16: Connecting The Water Loop
CONNECTING THE WATER LOOP The heat pump includes 1-inch (external diameter) inlet and outlet connections for attaching to the water loop, this can be connected to either metal or plastic pipe. • Try to reduce the resistance to waterflow within the pipework, by limiting lengths and bends as far as practical, as this may affect performance. -
Page 17: Electrical Connection
ELECTRICAL CONNECTION • Remove the lid from the heat pump before removing the end panel to access the electrical connections. • The power cable should be routed through the IP rated cable grip on the side of the unit and connect to the supply terminals in the control box. - Page 18 CONNECTING EXTERNAL COMPONENTS TO THE HEATPUMP The heat pump contains terminals for attaching a Auxiliary electric heater and a 3 way valve, as the heat pump is designed to control the temperature both of the DHW tank, and the Buffer tank for central heating. Any components of the system past these tanks are not intended to be controlled by the heat pump.
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Page 19: Before First Operation
BEFORE FIRST OPERATION INSPECTION Check the indoor system ensuring that all pipe connections are correct and that the relevant valves are open. Check the water loop, to ensure that the water/glycol mixture inside of the expansion tank is adequate, the water supply is good, the water loop is full of water and that there is no air in the pipework. -
Page 20: Operation
OPERATION BUTTON MEANING DESCRIPTION Turn the unit On or Off. POWER Unlock the unit. Return the main interface. Set the working mode. Enter the user parameter list menu. SETTINGS Set the parameters, confirm parameters and set temperature. TIMER Enter the timer settings. Increase the chosen value. - Page 21 ICON DESCRIPTION FUNCTION Unit in Heating mode, but not providing heating HEATING MODE The unit is in heating mode, and there is demand for FLASHING heating Unit in Cooling mode, but not providing cooling. COOLING MODE The unit is in cooling mode, and there is demand for FLASHING cooling.
- Page 22 TURNING ON AND OFF Press the POWER button to turn the controller on and off. After 60 seconds of inactivity the screen will enter standby mode. Press any button to exit standby mode. CHILD LOCK Press and hold the POWER button to activate and deactivate the child lock.
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Page 23: Setting The Temperature
SETTING THE TEMPERATURE Use the UP and DOWN buttons to adjust the desired temperature in the current mode. The symbol for the current mode will be displayed PARAMETER symbol will be flashing. The updated temperature will be saved after 5 minutes, alternatively press the POWER button to save the temperature and return to the main screen. - Page 24 TIMER The controller includes Timers for each function, which enables you to set two periods of operation per day. To set the timers, press and hold the TIMER button for 5 seconds. Within the timer menu: • Use the UP and DOWN buttons to select the option to adjust •...
- Page 25 HEATING CURVE FUNCTION The heating curve function, the water temperature is automatically adjusted based on the outdoor ambient temperatures, given that heating demand and performance is affected by the temperature outside. The curve function sets the water temperature based on 5 ranges of outdoor temperature, which can help to provide better heating performance, This function works with outdoor ambient temperatures between -20℃...
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Page 26: Anti-Legionella Function
ANTI-LEGIONELLA FUNCTION When the DHW tank contains a heating element, the appliance has an anti-legionella function which is designed to once a week provide additional heating to the hot water tank to prevent the growth of bacteria within it. This can be activated through the parameter list using options 41-43, which gives you the option to specify the day and time that the function will run each week. - Page 27 NAME RANGE DEFAULT NAME RANGE DEFAULT Reserved Ambient temperature 3 20℃~45℃ Hot water restarts based 0℃~10℃ Set water temperature 3 20℃-65℃ on water △T Heating restarts based 0℃~10℃ Ambient temperature 4 -20℃~45℃ on water △T Cooling restarts based on 0℃~10℃ Set water temperature 4 20℃-65℃...
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Page 28: System Query
SYSTEM QUERY To enter the system query mode press and hold the UP and DOWN buttons for 5 seconds to enter the query menu.. Value Parameter Use the UP button to scroll through the parameters. The parameters available to view are as shown below with their corresponding parameter numbers. -
Page 29: Wifi Setup
WIFI SETUP BEFORE YOU START • Ensure your router provides a standard 2.4ghz connection. • If your router is dual band ensure that both networks have different network names (SSID). The provider of your router / Internet service provider will be able to provide advice specific to your router. •... - Page 30 LINKING THE HEAT PUMP TO YOUR WIFI Connect your phone to your WiFi network. of the router, and then hold the POWER AND DOWN ( )buttons at the same time for 5 seconds. The WiFi icon will start to flash; Open the app in your mobile phone and perform the following operations after logging in.
