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Nemschoff Consoul 798-68 Manual

Recliner and glider
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Troubleshooting/Maintenance Manual for
Consoul Recliner and Glider
Model: 798-68
Table of Contents
•
Frequently Asked Questions
•
Hang Tag
•
Troubleshooting Guide
•
Nemschoff Cleaning & Maintenance Guide
•
Material Compliance
•
Recommended Maintenance Items
•
Footrest Mechanism Inspection and Lubrication
•
Actuator Adjustment
•
Control Lever Cable Replacement
•
Gas Cylinder Inspection
•
Arm Cap Tightening
•
Maintenance Log Sheet
Dec 3, 2019 Revision 1 3906006503

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Summary of Contents for Nemschoff Consoul 798-68

  • Page 1 Consoul Recliner and Glider Model: 798-68 Table of Contents • Frequently Asked Questions • Hang Tag • Troubleshooting Guide • Nemschoff Cleaning & Maintenance Guide • Material Compliance • Recommended Maintenance Items • Footrest Mechanism Inspection and Lubrication • Actuator Adjustment •...
  • Page 2 800.203.8916. Is my product still under warranty? Order any piece of Nemschoff furniture and know it will continue to function and look like new for many years. We pay particular attention to detail – crafting our products from hardwoods, using mortise and tenon joints in our frames and designing our products for easy care and repair.
  • Page 3 6. How do I care for the fabric on my Nemschoff Product? To maintain the appearance and integrity of the fabric, refer to the supplier’s specific instructions. If you do not have access to this information please contact your dealer or Nemschoff Customer Service at 800.203.8916.
  • Page 4 Hang Tag _____ Pages 1-4 Dec 3, 2019 Revision 1 3906006503 Page 3...
  • Page 5 Hang Tag _________ Pages 5-8 Dec 3, 2019 Revision 1 3906006503 Page 4...
  • Page 6 Hang Tag _________ Pages 9-12 Dec 3, 2019 Revision 1 3906006503 Page 5...
  • Page 7 Troubleshooting Guide____________________________ Problem Possible Cause Possible Solution Back will not Object stuck inside of Check for objects inside obstructing operation recline or move chair Back control lever cable May need adjustment at actuator end. (See section on Actuator Adjustment on page 15.) Cable is not moving Reconnect or replace cable.
  • Page 8 Footrest will not Handle moves but footrest Broken linkage. Contact Customer Service close does not move Contact Customer Service Bent footrest mechanism Check for objects inside blocking mechanism, Object stuck in or under the extended footrest mechanism or under footrest Handle broken Replace handle.
  • Page 9 Glide function Back may be partially Full glide function can only be achieved if restricted reclined the back is in the most upright position. (See Figure 2 below.) Figure 2 Chair cannot be Front glides are too close Turn glides up higher from the floor. mobily relocated to the floor causing them to (See Figure 3 below.)
  • Page 10 Wallsaver rubber Hit a hard surface: wall, Replace. Contact Customer Service. strip missing or tore door, etc. (Refer to Figures 6-7 below for example of lose proper rubber strip installation.) Figure 6 Figure 7 Dec 3, 2019 Revision 1 3906006503 Page 9...
  • Page 11 Nemschoff Cleaning & Maintenance Guide Dec 3, 2019 Revision 1 3906006503 Page 10...
  • Page 12 Nemschoff Cleaning & Maintenance Guide - continued Dec 3, 2019 Revision 1 3906006503 Page 11...
  • Page 13 Material Compliance This will certify that the products purchased from Nemschoff contain component materials that individually meet or exceed the requirements or are approved by the following standard test or jurisdictions at the time of manufacture:  California Bulletin 117 ...

  • Page 14: Recommended Maintenance Items

    Troubleshooting Guide on page 6. The following list contains items that Nemschoff recommends be checked on a quarterly basis to keep the unit in optimum working condition. Any product that sees excessive or continual use should be checked more frequently.
  • Page 15 Footrest Mechanism Inspection and Lubrication Return to Troubleshooting Guide on page 6. For best performance, unit should be lubricated on a regular basis. It is recommended that the unit be lubricated at least twice a year, and more frequently if in a high use environment. NOTE: This procedure requires use of petroleum-based lubricants.

  • Page 16: Actuator Adjustment

    Actuator Adjustment Return to Troubleshooting Guide on page 6. Step Work Instruction Visual Reference 1. Cables should be taught. If both are not taught, loosen locking nut and turn cable sleeves slightly counter- clockwise until the back moves the same with either control lever (right or left) (Figure 1).
  • Page 17 Control Lever Cable Replacement Return to Troubleshooting Guide on page 6. Step Work Instruction Visual Reference Make sure cable at back control lever is intact and secure. Using a hand driver and #2 Phillips bit, remove all three machine screws shown in Figure 1.
  • Page 18 Remove four wood screws securing the paddle mechanism to the arm frame (Figure 3). Then, remove this assembly from the arm frame (Figure 4). Figure 3 Figure 4 Dec 3, 2019 Revision 1 3906006503 Page 17...
  • Page 19 Remove the retaining clip located at the end of the cable (Figures 5-6). Figure 5 Figure 6 Dec 3, 2019 Revision 1 3906006503 Page 18...
  • Page 20 Gas Cylinder Inspection Return to Troubleshooting Guide on page 6. Step Work Instruction Visual Reference 1. Check for cylinder fluid leaking. It should be dry. (Figure 1) Figure 1 2. Check to make sure the jam nut is secure against the actuator (duck bill) (Figure 2). Figure 2 Dec 3, 2019 Revision 1 3906006503 Page 19...
  • Page 21 Arm Cap Tightening Return to Troubleshooting Guide on page 6. Tightening Arm Caps without Storage Bin Step Work Instruction Visual Reference 1. Tip chair onto a padded surface to prevent damage to the chair. 2. Locate the (2) cap bolts on the bottom of the arm assembly and tighten (Figure 1).
  • Page 22 Tightening Arm Caps with Storage Bin 1. Open the footrest and tilt the recliner onto it’s back. Be sure that it is tipped onto a blanket or padded surface to prevent damage to the upholstery (Figures 1-2). Figure 1 Figure 2 Dec 3, 2019 Revision 1 3906006503 Page 21...
  • Page 23 2. Locate and remove the four machine screws that fasten the upholstered seat to the mechanism (Figures 3-5). Figure 3 Figure 4 Figure 5 Dec 3, 2019 Revision 1 3906006503 Page 22...
  • Page 24 3. Lift the seat out by pulling it out toward the front of the chair (Figures 6-7). Figure 6 Figure 7 4. Remove back using #3 square drive bit, (4) ¾” machine screws (Figure 8). Figure 8 Dec 3, 2019 Revision 1 3906006503 Page 23...
  • Page 25 5. Pry plastic storage compartment using small pry bar, carefully start on front corner bottom then opposite corner bottom. Remove storage compartment by pulling down and out toward front of arm (Figure 9). Figure 9 6. Using angle driver or ratchet with ¼” socket and #3 square drive bit tighten (2) 1-¼”...
  • Page 26 Maintenance Log Sheet____________________________ Serial Number Date of Maintenance or Repair Location Date Manufacture Record all maintenance or repair work each time units are serviced Dec 3, 2019 Revision 1 3906006503 Page 25...
  • Page 27 To order replacement parts or get technical support for your product contact Customer Service. Nemschoff 2218 Julson Court Sheboygan, WI 53082 Toll Free: 800.203.8916 Fax: 920.471.0292 Email: service@nemschoff.com Dec 3, 2019 Revision 1 3906006503 Page 26...