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Summary of Contents for Marstek CT002
- Page 1 Smart Meter FAQs...
- Page 2 Firmware & APP upgrade 1. Firmware upgrade System Pop-up: Tip->Confirm. Find new firmware: Settings->Device. 2. APP upgrade Please update in APP Store or Google Play.
- Page 3 MARSTEK P1 Meter 3. MARSTEK P1 Meter(CT003) MARSTEK P1 Meter Video Guide： https://www.youtube.com/watch?v=TSjxpRpg9UA MARSTEK P1 Meter APP Guide： https://cdn.shopify.com/s/files/1/0746/1575/0952/files/MARSTEK_CT003_User_Manual_V1.0.pdf?v=1738822879 MARSTEK P1 Meter Installation(PDF)： https://cdn.shopify.com/s/files/1/0746/1575/0952/files/MARSTEK_CT003_Installation_Guide_V1.0.pdf?v=17388251...
- Page 4 Shelly Pro 3EM 4. Shelly Pro 3EM Shelly Pro 3EM Guide: https://cdn.shopify.com/s/files/1/0746/1575/0952/files/Instructions_for_using_Venus_with_Shelly_Pro_3EM- V1.0.pdf?v=1737427865 Tips: Venus to V149. If the Self-consumption or AI mode don’t work or unstable, refer to page 8 to reconfigure HW P1.
- Page 5 HomeWizard P1 5. HomeWizard P1 HomeWizard P1 Guide(video): https://youtube.com/shorts/EY2-3eokO2Q?feature=share Tips：Venus to V149. If the Self-consumption or AI mode don’t work or unstable, refer to page 8 to reconfigure HW P1.
- Page 6 MARSTEK CT002 6. MARSTEK CT002 MARSTEK CT002(video): https://youtu.be/-w7Q7qFjTuo...
- Page 7 The strength of your model is below -70db and the data transmission is very unstable. 2. Connection is not stable Make sure your device and your meter have the latest firmware version. Now Venus is V149 and MARSTEK P1 meter is V110.
- Page 8 FAQs 4. Self-consumption or AI mode don’t work or unstable When the auto mode doesn't work, try to reconfigure the meter by selecting another meter then holding it for 30S and then selecting your current meter. Every time you reselect the meter, need the device to connect to the grid and set the auto mode and detect it.
- Page 9 FAQs 5. Meter not in the lists The supported list has been updated, if your meter is not in the list, please configure the meter and send a clear picture of the meter front panel. And notify us for testing. 6.
- Page 10 FAQs 7. Multiple Venus Problems When managing multiple devices, only support controlling a single device per phase. If you have three Venus devices, zero feed-in can be achieved. However, with only two devices, one phase must remain unused, or you can use one device for three-phase power compensation while the other operates in manual mode as a temporary solution.
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Page 11: Contact Support Team
Contact Support Team How to Contact Support Team? APP Settings->User feedback. Working Hours: Berlin, UTC +2/+1 MON-FRI 9AM-5PM Tips: MARSTEK APP V1.6.2 or higher can support upload photos and videos.
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