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Page 31: Wifi Operation
OPERATION The Main interface for account allows you to view the devices connected to the app. Shows the unit bound by the current account. Extra compatible smart appliances can be added. Press the unit icon to enter the unit operation screen The operation screen allows you to both control the appliance and view operating parameters, as shown in the list below: Turn ON/OFF the unit... -
Page 32: Cleaning And Maintenance
CLEANING AND MAINTENANCE • DANGER! The unit contains flammable refrigerant. Work should only be carried out if it can be conducted without risking damage to the refrigerant circuit. If you are unsure, a suitably qualified engineer must be used. • Ensure that the unit is kept in a well-ventilated area, to prevent the risks associated with leakage. -
Page 33: Fault Codes
FAULT CODES The appliance contains a large number of sensors and intelligent logic, enabling it to provide information on any faults or abnormal conditions encountered. These are displayed and logged through the wired controller. Failure Codes Code Failure Controller Processing Possible Reasons and Solutions If the current is too high or too low, the unit stops for protection. - Page 34 Too high/low Check whether unit input voltage is too high（≥270V） or input voltage Unit stops for protection too low（≤140V） protection Compressor shut The ambient temperature exceeds the allowable working down due to too Unit stops for protection range The working range of cooling is 11~55℃; The working high/low ambient range of heating is-30~45℃.
- Page 35 1. If low pressure switch is in open position when unit is in standby statue, or 2 minutes after compressor stops, unit gives this failure.; 2. P13 pressure switch protection has happened for three times, and then it becomes F08. It only Low pressure recovers until re-powered.
- Page 36 Communication failure between The communication cable is disconnected or the driver outdoor main PCB Unit stops for protection board is damaged. Check and replace them. and compressor driver board Compressor phase Check whether the power cable to compressor is broken or current failure short-circuit or not well connected.
- Page 37 Too low water When water outlet temperature is too low during cooling, outlet temp. check whether the outlet water temperature sensor is Unit stops protection in connected well, whether the water temperature setting is cooling too low, and whether the water flow is too small. Water outlet Compressor stops if water outlet is higher than 57℃...
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Page 38: Troubleshooting
TROUBLESHOOTING Failure Cause Solution No power supply Check the power supply Check if it's open circuit or if the unit is earthed. Fuse is broken or circuit Then change a fuse and reset the breaker, check if breaker is disconnected the circuit is stable or the connection is well. -
Page 39: Circuit Diagrams
CIRCUIT DIAGRAMS... -
Page 41: Installer Parameters
INSTALLER PARAMETERS The installer parameters enables the installer to adjust some of the settings that are specific to the installation of the appliance. The installer parameters should only be adjusted by professionals with a good working knowledge of the unit, or following instruction provided by the manufacturer. To access the Installer Parameters: Press and hold the buttons... - Page 42 Reserved Reserved Reserved Reserved Reserved Reserved Reserved Three way valve heating end 0- Shared with hot water end, 1- Shared configuration with cooling end Emergency start function for electric heating of hot water 0- off, 1- on tank Reserved Reserved Hot water capacity judgment 1min-120min cycle...
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Page 43: Water Quality Requirements
WATER QUALITY REQUIREMENTS Corrosive resistance of stainless steel and brazed materials in tap water at room temperature Good corrosion resistance under normal conditions There may be corrosion - Not recommended Plate material Brazing material AISI AISI Moisture Concentration Time limit Cuprum Nickel <70... -
Page 44: Technical Data
TECHNICAL DATA Manufacturer PAVH-06V1FXC PAVH-09V1FXC PAVH-12V1FXC PAVH-19V1FXC model SUPERHEAT- SUPERHEAT- SUPERHEAT- SUPERHEAT- Supplier Model MHP7 MHP10 MHP12 MHP19 MCS Number MCS HP0296/01 MCS HP0296/02 MCS HP0296/03 MCS HP0296/33 Heating Capacity 3.3 ~ 7.2 5.0 ~ 9.7 5.9 ~ 11.9 6.6~18.8 Heating Power Input 0.7 ~ 1.6 1.0 ~ 2.4... -
Page 45: Support
UK SUPPORT energysupport@buyitdirect.co.uk Call: 0330 390 3062 Office hours: 9AM - 5PM Monday to Friday Buy It Direct (Importer) Unit 2A, Trident Business Park, Neptune Way, Leeds Road, Huddersfield, HD2 1UA V20240430...
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